테라스/파티오

더 로얄 블루 여행 후기

5 out of 5
더 로얄 블루
Panormos, Mylopotamos, Crete Island

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 133개 이용 후기 중 83개" "
평점 8 - 좋아요. 133개 이용 후기 중 36개" "
평점 6 - 괜찮아요. 133개 이용 후기 중 7개" "
평점 4 - 별로예요. 133개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 133개 이용 후기 중 3개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

9.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Jenyfer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was the resort we needed to kick-start our honeymoon the right way. They have it all, golf-buggy door service, multiple pools, day beds and sun beds, cocktails by the pool, multiple restaurants and bars, buffet breakfast. The bed was a little firm but our experience here was still very amazing. The staff are so helpful and so kind, we would gladly come back!
2023년 9월에 5박 숙박함
답변 제공: The Royal Blue 님, 2023년 10월 17일
Dear Jenyfer,Your comments are very important to us and we are delighted that in general you had a good stay, appreciated several aspects of your holiday experience and left with the best impressions and memories.Hoping to be given the opportunity to welcome you back, in this case please do not hesitate to contact us in advance for any wishes you might have.Until then, we wish you all the very best!With kind regardsBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful staff
2023년 10월에 7박 숙박함
답변 제공: The Royal Blue 님, 2023년 10월 16일
Thank you very much, we are happy that all your expectations could be fulfilled and we hope to see you again.With kind regardsBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection

10/10 - 훌륭해요

Tanja

단체 여행, 연인과의 여행
좋아요: 편의 시설/서비스
Wir sind restlos begeistert. Bereits bei Ankunft wurden wir herzlich mit einem Getränk empfangen und dann zu unseren Zimmern gefahren. Dort wartete ein Teller mit landestypischer Süßigkeiten und eine Flasche Wein. Dem Wunsch, das Zimmer zu wechseln (das wirklich einzige Manko war der nicht uneingeschränkte Meerblick des von uns gebuchten Zimmers) wurde prompt und sehr freundlich entsprochen. Überhaupt war das Personal durchgehend überaus freundlich, aufmerksam und bemüht. Die Anlage ist sehr gepflegt, weitläufig und wunderschön. Das Frühstücksbuffet ist umwerfend - da ist wirklich für jeden Geschmack etwas dabei. Zweimal wurde uns während unseres einwöchigen Aufenthalts ein Teller mit Obst gebracht und zum Abschied gab es auch noch ein kleines Präsent. Zudem gab es jeden Tag kostenlos eine Flasche Wasser. Sowohl die diversen Pools als auch die vor Wellengang geschützte Badebucht waren mit ausreichenden und bequemen Liegen und Sonnenschirmen ausgestattet. Kostenlos wurden Badehandtücher zur Verfügung gestellt. Wir können dieses Hotel nur uneingeschränkt weiterempfehlen!!
2023년 9월에 7박 숙박함
답변 제공: The Royal Blue 님, 2023년 10월 7일
Sehr geehrte Tanja,vielen Dank für Ihre ausgezeichnete Bewertung, die ein wunderbares Lob für unser Haus und das gesamte Team ist!Es ist immer wieder schön, wenn Gäste unseren aufmerksamen Service genießen und uns ihre Erfahrungen mitteilen. Unsere tägliche Arbeit wird so auf wunderbare Weise belohnt.Ihre netten Worte werden wir gerne mit unseren Mitarbeitern teilen, da sie stets bestrebt sind, unseren Gästen nur bestmöglichen Service zu bieten. Es würde uns freuen, Sie bald wieder zu sehen und in diesem Fall verabsäumen Sie bitte nicht, uns vorab für etwaige Wünsche zu kontaktieren. Vielen Dank auch für Ihre Weiterempfehlung - ein herrliches Kompliment!Mit freundlichen GrüßenBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection

8/10 - 좋아요

Frank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
gutes Hotel
modernes Hotel, steiniger Strand, kleiner Kleiderschrank, freundliches Personal, tolle Speisen
2023년 9월에 11박 숙박함
답변 제공: The Royal Blue 님, 2023년 10월 5일
Sehr geehrter Frank,vielen Dank für Ihren Besuch und der erhaltenen Bewertung. Wir freuen uns, dass Sie allgemein erholsame Tage bei uns verbracht haben und viele schöne Erinnerungen mit nach Hause nehmen konnten.Wir hoffen, Sie bald wieder willkommen heißen zu dürfen.Mit freundlichen GrüßenBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection

10/10 - 훌륭해요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Simply a perfect property to enjoy wonderful days on Crete. Nice and comfortable rooms, great food, very nice staff.
2023년 9월에 10박 숙박함
답변 제공: The Royal Blue 님, 2023년 10월 5일
Dear Christopher,thank you for your wonderful words describing your recent stay with us. We are happy that we could exceed all your expectations and hope to have you back on a future trip to Crete.With kind regardsBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection

8/10 - 좋아요

Andri Týr

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 7박 숙박함
답변 제공: The Royal Blue 님, 2023년 10월 2일
Dear Andri Tyr,thank you for your feedback and we hope to have the pleasure of welcoming you again.With kind regardsBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection

10/10 - 훌륭해요

Stine Halby

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 5박 숙박함
답변 제공: The Royal Blue 님, 2023년 9월 6일
Dear Stine Halby,thank you for your excellent rating! We are happy that we exceeded all your expectations and hope to welcome you back on your next travel to Crete.Until then, we wish you all the very best!With kind regardsBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection

10/10 - 훌륭해요

Ahunawar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Truly luxurious. Tons to do. Good restaurants. Amazing staff
2023년 8월에 6박 숙박함
답변 제공: The Royal Blue 님, 2023년 8월 22일
Dear Ahunawar,we are absolutely thrilled to read that you had such a wonderful experience while staying with us.Your feedback will be shared with great pleasure and we hope to see you again on your next trip to Crete.Until then, we wish you all the very best.With kind regardsBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection

10/10 - 훌륭해요

george

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Been there before and went back. Very nice. Would go back again Excellent place to stay. Staff and grounds of resort excellent
2023년 8월에 7박 숙박함
답변 제공: The Royal Blue 님, 2023년 8월 21일
Dear George,we would like to thank you for your feedback and for kindly acknowledging our staff members. Providing a good hospitality experience to all of our guests always remains our top priority.Hoping to be given the opportunity to welcome you back next season, in this case please do not hesitate to contact us in advance for any wishes you might have.Until then, we wish you all the very best.With kind regardsBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection

8/10 - 좋아요

Joergen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 7월에 6박 숙박함
답변 제공: The Royal Blue 님, 2023년 8월 8일
Dear Joergen,thank you for your stay and the feedback received.We hope to welcome you back on your next trip to Crete.With kind regardsBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection

8/10 - 좋아요

Kambiz

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wir hatten schöne Ferien. Alles war gut. Danke
2023년 7월에 5박 숙박함
답변 제공: The Royal Blue 님, 2023년 7월 31일
Recht herzlichen Dank, wir freuen uns, dass wir Ihren Erwartungen gerecht werden konnten.Es würde uns freuen, Sie bald wieder zu sehen und in diesem Fall verabsäumen Sie bitte nicht, uns vorab für etwaige Wünsche zu kontaktieren.Bis dahin begleiten Sie unsere besten Wünsche.Mit freundlichen GrüßenBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection

6/10 - 괜찮아요

실제 이용하신 고객

Okay, but small details missing
Okay but not up to the standard we expect based on price and star rating.
2023년 7월에 3박 숙박함
답변 제공: The Royal Blue 님, 2023년 7월 29일
Dear Guest,thank you for your visit at The Royal Blue, from which however we are sorry to read that we did not meet your expectations in every aspect and would like to apologize for any inconvenience.Feedback is very important to us to focus on areas where we are exceeding our guests’ expectations and use it to improve ourselves where we might have fallen short.Hoping to be given the opportunity to welcome you back, we are sure that all your expectations will be exceeded then.Until then, we wish you all the very best!Barbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection

10/10 - 훌륭해요

Kiran

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful resort. Great staff! Lovely view and the private cove is great!
2023년 6월에 3박 숙박함
답변 제공: The Royal Blue 님, 2023년 7월 15일
Dear Kiran,lovely to read that we contributed to a memorable and unforgettable stay.Your kind words will be shared with great pleasure with all our team members.Looking forward to welcome you back for another delightful experience.With kind regardsBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic resort in Crete
Fantastic stay! Beautiful resort with amazing amenities. Really enjoyed our stay. Would highly recommend to anyone travelling as couple or family.
2023년 7월에 4박 숙박함
답변 제공: The Royal Blue 님, 2023년 7월 15일
Dear Robert,thank you for your fantastic review. We are absolutely thrilled to read that you had a delightful experience with us and left with the best impressions and memories.We hope to have you back soon!With kind regardsBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection

10/10 - 훌륭해요

Jessica

2023년 7월에 7박 숙박함
답변 제공: The Royal Blue 님, 2023년 7월 31일
Dear Jessica,Thank you for your stay and the good rating.Hope to see you again soon!In this case please do not hesitate to contact us in advance for any wishes you might have.Until then, we wish you all the very best!With kind regardsBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection

10/10 - 훌륭해요

Steffen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 6박 숙박함
답변 제공: The Royal Blue 님, 2023년 6월 30일
Dear Steffen,thank you for your stay and the wonderful rating received.We hope to see you again soon.Until then, we wish you all the very best!With kind regardsBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection

10/10 - 훌륭해요

Jan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 6박 숙박함
답변 제공: The Royal Blue 님, 2023년 6월 26일
Dear Jan,It is great for us to hear that you've had a comfortable stay at our hotel and got to enjoy every single aspect of your holiday.Hoping to be given the opportunity to welcome you back, in this case please do not hesitate to contact us in advance for any wishes you might have.Until then, we wish you all the very best!With kind regardsBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection

10/10 - 훌륭해요

PEGGY

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
L'hôtel est merveilleux, l'accueil, le personnel, les attentions portés au client. Tout était parfait. Je recommande le spa très agréable. Le petit déjeuner est délicieux.
2023년 5월에 7박 숙박함
답변 제공: The Royal Blue 님, 2023년 5월 29일
Dear Peggy,thank you so much for your stay and the wonderful feedback received.We are happy that we could contribute to a memorable stay and will share your kind words with all our staff.Hoping to be given the opportunity to welcome you back, in this case please do not hesitate to contact us in advance for any wishes you might have.Until then, we wish you all the very best!With kind regardsBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection

10/10 - 훌륭해요

Helene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 7박 숙박함
답변 제공: The Royal Blue 님, 2023년 5월 15일
Dear Helen,we would like to thank you for choosing The Royal Blue for your recent visit to Crete. We are delighted that you enjoyed your stay with us so much and that we exceeded all your expectations.Hoping to be given the opportunity to welcome you back, in this case please do not hesitate to contact us in advance for any wishes you might have.Until then, we wish you all the very best!With kind regardsBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection

10/10 - 훌륭해요

Carl-Gustaf

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 7박 숙박함
답변 제공: The Royal Blue 님, 2023년 5월 5일
Dear Carl-Gustaf,Thank you for your excellent rating, it is great for us to hear that you've had an enjoyable stay at our hotel and left with the best impressions and memories.Hoping to be given the opportunity to welcome you back, in this case please do not hesitate to contact us in advance for any wishes you might have. Until then, we wish you all the very best!Thank you once again and with kind regardsBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection

10/10 - 훌륭해요

Aleksandar S

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The entire property and staff exuded and promoted a sense of relaxation which was really something we were looking for. The beach and pool areas were very accomodating in regards to food/drink ordering. Proper maintenance was obvious on the grounds as we ways saw staff out keeping things well manicured and taken care of. We were pleasantly surprised to be upgraded to a suite with a private pool for our last two nights which was quite beautiful. We would definitely recommend the Royal Blue to anyone considering a vacation in Crete.
2022년 9월에 10박 숙박함
답변 제공: The Royal Blue 님, 2022년 10월 8일
Dear Aleksandar,Thank you for staying at The Royal Blue and for sparing some time to leave a review.It was an absolute pleasure for us to have you and we are very pleased to read that our staff made you feel welcomed and appreciated during the time spent with us. We are devoted to providing all of our guests with an enjoyable customer service experience and ensuring that they have all of their needs met.Thank you also for your recommendation, which is a big reward!We look forward to welcoming you back on your future visits.Until then, we wish you all the very best!With kind regardsBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect holiday stay
Fantastic staff! They had such a good sports program, Irini did a really good job. Service in all Restaurants was really really good. Super friendly and always helpful. Thanks to Liliana and her colleagues who always made sure I feel well. Fantastic spa and treatments. Well equipped gym. All in all an amazing hotel. Modern and well maintained.
Main pool
Breakfast view
Dinner restaurant
Hotel
2022년 8월에 10박 숙박함
답변 제공: The Royal Blue 님, 2022년 8월 30일
Dear Guest,thank you for your wonderful feedback, from which we are very happy to read that you enjoyed your stay with us so much and that you left with the best impressions and memories.Hoping to be given the opportunity to welcome you back, in this case please do not hesitate to contact us in advance for any wishes you might have. Until then, we wish you all the very best!With kind regardsBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection

10/10 - 훌륭해요

Veronika

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We celebrated our 12th Anniversary at the royal blue and I couldn’t have wished for a better place to be at. The people made us feel so welcomed and we got pampered every single day. The villa with private pool was breath taking. Clean and very cute. The view was breathtaking with beautiful sunsets - perfect endings of the day! The food at the restaurants fresh & delicious. But the staff topped it all with their friendliness. Anastasia from guest relations, Maria from reservation, and Jannis & Babis from the bar need a special mention as they made our stay even more special with their helpfulness & friendliness.
2022년 8월에 2박 숙박함
답변 제공: The Royal Blue 님, 2022년 10월 10일
Dear Veronika,Thank you for staying at The Royal Blue and for sparing some time to leave a review.It was an absolute pleasure for us to have you and we are very pleased to read that our staff made you feel welcomed and appreciated during the time spent with us. We are devoted to providing all of our guests with an enjoyable customer service experience and ensuring that they have all of their needs met.Your comments with regards to Anastasia, Maria, Jannis and Babis service will not go unnoticed.We look forward to welcoming you back on your future visits.Until then, we wish you all the very best!Thank you once again and with kind regardsBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection

4/10 - 별로예요

oezden

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Das Personal war zwar sehr freundlich, jedoch konnten sie an vielen Stellen einfach nicht weiterhelfen. Am ersten Tag haben wir am Pool Getränke bestellt und haben das doppelte bezahlt im Vergleich zum 2. Tag. Da hat nämlich ein anderer Service-Mitarbeiter gearbeitet. Bei der Begrüßung wollte man, dass wir die Reisekosten gleich zahlen, obwohl wir die Reise bereits vor Wochen bezahlt haben und auch eine Bestätigung erhalten haben…und so ging es weiter bis am letzten Tag auch noch der Koffer vom Personal auf den Boden gefallen ist und wir noch diskutieren mussten, dass das Hotel die Reparatur-Kosten nicht übernehmen kann, da das Hotel dafür nicht versichert ist und das die Reparatur vom Personal zu zahlen ist….das finde ich schon sehr unverschämt!
2022년 7월에 5박 숙박함
답변 제공: The Royal Blue 님, 2022년 7월 23일
Sehr geehrter oezden, vielen Dank für Ihren Besuch und dem erhaltenen Feedback. Wir bedauern aufrichtig, dass wir nicht all Ihren Erwartungen gerecht werden konnten und entschuldigen uns höflichst für etwaige Unannehmlichkeiten. Ihre Kommentare werden selbstverständlich sehr ernst genommen und mit den zuständigen Personen besprochen, da wir stets darauf bedacht sind, unseren Service und unsere Leistung zu verbessern. Bitte seien Sie versichert, dass die beschriebenen Ereignisse nicht unserem Standard entsprechen. Es wäre uns eine Freude, Sie erneut in unserem Hause willkommen heißen zu dürfen und Sie von unserem Service sowie unserem Produkt überzeugen zu können. Bis dahin begleiten Sie unsere besten Wünsche. Mit freundlichen Grüßen Barbara Dunner Administration Office on behalf of the Management of Troulis Royal Collection

10/10 - 훌륭해요

Warren

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall, this was an absolutely lovely experience in Greece. The staff were superb!!! We love Anastasia, guest relations manager!!! All the staff were Especially attentive to our 2 yr old son. The resort was clean, food was great and the atmosphere relaxing. We’d go back.
2022년 6월에 7박 숙박함
답변 제공: The Royal Blue 님, 2022년 7월 15일
Dear Warren, we would like to thank you for choosing The Royal Senses for your recent visit to Crete and for taking some of your precious time for this feedback. We are delighted that you enjoyed your stay with us so much, that we exceeded all your expectations and that you left with the best impressions and memories. Your kind words will be shared with great pleasure with all our team members, as they always go above and beyond to deliver truly special and memorable moments. Hoping to be given the opportunity to welcome you back, in this case please do not hesitate to contact us in advance for any wishes you might have. With kind regards Barbara Dunner Administration Office on behalf of the Management of Troulis Royal Collection

8/10 - 좋아요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ik had het hotel graag 5 sterren gegeven en na de eerste paar dagen gaf ik het hotel ook 5 sterren, maar ik houd het bij 4. Dit vanwege de ontzettend slechte wifi verbinding op de kamer. Anno 2022 dient de wifi op een hotelkamer gewoon goed te zijn en ik heb al jaren niet meer zo'n slechte wifi gehad. Dit was bijzonder problematisch omdat er bij het hotel een slechte verbinding was van het mobiele netwerk (vaak max 2g). Dit heeft dan ook vaak tot ergernis geleid. Daarnaast is mij, ook na het verblijf, volstrekt onduidelijk wat het 'shared pool concept' nu precies inhoudt. We boekten een shared pool kamer, maar onze kamer lag niet aan een gedeeld zwembad. Dit hebben we bij aankomst aangegeven en we hebben een kamer gekregen die wel aan een zwembad lag. Deze klacht werd aldus heel netjes opgepakt. De gedeelde zwembaden zijn echter, zo lijkt het, voor iedereen toegankelijk en de kamer die we eerst kregen toegewezen, hoorde ook bij één van de gedeelde zwembaden. In principe is dit geen probleem, maar wij boekten deze kamer vanuit het 'swim-up' principe dat we op Kos in het verleden hebben ervaren en ons erg goed beviel (vanuit de hotelkamer zo het zwembad in). Ik ben dan ook van mening dat dit concept beter moet worden uitgelegd bij het aanbieden van deze kamers. Voor het overige beviel het hotel uitstekend. Veel zwembaden (jammer genoeg zout water), veel ligbedjes (waarvan het gros op het privé strand) en het ontbijt was echt zéér uitgebreid en gevarieerd. Wel raad ik een huurau
2022년 7월에 10박 숙박함
답변 제공: The Royal Blue 님, 2022년 7월 14일
Dear Mark, thank you for taking the time to review your recent stay with us at The Royal Blue. Your comments are very important to us and we are delighted that you had a good stay and that you found the breakfast extensive and varied. On the other hand, we are very sorry that we could not exceed all your expectations and would like to apologize for any inconvenience caused. We appreciate your feedback as it is always helpful in our effort to constantly evaluate the level of our services and facilities. So, thank you for sharing this with us. Hoping to be given the opportunity to welcome you back, we are sure that all your expectations will be exceeded then. In this case, please do not hesitate to contact us in advance for any wishes you might have. With kind regards Barbara Dunner Administration Office on behalf of the Management of Troulis Royal Collection

10/10 - 훌륭해요

Albina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent !
2022년 6월에 1박 숙박함
답변 제공: The Royal Blue 님, 2022년 6월 28일
Dear Albina, thank you for your stay and the wonderful feedback. We are happy to read that we exceeded all your expectations and do hope to have you back in the not too-distant future. With kind regards Barbara Dunner Administration Office on behalf of the Management of Troulis Royal Collection

10/10 - 훌륭해요

Dominique

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Séjour de reve
Très bon séjour le personnel est fantastique je recommande fortement
2022년 6월에 10박 숙박함
답변 제공: The Royal Blue 님, 2022년 6월 24일
Dear Dominique, thank you for your stay and the wonderful feedback received. We are happy that we could exceed all your expectations and would be very happy to have the pleasure of welcoming you back in the future. Until then, we wish you all the very best. Thank you once again and with kind regards Barbara Dunner Administration Office on behalf of the Management of Troulis Royal Collection

10/10 - 훌륭해요

andriana

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 4박 숙박함
답변 제공: The Royal Blue 님, 2022년 6월 23일
Dear andriana, thank you very much for your stay and the feedback received. We are happy that you enjoyed your stay with us and do hope to have you back in the future. Until then, we wish you all the very best. With kind regards Barbara Dunner Administration Office on behalf of the Management of Troulis Royal Collection

10/10 - 훌륭해요

Alison

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a wonderful spot to enjoy some Greek beach time. The breakfast food was very good, but the spot where you reserved for dinner was even better. We enjoyed a chap playing a variety of string instruments. What a treat. Lots of pools, and the resort was very beautiful looking out over the sea.
2022년 6월에 2박 숙박함
답변 제공: The Royal Blue 님, 2022년 6월 20일
Dear Alison, thank you for your wonderful feedback, from which we are very happy to read that you enjoyed your stay with us and that we could exceed all your expectations. Hoping to be given the opportunity to welcome you back, in this case please do not hesitate to contact us in advance for any wishes you might have. Thank you once again and with kind regards Barbara Dunner Administration Office on behalf of the Management of Troulis Royal Collection

10/10 - 훌륭해요

Helen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pure relaxation
2022년 6월에 5박 숙박함
답변 제공: The Royal Blue 님, 2022년 6월 16일
Dear Helen, thank you very much! We appreciate your feedback and are more than happy to read that you enjoyed your stay with us. Hoping to have you back in the future, we remain in the meantime With kind regards Barbara Dunner Administration Office

10/10 - 훌륭해요

Rhonda Gyamena

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 5월에 5박 숙박함
답변 제공: The Royal Blue 님, 2022년 10월 10일
Dear Rhonda Gyamena,thank you for your feedback and please accept our apologies for not responding earlier.We hope to have you back in the future.With kind regardsBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
3x Royal Blue und wir kommen wieder!
Wunderschöne, gepflegte Anlage im Norden der Insel. Große, mittlere und private Pools zur Wahl und im vergangenen Jahr wurde auch eine ruhige Badebucht mit Sandstrand und neuen Liegen ausgebaut. Restaurants ausgezeichnet und auf die Covid-Maßnahmen wurde höchsten Wert gelegt. Die Zimmer sind modern, technisch am letzten Stand und immer sauber. Sehr freundliches Personal!!! Wir freuen uns auf den nächsten Aufenthalt...
2021년 9월에 5박 숙박함
답변 제공: The Royal Blue 님, 2021년 12월 6일
Sehr geehrter Richard, recht herzlichen Dank für Ihre so tolle Beschreibung und der höchsten Punkteanzahl. Schön zu lesen, dass Sie sich bei uns erneut wohlgefühlt haben und bereits an einen neuen Urlaub im Royal Blue denken. Bitte verabsäumen Sie nicht, uns in diesem Fall vorab für etwaige Wünsche zu kontaktieren. Alles Gute für die bevorstehende Weihnachtszeit und mit freundlichen Grüßen The Royal Blue Hotel Management

10/10 - 훌륭해요

Masum

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
I can’t begin to express how amazing our experience staying at royal blue hotel. The staff were so welcoming, polite, helpful and so accommodating. We had forgotten to take our adapters to charge our phones, the reception immediately offered us adapters without hesitation. The resort was very clean inside and out. I could go on and on but this getting to long already. I have recommended this resort to all my friend and family and hope to go back again soon!
2021년 10월에 3박 숙박함
답변 제공: The Royal Blue 님, 2021년 10월 26일
Dear Masum, what a wonderful feedback after your recent stay at The Royal Blue. We are absolutely thrilled to hear that you enjoyed your holiday so much and that you left with the best impressions and memories. We are even more happy to read that you will recommend our hotel to your friends and family. This is a big praise and will be shared with great pleasure with all our team members. Hoping to have you back soon, we thank you once again and wish you all the very best for the forthcoming winter period. With our kindest regards The Royal Blue Hotel Management

10/10 - 훌륭해요

E.J

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 8박 숙박함
답변 제공: The Royal Blue 님, 2021년 9월 18일
Dear E. J, thank you for your good rating for The Royal Blue. We appreciate your feedback and are happy that you enjoyed your stay with us. We do hope to see you again in the future! Kind regards The Royal Blue Hotel Management

2/10 - 너무 별로예요

Judit

2021년 8월에 7박 숙박함
답변 제공: The Royal Blue 님, 2021년 9월 17일
Dear Judith, thank you for your visit at The Royal Blue. However, we are sorry to read that we could not exceed your expectations and would like to apologize for any inconvenience caused. We do hope to be given a second chance to welcome you back in order to prove our high level services and standards. With kind regards The Royal Blue Hotel Management

6/10 - 괜찮아요

Richard 님, encinitas

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
2021년 8월에 2박 숙박함
답변 제공: The Royal Blue 님, 2021년 8월 28일
Dear Richard, thank you for your visit and the rating. We do hope that your overall experience was up to your satisfaction and we will have the pleasure of welcoming you back. With kind regards The Royal Blue Hotel Management

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Un 10!
2021년 8월에 2박 숙박함
답변 제공: The Royal Blue 님, 2021년 8월 18일
Dear Guest, we thank you very much for your visit at The Royal Blue and your wonderful rating. It's a great pleasure reading that you enjoyed your stay with us. We do hope to have you back soon in the future. Kind regards The Royal Blue Hotel Management

8/10 - 좋아요

Mario

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The perfect spot in Creta
The facilities are spectacular and the staff are amazingly obstinate to keep you pleased! A special thanks to Anastacia for making our stay unforgettable
2021년 7월에 7박 숙박함
답변 제공: The Royal Blue 님, 2021년 8월 16일
Dear Mario, thank you for your kind feedback, from which we are very happy to read that we could contribute to an unforgettable stay. Your kind words about our staff will be handed over with great pleasure, with special mention to Anastasia. We really do hope to have the pleasure of welcoming you back in the future. Kind regards The Royal Blue Hotel Management

8/10 - 좋아요

Leszek

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fajny
2021년 8월에 2박 숙박함
답변 제공: The Royal Blue 님, 2021년 9월 17일
Dear Leszek, thank you for visiting The Royal Blue and your feedback after your recent stay with us. We are happy to read that we could contribute to a memorable holiday experience and hope to see you again in the near future. With many thanks and kind regards The Royal Blue Hotel Management

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel has many hidden pools amongst the property, so whatever you are in the mood for-quiet or views you can find a place. It also has a private “beach”.
Beautiful sunsets!
2021년 7월에 2박 숙박함

6/10 - 괜찮아요

Kyriakos

좋아요: 청결 상태, 객실의 편안함
2021년 7월에 2박 숙박함
답변 제공: The Royal Blue 님, 2021년 7월 31일
Dear Kyriakos, thank you for your visit at The Royal Blue and your rating on Expedia. We do hope that you enjoyed your stay with us and look forward to welcoming you back. The Royal Blue Hotel Management

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Luxe calme et volupté
2021년 7월에 8박 숙박함
답변 제공: The Royal Blue 님, 2021년 7월 29일
Dear valuable guest, thank you for your feedback which is very much appreciated and will be shared with all the team. Kind regards The Royal Blue Hotel Management

10/10 - 훌륭해요

samone

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Had an Absolutely Amazing Time!
Excursion Booth right outside of the Hotel. A nice lady was always there.
Excursion pamphlets from the stand right outside the hotel
2021년 7월에 5박 숙박함
답변 제공: The Royal Blue 님, 2021년 8월 19일
Dear Guest, thank you for your feedback and the photos. We are absolutely thrilled to hear that you enjoyed your stay with us and do hope to have the pleasure of welcoming you back. Until then, we wish you all the very best. The Royal Blue Hotel Management

8/10 - 좋아요

MICHAIL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 3박 숙박함
답변 제공: The Royal Blue 님, 2021년 7월 28일
Dear Michail, thank you for your feedback, we appreciate that you enjoyed your stay with us and do hope to have the pleasure of welcoming you back in the near future. The Royal Blue Hotel Management

8/10 - 좋아요

Kyriakos

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 1박 숙박함
답변 제공: The Royal Blue 님, 2021년 7월 27일
Dear Kyriakos, thank you for your visit and your rating. We are happy that you enjoyed your stay with us. Hope to have you back soon The Royal Blue Hotel Management

8/10 - 좋아요

Rebecca

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great resort with nice facilities
Beautiful resort with great facilities: multiple pools, shared spaces and private beach. Check-in was smooth and everyone was accommodating. Restaurant and bar staff could have been more attentive; some were clearly very new.
2021년 7월에 1박 숙박함
답변 제공: The Royal Blue 님, 2021년 7월 26일
Dear Rebecca, thank you very much for your stay and your feedback, which will be shared with great pleasure with all the staff. We are happy that you enjoyed your stay with us and do hope to have the pleasure of welcoming you back. The Royal Blue Hotel Management Team

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스
-
2021년 7월에 3박 숙박함
답변 제공: The Royal Blue 님, 2021년 7월 24일
Dear Sir / Madam, please be so kind and contact the Guest Relations Department, in order to discuss any issue you might have and take immediate action to improve your holiday experience with us. Thank you and with kind regards The Royal Blue Hotel Management Team

10/10 - 훌륭해요

Sylvia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 7박 숙박함
답변 제공: The Royal Blue 님, 2021년 6월 29일
Dear Sylvia, thank you very much! We are happy that you enjoy your stay with us. Kind regards The Royal Blue Hotel Management Team

10/10 - 훌륭해요

NATHALIE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Service irréprochable
Un enregistrement lent et une piscine privée non nettoyée. J'ai émis un commentaire négatif. Le personnel de l'hôtel ayant à coeur de bien recevoir nous a compensé ces désagréments. La piscine n'avait pas été nettoyée à cause du mauvais temps des jours précédents. Très bel hôtel. Chambre et jardin de la chambre grands, avec vue sur la mer avec une déco sobre et raffinée. Nourriture très bonne Cet hôtel est pimpant avec des peintures récentes. La végétation est agréable et colorée.
2020년 10월에 4박 숙박함
답변 제공: The Royal Blue 님, 2020년 11월 5일
Dear NATHALIE, we thank you for your kind comment here on Expedia, from which we are very happy to read that we could meet your holiday expectations and that we were able to make your stay with us most pleasant and enjoyable, although we failed at the first impression. Hoping to have the pleasure of welcoming you back, we wish you all the best for the forthcoming winter time and remain With kind regards The Royal Blue Hotel Management