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El Jardin Relax

3.0 star property
A riverside retreat where travelers find tranquility in beautiful gardens, enjoy complimentary full breakfast, and relax in spa tubs after a day of exploring

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El Jardin Relax, by the river, offers a peaceful escape with two spa tubs and a coffee shop/cafe. Guests praise the helpful staff and enjoy the serene property. The restaurant, El Jardin, provides fine dining surrounded by lush gardens.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double or Twin Room

Double or Twin Room | In-room safe, free WiFi

Double or Twin Room

  • Garden view
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Double Room

View from room

Double Room

  • Garden view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Triple Room

In-room safe, free WiFi

Triple Room

  • Garden view
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Family Quadruple Room, 1 Bedroom

In-room safe, free WiFi

Family Quadruple Room, 1 Bedroom

  • Garden view
  • 45 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds
  • Free WiFi

View all photos for Standard Single Room, 1 Large Twin Bed

Shower, free toiletries, hair dryer, towels

Standard Single Room, 1 Large Twin Bed

  • Garden view
  • 35 sq m
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi
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About the neighborhood

Located in Puyo, El Jardin Relax is near theme parks and on the waterfront. Pailon del Angel Waterfall and Nalpi Waterfall reflect the area's natural beauty and area attractions include Omaere Ethnobotanical Park and Morete Puyo Water Park. Las Orquídeas Botanical Garden and Piedropolis are also worth visiting. Visit our Puyo travel guide
Map
Paseo Turistico del Rio Puyo, Barrio Obrero, Puyo, Pastaza

What's nearby

  • Malecón Boayaku Puyo
    1 min walk - 0.0 km
  • Omaere Ethnobotanical Park
    5 min walk - 0.5 km
  • Puyo Cathedral
    12 min walk - 1.0 km
  • Morete Puyo Water Park
    4 min drive - 1.5 km
  • Pailon del Angel Waterfall
    17 min drive - 18.4 km

Restaurants

  • Yuki's
    5 min walk
  • Juanito BBQ
    3 min walk
  • Soma Beber Garden
    2 min walk
  • El Propio Volquetero
    1 min walk
  • CASABE "cafe-restaurante
    13 min walk

About this property

El Jardin Relax

  • Hotel by the river
  • Consider a stay at El Jardin Relax and take advantage of free full breakfast, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the 2 hot tubs. The on-site local and international cuisine fine-dining restaurant, El Jardin, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and laundry facilities.
  • You'll also find perks like:
    • Free self parking
    • A roundtrip airport shuttle (surcharge), tour/ticket assistance, and 1 meeting room
    • A front-desk safe, concierge services, and luggage storage
  • Room features
  • All guestrooms at El Jardin Relax have comforts such as furnished balconies, as well as amenities like free WiFi and safes.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • Ceiling fans and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available on weekdays 7:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Jardin

Things to do

  • 2 hot tubs

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • On a river
  • On the boardwalk/promenade
  • Terrace

More

  • 2 floors
  • Art Deco architecture

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

The front desk is open daily from 7 AM - 9:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Is El Jardin Relax pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at El Jardin Relax?

Check-in start time: 1 PM; Check-in end time: 10 PM.

What time is check-out at El Jardin Relax?

Check-out is at 12:30 PM.

Does El Jardin Relax provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is El Jardin Relax located?

Situated on the boardwalk/promenade, this hotel is within a 15-minute walk of Omaere Ethnobotanical Park and Puyo Cathedral. Malecón Boayaku Puyo and Morete Puyo Water Park are also within 1 mi (2 km).

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Reviews

El Jardin Relax Reviews

8.8

Excellent

9.8

Cleanliness

8.8

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 7 out of 13 reviews
Rating 8 - Good. 4 out of 13 reviews
Rating 6 - Okay. 2 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

Reviews

Verified

8/10 Good

Hans-Joachim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut in die Natur eingebettet
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Puyo

The best place to stay in Puyó due to it’s location. It’s a beautiful place next to the forest and the malecón which is a great green area by the river.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant, beautiful grounds, walkable. We were only there for a night but would return.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% customer focused.

Our stay was wonderful. The restaurant opened early for us when we wanted coffee before check in. The rooms were spacious and tidy. My husband accidentally locked the keys in the rental car and the staff came to the rescue immediately. After a no-show by the locksmith they managed to get it open and wouldn’t take a dime. The manicured grounds made it a lovely spot to sit and relax.
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place - comfortable stay

Comfortable stay. Nice rooms and good restaurant. Private parking available nearby. Hot tub available for free. Garden has lots of wildlife - some parrots flew down whilst we were sat there. Only negative - lots of work going on cleaning the paths which wasn’t so “relaxing” due to pressure washer !
Stayed 1 night in Feb 2018
Verified

10/10 Excellent

Samira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, clean bedrooms, friendly staff. Nice restaurant. beautiful hotel. Quiet and relax atmosphere.
Stayed 2 nights in Dec 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel in toller Lage

Während unseres Aufenthaltes verbrachten wir zwei Regentage ohne uns zu langweilen fast ausschließlich in der hübschen Anlage. Aras und Kolibris sind regelmäßige Besucher auf dem Grundstück, das direkt an Puyos Spazierweg liegt. Das Hotel hat einfache, große, sehr saubere Zimmer und furchtbar nette Mitarbeiter, die bei Bedarf auch langsames Anfängerspanisch mit uns sprachen. Wir bewohnten das Zimmer, das am nächsten zum angeblichen Lärm von der anderem Uferseite liegt, fühlten uns aber trotz der Party dort und unserer Lärmempfindlichkeit niemals gestört. Das Essen im gemütlichen Restaurant ist ebenfalls empfehlenswert. Weitere Restaurants sind leicht zu erreichen und auch die Innenstadt ist nur einen kurzen Spaziergang entfernt. Volle Punktzahl für dieses Hotel!
Stayed 1 night in Oct 2017
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful setting

El Jardin is in a wonderful setting on the edge of the city. It's quite difficult to find and is over a footbridge across the river. The staff will come out and carry your baggage. Try and opt for a room on the right away from the river as there are some noisy bars on the other side which destroys the ambience somewhat. We enjoyed our stay but the noise was a bit tiresome. The food in the restaurant was excellent but beware, it is closed on Sundays.
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
La atención del personal inmejorable, las camas muy comodas. La habitación no está insonorizada y tiene sus ventajas e inconvenientes. Como el hotel se encuentra en un jardín aislado se puede disfrutar del sonido del agua. Aunque si te toca unos vecinos ruidosos.... En un sitio tan calido se hecha de menos una piscina. Para los amantes de la TV comentar que no hay TV en la habitación.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Ola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019