조감도

리속스 밥 알 바르 - 올 인클루시브 여행 후기

5 out of 5
리속스 밥 알 바르 - 올 인클루시브
Al Marjan Island, Ras Al Khaimah

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 410개 이용 후기 중 168개" "
평점 8 - 좋아요. 410개 이용 후기 중 116개" "
평점 6 - 괜찮아요. 410개 이용 후기 중 62개" "
평점 4 - 별로예요. 410개 이용 후기 중 36개" "
평점 2 - 너무 별로예요. 410개 이용 후기 중 28개" "

8.4/10

청결 상태

8.0/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

2/10 - 너무 별로예요

Kyoung Soo

2022년 2월에 1박 숙박함
답변 제공: Hotelmanagement 님, 2022년 2월 23일
Dear Kyoung Soo, Thank you for choosing Rixos Bab Al Bahr and taking a moment to share your experiences with us! It saddens to see that your recent stay was not up to you expectations. However, our records are showing us that you have not approached any of our team members in regards to any of your concerns. We wish you would have addressed them. Our team would have been more than happy to assist you on spot. We feel sorry for the inconveniences caused. Although your stay with us did not meet your expectations this time, our team would be very much looking forward to having the chance of welcoming you back soon. Best regards,

10/10 - 훌륭해요

SANGSEOK

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 12월에 1박 숙박함
답변 제공: Hotelmanagement 님, 2020년 12월 9일
Dear SANGESOK, Many thanks for taking the time to leave a review of Rixos Bab Al Bahr! We are very delighted to receive your positive scoring and nice comments, as nothing can be more gratifying than the gentle appreciation coming from our guests. We would be very happy to have you back in our house to provide you with the most refined hospitality experiences again in our Resort! With kind regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 1월에 2박 숙박함
답변 제공: Gamze 님, 2020년 2월 7일
Dear guest, thank you for taking the time to review our resort!

10/10 - 훌륭해요

SOOHYUNG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 1박 숙박함
답변 제공: Gamze 님, 2020년 1월 30일
Dear Guest, Thank you for your review.

10/10 - 훌륭해요

YUNJIN 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋아요~!
호텔좋아요.올인클루시브 넘넘좋았어요.투숙할때 주는 안내지 잘 보세요~ 식당들 미리 예약해야해요 ^^; 예약은 복도에설치된 터치패드(?)로도 되니! 스파가면 작은 수영장 있어요.거기 조용하고 좋아요!!

10/10 - 훌륭해요

Manish

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellency stay
Amazing stay with lotsa entertainment from infant, toddlers, pre teens, adults
2023년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 7박 숙박함

10/10 - 훌륭해요

Klodian

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love it
2023년 7월에 4박 숙박함

8/10 - 좋아요

Jabbar

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 10월에 6박 숙박함

10/10 - 훌륭해요

Olga

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

Amer

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
I had a bad experience at the check in and check out. The receptionist (Ismail) that checked me in was unprofessional and remarkably rude he had an attitude throughout the entire check in process and was not cooperative. It took hours for me to get my room. Moreover I booked a room with a pool/sea view and PAID extra for it. I was given a room with storage view where the pool would barely be seen from the corner of a small window. Overall, there was incompetence and uncooperativeness during the check in. During the check out, the receptionist were rude and unqualified. I called to get a late checkout to enjoy the beach for longer time, but the receptionist was rude about it and made a condition that I don’t enter the restaurant. They barely gave me an extra hour as a “late checkout” and tried to sound generous about it as if it’s not my right. The management was incompetent and all over the place, were not cooperative, and sounded condescending. This is not hospitality anymore. This isn’t how treatment should be in a five stars resort.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Abhinav

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were intrigued by the "All Inclusive" offering, and our expectations were certainly met. Upon arrival, the sheer size of the place was hard to miss – it's massive! Although there was a minor hiccup during check-in, where our reservation wasn't initially in the system, the check-in staff efficiently resolved the issue. However, it did cause a bit of a rush for us because check-in starts at 3 pm, we were delayed by 15 mins or so and then the lunch buffet ends at 3:30 pm. Even without the delay lunch ending just 30 minutes after check is something I found a bit disappointing. After enjoying lunch, we proceeded to our room and decided to explore the premises. Our visit to the Isla bar was a warm and enthusiastic experience, with Rafael taking excellent care of us. We also made a reservation for dinner at Fish Bone, and we were impressed by the diverse menu options. The staff at Fish Bone were not only attentive but also very friendly, with special mentions for Abassi and Krishna. Following dinner, we extended our evening on the outside terrace, savoring our wine and enjoying live music. The breakfast and lunch buffet consistently maintained a high standard, and the staff continued to be exceptionally attentive, with Seemab providing excellent service. Finally, check out was super smooth, with a team member with a tablet there was no need even to go to the counter and we were checked out in seconds!
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Raffi

2023년 8월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 8월 29일
Dear Raffi,Thank you for reviewing of our hotel, and we hope to see you again soon for another magnified journey with us.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 숙박 시설 상태 및 시설
Too much crowddy & unorganized
2023년 7월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 8월 29일
Dear AnonymouseThank you for taking the time to tell us about your experience at the Rixos Bab Al Bahr. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

2/10 - 너무 별로예요

Gino

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible destination for couples
Bad rooms, run-down buildings, i wont even mention the restaurants. Stay away unless you like to be surrounded by kids running around everywhere you go.
2023년 7월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 8월 29일
Dear Gino,Thank you for taking the time to tell us about your experience at the Rixos Bab Al Bahr. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

8/10 - 좋아요

Cemil

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Service and people were good. Employees are so nice and helpful. The towels were clean but there was a smell on the towels. The shower head was falling down during the shower.
2023년 7월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 8월 29일
Dear Cemil,Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us.

10/10 - 훌륭해요

sanjay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
amazing beautiful place
had a amazing time with family must place to visit
2023년 7월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 8월 29일
Dear Sanjay,Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us.

10/10 - 훌륭해요

QASIM

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 8월 29일
Dear Qasim,Thank you for reviewing of our hotel, and looking forward to see you soon

10/10 - 훌륭해요

Mahmoud

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing place Excellent Experience
2023년 6월에 2박 숙박함
답변 제공: Rixos Bab Al Bahr 님, 2023년 7월 9일
Dear Mahmoud,Thank you for taking the time to review your recent stay with us. We are delighted to know that you had an excellent experience and we are looking forward to welcome you back in the near future.Best Regards,

10/10 - 훌륭해요

Yasser

2023년 6월에 1박 숙박함
답변 제공: Rixos Bab Al Bahr 님, 2023년 7월 9일
Dear Yasser,Thank you for taking the time to review your recent stay with us. We are delighted to know that everything was up to your expectations and we are looking forward to welcome you back in the near future.Best Regards,

8/10 - 좋아요

Rizwan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Rixos Bab Al Bahr 님, 2023년 6월 25일
Dear Rizwan,Thank you for taking the time to review your recent experience with us.We are glad to know that overall you had a pleasant stay and we hope to have another opportunity to welcome you back in the near future.Best Regards,

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall was good, but I wish they can put more effort in the quality of food served, which is always a problem in all inclusive reservations...
2023년 5월에 2박 숙박함
답변 제공: Rixos Bab Al Bahr 님, 2023년 5월 26일
Dear Samir,Thank you for taking the time to review your recent experience with us.We are glad to know that overall your stay with us was up to your expectations.We will share your comments with our team and this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again and we hope to have another opportunity to welcome you back in the near future.Best Regards,

10/10 - 훌륭해요

ilker

2023년 5월에 1박 숙박함
답변 제공: Rixos Bab Al Bahr 님, 2023년 5월 6일
Dear ilker,Thank you for choosing Rixos Bab Al Bahr for your concluded trip to Ras Al Khaimah. We appreciate your positive scoring and we are glad to know that you had a pleasant stay.Thank you once again and we are looking forward to welcome you back in the near future.Best Regards,

10/10 - 훌륭해요

Jacquilyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing family getaway
We had an amazing quick family getaway at Rixos Bab Al Bahar. It was a much needed break for us and a good reward for the kids!
2023년 3월에 1박 숙박함
답변 제공: Rixos Bab Al Bahr 님, 2023년 5월 6일
Dear Jacquilyn,Thank you for taking the time to review your recent experience with us.We are delighted to know that you had an amazing staycation.Thank you once again and we hope to welcome you back in the near future.Best Regards,

10/10 - 훌륭해요

Ashu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Rixos Bab Al Bahr 님, 2023년 3월 25일
Dear Ashu,Thank you for your scoring!

10/10 - 훌륭해요

Maryam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Rixos Bab Al Bahr 님, 2023년 3월 25일
Dear Maryam,Thank you for your scoring!

10/10 - 훌륭해요

John

2023년 2월에 7박 숙박함
답변 제공: Hotelmanagement 님, 2023년 2월 22일
Dear John,Thank you for sharing your review regarding your stay with us at Rixos Bab Al Bahr!We have received your feedback with pleasure and we are glad to read about that you had a brilliant stay while you were here.We are looking forward to welcome you back soon to provide you the finest Turkish hospitality and wonderful surrounding of the Rixos Bab Al Bahr!Kind regards,

10/10 - 훌륭해요

Lauren

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 1박 숙박함
답변 제공: Hotelmanagement 님, 2023년 2월 22일
Dear Lauren,Thank you for sharing your review regarding your stay with us at Rixos Bab Al Bahr!We have received your feedback with pleasure and we are glad to read about that you had a brilliant stay while you were here.We are looking forward to welcome you back soon to provide you the finest Turkish hospitality and wonderful surrounding of the Rixos Bab Al Bahr!Kind regards,

2/10 - 너무 별로예요

Edoardo

2023년 2월에 1박 숙박함
답변 제공: Hotelmanagement 님, 2023년 2월 17일
Dear Edoardo, Thank you for choosing Rixos Bab Al Bahr and taking a moment to share your experiences with us! It saddens to see that your recent stay was not up to your personal expectations. However, after your wife shared her review as well shortly before your departure we kindly asked you to approach our Front Desk which you both literally did and met our management team to discuss further. Even though you have been offered contact details for future bookings etc., it was indeed denied by your side. Nevertheless, if you would like to share more information please feel free to contact our team directly. We remain with regards,

8/10 - 좋아요

Anisa

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Staycation
Over all, it was a great one night staycation. This was my 2nd time in this hotel. And same like first an second time the people in reception i find them a bit rude and not helpful at all..
2023년 1월에 1박 숙박함
답변 제공: Hotelmanagement 님, 2023년 1월 27일
Dear Anisa,Thank you very much for choosing Rixos Bab Al Bahr and your kind review! We are very happy to hear that everything was up to your expectations during your stay and that you appreciated all our services except a few things that you have mentioned. We strive to provide and offer an unforgettable and memorable experience and the satisfaction of each guest along with the hospitality is our highest precedence. Our team members are actually very well trained and very responsive to all the needs of our guests. We feel sorry for giving you the feeling of not being welcome in our premises.We are glad to hear these things from you and would like to let you know that we are always working on improvements for our services, for a better hospitality experience. We would be delighted to have you back in our resort to make your next stay even better than the last by providing you with the most refined hospitality experiences at Rixos Bab Al Bahr. Best Regards,

10/10 - 훌륭해요

CHRISTINA

10/10 - 훌륭해요

Muath

2022년 12월에 2박 숙박함
답변 제공: Hotelmanagement 님, 2022년 12월 27일
Dear Muath,Thank you for sharing your kind comments regarding your stay with us at Rixos Bab Al Bahr!We have received your feedback with pleasure and we are glad to read about that you had a brilliant stay while you were here.We are looking forward to welcome you back soon to provide you the finest Turkish hospitality and wonderful surrounding of the Rixos Bab Al Bahr!Kind regards,

10/10 - 훌륭해요

Fabio

2022년 12월에 1박 숙박함

8/10 - 좋아요

Kimmo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2022년 11월에 7박 숙박함
답변 제공: Hotelmanagement 님, 2022년 12월 7일
Dear Kimmo,Thank you for sharing your review regarding your stay with us at Rixos Bab Al Bahr!We have received your feedback with pleasure and we are glad to read about that you had a brilliant stay while you were here.We are looking forward to welcome you back soon to provide you the finest Turkish hospitality and wonderful surrounding of the Rixos Bab Al Bahr!Kind regards,

4/10 - 별로예요

Maksim

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 2박 숙박함
답변 제공: Hotelmanagement 님, 2022년 10월 26일
Dear Maksym,Thank you for choosing Rixos Bab Al Bahr and taking a moment to share your experiences with us! It saddens to see that your recent stay was not up to your personal expectations. However, our records are showing us that you have not approached any of our team members in regards to any of your concerns. We wish you would have addressed them. Our team would have been more than happy to assist you on spot. We feel sorry for the inconveniences caused.Although your stay with us did not meet your expectations this time, our team would be very much looking forward to having the chance of welcoming you back soon. Best regards,

4/10 - 별로예요

Raed

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Need more enhancements on the food , room clean , bed not comfortable , blanket not enough for one person and there is civil work noise at the night .
2022년 10월에 1박 숙박함
답변 제공: Hotelmanagement 님, 2022년 10월 18일
Dear Raed,Thank you for choosing Rixos Bab Al Bahr and taking a moment to share your experiences with us! It saddens to see that your recent stay was not up to your personal expectations and that you faced several discomfort while you were here. However, our records are showing us that you have not approached any of our team members in regards to any of your concerns. We wish you would have addressed them. Our team would have been more than happy to assist you on spot. We feel sorry for the inconveniences caused.Although your stay with us did not meet your expectations this time, our team would be very much looking forward to having the chance of welcoming you back soon. Best regards,However, our records are showing us that you have not approached any of our team members in regards to any of your concerns. We wish you would have addressed them. Our team would have been more than happy to assist you on spot. We feel sorry for the inconveniences caused.Although your stay with us did not meet your expectations this time, our team would be very much looking forward to having the chance of welcoming you back soon. Best regards,

8/10 - 좋아요

Wiktor

2022년 9월에 1박 숙박함
답변 제공: Hotelmanagement 님, 2022년 9월 28일
Dear Wiktor,Thank you for have taken the time to share your feedback about your experience.We are delighted to read that you had such an enjoyable stay with us.Thank you for choosing to stay with us at Rixos Bab Al Bahr, and we hope to welcome you back in the near future.Best Regards,

4/10 - 별로예요

Jean

2022년 9월에 2박 숙박함
답변 제공: Hotelmanagement 님, 2022년 9월 13일
Dear Jean,Thank you for choosing Rixos Bab Al Bahr and taking a moment to share your experiences with us! It saddens to see that your recent stay was not up to your personal expectations. However, our records are showing us that you have not approached any of our team members in regards to any of your concerns. We wish you would have addressed them. Our team would have been more than happy to assist you on spot. We feel sorry for the inconveniences caused.Although your stay with us did not meet your expectations this time, our team would be very much looking forward to having the chance of welcoming you back soon. Best regards,

6/10 - 괜찮아요

Hachem

연인과의 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
the buffet was busy and very un organized
2022년 7월에 1박 숙박함
답변 제공: Hotelmanagement 님, 2022년 7월 31일
Dear Hachem, Thank you for choosing Rixos Bab Al Bahr and taking a moment to share your experiences with us! It saddens to see that your recent stay was not up to your personal expectations. It saddens to see that you faced some discomfort in our premises. We would like to apologize most sincerely. Although your stay with us did not meet your expectations this time, our team would be very much looking forward to having the chance of welcoming you back soon. Best Regards,

4/10 - 별로예요

Tolulope

별로예요: 숙박 시설 상태 및 시설
When i checked in to the hotel the room I was first given had mold on the air conditioning vents and the furniture was falling apart. Plus the rooms balcony was so tiny and nothing as described when the booking was placed. I have a picture of the air conditioning vents and I would like to share this with you
2022년 7월에 2박 숙박함
답변 제공: Hotelmanagement 님, 2022년 7월 13일
Dear Tolulope, Thank you for choosing Rixos Bab Al Bahr and taking a moment to share your experiences with us! It saddens to see that your recent stay was not up to your personal expectations and that you faced a discomfort with your room. Our records are showing us that you have not approached any of our team members in regards to any of your concerns. We wish you would have addressed them. Our team would have been more than happy to assist you on spot. Besides, we would like to mention that your original reservation has been made for a Premium room with Garden view. Our team upgraded you on complimentary basis to a Premium room view Sea view. The balconies in this room category are purely subject to availability and the sizes may vary. For further information we invite you to view our website. Nevertheless, We feel sorry for the inconveniences caused. Although your stay with us did not meet your expectations this time, our team would be very much looking forward to having the chance of welcoming you back soon. Best regards,

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 5박 숙박함
답변 제공: Hotelmanagement 님, 2022년 6월 29일
Dear Steven, Thank you for have taken the time to share your feedback about your experience. We are delighted to read that you had such an enjoyable stay with us. Thank you for choosing to stay with us at Rixos Bab Al Bahr, and we hope to welcome you back in the near future. Best Regards,

10/10 - 훌륭해요

Unnikrishnan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함
답변 제공: Hotelmanagement 님, 2022년 6월 8일
Dear Unnikrishnan, Thank you for have taken the time to share your feedback about your experience. We are delighted to read that you had such an enjoyable stay with us. Thank you for choosing to stay with us at Rixos Bab Al Bahr, and we hope to welcome you back in the near future. Best Regards,

8/10 - 좋아요

Rebecca

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The place was nice and I believe it’s a great place for a family. However it is crowded and the staff are always busy and dealing with all kinds of guest so you better make your requests simple and straight to the point. The best thing was the spa experience.
2022년 5월에 1박 숙박함
답변 제공: Hotelmanagement 님, 2022년 6월 12일
Dear Rebecca, Thank you very much for choosing Rixos Bab Al Bahr and your kind review! We are very happy to hear that everything was up to your expectations during your stay and that you appreciated all our services except a few things that you have mentioned. We are glad to hear these things from you and would like to let you know that we are always working on improvements for our services, for a better hospitality experience. We would be delighted to have you back in our resort to make your next stay even better than the last by providing you with the most refined hospitality experiences at Rixos Bab Al Bahr. Best Regards,

10/10 - 훌륭해요

Ali

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Outstanding
One of the best places to stay in RAK. I’ve been to many resorts but his was outstanding. The staff are very friendly and helpful and the facilities are great. We had minor issue with the room but they changed our room to better option. I would recommend this hotel and it’s worth for what you pay for sure. I want to thank many front desk staff but I can recognize Mr. Ghalib for his assistance and support.
2022년 5월에 1박 숙박함
답변 제공: Hotelmanagement 님, 2022년 6월 12일
Dear Ali, Thank you very much for choosing Rixos Bab Al Bahr and your kind review! We are very happy to hear that everything was up to your expectations during your stay and that you appreciated all our services except a few things that you have mentioned. We are glad to hear these things from you and would like to let you know that we are always working on improvements for our services, for a better hospitality experience. We would be delighted to have you back in our resort to make your next stay even better than the last by providing you with the most refined hospitality experiences at Rixos Bab Al Bahr. Best Regards,

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
2022년 5월에 1박 숙박함
답변 제공: Hotelmanagement 님, 2022년 5월 18일
Dear Guest, Thank you for choosing Rixos Bab Al Bahr and taking a moment to share your experiences with us! It saddens to see that your recent stay was not up to you expectations. However, our records are showing us that you have not approached any of our team members in regards to any of your concerns. We wish you would have addressed them. Our team would have been more than happy to assist you on spot. We feel sorry for the inconveniences caused. Although your stay with us did not meet your expectations this time, our team would be very much looking forward to having the chance of welcoming you back soon. Best regards

4/10 - 별로예요

Vladimir 님, Moscow

가족 여행
별로예요: 청결 상태
This Rixos Bab Al Bahr is not a 5 star luxury hotel. Too many people everywhere, too loud and not comfortable, too expensive for USD 500 paid per night. A clear misrepresentation. We know Rixos in Abu Dhabi which is really a great resort and service for 5 star.
2022년 5월에 1박 숙박함
답변 제공: Hotelmanagement 님, 2022년 5월 18일
Dear Vladimir, Thank you for choosing Rixos Bab Al Bahr and taking a moment to share your experiences with us! It saddens to see that your recent stay was not up to you expectations. However, our records are showing us that you have not approached any of our team members in regards to any of your concerns. We wish you would have addressed them. Our team would have been more than happy to assist you on spot. We feel sorry for the inconveniences caused. Although your stay with us did not meet your expectations this time, our team would be very much looking forward to having the chance of welcoming you back soon. Best regards

2/10 - 너무 별로예요

ELIAS

2022년 5월에 1박 숙박함
답변 제공: Hotelmanagement 님, 2022년 5월 18일
Dear Elias, Thank you for choosing Rixos Bab Al Bahr and taking a moment to share your experiences with us! It saddens to see that your recent stay was not up to you expectations. However, our records are showing us that you have not approached any of our team members in regards to any of your concerns. We wish you would have addressed them. Our team would have been more than happy to assist you on spot. We feel sorry for the inconveniences caused. Although your stay with us did not meet your expectations this time, our team would be very much looking forward to having the chance of welcoming you back soon. Best regards

10/10 - 훌륭해요

Kareem

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This time it exceeded our expectations in service, activities & quality of food. We are regular customers at Rixos Bab Al-Bahr. It rarely disappoints us. This time was one of the best if not the best. Extra activities - all day long - that engages the family and kids at the pool, kids area, at the beach, inflatable bouncy castles. Staff were very helpful and service oriented, and service continues till very late at night with same passion and dedication. On top of our mind few names that were really attentive, Sinawla, Subash & Ismaiel. Yet we have couple of concerns, we aways request adding the stay points to our ALL account but every time we get disappointed. The hotel has shared ownership and we don’t get the stay ponts 😆. Another issue is the flexibility at check-in and out and the free upgrades. Late check out & early check ins are common requests, but hotel is very inflexible with this. Thanks to Redha at front desk for trying to help. Anyways, thanks for Rixos team, keep the high quality service all year long.
2022년 5월에 2박 숙박함
답변 제공: Hotelmanagement 님, 2022년 5월 5일
Dear Kareem, Thank you very much for choosing our resort and thank you for taking a moment to share your experiences with us! Your satisfaction and comfort are our first priority. We are delighted to see that you have liked our resort and our services especially because of our team members. Your detailed feedback is much appreciated. We would be delighted to have you back in our house to provide you with the most refined hospitality experiences again at the Rixos Bab Al Bahr! Best regards,

10/10 - 훌륭해요

Sari

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
fantastic resort
friendly stuff, nice place for family, you should try it
2022년 5월에 2박 숙박함
답변 제공: Hotelmanagement 님, 2022년 5월 5일
Dear Guest, Thank you for sharing your kind comments regarding your stay with us at Rixos Bab Al Bahr! We have received your feedback with pleasure and we are glad to read about that you had a brilliant stay while you were here. We are looking forward to welcome you back soon to provide you the finest Turkish hospitality and wonderful surrounding of the Rixos Bab Al Bahr! Kind regards,