Find Hotel Wedding Venues in Raccoon Key, FL

"The breakfast was ok. I would have liked to see more of a variety. We had a pretty major issue in our room. It was promptly taken care of, but we were moved to another room because it was taking longer than originally thought. Great staff!!!! The restaurant was beyond bad. We were sat at a table and forgotten about for 30 minutes. After we found someone to take our order, we waited yet again for a long time before our food was brought. Rude service and eyerolls when we asked for silverware. The manager came over to apologize about the service stating she wasn’t aware why we were sat in a section with no server; we can ignore the fact that it was she who sat us. No offer to discount, just a half hearted “oh sorry”…. Thought we should give them another try, as everyone has bad days. Walked in and asked if we could order food at the bar, the rude waitress said “I don’t know, you have to ask them”. I walked out. Hire better servers and you’ll do a lot better. "

"Very late checkin and elevator not working..."

"Property is beautiful and staff is awesome concierge is very helpful "

"No sense of customer service "

"Great location, nice breakfast and happy hour pool was great"

"Breakfast was good and the shuttle service each day was exceptional."

"Love this hotel! Friendly and helpful staff, rooms are nice and the balcony with ocean view was spectacular. Although the property is older, the cleanliness and friendly staff more than make up for the age. The restaurant on property is excellent, and the location can’t be beat. We will be back!"

"The Best Hotel in Key West 10 stars!!!!"