책상, 다리미/다리미판, 무료 WiFi, 침대 시트

22 힐 호텔 여행 후기

3 out of 5
22 힐 호텔
Brautarholt 22-24, Reykjavik

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 506개" "
평점 8 - 좋아요. 1000개 이용 후기 중 374개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 89개" "
평점 4 - 별로예요. 1000개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 16개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Jinsun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
시내와 조금 떨어져 있긴 했지만 걸어서 이동 가능했던 거리고 현지투어 픽업도 잘 되어 편히 지냈습니다. 시설 자체는 최고급은 아니지만 전반적으로 깔끔했고 호텔에서 제공하는 커피 맛이 좋았습니다 조식도 무난하구요~
2019년 9월에 2박 숙박함
답변 제공: ÞB 님, 2019년 10월 9일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

Myung Sook

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
따뜻하게 맞아주세요!!!
아이슬란드 첫날 공항에서 우중에 힘들게 도착했었는데.. 딱히 표현하기는 힘들어도 좀 더 친절했으면 우리 마음이 편치 않았을까 하는 아쉬움이 있네요
2019년 6월에 1박 숙박함
답변 제공: ÞB 님, 2019년 8월 25일
thank you for your honest feedback, we really appreciate it!

10/10 - 훌륭해요

jigu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good. Call reception system
People should know before arrive. This hotel system that calling reception. When you arrive back side of house, go upstairs and push the reception call button and then receptionist will open the door and inform your room number. The room key will be keep with room door. The room was very nice. Clean and nice. If i have chance, i will visit here again.
2017년 12월에 2박 숙박함

2/10 - 너무 별로예요

Maryann

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
There was no on-site staff. The code I received was incorrect so we were standing out in the cold at 1:30am until we were able to connect to someone using the outdoor panel. There were only hand towels in the bathroom and there was no way to get regular sized towels. We went on a tour and when we returned I never got a code. We waited for someone to open the door and contacted staff by phone. The breakfast was free and pretty good.
2024년 3월에 2박 숙박함

8/10 - 좋아요

Shiromanie

Good value for your money.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Madison

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked being able to check in ourselves with a code. It made it quick and easy
2024년 4월에 2박 숙박함

4/10 - 별로예요

Annika

별로예요: 직원 및 서비스
2024년 4월에 1박 숙박함

8/10 - 좋아요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Bob

연인과의 여행
좋아요: 청결 상태
Room was okay. Not a lot of information was available for (self)check-in as there was no reception, but sufficient. Bathroom was dated and partly in bad state (flakking door, bathroom table was heavily damaged, shower small). As it looked, the hotel is going through a make over. Perhaps a tip to keep the reception area free of debris and building materials.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Jessalynn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Very affordable and easy to check in despite not having a front desk. Very nice part of town close to city center and great restaurants. We had booked a room with a full bed and it was two small beds pushed together. Still very comfortable, though! The furniture in the room was pretty banged up and was all very mismatched and looked second hand. The view out the window was into a construction pit between buildings. We spent no extra time in the hotel other than to sleep so none of this really bothered us but it was interesting to walk into. Will definitely recommend this for budget travelers.
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Maryann

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
The email with the dates, room number, and code was wrong. There were no bath towels in the room and we couldn’t get them. We found wash cloths im the water closet by the lounge.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Mariana Cano

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel, close to the center
2024년 2월에 1박 숙박함

4/10 - 별로예요

Brenda

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They dont have any people for help! No staff Bathroom are dirties Smell very bad
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Anthony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely the best!!!
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Linda

가족 여행
좋아요: 청결 상태
Self-check in property - no front desk staff. No free parking available, had to walk several blocks over. Room was clean and bed was comfortable. Shower was ridiculously small. Basic amenities (soap and shampoo) Sidewalk not cleared - several inches of snow and ice out front. Good breakfast! Will stay somewhere else next visit to Reykjavik.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Nageshwara

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel for that price and convenient location
2024년 1월에 1박 숙박함
답변 제공: Sherilyn 님, 2024년 2월 13일
Hi NageshwaraWe appreciate your positive feedback! It's great to hear that you found our hotel to be good value for the price and that the location was convenient for you. If there are any areas where we can further improve, please let us know. We look forward to the opportunity of hosting you again in the future.

8/10 - 좋아요

Jimmy

좋아요: 청결 상태
별로예요: 직원 및 서비스
Disappointed
No front desk attendant. Room minimalist. No shelfs in bath room. No one to talk too. It’s a definite a 2 stars. And not more. Been here 2 years ago was definitely different.
2024년 1월에 3박 숙박함
답변 제공: Sherilyn 님, 2024년 2월 13일
Hi Jimmy,Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you enjoyed the convenient location and the peaceful atmosphere of our property.We apologize for the inconvenience regarding the coffee machine in the reception area. We'll address this issue promptly to ensure it's in proper working order for our future guests. We appreciate your understanding. We hope to welcome you back for another visit.

8/10 - 좋아요

Butler

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
The property is in Avery good location a short walk from the seafront & Reykjavik center. It was very quiet. The advertised coffee machine in the reception area was out of order and seemed to have been got a while. There was no other facility for a warm drink.
2024년 1월에 3박 숙박함
답변 제공: Sherilyn 님, 2024년 2월 13일
Hi Butler,Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you enjoyed the convenient location and the peaceful atmosphere of our property.We apologize for the inconvenience regarding the coffee machine in the reception area. We'll address this issue promptly to ensure it's in proper working order for our future guests. We appreciate your understanding.

6/10 - 괜찮아요

INARTE

좋아요: 청결 상태
별로예요: 직원 및 서비스
PÉSSIMO
No geral, a hospedagem foi tranquila. A única parte extremamente estressante foi: o hotel não tem recepcionista, um absurdo. Chegamos sem um telefone hábil (chip de outro país) para ligações e o check in era realizado através de um número de telefone via ligação. Ficamos no frio e na chuva, do lado de fora esperando a sorte de algum hóspede abrir a porta. Nunca vi em nenhum lugar do mundo um hotel sem recepcionista. Precisamos de várias informações mas todas somente eram respondidas através de ligação. Um completo absurdo. Esse aviso deve estar estampado no anúncio do hotel para que não deixe outras pessoas caírem no mesmo erro, ou que cheguem sabendo do risco de ficar do lado de fora no frio (3°C), vendo e chuva.
2024년 1월에 5박 숙박함
답변 제공: Sherilyn 님, 2024년 2월 13일
Hi Pessimo,Thank you for sharing your feedback about your recent stay with us. We're glad to hear that overall your stay was peaceful, but we apologize for the inconvenience you experienced during the check-in process.We understand your frustration with not having a receptionist on-site, and we sincerely apologize for any inconvenience this caused. It's important to note that the apartment you stayed in is managed by a different owner who operates it as a self-service accommodation, which is listed on our platform. As such, the check-in process is typically facilitated remotely, and guests are provided with instructions to access the property prior to their arrival.We apologize if this was not clearly communicated to you beforehand, and we will take your feedback into consideration to ensure that future guests are adequately informed about the check-in procedures. Your satisfaction and comfort are important to us, and we regret any discomfort or inconvenience you experienced as a result of this miscommunication.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
22 Hill stay
Decent location, but extensive construction ongoing across the street. There was confusion because property mgmt changed during our stay, and basic policies such as late check out/luggage storage were suddenly unclear. A clean, basic-needs boutique hotel, breakfast included.
2023년 12월에 1박 숙박함
답변 제공: Sherilyn 님, 2024년 2월 13일
Hi Thank you for taking the time to share your feedback with us. We appreciate your comments and apologize for any confusion or inconvenience you experienced during your stay.We regret any disruption caused by the ongoing construction across the street. Unfortunately, such external factors are beyond our control, but we understand the impact they can have on the overall guest experience. We apologize for any inconvenience this may have caused.Regarding the change in property management during your stay, we apologize for any lack of clarity in communication, especially concerning basic policies such as late check-out and luggage storage. We strive to ensure a smooth transition during changes in management, and your feedback will be instrumental in addressing any shortcomings in our communication processes.We appreciate your acknowledgment of our hotel as a clean and basic-needs boutique property with included breakfast. Your feedback is valuable as we continuously work to enhance our services and guest experience.

10/10 - 훌륭해요

Emma

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Sherilyn 님, 2024년 2월 13일
Hi emma,Thank you for taking the time to provide us with a perfect rating! We're delighted to hear that you had a great experience during your stay. If there's anything specific you'd like to share about what made your stay enjoyable or if you have any suggestions for improvement, please feel free to let us know.

8/10 - 좋아요

Magda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, lovely and helpful reception staff, comfy beds. Only 4 minutes walk to the food shop and pizza place. 10 minutes walk to the town centre.
2023년 12월에 3박 숙박함
답변 제공: Sherilyn 님, 2024년 2월 13일
Hi Magda,Thank you for sharing your positive feedback! We're thrilled to hear that you found our accommodation to be very clean, and that the reception staff were lovely and helpful. It's great to know that the location was convenient for you, with nearby amenities and a short walk to the town center.We appreciate your kind words and look forward to the possibility of hosting you again on your next visit to the area.

10/10 - 훌륭해요

Sebastian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Sherilyn 님, 2024년 2월 13일
Hi Sebastian,Thank you for taking the time to provide us with a perfect rating! We're delighted to hear that you had a great experience during your stay. If there's anything specific you'd like to share about what made your stay enjoyable or if you have any suggestions for improvement, please feel free to let us know.

8/10 - 좋아요

chris

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Sherilyn 님, 2024년 2월 13일
Hi Chris,Thank you for taking the time to provide us with a high rating! We're delighted to hear that you had a great experience during your stay. If there's anything specific you'd like to share about what made your stay enjoyable or if you have any suggestions for improvement, please feel free to let us know.

10/10 - 훌륭해요

Þuríður

2023년 12월에 1박 숙박함
답변 제공: Sherilyn 님, 2024년 2월 13일
Thank you for taking the time to provide us with a perfect rating! We're delighted to hear that you had a great experience during your stay. If there's anything specific you'd like to share about what made your stay enjoyable or if you have any suggestions for improvement, please feel free to let us know.

2/10 - 너무 별로예요

Johann

2023년 12월에 1박 숙박함

8/10 - 좋아요

Junho

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place for the first timer to the iceland. Staff very helpful, provided local information necessary for the trips. Breakfast was hearty and free flow coffee and hot water helped us to warm up for aurora hunting. Though the premise is aged but well maintained and clean.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Amparo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel, very small rooms, nice staff, specially Elba and restaurant girls, Breakfast is included and it is very good. Tours pick you up at the hotel. Right now there is construction going on across the street.
2023년 11월에 7박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Quite dated hotel. Clean but nothing special especially considering the price
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Katharine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel in a quiet location. Lovely breakfast.
2023년 11월에 4박 숙박함

10/10 - 훌륭해요

Julia T

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good value with a warm welcome
About ½ hour walk from the BSÍ bus terminal (we got the bus from the airport) it is fairly well situated for most things, but not in the centre of town. Despite recent construction directly opposite it had a view of the sea and was very quiet at night. Anh was very friendly, welcoming, and knowledgable and helped us with a couple of tour ideas and bookings. The room was basic but clean and the bed was very comfortable. No tea and coffee in the room, but it is available at reception 24 hours a day. Bathroom small but adequate and clean. Continental style breakfast was included and a had a decent variety to choose from. There is also an excellent restaurant in the hotel (but run separately) where we had a fantastic last night meal (with a discount of 10% for those staying in the hotel).
Sunrise view
View of the Atlantic. Quiet despite the building work!
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Pamela Jean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 6박 숙박함

8/10 - 좋아요

ADVANCERS

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Florian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 5박 숙박함

10/10 - 훌륭해요

Nic

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fab location close to city centre and the often used bus pickup point 12 opposite Storm Hotel. Current building works opposite did not affect our stay. Really good buffet breakfast with excellent local bread, cereals, fruit, skyr, ham, cheese, pate, tomatoes, cucumber, peppers etc. Only a small communal area but there is a free tea/coffee machine available. Our room was a good size for 3, so space was not a problem. Excellent desk staff from 8am to 8pm who could not have been more helpful.
2023년 10월에 7박 숙박함

10/10 - 훌륭해요

Marc

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Sarah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel. Easy to walk to the center. Staff helpful. Breakfast good, comfy bed!
2023년 10월에 4박 숙박함

8/10 - 좋아요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 8박 숙박함

10/10 - 훌륭해요

Sina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

6/10 - 괜찮아요

Jane Marie

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
rude woman at check in construction noise and poor parking shower was awful - no track for the doors and they moved around no storage at all in the room once again - THE CONSTRUCTION noise was terrible - and it was all we could see outside our window
2023년 10월에 6박 숙박함

8/10 - 좋아요

Adel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Buen lugar céntrico limpio acogedor. Estacionamiento limitado en la calle. Tv viejo relativamente
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Märtha Cornelia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy accessible
2023년 10월에 1박 숙박함
답변 제공: Elfa 님, 2023년 10월 18일
Thank you Martha!

10/10 - 훌륭해요

Malin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함

8/10 - 좋아요

AMEET

2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Nandagopal

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is a great location with grocery stores, gas stations, restaurants, etc. within walking distance. The staff is super friendly and are more than happy to help with anything and provide travel tips as well. The included breakfast spread is pretty good too. Highly recommended.
2023년 9월에 1박 숙박함
답변 제공: Elfa 님, 2023년 10월 18일
Thank you for your response!

8/10 - 좋아요

Dirk

좋아요: 청결 상태
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Charmaine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a perfect spot for us. Great breakfast, good staff interactions.. only downside(considering ) , I am not blaming the hotel for lack of parking and we’re forever grateful that we always found a place to park.. Reykavik and Iceland are undergoing major growing pains and we were happy to have been blessed with a great time
2023년 10월에 2박 숙박함

8/10 - 좋아요

James

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Tiny shower
It was a nice place. Check in was a bit odd since I didn’t get a email with door code on it. Girl behind the desk wasn’t very helpful to begin with but did finally send us a email with code. Shower was extremely small!
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Zhi

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Good
2023년 9월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place but make sure bags aren't locked up
Overall nice place and location. Free parking is a little misleading because it is still street parking and limited. We did have an issue at check in that was weird and extremely inconvenient. We arrived early and knew our room wouldn't be ready, so we brought in a couple bags (just those with valuables in them) for luggage hold and got our room code. We arrived back around 8:15-8:30, shortly after front desk hours closed and went to our room. Our bags weren't in our room, so we went back to the front desk to see if they were tucked away. Then we called the after hours line to learn they were locked up for the night and nobody was willing to come get them for us. My husband had to sleep in his day clothes, we couldn't charge our phones and it was a significant inconvenience since we had to pack up for our flight the next day and we couldn't get our bags until 8 am. If the front desk had to close, why wouldn't they just bring our bags to our room OR make sure we knew we needed to be back by 8 to claim them? Never heard of a hotel that wouldn't just bring bags to a room, even if there was a small fee.
2023년 9월에 1박 숙박함