외관

래디슨 블루 리드진 호텔 여행 후기

4.5 out of 5
래디슨 블루 리드진 호텔
Reimersa Street 1, Riga

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 438개 이용 후기 중 227개" "
평점 8 - 좋아요. 438개 이용 후기 중 172개" "
평점 6 - 괜찮아요. 438개 이용 후기 중 31개" "
평점 4 - 별로예요. 438개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 438개 이용 후기 중 1개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
리가에 괜찮은 5성급 호텔
구시가지와 공원에 인접하고 위치가 정말 좋았습니다. 대부분 도보로 이동이 가능합니다.
2018년 5월에 1박 숙박함
답변 제공: Kristīne Urbiņa 님, 2018년 11월 1일
Thank you very much for great words! We are truly happy to know that you have had a comfortable stay due to our location! Sincerely, Kristīne

6/10 - 괜찮아요

SOMI

답변 제공: Kristīne 님, 2018년 11월 1일
Dear esteemed guest, Thank you very much for staying with us and for your feedback! We highly value our guest feedbacks and we use them to improve our services, that is why it is very important to us to understand what exactly went wrong during your stay. Thank you for your feedback, and I hope to have a chance to welcome you back! Sincerely, Kristīne

10/10 - 훌륭해요

HONG-GI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location
This hotel is good location, because it is near old town in Latvia.
2017년 11월에 2박 숙박함
답변 제공: Gita Silmale 님, 2017년 12월 7일
Dear Hong-Gi, Thank you for sharing your feedback! I am happy to see that you have enjoyed your stay with us. I hope you had a nice time with us and in Riga! We will look forward to your next visit! Thank you again, With best regards, Kristīne Urbiņa/Guest Relations representative Radisson Blu Ridzene Hotel

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 편안한 호텔
깔끔하고 편안한 호텔이었습니다. 로비 직원도 친절했고 각종 어매니티도 잘 갖춰져 있어서 만족스러웠습니다.
2017년 6월에 1박 숙박함
답변 제공: Gita Silmale 님, 2017년 8월 8일
Dear guest, Thank you for your stay at Radisson Blu Ridzene hotel and for taking time to write us review about your recent stay with us! We are very pleased to read, that you had a comfortable stay with us and we will be very happy to welcome you back in Riga! Sincerely, Kristīne Urbiņa Guest Relations representative

10/10 - 훌륭해요

Adam

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel a block from the heart of old town parking available underground which was very helpful for me. Walk out the hotel and ur a block from the little Bridge that drops u in old town on the main long shopping road which Leads to everything and all the tourist sites. Great staff as well

8/10 - 좋아요

Jouni

2024년 1월에 1박 숙박함
답변 제공: Front Office supervisor 님, 2024년 3월 1일
Dear Jouni, Thank you for staying at The Radisson Blu Ridzene hotel and for taking the time to leave a review. We are happy to hear that you had a nice stay with us and that you enjoyed our facilities. Thank you once again. We are very much looking forward to welcoming you back again in the near future. Kind regards, Radisson Blu Ridzene Hotel, Front Office Team,

10/10 - 훌륭해요

Bruno

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

8/10 - 좋아요

Anders

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Louise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel, friendly and helpful staff, great breakfast. Very good location.
2023년 11월에 2박 숙박함
답변 제공: Laura 님, 2023년 12월 5일
Dear Louise, Thank you for staying with us and for taking the time to provide us with an excellent score review. We are pleased the hotel provided such a convenient base for your trip to Rīga, and that you enjoyed all of the facilities. We all look forward to welcoming you back to Radisson Blu Ridzene hotel in the very near future.Kind regards,Laura.Front Office Team.

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: Laura 님, 2023년 12월 5일
Dear Guest,Thank you for taking the time to share your experience regarding your recent stay with us here at the Radisson Blu Ridzene Hotel.Our commitment is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our valuable guest pass their opinions and experiences to us as we strive to achieve a score of 10 in every department.Please do accept my sincere apologies for not exceeding your expectations on this occasion and I am sorry for the inconveniences caused.Once again we thank you for choosing us and for taking the time to provide us with valued feedback. We hope to have the chance to welcome you back on your next stay in Riga and show you indeed how different your experience can be. If I can be of any further assistance to you, please do not hesitate to contact me.Kind regards,Laura Grisane.Rooms Division Manager.Radisson Blu Ridzene Hotel.

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스
Customer service great…facility so-so.
Customer service from front desk was very good. Facility is somewhat dated, corporate-like, and impersonal.
2023년 10월에 2박 숙박함
답변 제공: Laura 님, 2023년 11월 1일
Dear Daniel, Thank you for choosing The Radisson Blu Ridzene hotel and for taking the time to provide us with your feedback. We strive to provide the best experience to our guests, and we apologize that your overall stay did not meet all the expectations. Again, our sincerest apologies and we hope to have the opportunity to welcome you back in the near future.Kind regards,Laura.Front Office team.

10/10 - 훌륭해요

Fredi

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
only one night
2023년 7월에 1박 숙박함
답변 제공: Līva 님, 2023년 8월 4일
Dear Fredi, Thank you for staying with us and for taking the time to provide us with an excellent score review. We are pleased the hotel provided such a convenient base for your trip to Riga, and that you enjoyed all of the facilities. We all look forward to welcoming you back to Radisson Blu Ridzene hotel in the very near future!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Līva 님, 2023년 8월 4일
Dear Valued Guest, Thank you for staying with us and for taking the time to provide us with an excellent score review. We are pleased the hotel provided such a convenient base for your trip to Riga, and that you enjoyed all of the facilities. We all look forward to welcoming you back to Radisson Blu Ridzene hotel in the very near future!

8/10 - 좋아요

Jan Henrik

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Līva 님, 2023년 8월 4일
Dear Jan Henrik, Thank you for choosing to stay with us at Radisson Blu Ridzene Hotel and for taking the time to share your review! We are very proud that the overall experience of Radisson hospitality was satisfying and we could meet your expectations during your stay with us. On behalf of our entire team, we would be delighted to have the opportunity to host you at our Radisson Blu Ridzene Hotel when travel brings you back to Riga.

10/10 - 훌륭해요

Claus

2023년 3월에 1박 숙박함
답변 제공: Front Office Team 님, 2023년 3월 29일
Dear Claus, Thank you for taking the time to rate us and share your valuable feedback about your stay. We are delighted that you have enjoyed your stay and felt so well looked after. On behalf of the entire team at Radisson Blu Rīdzene, we sincerely look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Marcin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel and close to the old town
Great location and very close to restaurants, old town. Quite old hotel but well look after. Nice sauna with nice view. Friendly staff. Underground car parking. Only which I didn't like was a breakfast was quite poor. Nothing special and every day the same.
2023년 3월에 3박 숙박함
답변 제공: Front Office Team 님, 2023년 3월 29일
Dear Marcin, Thank you so much for your positive feedback. Our guest satisfaction is really important for us and we are more than happy to read that you did enjoy the location, the staff and the breakfast. We cannot wait to welcome you back! Best regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 3박 숙박함
답변 제공: Front Office Team 님, 2023년 3월 29일
Dear Guest, Thank you for taking the time to rate us and share your valuable feedback about your stay. We are delighted that you have enjoyed your stay and felt so well looked after. On behalf of the entire team at Radisson Blu Rīdzene, we sincerely look forward to welcoming you back in the near future.

8/10 - 좋아요

Marjo

2023년 2월에 4박 숙박함
답변 제공: Front Office Team 님, 2023년 3월 29일
Dear Marjo, Thank you for taking the time to rate us and share your valuable feedback about your stay. We are delighted that you have enjoyed your stay and felt so well looked after. On behalf of the entire team at Radisson Blu Rīdzene, we sincerely look forward to welcoming you back in the near future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 11월에 5박 숙박함
답변 제공: FO team 님, 2022년 11월 28일
Dear Guest, Thank you for staying at The Radisson Blu Rīdzene hotel and for taking the time to leave an excellent review. Thank you once again. We are very much looking forward to welcoming you back again in a near future.Kind regards,Laura.Front office Team.

10/10 - 훌륭해요

Ivan

2022년 11월에 1박 숙박함

10/10 - 훌륭해요

pichai

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good service and location easy to walk around city.
2022년 11월에 1박 숙박함
답변 제공: FO team 님, 2022년 11월 28일
Dear Guest, Thank you for staying at The Radisson Blu Rīdzene hotel and for taking the time to leave an excellent review. We are happy to hear you have appreciated your stay and especially the service received from the team. Thank you once again. We are very much looking forward to welcoming you back again in a near future.Kind regards,Laura.Front office Team.

10/10 - 훌륭해요

Tatjana 님, HYPOLUXO

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best coffee fo breakfast for free for all guests! Amazing coffee!
2022년 9월에 4박 숙박함
답변 제공: FO team 님, 2022년 10월 6일
Thank you Tatjana!We loved having you as a guest and are looking forward to you visiting Riga and staying our hotel again!Kind regards,FO teamRBRH

4/10 - 별로예요

Jukka

출장 여행
별로예요: 직원 및 서비스
Nothing to eat !
Disappointing, restaurants close 22.00 already, and you can't get anything to eat either in the bar, huge difference to what it used to be year back!
2022년 9월에 1박 숙박함
답변 제공: Laura. 님, 2022년 10월 17일
Dear Jukka, Thank you for taking the time and give us your feedback. We strive to provide a memorable experience to our guests, that is why we are sorry to hear that you experience was not as you have expected. At the moment we have only Bar open and we are working on make our Bar menu more optional until we will be able to re-open restaurant.Kind regards, Radisson Blu Rīdzene hotel Front office team.

8/10 - 좋아요

seppo

2022년 8월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 3박 숙박함
답변 제공: Front Office Team 님, 2022년 8월 23일
Dear valued guest, Thank you so much for your positive feedback. Our guest satisfaction is really important for us and we are more than happy to read you did enjoy the location, the staff, and the breakfast. We cannot wait to welcome you back!

10/10 - 훌륭해요

Irina

2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Ieva 님, Vilnius

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Shahla

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean property & professional staff. Loved everything about this hotel. Location was amazing too.
2022년 7월에 2박 숙박함
답변 제공: Front office 님, 2022년 8월 2일
Dear Shalia, Thanks for sharing your feedback regarding your recent experience with us. We are glad you enjoyed the overall stay at Radisson Blu Rīdzene hotel. Looking forward to your next stay, Radisson Blu Rīdzene hotel Front office staff

8/10 - 좋아요

Christina

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 2박 숙박함
답변 제공: Front Office team 님, 2022년 7월 24일
Dear Christina, Thank you for your good rating. We are looking forward to welcoming you back soon! Kind regards, Front Office team

8/10 - 좋아요

Henrik Bank

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very fine hotel. Good standards
2022년 6월에 2박 숙박함
답변 제공: Front Office team 님, 2022년 7월 24일
Dear valued guest, Thank you for taking the time to share your feedback with us. We are delighted to know that you enjoyed your stay with us. We are looking forward to welcoming you back soon! Kind regards, Front Office team

10/10 - 훌륭해요

Jaroslaw

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bardzo dobry hotel przy samym centrum miasta.
Bardzo dobry hotel przy samym centrum miasta. Hotel ma własny podziemny parking. Czajnik w pokoju. Śniadania bardzo dobre. Mały wybór kanałów TV. Chętnie to wrócę przy kolejnych wyjazdach. Polecam.
2020년 3월에 1박 숙박함

10/10 - 훌륭해요

Alex 님, UK

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We visited this hotel in February as a family and we shared a single room. Was extremely comfortable, staff were excellent and a great hub to explore the beautiful city of Riga over a long weekend break.
2020년 2월에 3박 숙박함
답변 제공: Haralds 님, 2020년 2월 26일
Dear Alex! Thanks for staying with us. We appreciate your feedback. Hope to see you again. Best regards, Radisson Blu Ridzene Team

10/10 - 훌륭해요

실제 이용하신 고객

2020년 2월에 3박 숙박함
답변 제공: Haralds 님, 2020년 2월 26일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Jullie Ksenia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Like coming home
My favourite hotel in Rigs, just perfect.
2020년 1월에 1박 숙박함
답변 제공: Guest Experience manager 님, 2020년 1월 30일
Dear Jullie Ksenia, Wow! thank you so much for fantastic score and kind words! This really means a lot to me and our team. It have been a great pleasure to be your host during your visit in Riga and we hope for many more to come! Have a wonderful rest of the week and we will look forward to your next stay with us! Sincerely, Kristīne Urbiņa/Guest Experience manager

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Rommet bar preg av store slitasjer og diverse skader på inventaret på hotellrommet. I minibaren var flere av drikkevarene gått ut på dato, en liten flaske vann kostet feks 4,5 Euro. Det kostet 20 Euro ekstra per dag per person for frokost (Du kan forøvrig spise godt for 20 Euro i Riga), frokosten serveres i en pyramideformet resturant som er tilknyttet hotellet. Den tilknyttede resturanten har et ekslusivt preg. Wifi tilkoblingen var helt ubrukelig, til og med bartenderen røsket seg i håret og skrudde over til 4G. Det hang en plakat med 5 stjerner og en preferanse til "hotelstars.eu" utenfor hotellet.. glem det, er ikke i nærheten av 5 stjerner, nærmere 2 stjerner om det tas utgangspunkt i en normal europeisk standard. Dette på tross av resepsjonistens beskjed ved innsjekking: at rommet som i utgangspunket var "standard" automatisk hadde blitt oppgradert et nivå. Det som trekker overnattingsstedet opp er resepsjonistenes profesjonalitet, og hotellets sentrale plassering. Det skal være et treningsrom tilknyttet hotellet, dette fikk vi ikke sjekket ut og kan derfor ikke ta med i helhetsvurderingen av overnattingsstedet.
2019년 12월에 4박 숙박함
답변 제공: Kristine 님, 2020년 1월 9일
Dear guest, Thank you first of all for staying with us on your last trip to Riga and for taking the time to share your feedback on Expedia. This greatly assists us to see the areas that we are doing well or where we have to improve. Please kindly accept my apologies regarding the inconveniences experienced during your stay. Kindly be informed that we do have a long term plan where we will be touching and improving our product. I do sincerely hope that you will give us another chance in the future, giving me the chance to personally welcome you back at the Radisson Blu Ridzene Hotel. Respectfully, Kristīne Urbiņa Guest Experience manager

10/10 - 훌륭해요

stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
lovely hotel in the city center. Walking distance to everything. Recommend
2020년 1월에 1박 숙박함
답변 제공: Kristīne Urbiņa 님, 2020년 1월 9일
Dear Stephen, Thank you so much for sharing your experience with other travelers regarding your recent stay at Radisson Blu Ridzene Hotel! It is great to see that we have met with your expectations and we trust you have fond memories of your time in Riga. We will be delighted if you ever decide visit us again, for your next trip to Latvia! With best wishes, Kristīne Urbiņa Guest Experience manager

10/10 - 훌륭해요

Nick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 2박 숙박함
답변 제공: Kristīne Urbiņa 님, 2019년 12월 23일
Dear Nick! We are super happy to see your fantastic review! thank you so much for sharing this! we do hope you have a lot of great memories to take away from this trip! Have a joyful Christmas time and all the best in New Year! Sincerely, Kristīne Urbiņa Guest Experience manager

6/10 - 괜찮아요

DIMITRIOS

Not for 5 stars.. breakfast used to be better No taxi TKT offer hotel airport
2019년 12월에 3박 숙박함
답변 제공: Guest Experience manager 님, 2019년 12월 27일
Dear Dimitrios, Thank you so much for sharing your feedback. I am really interested to find out more about your feedback, so I would appreciate if you could contact hotel directly. I am really sorry to see your disappointment in some of the services provided. It is hard to understand your comments about taxi as we do offer our guests taxi pick up to and from airport with fixed price, as well there is option to book private transfer to go to/from the airport. Hope that otherwise you had a nice time in Riga and we hope to have another chance to welcome you back! All the best in New Year! Sincerely, Kristine Urbiņa/Guest Experience manager

10/10 - 훌륭해요

Vesa arvi august

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함
답변 제공: Kristīne Urbiņa 님, 2019년 12월 23일
Dear Vesa Arvi August, We highly appreciate you taking the time to share your feedback with highest rating! This always make us feel happy, that we have created nice stay for our guest. We do hope to have an other chance to welcome you back again, whenever you decide visit Riga again! Thank you and have a wonderful Christmas! :) Best Wishes, Kristīne Urbiņa Guest Experience manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 4박 숙박함
답변 제공: Kristīne 님, 2019년 12월 5일
Dear Guest! Thanks for your great feedback with highest score! We hope your visit with us was full with memorable moments to share with others! :) Thank you and have a great day! Best wishes, Kristīne/Guest Experience manager

8/10 - 좋아요

Kas 님, Chicago

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Lots of cigaret and cigar smoke in the loby and the bar area , all thow it is considered smoke free hotel
2019년 11월에 5박 숙박함
답변 제공: Kristīne 님, 2019년 11월 27일
Dear Kas, Thank you for staying with us and for sharing your thoughts about recent experience. Indeed it is not allowed to smoke in the rooms, but we do have cigar room in the ground floor. Please accept our apologies for inconveniences caused. I do hope that this did not spoiled your overall experience and we hope to welcome you back again! Sincerely, Kristīne Guest Experience manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 11월에 1박 숙박함
답변 제공: Kristīne 님, 2019년 11월 22일
Dear Guest, We are super happy to see your kind feedback! Thank you very much for sharing this with us and other travelers. We do hope you have a lot of good memories from your trip to Riga and we will be delighted to welcome you back again! Best wishes, Kristīne Guest experience manager

10/10 - 훌륭해요

Jette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 5박 숙박함
답변 제공: Guest Experience manager 님, 2019년 10월 22일
Dear Jette, Thank you so much for choosing us for your stay in Riga and for rating us. We are grateful to see the highest score! We really hope that you had a fantastic time in Riga and a lot of fond memories to take with you! It will be our pleasure to welcome you back again! Sincerely, Kristīne Urbiņa/Guest Experience manager

8/10 - 좋아요

Kjell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 1박 숙박함
답변 제공: Guest Experience manager 님, 2019년 10월 14일
Dear Kjell, Thank you so much for taking the time to rate us! We do hope you had relaxing experience with us and we will be delighted to welcome you back for your next trip to Riga! Sincerely, Kristīne Urbiņa/Guest Experience manager

10/10 - 훌륭해요

Julia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 6박 숙박함
답변 제공: Guest Experience manager 님, 2019년 10월 14일
Dear Julia, Thank you so much for rating us! Hope you had a great time with us and in Riga! We will look forward to welcome you back whenever you decide visit our city again! :) Have a nice evening! Sincerely, Kristīne Urbiņa/Guest Experience manager

8/10 - 좋아요

실제 이용하신 고객

출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스
Locatie en locatie en nog eens locatie , vond eigenlijk de locatie echt wel topperdepop
2019년 9월에 2박 숙박함
답변 제공: Kristīne Urbiņa 님, 2019년 10월 3일
Dear Guest, Thank you so much for sharing your feedback. Indeed our location is very convenient for business and for leisure travelers. I hope you had a great time with us and in Riga. It will be our pleasure to welcome you back if you ever decide to visit our city again! Have a nice evening! Kind wishes, Kristīne Urbiņa Guest Experience manager

8/10 - 좋아요

Darach

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 2박 숙박함
답변 제공: Hotel Management 님, 2019년 9월 20일
Dear Darach, Thank you so much for sharing your kind feedback! We hope you had a great time in our beautiful city Rīga! Sunny wishes, Laura Liepiņa Guest Relations Representative

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was very close to the old town which was nice. The hotel was more like a 4 star. It did not have a swimming pool , the buffet breakfast was very ordinary , they did not change my bedsheet or give me the complementary drinking water on the second day of my stay.
2019년 8월에 2박 숙박함
답변 제공: Hotel Management 님, 2019년 8월 29일
Dear Esteemed guest! Thank you for your honest feedback. It is disappointing to hear that our hotel did not meet with your expectations. Please, accept my sincere apologies for the inconveniences you experienced during your stay. But overall I am happy to hear that our hotel location was very convenient to you. :) I hope you have a lot of wonderful memories to share from your visit in Rīga :) Best wishes, Laura Liepiņa Guest Relations Representative

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
SEHR ZENTRAL GELEGEN. FREUNDLICHES UND HILFSBEREITES PERSONAL. ZIMMER , GUTES 3 STERNE NIVEAU. zUR STRASSE GELEGEN SEHR,SEHR LAUT. SELBST BEIM GESCHLOSSENEN fENSTER NICHTS FÜR RUHESUCHENDE.
2019년 8월에 2박 숙박함
답변 제공: Hotel Management 님, 2019년 8월 14일
Dear Esteemed guest, Thank you so much for your kind feedback! We are truly sorry to hear that the noises from street did not help you to sleep. For the next time we can offer you a more a rooms to the quest side. I hope that our team has made your visit in Rīga more comfortable :) Thank you once again! Laura Liepiņa Guest Relations Representative

8/10 - 좋아요

실제 이용하신 고객

2019년 8월에 3박 숙박함
답변 제공: Hotel Management 님, 2019년 8월 14일
Dear Esteemed guest, Thank you for sharing your kind feedback! We truly hope you had a great time in Rīga and that you have a lot of fantastic memories to share with others :) Sunniest wishes, Laura Liepiņa Guest Relations Representative