We had a double lake view room with a fantastic view. The room is spacious and spotless clean. We even had a radiator in our room which was a pleasant surprise. The breakfast is delicious. They provide two vegetarian options but also the other options can be prepared without meat. At check-in we received a welcome drink and were greeted super friendly. Also English was not a problem but knowing some Chinese is always helpful;)
I liked how it was very tranquil. The evening concierge was very knowledgeable and helpful when I told her I wanted to see the sunrise. She arranged everything with an external contractor. If youโre also arriving late, they have restaurants that can come and transport guests to and back to hotel - especially when the roads are dark and winding at night.
The room was spacious, but lacking in attention to details. Eg sink is located outside bathroom, but there was no where to hang a towel, no electricity plug in bathroom for hair dryer, no full size mirror anywhere in room. I had to run back and forth the room to bathroom just to dry my hands after washing them, blow dry my hair in the room where I can find a plug but without a mirror etc. Staff in the reception tried to serve but seem to be a bit lost and inexperienced.
I would not recommend this hotel to my friends