Dear Woosup, Great to see that you had an amazing stay with us. We’re looking forward to welcoming you back soon. Best regards, Holiday Inn Express Heidelberg City Centre

Dear 미진, Thank you for sharing your great experiences at our property. We’re pleased to welcoming you back soon. Best regards, Holiday Inn Express Heidelberg City Centre

Dear Hyunmin, Thank you for your review. Our hotel is in the City Centre of Heidelberg. We are only a few minutes away from the main station and the old town. Infront of our hotel is a station for trams and busses. We’re looking forward to welcoming you back soon. Kind regards, Holiday Inn Express Heidelberg City Centre

Dear Kichul, Thank you for sharing your great experiences at our property. We’re pleased to welcoming you back soon. Best regards Holiday Inn Express Heidelberg City Centre

Dear Guest, Kindly accept our apologies for any inconvenience you had to face during your stay at our property. Please be assured that this is not our usual practice and we will use your feedback to improve us. We’d be glad to show you that we can do better if you’d like to give us a second chance. Many best regards Holiday Inn Express Heidelberg City Centre

Dear Guest, Thank you for sharing your experiences with us and for rating us a fantastic 5 out of 5! We are delighted that you liked our location in the city and the nearby services. Our "Continental breakfast buffet" has indeed not the rich selection of a "Full American Breakfast buffet" which our colleagues in the 4* sector mostly provide. But exept of the warm food and some egg specialties, we offer several cold cuts, different rolls, bread and croissants, some yogurts, breakfast cereals, fresh fruit and vegetables, tasty fruit salad and various jams, chocolate spread and peanut butter as well as hard-boiled eggs to start your day. My team and I are pleased to welcome you back soon. Best regards Holiday Inn Express Heidelberg City Centre

Dear Sir/Madam Thank you for your review. I’m awfully sorry to read that your stay was not fully to your satisfaction and you didn’t have a good night’s sleep. We want to meet as many expectations as possible and therefore chose "medium-firm" mattresses for our beds and implemented a pillow menue with a soft and firm pillow selection for our guests. But of course no bed is as comfy as the own one and who is used to a very firm mattress will definetly note the difference. I hope my team and I may welcome you again when you’re in town.

Dear Yeon-oh, thank you for your excellent review. We’re looking forward to welcoming you back soon. Best regards, Sinan Kuhn Guest Service Assistant Holiday Inn Express Heidelberg City Centre

Dear Jeehe, Great to see that you had a good time with us. We’re pleased to welcoming you back soon. Best regards, Holiday Inn Express Heidelberg City Centre

Dear Guest, Thank you for your fantastic review. We’re looking forward to welcoming you back soon. Best regards, Holiday Inn Express Heidelberg City Centre

Dear Sunkyu, thank you for your rating. We very much regret the fact that your stay was not unpleasant. We would be delighted to welcome you again soon to show you that we can do better.Kind regards, Holiday Inn Express Heidelberg City Centre

Dear soyoun, Great to see that you had an amazing stay with us. We’re looking forward to welcoming you back soon. Best regards, Holiday Inn Express Heidelberg City Centre

Dear Guest, thank you for choosing our hotel for your stay in Heidelberg. It is nice for us to read that you liked the location and the cleanliness of our hotel. If you need to cool anything you can contact our front desk staff. They will be happy to help you. Best regards from Heidelberg, Holiday Inn Express.

Dear Guest, thank you for Your Feedback! It is nice to see that you liked the rooms. Due to our brand identitiy we do not have refrigerators in the rooms. If you need to cool something you can store it at our bar. Just ask our front desk staff and they will be happy to help you. Best regards, Holiday Inn Express Heidelberg.