정원

이비스 푸네 비만 나가르 호텔 여행 후기

3 out of 5
이비스 푸네 비만 나가르 호텔
Survey No 32 Viman Nagar Rd, Pune, Maharashtra

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 139개 이용 후기 중 31개" "
평점 8 - 좋아요. 139개 이용 후기 중 53개" "
평점 6 - 괜찮아요. 139개 이용 후기 중 25개" "
평점 4 - 별로예요. 139개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 139개 이용 후기 중 16개" "

7.6/10

청결 상태

7.2/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

10/10 - 훌륭해요

Jaesung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

8/10 - 좋아요

UNION MEDICAL

출장 여행
좋아요: 직원 및 서비스
굿
비즈니스 목적으론 만족
2020년 1월에 5박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 10월에 2박 숙박함
답변 제공: Pranjali Dhotre 님, 2019년 12월 10일
Dear Guest, Thank you for sharing your feedback. We are happy to know that you had a comfortable stay and look forward to welcoming you back soon. Regards, Pranjali Dhotre Hotel Manager #lovesIBISM Regards, Pranjali Dhotre Hotel Manager #lovesIBISM

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 1월에 3박 숙박함
답변 제공: ibis Pune. 님, 2019년 4월 2일
Thank you for your feedback.

10/10 - 훌륭해요

MUN KYOU 님, chennai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가격 대비 굿~~
공항과도 가깝고 바로 옆에 대형 쇼핑몰도 있어 위치상 아주 좋음. 가격도 저렴하고 호텔도 깨끗~~~아우랑가바드 가기전 하루 숙박으로 이용했는데 완전 만족함

8/10 - 좋아요

Jayant

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 1박 숙박함
답변 제공: Kiron Nair 님, 2024년 5월 17일
Dear Jayant,it has been our pleasure to welcome you at Ibis Pune Viman Nagar and we thank you for sharing feedback about your recent visit. Thank you so much for your generous praise and we hope to deliver more such experiences for you on your future visits to our hotel.

4/10 - 별로예요

John

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함

8/10 - 좋아요

AKSHAY

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Shivam

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Luggage storage was nice. Great staff. Breakfast was good.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Ranbir

좋아요: 청결 상태, 직원 및 서비스
It is located in a good vicinity. You have shopping malls as well as lot of restaurants in walking distance
2023년 10월에 3박 숙박함
답변 제공: Kiron Nair 님, 2023년 10월 31일
Dear RanbirWe very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Kiron NairGeneral Manager

8/10 - 좋아요

Chandresh

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Kiron Nair 님, 2023년 10월 31일
Dear ChandreshWe very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Kiron NairGeneral Manager

10/10 - 훌륭해요

Swetha

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazong
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 8일
Dear Guest,We very much appreciate your comments regarding your stay at Ibis Pune Viman NagarIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Gaurav ChavanGeneral Manager

10/10 - 훌륭해요

VINIT

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
comfort stay
it was good and nice stay
2023년 3월에 1박 숙박함
답변 제공: General Manager 님, 2023년 5월 28일
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pranjali DhotreGeneral Manager

6/10 - 괜찮아요

Mohnish

2023년 2월에 6박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
It started during check-in itself. When I asked for a bellboy to help me with the luggage, I was told that " we are a self -service hotel! Had a putrid plate of club sandwich that had a flaky toast, not grilled..On complaining the chef apologises and offers me one more plate of the same thing! One night I had suffered from food poisoning : vomiiting all night..When I contacted the front desk, I was informed that there is no doctor on call or a first-aid kit. My angry remarks must have put them off, that the front desk stopped answering my calls. The room is tiny. There are small posters hidden in the bathroom that says that they will not replace towels everyday to show that they are sustainable! The day of check out, after I threatened them with bad reviews, they tried pacifying me with a breakfast and free drop to the airport. I swear I will never stay there again. Nor will I recommend my friends to do so.
2023년 2월에 4박 숙박함
답변 제공: General Manager 님, 2023년 5월 28일
Dear Guest,Thank you for taking the time to tell us about your experience at Ibis Pune Viman Nagar. Please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the concerns and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pranjali DhotreGeneral Manager

4/10 - 별로예요

Shiv S

연인과의 여행
별로예요: 편의 시설/서비스
Small room, basic amenities missing, staff slow.
답변 제공: General Manager 님, 2023년 5월 28일
Dear Guest,Thank you for taking the time to tell us about your experience at Ibis Pune Viman Nagar. Please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the concerns and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pranjali DhotreGeneral Manager

10/10 - 훌륭해요

Divya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly and courteous staff. We checked in and there was some issue with key card and AC, the frontdesk proactively resolved the issue, specially Jay who arranged for the fix immediately though it was quite late at night. The rooms are small but comfortable and cozy. The property has close vicinity to airport and city center. Overall, pleasant stay.
답변 제공: Pranjali Dhotre 님, 2023년 1월 5일
Dear Guest,Thank you for taking out the time to post your rating on this platform. As always, it has been our endeavor to create unforgettable memories for valuable guests such as you and it is rather unfortunate we could not meet your expectations this time around. I have spoken to my concern team with regard to your feedback and the same has been addressed. It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon for a memorable experience. .Sincerely,Pranjali DhotreGeneral Manager

4/10 - 별로예요

Abhay 님, Carlsbad

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property needs an uplift / staff needs better coaching in hospitality / dining area needs strict instructions and supervision on buffet etiquette
2022년 9월에 4박 숙박함
답변 제공: General Manager 님, 2023년 5월 28일
Dear Guest,Thank you for taking the time to tell us about your experience at Ibis Pune Viman Nagar. Please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the concerns and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pranjali DhotreGeneral Manager

4/10 - 별로예요

Bhujanga

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 5월 28일
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pranjali DhotreGeneral Manager

2/10 - 너무 별로예요

Chintaharan

2022년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 5월 28일
Dear Guest,Thank you for taking the time to tell us about your experience at Ibis Pune Viman Nagar. Please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the concerns and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pranjali DhotreGeneral Manager

8/10 - 좋아요

Suhail

2022년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 5월 28일
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pranjali DhotreGeneral Manager

8/10 - 좋아요

Abhijith

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 2박 숙박함
답변 제공: General Manager 님, 2023년 5월 28일
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pranjali DhotreGeneral Manager

10/10 - 훌륭해요

Chandan

2022년 6월에 2박 숙박함
답변 제공: General Manager 님, 2023년 5월 28일
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pranjali DhotreGeneral Manager

10/10 - 훌륭해요

Snehal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Value for Money!
Nice compact well designed rooms, decent breakfast spread and good value for money!
2022년 6월에 2박 숙박함
답변 제공: General Manager 님, 2023년 5월 28일
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pranjali DhotreGeneral Manager

4/10 - 별로예요

Manoj

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 2박 숙박함
답변 제공: General Manager 님, 2023년 5월 28일
Dear Guest,Thank you for taking the time to tell us about your experience at Ibis Pune Viman Nagar. Please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the concerns and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pranjali DhotreGeneral Manager

4/10 - 별로예요

paritosh

단체 여행
별로예요: 직원 및 서비스, 객실의 편안함
The staff are not at all helpful. One of the guests me had luggage and did not know how to operate the elevators with the swipe card. No help was proactively provided. Furthermore when I ordered food they did not allow the food from Zomato to be delivered to us. Overall I’ll for these reasons I will give them 1 star.
2021년 12월에 1박 숙박함

2/10 - 너무 별로예요

Nilesh

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 5월 28일
Dear Guest,Thank you for taking the time to tell us about your experience at Ibis Pune Viman Nagar. Please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the concerns and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pranjali DhotreGeneral Manager

8/10 - 좋아요

Manoj

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함

8/10 - 좋아요

Bhupendra

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly staff
Overall it was good experience, specially service. Staff was very cooperative and friendly.
2021년 6월에 1박 숙박함
답변 제공: General Manager 님, 2021년 6월 30일
Dear Guest, Thank you for taking the time to share your comments with us. I am delighted to know that you had a pleasant stay with us and particularly value our services. I am very pleased to know that the service provided by our staff was to your liking. I am sure that your feedback will serve as a source of motivation for all our team members. Also your compliments about our staff brings immense happiness to me and I am sure they would feel very motivated after reading your lovely feedback. We thank you very much for your patronage and look forward to welcoming you back at Ibis Pune Viman Nagar. Sincerely, Pranjali Dhotre General Manager

8/10 - 좋아요

실제 이용하신 고객

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quick check-in and Check-out. Clean room and bathroom.
2021년 3월에 1박 숙박함
답변 제공: General Manager 님, 2021년 5월 20일
Dear Guest, Thank you for taking the time to share your comments with us. I am delighted to know that you had a pleasant stay with us and particularly value our services. Your appreciation for cleanliness and hygiene has been humbly received as it is the most vital and important precaution in the recent situation. I am very pleased to know that the service provided by our staff was to your liking. I am sure that your feedback will serve as a source of motivation for all our team members. We thank you very much for your patronage and look forward to welcoming you back at Ibis Pune Viman Nagar. Sincerely, Pranjali Dhotre General Manager

2/10 - 너무 별로예요

ATANU

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Negative
Very worst service and hotel, will not recommend anyone further.
2021년 3월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 12월에 15박 숙박함
답변 제공: General Manager 님, 2021년 2월 4일
Dear Guest, We very much appreciate your comments regarding your stay at ibis Pune Viman Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pranjali Dhotre General Manager

10/10 - 훌륭해요

Ritesh

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 10월에 1박 숙박함

8/10 - 좋아요

Deepti

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good overall experience
Lady at Reception (Rajshree) was great... All the staff and overall service was good. Room & washroom are small for family... Chef did a great job in serving Jain food... Great business hotel.
2020년 10월에 2박 숙박함

10/10 - 훌륭해요

NavalMundada 님, Richmond,Virginia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed here after the COVID lockdown, this is my first stay in hotel since pandemic started. The service they provided is really good, from the time I entered hotel, till checkout, overall a very nice and pleasant stay. When entering they sanitised luggage, all staff is wearing masks. Rooms and elavators are designed to maintain social distancing and to come in minimum contact with anyone. Rooms are clean and neat. Food was awesome, they are providing kids food as requested. Considering my 4 yr old, I have requested boiled eggs and paratha with no spice, and dal rice they provided as requested.
2020년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
It was amazing! Very impressive and environment friendly
2020년 1월에 2박 숙박함

10/10 - 훌륭해요

Priyakshi Kalita-de

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 4박 숙박함

6/10 - 괜찮아요

TAPASH

출장 여행
좋아요: 직원 및 서비스
2019년 11월에 1박 숙박함
답변 제공: Pranjali Dhotre 님, 2019년 12월 10일
Dear Tapash, Thank you for sharing your feedback. We are sorry that your stay was not up to your expectation. Please accept our sincere apologies. We hope you will give us another chance to serve you better next time. Regards, Pranjali Dhotre Hotel Manager #lovesIBISM

10/10 - 훌륭해요

실제 이용하신 고객

2019년 10월에 2박 숙박함

6/10 - 괜찮아요

Nilanjan

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2019년 8월에 2박 숙박함

8/10 - 좋아요

Sanjay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Average comfortable stay at its cost
It was average comfortable stay , food quality is good however need to increase few varieties in Breakfast but overall value for money
2019년 7월에 1박 숙박함
답변 제공: Operations Manager 님, 2019년 7월 29일
Dear Mr. Batra, Thank you for sharing your feedback with us. I am sorry to hear that during your last visit we were unable to deliver the service standards that we consistently offer to our valued guests. Your suggestion about our food option and varieties has been carefully noted by our Executive Chef. I do hope that you will not allow this experience to blight your opinion of the hotel and will give us another opportunity to serve you better. Regards, Pranjali Dhotre #LovesIBISM

4/10 - 별로예요

p

별로예요: 청결 상태, 숙박 시설 상태 및 시설
hotel needs an upgrade in service etc
was there for 1 night on a business trip. the room had a stale smell and the bedsheet, covers were slightly damp. smelled like the room was not ventilated sufficiently. breakfast had no international selection and limited local variety. the fruit juice ran out at 7.30am! condition of the hotel generally was run down. stayed at ibis hotels throughout India and not what i expected
2019년 7월에 1박 숙박함
답변 제공: Operations Manager 님, 2019년 7월 29일
Dear Guest, Thank you for sharing your feedback with us. I am sorry to hear that during your last visit we were unable to deliver the service standards that we consistently offer to our valued guests. Your suggestion about our food has been carefully noted by our Executive Chef. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I do hope that you will not allow this experience to blight your opinion of the hotel and will give us another opportunity to serve you better. Regards, Pranjali Dhotre #LovesIBISM

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Small room, delayed room service, ac set in 24 deg and never cools. Even after the change in temp by the technician , the room never cooled down. Breakfast is not friendly for all types of eaters. Because of constant heating it seemed dry and tasteless. Definitely not for leisure travelers overall a claustrophobic feeling!! Thumbs down👎
2019년 6월에 3박 숙박함
답변 제공: Pranjali Dhotre 님, 2019년 6월 29일
Dear Guest, We are sorry that we were unable to meet up to your expectations. We have noted your feedback and have taken corrective actions to ensure that the same is not repeated.

8/10 - 좋아요

Dr Roby

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pune trip
Nice and peaceful location.Friendly staff .
2019년 6월에 3박 숙박함
답변 제공: Pranjali Dhotre 님, 2019년 6월 29일
Dear Roby, Thank you for your feedback.

10/10 - 훌륭해요

Udo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
excellent- absolutely recommended! Clost to the airport and Agakhan-Palace.
2019년 6월에 1박 숙박함
답변 제공: Pranjali Dhotre 님, 2019년 6월 29일
Dear Udo, Thank you for your feedback.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 1박 숙박함
답변 제공: ibis Pune Viman Nagar 님, 2019년 5월 5일
Thank You

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very compact rooms and bathroom No pool & spa No doorbell Only two small water bottle complementary Lively environment Youth as staff Very neat nd clean Good for one or two ppl for office purpose
2019년 4월에 2박 숙박함
답변 제공: ibis Pune Viman Nagar 님, 2019년 5월 5일
Thank you for your feedback

8/10 - 좋아요

Archana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 1박 숙박함
답변 제공: ibis Pune 님, 2019년 4월 2일
Hi Archana, Thank you for sharing your feedback. Team ibis Pune Viman Nagar.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nothing anything unique other than self help culture
2019년 3월에 2박 숙박함
답변 제공: ibis Pune 님, 2019년 4월 2일
Thank You for your feedback.

8/10 - 좋아요

실제 이용하신 고객

2019년 3월에 2박 숙박함
답변 제공: ibis Pune 님, 2019년 4월 2일
Thank you for your feedback.