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딩하우스 루이즈 5 여행 후기

딩하우스 루이즈 5
Luisenstraße 5, Heidelberg

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 22개 이용 후기 중 14개" "
평점 8 - 좋아요. 22개 이용 후기 중 6개" "
평점 6 - 괜찮아요. 22개 이용 후기 중 1개" "
평점 4 - 별로예요. 22개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 22개 이용 후기 중 0개" "

9.6/10

청결 상태

7.8/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

10/10

친환경

이용 후기

10/10 - 훌륭해요

Youngdae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One of the best place to stay through my experience. Very proper location to trip Heidelberg.
2018년 11월에 2박 숙박함
답변 제공: Luise5 님, 2018년 12월 26일
Thank you for the friendly review. We are happy that you enjoyed your stay with us and look forward to seeing you again. Best regards

10/10 - 훌륭해요

Wilhelmina

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Brilliant in all aspects with meeting all our needs. Location, spot on! Cleanliness, excellent! Value for money, can’t be beaten. Thoughtfulness on the part of the owner, superb. We had a great stay and had no problem.
2023년 12월에 3박 숙박함
답변 제공: Bettina 님, 2023년 12월 8일
Thank you so much for your kind message. We're glad you had a comfortable stay in Boardinghouse Luise5. Always welcome again in our house.

10/10 - 훌륭해요

Paula

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Geweldig pand en prachtig appartement, vlakbij oude centrum. Communicatie gaat via mail en verliep vlekkeloos. Mochten eigen parkeerplaatsen al vol zijn, dan is P14 er gelijk naast. Eigenaar waarschuwde voor hangjongeren, deze waren er ook zeker, maar er weinig last van gehad. Uiteindelijk hoor je in een stad altijd wel wat omgevingsgeluiden.
2023년 8월에 2박 숙박함
답변 제공: Bettina 님, 2023년 8월 18일
Thank you very much, Paula! We are glad that you had a pleasant stay with us. Come again with great pleasure!

10/10 - 훌륭해요

Shawna

가족 여행
좋아요: 청결 상태, 객실의 편안함
Great place! Smooth check-in. Loved the extra touches and information in the unit about the hotel and the area. The place was clean and comfortable and within walking distance of all the sites in the area. Check-out was smooth and our host was very communicative during our stay.
2022년 7월에 2박 숙박함
답변 제공: Luise5 님, 2022년 8월 10일
Thank you Shawna! We're glad you had a great time in our Boardinghouse Luise5. Would be a pleasure for us to welcome you again in the future. All the best!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 3박 숙박함
답변 제공: Bettina 님, 2019년 5월 28일
Herzlichen Dank für Ihre freundliche Bewertung. Wir freuen uns, dass Ihnen der Aufenthalt im Boardinghouse Luise5 gefallen hat. Beste Grüße!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent place, clean and modern. Close to restaurants and markets.
2018년 12월에 4박 숙박함
답변 제공: Luise5 님, 2018년 12월 29일
Thank you for the friendly review. We are very happy if our guests feel well. You are always welcome again.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Difficult communications with property manager. They wanted our credit card information for a deposit and cleaning. Relaying that information was a hassle while traveling. Parking communication was challenging. We could have transacted the paring and cleaning fees prior to the trip.
2018년 12월에 2박 숙박함
답변 제공: Luise5 님, 2018년 12월 26일
Dear guest, thank you for your rating. We take criticism very seriously. We are sorry if you were not satisfied with the process of your stay with us and will try to make improvements. We hope to welcome you back to our house soon and remain with best regards.

8/10 - 좋아요

Federico

좋아요: 청결 상태, 객실의 편안함
Wonderful place, but... be careful :)
The location is perfect in the center and the house is very nice, clean and well equipped. A very nice place to stay, I suggest you to consider this place for your trip. The only thing it was not so much clear was the exyra costs for cleaning and they are really high for 2 day staying. It was also not clear why they try to charge dpuble the price for the pet and I was in need to argue about it. Not so nice that they lock your access with code (no keys here) before the expected leave time which is not the same promoted in this site (not 11am but 10am). I was blocked out of the apartment at 9:30am Luckily, my family was in and so I can access the apartment for getting my things out. Be careful if you are alone.
2018년 11월에 2박 숙박함

8/10 - 좋아요

Annika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 4박 숙박함
답변 제공: Lucrecia Dugandzic 님, 2018년 8월 16일
Dear Annika, thank you very much for being our guest and also your evaluation. We wish you all the best

10/10 - 훌륭해요

Michele 님, Seattle, wa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely loved it! We already rebooked and will be going back on our trip next week to Heidelberg. It was the perfect location to just settle in. The apartment had everything including huge windows and fans to help beat the heat. And the beds were very comfortable. The location is prime, right down the street from the major shopping street and quite a few restaurants.
2018년 7월에 5박 숙박함
답변 제공: Luise5 Boardinghouse 님, 2018년 7월 31일
Thank you very much for your evaluation and for being such a nice guest. We will gladly have you once again as our guests. We are looking forward to it. Best wishes Lucrecia Dugandzic

10/10 - 훌륭해요

Suzanne

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Location amazing!
Location was amazing! Apartment was very clean and nicely decorated. King bed was a little hard.
2018년 7월에 2박 숙박함
답변 제공: Lucrecia Dugandzic 님, 2018년 7월 5일
Dear Suzanne, thank you very much for being our guest. We are very happy to hear that you enjoyed staying at our little Boardinghouse Luise5. We wish you all the best

8/10 - 좋아요

Carol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful location, 5 minute walk to Hauptstraße, close to trams and buses in Bismarkplatz. Property was very quiet. Note there is no lift so if you are staying in apartments on 3rd floor (as we were) you will need to be prepared to carry luggage! Overall we would recommend.
2018년 6월에 2박 숙박함
답변 제공: Lucrecia Dugandzic 님, 2018년 7월 1일
Dear Carol, thank you very much for your evaluation. We would be very happy to have you once again as our guests. We wish you all the best! Lucrecia Dugandzic Luise5 Boardinghouse

8/10 - 좋아요

Ana 님, Texas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, spacious great location.
2018년 6월에 3박 숙박함
답변 제공: Lucrecia Dugandzic 님, 2018년 6월 21일
Dear Ana, thank you very much for your evaluation. We are very glad to see that you liked your stay at our Boardinghouse Luise5. Best of wishes

10/10 - 훌륭해요

Leigh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic space and location!
Great location! Great space for our family of four. We will be back.
2018년 6월에 2박 숙박함
답변 제공: Lucrecia Dugandzic- Management 님, 2018년 6월 12일
Dear Leigh, thank you very much for your evaluation. We are very happy to hear that you enjoyed it. Best wishes Lucrecia Dugandzic

4/10 - 별로예요

Alex

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Not what I expected
I emailed 4 times asking for some help and guidance during my stay but received nothing. The only reply I ever got was my invoice. There’s no internet which it states there is and they slap on a €60 cleaning charge which is outrageous based on a 2 night stay. Although they did point this out before I booked but within the guest book cleaning rates state €35. Definitely wouldn’t stay here again.
답변 제공: Lucrecia Dugandzic- Management 님, 2018년 6월 12일
Dear Alex, we are very sorry for that you did not enjoyed your stay. We wish you all the best.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Lucrecia Dugandzic 님, 2018년 4월 25일
Thank you very much for your evaluation. We hope to have you once again at our Boardinghouse Luise5. Best wishes Your Boardinghouse Luise5 Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent location, comfortable rooms and a practical way of getting in and out (no reception desk - only codes to key in)
2018년 1월에 3박 숙박함

8/10 - 좋아요

Regis 님, C

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Easy stay
Very good location, all facilities are well prepared. Perfect for four people family trip.
2017년 7월에 2박 숙박함
답변 제공: Rezeption 님, 2017년 7월 15일
Thank you very much for your feedback! We are very glad that you and your family enjoyed staying with us. We hope to welcome you soon again in our BOARDINGHOUSE Luise5

10/10 - 훌륭해요

Einat 님, Haifa, IL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great appartment in the center of town
We stayed in Heildeberg for 2 nights. Everything we wanted to see was at walking distance. Being a family with small children we chose this apt. and were very happy with it! It is cozy, clean and really makes you feel at home away from home. Everything was easy and fast - reservation, check in and out - the staff was always available by e-mail/phone to help and answer any questions. We highly recommend Luise5!!!

10/10 - 훌륭해요

Glenn

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice apartment in a great, central location.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Furnished apartment at the center of the city
I had mistakenly thought this boardinghouse was close to the Old Bridge in the historical Old Town of Heidelberg, so was very disappointed to find when we arrived that it was very close to the new bridge that connects Bismarckplatz to Neuenheim. It turned out to be an advantage, though, as there was a huge city fest happening that night and it would be very noisy by the Old Bridge. So we walked 20 minutes and could get away from it all. This location is very convenient if you need to get to the Neuenheimer Feld campus of the university, and is a 6 minute bus or street car ride from the main train station. You are two minutes walk from Bismarckplatz, which is the transportation hub of Heidelberg. There are also grocery store options a few blocks away from this building so you can stock your kitchen and prepare meals there. We were very attracted by the free use of the washer and dryer in the basement being halfway through our 3 week travels through Europe. The building was renovated a couple of years ago and our apartment (Friedrich) was attractively furnished by IKEA. Warning: there is no elevator so be prepared to carry your luggage if you are staying on the fourth floor!

10/10 - 훌륭해요

The Douglas's 님, D

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely spacious apartment
The apartment was really spacious even with 4 of us staying there, we have 2 teenage boys. We had everything we needed, great modern decor and the location was good to. We didn't actually meet any staff as an entry code was sent to our phones but we had an issue with the safe (our fault) so emailed and it was sorted really quickly. Maybe it was a bit expensive but we couldn't fault anything.