Located in Queenstown City Centre, a neighborhood in Queenstown, Queenstown House Lakeside Apartments is in a shopping district. Toi o Tahuna and Off The Wall Gallery are cultural highlights, and some of the area's activities can be experienced at Fear Factory Queenstown and TSS Earnslaw Steamship. Traveling with kids? Consider Underwater Observatory and CaddyShack City Mini Golf. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with mountain climbing, mountain biking, and ecotours nearby. Visit our Queenstown travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Queenstown House Lakeside Apartments
This smoke-free apartment building features concierge services, laundry facilities, and express check-in. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a communal living room, and multilingual staff assistance are onsite. Each apartment provides a Smart TV with satellite channels, plus a kitchenette with a stovetop, a microwave, and a dishwasher. Comforts include a pillowtop bed and premium bedding, and guests will also find conveniences like a washing machine and a dining area.
Queenstown House Lakeside Apartments offers 6 accommodations, which are accessible via exterior corridors and feature safes and slippers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas and include desks. Pillowtop beds feature down comforters and premium bedding. Accommodations at this 5-star apartment have kitchenettes with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, hair dryers, and toothbrushes and toothpaste.
This Queenstown apartment provides complimentary wireless Internet access. 32-cm Smart televisions come with premium satellite channels, Netflix, and smart speakers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
32-cm smart TV with premium cable/satellite channels
Netflix
Smart speaker
Streaming services
Outdoor areas
Balcony
Laundry
Laundry detergent
Laundry facilities
Washing machine
Work spaces
Laptop workspace
Comfort
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Smoking not allowed
Services and conveniences
Blackout drapes
Concierge services
Guidebooks
Iron/ironing board
Local maps
Luggage storage
Meal delivery service
Mobile key entry
Multilingual staff
Restaurant dining guides
Safe
Location highlights
In a shopping district
In the city center
Near a health/beauty spa
Near the bay
Things to do
Private wine tours
Wine tours
Bicycle rentals nearby
Casino nearby
Ecotours nearby
Fishing nearby
Hiking/biking trails nearby
Horseback riding nearby
Mountain climbing nearby
Rock climbing nearby
Segway rentals/tours nearby
Skydiving nearby
Winery tours nearby
Ziplining nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Fire extinguisher
General
6 units
Access via exterior corridors
Cleaning products are eco-friendly
Individual decor
Individual furnishings
Soundproofing
Activities nearby
Bicycle rentals
Casino
Cross-country skiing
Ecotours
Fishing
Health/beauty spa
Hiking/biking trails
Horseback riding
Mountain biking
Mountain climbing
Rock climbing
Segway rentals/tours
Ski area
Skydiving
Snowboarding
Winery tours
Ziplining
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21
Check-out
Check-out before 10:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 7 days before arrival with check-in instructions and lockbox information; access will be through a private entrance
Information provided by the property may be translated using automated translation tools
Access methods
Lockbox, private entrance
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for NZD 60.0 per day
Property payment types
Important information
Optional extras
Rollaway bed fee: NZD 60.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
This property does not have elevators
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Property is also known as
Queenstown House Lakeside Apartments Apartment
Queenstown House Lakeside Apartments Queenstown
Queenstown House Lakeside Apartments Apartment Queenstown
Frequently asked questions
Is Queenstown House Lakeside Apartments pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is free at this property.
What time is check-in at Queenstown House Lakeside Apartments?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at Queenstown House Lakeside Apartments?
Check-out is at 10:00 AM.
Where is Queenstown House Lakeside Apartments located?
This family-friendly Queenstown apartment building is located in a shopping district, within a 5-minute walk of Lake Wakatipu, Steamer Wharf, and Creative Queenstown Arts & Crafts Market. SKYCITY Wharf Casino and TSS Earnslaw Steamship are also within 5 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Queenstown House Lakeside Apartments Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
9.8
Amenities
9.8
Property conditions & facilities
Rating 10 - Excellent. 31 out of 35 reviews
10 - Excellent
31
Rating 8 - Good. 4 out of 35 reviews
8 - Good
4
Rating 6 - Okay. 0 out of 35 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 35 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 35 reviews
2 - Terrible
0
Reviews
10/10 Excellent
Shilpa
Jan 7, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely unit and perfect location. It was a wonderful stay!!
Shilpa
Stayed 3 nights in Dec 2025
8/10 Good
Avalon
Nov 13, 2025
Liked: Cleanliness, amenities, communication
Location was great
Avalon
Stayed 2 nights in Nov 2025
10/10 Excellent
CAROLINE
Dec 7, 2025
Liked: Cleanliness, amenities, communication
Amazing location room was just wonderful with such attention to detail. Washing machine and dryer for guests was really handy!
CAROLINE
Stayed 2 nights in Nov 2025
10/10 Excellent
Stephen
Jan 21, 2026
Liked: Cleanliness, property conditions & facilities, communication
Easy walks to dining and shopping, and a beautiful view of the lake from Room 3 balcony. Couldn't have been more comfortable. Only suggestion is to paint lines for parking spaces and assign them to rooms.
Stephen
Stayed 2 nights in Jan 2026
10/10 Excellent
Tiana
Nov 8, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room and a lot of space. Very central location
Tiana
Stayed 2 nights in Nov 2025
10/10 Excellent
Courtney
Jul 25, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Property is exceptionally clean and has stunning views.
Courtney
Stayed 3 nights in Jul 2025
10/10 Excellent
Leonie
Mar 28, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautifully maintained property with stunning views.
Leonie
Stayed 2 nights in Mar 2025
10/10 Excellent
Rebecca
Jul 27, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great communication and assistance by managers/owners. Property in great location and ground floor unit very easy access. Very modern and functional but could do with some more towel hanging options. We will definitely look here as our first accommodation option next time in Queenstown.
Rebecca
Stayed 5 nights in Jul 2025
10/10 Excellent
Antonio
Mar 27, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The views and close to town
Antonio
Stayed 4 nights in Mar 2024
10/10 Excellent
Xiao
Feb 3, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good location, walkable to plenty of restaurants and bars. The property management was very responsive and helpful as well. Highly recommended!
Xiao
Stayed 3 nights in Feb 2025
8/10 Good
Manchen
Apr 16, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very beautiful and convenient apartment. Although there is no manager on site but the communication was easy.
Nice view at the lake and everything is walking distance. Will stay there again if we have chance to go back.
Manchen
Stayed 2 nights in Apr 2024
10/10 Excellent
John
Jan 11, 2024
Liked: Cleanliness, room comfort, communication
Location was so convenient. East walk into town along the lake. Apartment was great. Clearly newly redone.
Staff was responsive and check in/out was easy.
Was a great place to stay not having any vehicle.
John
Stayed 4 nights in Jan 2024
10/10 Excellent
Stephen
Aug 22, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great lakeside alternative to the chain hotels that infest Queenstown. Comfortable and attractive apartment, with brilliant view of the lake. Close to town. Managers are off-site, but easy to communicate with and very responsive. I left my phone charger there and they were great about mailing it back to me.
Stephen
Stayed 3 nights in Aug 2024
10/10 Excellent
Candice
Aug 29, 2024
Liked: Cleanliness, amenities, room comfort, communication
Absolutely loved this 1brm apartment on the 1st floor. The photos don't do this apartment justice, it was so modern, clean, and well appointed. Hotel quality amenities including robes, slippers and extra bathroom amenities. The kitchen was well stocked with quality plates and cultery, plenty of utensils to cook with. The apartment was warm upon arrival and the bedding was amazing quality. We look forward to staying again soon!
Candice
Stayed 2 nights in Aug 2024
10/10 Excellent
Murray
Feb 1, 2024
Liked: Cleanliness, property conditions & facilities, communication
It’s right across the road from the lake and a short walk into the centre of Queenstown where you can find everything you need.
The owner’s information package waiting for us was impressive, complete with many ‘best of’ recommendations for all sorts of things in the area. Bathroom was stocked with anything you may have forgotten to bring. Slippers, comfy robes to use. Spotlessly clean, modern, so well equipped. This was our favourite accommodation so far on this trip. Highly recommended
Murray
Stayed 3 nights in Jan 2024
10/10 Excellent
Jane
Jul 16, 2024
Liked: Cleanliness, room comfort, communication
True to name - Lakeside Luxury
We just loved our stay here! Just beautifully designed and super comfy beds. Lovely and warm for the middle of winter. Views to the lake just gorgeous - see photo! No trouble with parking. If I was being picky there are a couple of features which were tricky for short people- eg microwave and shelving high but step stool provided, and soap/shampoo dispenser awkwardly placed in the shower above head height. Also the closed in deck we had contained the dining table and chairs but despite separate heating it was a bit too cold to eat out there… These didn’t detract from our stay however. And communication was friendly and prompt. Definitely recommend!
Jane
Stayed 3 nights in Jul 2024
10/10 Excellent
Heather
Nov 27, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location overlooking the lake, and walkjng distance to bars, restaurants and shopping.
Apartment was spotlessly clean, and they provided a range of facilities to ensure our comfort. Woild have loved to stay longer.
Heather
Stayed 2 nights in Nov 2025
10/10 Excellent
Jaime
Aug 15, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic place to stay, 2 minute walk into town and 14 minute drive from the airport, the service and communication was amazing and the most beautiful view to wake up to every morning we will definitely be back!
Jaime
Stayed 6 nights in Aug 2025
10/10 Excellent
Gordon James
Oct 26, 2025
Liked: Cleanliness, property conditions & facilities, communication
Lovely apartment with everything we needed. Very close to the centre of town.
Ari Anna Mitchelson
Stayed 5 nights in Jul 2025
8/10 Good
Natalie
Aug 20, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We absolutely loved our stay here and found it so easy to walk a few minutes into the shopping and eating area of Queenstown! The view from the apartment was incredible and we didn’t want to leave. The amenities were great, well considered and everything worked as it should. Would stay again and highly recommend to others. The bonus was use of complimentary washer and dryer!
Natalie
Stayed 3 nights in Aug 2025
8/10 Good
Ronald
Aug 20, 2025
Liked: Cleanliness, room comfort, communication
Great location and amenity.
Aside from the initial check in delay, (the staff put the keys in the wrong lock box and we had to find a way to contact the manager without being able to call because of our phone plan). Everything else went fine and the apartment location is superb. Lake front view and walking distance to town.
The apartment was clean and comfortable, and the location was great—just a short walk to restaurants and a convenience store.
That said, the pillows were very thin and could definitely be upgraded for better comfort. There was also quite a bit of noise from the road and the neighboring building, which may be something to consider if you're a light sleeper.
Overall, a convenient stay in a well-located spot.
Thomas
Stayed 6 nights in Jul 2025
10/10 Excellent
James
Jul 10, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Managers Sam and Marianne went above and beyond the call of duty! Visiting from Australia in June, we were originally going to stay only 5 nights in a 1-bedroom apartment, we tested positive for COVID; this required 7-day isolation after the onset of symptoms. The Managers did everything to look after us, and even extended our stay twice so that we could finish our iso at their property. Since neither of us could go shopping for food or medicines, there were many little things I asked for that they were happy to bring me. When I ordered a thermometer and pulse-oximeter from a pharmacy, they picked them up; when asked for fresh ginger root to make ginger tea, and batteries for the pulse-oximeter I had just purchased, they brought me some; when the grocery store that I ordered delivery from had sold out of birthday candles (yes, I spent my birthday in COVID isolation!), they brought me some, along with a bottle of champagne as a birthday present!
The Apartments are exceptional. The beds were supremely comfortable, the water temperature in the sinks and shower were perfect (we had plenty of hot water, and the cold drinking water was nice and cold), and the heating throughout the apartment was excellent. We did some of our own cooking in the kitchenette, which cut down on the amount of Uber Eats delivery during iso. And the view of the mountains and lake from the living room each morning was magical and kept our spirits high during the worst of our COVID symptoms.