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“Excellent location,very clean,comfortable beds and pillows,friendly staff.Would definitely stay there again.”

“There were spots of blood on the bathroom floor. I would not stay during a heat wave. We ended up leaving because the room was boiling hot, and whilst there was a fan, it just wafted warm air around, you couldn't open the windows because it had a safety link on it. The receptionist was lovely but she couldn't get hold of any managers and whilst she offered us a room on the other side of the hotel, it wasn't much cooler and didn'thave the extra bed we needed. We'd had book 2 rooms for 2 couokes...

“Very nice, recently refurbished room. Outstand8ng breakfast. Friendly and helpful staff.”

“The pub is an old building, therefore there are things that cannot be changed, so if you are a light sleeper and cannot use ear plugs this may not be for you. It was not an issue for us. The staff were very friendly and helpful, the food was excellent, we had one evening meal there, breakfast was perfect, they were very accommodating by tweaking the menu to what you prefer. Very close to the caves and gorge, easy to access other attractions.”

“Clean spacious room,very close to town, owners very friendly, only downside is having to walk up a hill to get to it.”

“I have stayed here several times now. On arrival had a long wait to be checked in. Nobody was on reception. When they finally turned up there was no apology for the wait. Room as expected but I thought this time it was looking very tired. Badly chipped paintwork. Dirty marks on carpet. A stone from a fruit from previous guest on floor. Bathroom was in need of refurbishment. New silicone and definitely a new shower tray. The silicone was particularly dirty. Bed was comfy and clean. Fan was...

“We have stayed here many times it is ideally located for our purpose of visiting Wells Glastonbury and Street We will definitely be returning as soon as we can.”

“Staff very helpful great food comfortable rooms”