Punta Arenas, Magallanes y Antartica Chilena hotel rooms at the Independent

"String Odor/smell that they were trying mask with a deodorizer. Smell was of mold and sewage. Particularly around the elevator and to some extent on the floors. Staff was pleasant but not really helpful. Attached restaurant and bar staff were not interested in taking orders for food or drink. Do not count on a 6:30 am breakfast, coffee was there but not much else."

"Nice and clean. "

"The room was small with 1 chair. The shower pipe was broken! More of a waterfall than anything…not usable."

"Decent basic hotel no view out the window except to a hole in-between more building and a window across to another room. Room had some wear and splatter on the walls. Doors locked at 9pm and even fairly late into the morning and had to enter/exit through the sister hotel. "

"We arrived early, but the staff was super attentive. They were able to store our bags as we went out and explored. Cristian took care of us from start to finish, great customer service skills. Margarita was our cleaning lady and had the room spotless. We visited the restaurant, the selection was good with some local cuisine. Portions are big enough for two. Location was ideal right on the Straight and only blocks from downtown, the port and just about anywhere."

"Very efficient & friendly staff. Lovely property. Excellent breakfast and evening meal."

"Comfortable stay with breakfast included. Walking distance from the bus station and main square. We were able to check in early and they provided a bagged breakfast when we left for the penguin tour before breakfast started. It could use a paint refresh."

"The place is located 500 m from Plaza de Armas, very clean and very friendly and helpful staff. Super recommended."

"Really lovely historic location and historic building (stairs required) with great views of the plaza with tons of shops and things to do right near by. Really wanted to love it but sadly no hot water in the evening and only a bit of warmish water the next morning. Along with very poor soundproofing from the room doors mean't you could easily hear everyone coming and going. Hopefully they can fix the hot water situation and try and do something with the doorways to isolate a bit. City center historic building your going to hear a bit outside but it's the sound from the halls that was really bad."