Kollam, Kerala hotel rooms at the Independent

"Overall a fantastic experience from the hotel. The rooms were good, the food was amazing and the service was top-notch. "

"The seater/couch in the room had stains. The shower handles pulled out easily. Breakfast had nothing special in regard to taste and choice. Manager at the hotel needs to look into details to make this hotel a better place."

"Very old rooms, water not coming in bathroom washbasin, sometimes no water in commode. Lot of construction happening in the hotel. Limited vegetarian food choice. "

"It’s a very nice place to stay and hang-out. Clean room, "

"Had a good stay, with extremely helpful reception staff especially Bneha. Rating it poorly because of poor management. Never stayed in a place where they charge you for misplaced 2nd door keycard and for a slightly stained bath towel. Totally unreasonable charges"

"Initial mix up with rooms, but after that a pleasant stay with a very attentive host - to a fault! Would stay again"

"This hotel does not have a tie-up with hotels.com and does not honor the reservation/confirmation from hotels.com. We reached the hotel only to be told that they do not have a tie-up with hotels.com or expedia. Fortunately, it was a 'Pay-at-Proeperty' reservation and hence did not lose any money. Hotels.com tried to book another hotel for us but were unsuccessful and finally agreed to reimburse any extra cost if we found another hotel on our own. Overall, a bad experience both from the...