Skip to Main Content.
List your propertySupportTrips
Member discount illustration

Members save 10% or more on over 100,000 hotels worldwide when you’re signed in

Sign in
Learn about Expedia Rewards
Feedback
Entire apartment

Playa Caracol Residences Vacation Rental

3.5 star property
Apartment in Punta Chame with 2 outdoor pools and a 24-hour front desk

Choose dates to view prices

Photo gallery for Playa Caracol Residences Vacation Rental

Beach nearby
Luxury Apartment | 2 bedrooms, premium bedding, down comforters, pillowtop beds
2 outdoor pools
Gym
Game room
Consider a stay at Playa Caracol Residences Vacation Rental and take advantage of a poolside bar, a free daily manager's reception, and a coffee shop/cafe. In addition to a bar and a restaurant, guests can connect to free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Dryer
  • Pool
  • 24/7 front desk
The current price is ₩143,982
₩214,122 total
includes taxes & fees
Aug 28 - Aug 29

Room options

View all photos for Luxury Apartment

Flat-screen TV

Luxury Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
  • 90 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | Living area | Flat-screen TV

Luxury Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
  • 90 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | 2 bedrooms, premium bedding, down comforters, pillowtop beds

Luxury Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
  • 90 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | Living area | Flat-screen TV

Luxury Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
  • 90 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | Living area | Flat-screen TV

Luxury Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
  • 90 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | Living area | Flat-screen TV

Luxury Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
  • 90 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | Living area | Flat-screen TV

Luxury Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
  • 90 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | Living area | Flat-screen TV

Luxury Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
  • 90 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | Living area | Flat-screen TV

Luxury Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
  • 90 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | Living area | Flat-screen TV

Luxury Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
  • 90 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | Living area | Flat-screen TV

Luxury Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
  • 90 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | Living area | Flat-screen TV

Luxury Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
  • 90 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | Living area | Flat-screen TV

Luxury Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
  • 90 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | Living area | Flat-screen TV

Luxury Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
  • 90 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | Living area | Flat-screen TV

Luxury Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
  • 90 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | Living area | Flat-screen TV

Luxury Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
  • 90 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | Living area | Flat-screen TV

Luxury Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
  • 90 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Luxury Apartment

Flat-screen TV

Luxury Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
  • 90 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | Living area | Flat-screen TV

Luxury Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
  • 90 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | Living area | Flat-screen TV

Luxury Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
  • 90 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located in Punta Chame, Playa Caracol Residences Vacation Rental is near the beach. Kevin Castle is a local landmark, and the area's natural beauty can be seen at Playa Malibú and Teta Beach.
Visit our Punta Chame travel guideOpens in a new window
View more Apartments in Punta ChameOpens in a new window
Map
Carr Bejuco-Punta Chame, Punta Chame, Panamá Oeste

What's nearby

  • Coronado Mall - 35 min drive - 28.9 km
  • Coronado Beach - 40 min drive - 29.2 km
  • Teta Beach - 41 min drive - 32.5 km
  • Playa Malibú - 42 min drive - 30.1 km
  • Playa El Palmar - 48 min drive - 41.9 km

Getting around

  • Tocumen Intl. Airport (PTY) - 116 min drive

Restaurants

  • ‪Tiki Bar At Bahia - ‬32 min drive
  • ‪Restaurante Turicentro Hawaii - ‬31 min drive
  • ‪Rincón Catracho - ‬31 min drive
  • ‪Casa Mahana Lodge & Restaurant - ‬19 min drive
  • ‪Brisas del Mar / Yami’s Bar - ‬32 min drive

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Playa Caracol Residences Vacation Rental

Apartment in Punta Chame with 2 outdoor pools and a 24-hour front desk
This smoke-free apartment building features 2 outdoor pools, a restaurant, and a bar/lounge. Free self parking and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite. Each apartment has 2 bedrooms and offers free WiFi and a pillowtop bed. Guests will find a kitchen with a refrigerator, an oven, and a microwave.
Playa Caracol Residences Vacation Rental offers 18 air-conditioned accommodations with washers/dryers and hair dryers. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Pillowtop beds feature down comforters and premium bedding. Accommodations at this 3.5-star apartment have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor swimming pools are on site.

Languages

English, Spanish

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • 2 outdoor pools

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Family friendly

  • Children stay free (see details)

Kitchen

  • Blender
  • Cookware, dishware, and utensils
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Dining

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: PAB 15 for adults and PAB 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Dining table
  • Free daily manager's reception
  • Snack bar/deli

Bedrooms

  • 2 bedrooms
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels

Laundry

  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • Fee: PAB 25 per accommodation per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (100 inch wide door)
  • Hardwood flooring in room
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Housekeeping (daily)
  • Iron/ironing board

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 18 units
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PAB 25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: PAB 40 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PAB 15 for adults and PAB 10 for children
  • Airport shuttle fee: PAB 40 per person (one-way)
  • Airport shuttle fee per child: PAB 40 (roundtrip), (up to 17 years old)
  • Pet fee: PAB 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Property is also known as

Playa Caracol Residences Vacation Rental Apartment
Playa Caracol Residences Vacation Rental Punta Chame
Playa Caracol Residences Vacation Rental Apartment Punta Chame

Frequently asked questions

Does Playa Caracol Residences Vacation Rental have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Playa Caracol Residences Vacation Rental?

As of Aug 27, 2025, prices found for a 1-night stay for 2 adults at Playa Caracol Residences Vacation Rental on Aug 28, 2025 start from ₩143,982, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Playa Caracol Residences Vacation Rental pet-friendly?

Yes, dogs are allowed at this property. There's a fee of PAB 25 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Playa Caracol Residences Vacation Rental?

Self parking is free at this property.

What time is check-in at Playa Caracol Residences Vacation Rental?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Playa Caracol Residences Vacation Rental?

Check-out is at noon.

Does Playa Caracol Residences Vacation Rental provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PAB 40 per person applies.

Where is Playa Caracol Residences Vacation Rental located?

Situated near the beach, this apartment building is within 20 mi (32 km) of Coronado Mall, Playa Malibú, and Teta Beach. Coronado Beach and Los Cajones de Chame are also within 20 mi (32 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Playa Caracol Residences Vacation Rental Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 6 out of 26 reviews
Rating 8 - Good. 9 out of 26 reviews
Rating 6 - Okay. 6 out of 26 reviews
Rating 4 - Poor. 3 out of 26 reviews
Rating 2 - Terrible. 2 out of 26 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Franklin

Liked: Cleanliness, property conditions & facilities, communication
Such a niche place to relax and enjoy some time away from the noise of the City.
Stayed 1 night in Jul 2024

10/10 Excellent

Frederik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything in the apartment was brand new, clean and the staff...both for checking in and others were extremely friendly and efficient. Very smooth stay and we will definitely come back
Stayed 1 night in Dec 2019

8/10 Good

Mathias

Liked: Cleanliness, amenities, property conditions & facilities, communication
Well managed property,very clean,secure and not so crowded. Very good for familys. Shopping quite far from property
Stayed 14 nights in Jan 2024

8/10 Good

Alfred.

Liked: Cleanliness, property conditions & facilities
Property is great. The road is not good and its isolated no other activities nearby. But it so nice and reasonable I would stay there again.
Stayed 2 nights in Jun 2025

6/10 Okay

jaime

Liked: Cleanliness, amenities, property conditions & facilities
Hay un gym y el acceso es restringido para los que reservamos por Expidia .. Las vías para llegar al hotel HORRIBLES . Pueden mejorar a nivel de servicio
Stayed 1 night in May 2025

6/10 Okay

Dimitra

Liked: Amenities, property conditions & facilities, communication
No tenía TV en las habitaciones. No había detergentes, servilletas, papel toalla. Y tienen que checkers bien los inodoros…
Stayed 1 night in May 2025

6/10 Okay

Piergiorgio

Liked: Cleanliness, amenities, property conditions & facilities
Dopo una iniziale attesa non dovuta peraltro alla strurttura ma alla agenzia che ci aveva venduto il pacchetto, abbiamo optato per ripagare da zero il soggiorno con la speranza che poi ci venisse rimborsato. I due addetti alla prenotazione sono stati molto gentili e veloci. Bella camera con vista mare e piscine. Nuova secondo noi. Catena Radisson. Unico neo, con poca gente in casa non c'era la colazione a buffet ma con tre opzioni a scelta: opzioni molto scarse e poco assortite.
Stayed 7 nights in Feb 2025

8/10 Good

Alejandro

Liked: Cleanliness, property conditions & facilities, communication
La propiedad estuvo bien, lo que no estuvo bien fue que al llegar no tenian en cuenta mi reserva. Se la arreglaron como pudieron, pero no me dieron lo que pedi.
Stayed 5 nights in Dec 2024

2/10 Terrible

Grace

Disliked: Cleanliness, room comfort, communication
Mi experiencia fue realmente decepcionante. Hice dos reservaciones con un mes de antelación, pagadas con anticipación, y al llegar a las 5 p.m., me informaron que la propiedad estaba sobrevendida. No ofrecieron solución, compensación alguna, y únicamente proponían devolver el dinero en 20 días, a pesar de que ya había indicado que, debido a un problema de espalda, no podía manejar de regreso. La única alternativa que me daban era una propiedad más pequeña, donde no cabíamos, y sin beneficio adicional. La propiedad que alquilamos estaba cerrada y sin utilizar, y en su lugar, nos asignaron dos que estaban completamente sucias. Finalmente, a las 9:30 p.m., nos reubicaron en una propiedad frente al mar, aunque con menos camas que la reservada. La logística y el servicio al cliente fueron pésimos. Perdimos más de cuatro horas en este proceso, y no tuvimos otra opción que quedarnos. Nunca recibí una notificación sobre mi reserva, y al intentar contactarlos, no pude, ya que no proporcionan teléfono de contacto en la plataforma. Es una lástima, porque el lugar es hermoso y tiene buenas instalaciones, pero no recomendaría reservar directamente con Playacaracol Residences. Fue una experiencia realmente mala y con un pésimo servicio al cliente.
Stayed 1 night in Oct 2024

2/10 Terrible

Cure

Disliked: Cleanliness, room comfort, communication

terrible experiencia

Mi experiencia fue realmente decepcionante. Hice dos reservaciones con un mes de antelación, pagadas con anticipación, y al llegar a las 5 p.m., me informaron que la propiedad estaba sobrevendida. No ofrecieron solución, compensación alguna, y únicamente proponían devolver el dinero en 20 días, a pesar de que ya había indicado que, debido a un problema de espalda, no podía manejar de regreso. La única alternativa que me daban era una propiedad más pequeña, donde no cabíamos, y sin beneficio adicional. La propiedad que alquilamos estaba cerrada y sin utilizar, y en su lugar, nos asignaron dos que estaban completamente sucias. Finalmente, a las 9:30 p.m., nos reubicaron en una propiedad frente al mar, aunque con menos camas que la reservada. La logística y el servicio al cliente fueron pésimos. Perdimos más de cuatro horas en este proceso, y no tuvimos otra opción que quedarnos. Nunca recibí una notificación sobre mi reserva, y al intentar contactarlos, no pude, ya que no proporcionan teléfono de contacto en la plataforma. Es una lástima, porque el lugar es hermoso y tiene buenas instalaciones, pero no recomendaría reservar directamente con Playacaracol Residences. Fue una experiencia realmente mala y con un pésimo servicio al cliente.
Stayed 1 night in Oct 2024

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo muy bien!
Stayed 1 night in Aug 2024

8/10 Good

YANEIRIS

Liked: Cleanliness, amenities, communication
Todo bien y su desayuno buffet esta completo. Solo tuvimos un tema con el aire de la sala
Stayed 1 night in Aug 2024

8/10 Good

Luz

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place to stay
Stayed 2 nights in Jul 2024

4/10 Poor

Luis

Disliked: Property conditions & facilities
Los muchachos de la recepción bien, pero desde el inicio era mucho ruido por las construcciones (lo cual no sabíamos antes de llegar), aparte se fue la luz y estuvimos sin agua casi un día. Aparte, la lavadora no servía, por lo cual llamamos para arreglarla, y cuando vinieron nos dijeron que no servía, pero que comunicarían a la administración, y todavía estamos esperando respuesta. En resumen, la propiedad tiene potencial, pero deben mejorar muchas cosas.
Stayed 3 nights in Jul 2024

6/10 Okay

Leiby

Liked: Cleanliness, property conditions & facilities, communication
El apartamento esta muy limpio, en perfectas condiciones. Podria incluirse algunos utensilios adicionales para facilitar al momento de cocinar. Al momento de reservar no indica que no tienes acceso a la piscina mas grande y esto es limitante o incomodo durante la estadía. El restaurante Vento, la comida no es tan buena, no esta a la altura de los precios.
Stayed 1 night in Jul 2024

10/10 Excellent

YANISELYS

Liked: Cleanliness, room comfort, communication

Opinión Objetiva

Stayed 1 night in Jul 2024

4/10 Poor

José

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
La falta de organización con las reservas resultó ser un problema considerable. A pesar de que la entrada estaba prevista para la 1:00 pm, no pudimos acceder a nuestra habitación hasta después de las 6:00 pm, y para entonces, aún se encontraba en proceso de limpieza. Esta situación es realmente inaceptable y demuestra una falta de respeto hacia los clientes que, como nosotros, tenemos horarios estrictos y expectativas de disfrutar un tiempo de relajación sin contratiempos. Es fundamental que se implementen mejoras en la gestión de las reservas y la preparación de las habitaciones para evitar este tipo de inconvenientes. Los clientes merecen un servicio eficiente y organizado que respete su tiempo y garantice una experiencia placentera desde el momento de su llegada.
Stayed 1 night in Jun 2024

8/10 Good

Adriana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lindo apartamento de playa!! Piscina en la planta baja y playa a solo pasos. Todo en el apartamento nuevo y funcional. Si pudieramos dar una recomendacion sería mejorar el desayuno. Regresaria sin dudarlo!
Stayed 2 nights in Jun 2024

10/10 Excellent

Eliécer

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Tomas

Liked: Cleanliness, room comfort
Disliked: Communication
Stayed 5 nights in Feb 2024

8/10 Good

Howard

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 1 night in Jan 2024

6/10 Okay

Alejandro

Stayed 2 nights in Jan 2024

10/10 Excellent

Ismail

Liked: Cleanliness, room comfort, communication
Excelente para relajarse y aprovechar con la familia, lugar tranquilo y relajado
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Incomodidad debido a falta de fluido eléctrico

La unidad habitacional estuvo muy bien. Cómoda y bien equipada; sin embargo, no tuvimos electricidad desde las 6pm a las 12am, lo que fue muy incómodo ya que no pudimos celebrar mi cumpleaños. La comunicación con el resort estuvo complicada por falta del fluido eléctrico, sin embargo el personal fue muy respetuoso y amable.
Stayed 1 night in Oct 2023

8/10 Good

leidy

Liked: Cleanliness, room comfort, communication

Lindo lugar para esta en familia

Lindo lugar, la playa es espectacular, aunque algo sucia, el apartamento muy bien dotado ,aunque faltaron algunos utensilios en la cocina de resto todo muy bien
Stayed 1 night in Aug 2021