9 개의 야외 수영장, 일광욕 의자
예약 가능 여부 확인

로열 데카메론 파나마 플러스 - 올 인클루시브 여행 후기

5 out of 5
로열 데카메론 파나마 플러스 - 올 인클루시브
KM115 Carretera Farallon, Rio Hato, Cocle

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 90개 이용 후기 중 34개" "
평점 8 - 좋아요. 90개 이용 후기 중 19개" "
평점 6 - 괜찮아요. 90개 이용 후기 중 15개" "
평점 4 - 별로예요. 90개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 90개 이용 후기 중 8개" "

8.2/10

청결 상태

7.6/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

Ruben

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sin comentarios
2024년 4월에 1박 숙박함
답변 제공: Guest Service Team 님, 2024년 4월 28일
Gracias Rubén por calificarnos

10/10 - 훌륭해요

Seweryn

2024년 2월에 6박 숙박함
답변 제공: Guest Service Team 님, 2024년 4월 20일
Thank you Seweryn for rating us

6/10 - 괜찮아요

Grant 님, Summerland

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Not bad for an all inclusive. Food was average and the beds were satisfactory. If you have a mobility problem this property will be a challenge for you as walking distances between rooms, pools, and dining areas are long. You can get transportation for check in and check out which is nice
2024년 2월에 2박 숙박함
답변 제공: Guest Service Staff 님, 2024년 4월 12일
we keep making improvement, thank you Grant for your feedback

10/10 - 훌륭해요

Joe

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything I wanted. The whole family had a blast.
2024년 4월에 3박 숙박함
답변 제공: Guest Service Team 님, 2024년 4월 9일
Thank Joe for this amazing review, always welcome to you and your family

4/10 - 별로예요

Alexander

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
The property is old and could use some TLC on the outside. The inside of the rooms however are decent.
2024년 3월에 3박 숙박함
답변 제공: Guest Service Staff 님, 2024년 4월 2일
Thank you ALexander for your suggestion

10/10 - 훌륭해요

Luis Alberto Arbizú

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente servicio, variedad de alimentos, perfecto para niños, habitaciones muy buenas
2024년 3월에 2박 숙박함
답변 제공: Equipo de Servicio al Huésped 님, 2024년 3월 30일
Gracias por calificarnos Luis por su excelente calificación

10/10 - 훌륭해요

Eugenio

Lleno mis expectativas. Las pasamos bien
2024년 3월에 2박 숙박함
답변 제공: Equipo de Servicio al Huésped 님, 2024년 3월 22일
Gracias Eugenio por calificarnos con la mejor puntuación

6/10 - 괜찮아요

David John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
We enjoyed the food and restaurant choices. Staff was very friendly and helpful, rooms were clean and made up daily. Pools had very little shade, with limited umbrellas to beat the sun. Natural foliage shade should be considered with the temperatures being so hot. Pools also had maintenance problems throughout our stay, primarily the jets in several pools were out of service which raised the water temperature in the pools to almost air temperature. The adult pool was out of service for our last three days. As a suggestion, live local (Latin) music two or three times a week would have been appreciated, as there was no live entertainment. Also, access to indoor and outdoor games (e.g., shuffleboard) would have been nice.
2024년 2월에 14박 숙박함
답변 제공: Guest Service Staff 님, 2024년 3월 22일
Thank you David for let us know your feedback

10/10 - 훌륭해요

Alessandro robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The food was good and there were a lot of options. The beach was great. The staff were friendly and helpful (they do their best with English). The facility is a tad dated, but was ok. I wish I realized there was an airport 5 minutes away, I flew in and out of Panama City and it’s a very long taxi ride (2.5 hours going back). The entertainment was not great, but they did make an effort with it.
2024년 3월에 4박 숙박함
답변 제공: Guest Service Team 님, 2024년 3월 17일
Thank you for rating us

10/10 - 훌륭해요

Argen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Si personal de apoyo excelente.El servicio muy bueno. No me gustó que nunca encontraba sillas de playa.Note que las que habían no eran suficientes y las personas se adueñaban de ellas como si fueran d su propiedad.La nevera estuvo dañada y los accesorios de utilidad de la habitación estaban incompletos(percheros,toallas,plancha)
2024년 3월에 5박 숙박함
답변 제공: Guest Service Team 님, 2024년 3월 14일
Le agradecemos Argen su calificación, sus observaciones y amables comentarios

8/10 - 좋아요

Steven B.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good beach and friendly people.
2024년 2월에 7박 숙박함
답변 제공: Guest Service Team 님, 2024년 3월 14일
Thank you Steven B., we are glad to know that you enjoyed the beach and the friendly staff

10/10 - 훌륭해요

Kelby 님, Newton

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were a group of 3 couples, and we stayed in the Plus area. We were able to go to Lobby 3 for a quick check in, and were served a cold welcome drink right away. Our room was on the 2nd floor (no elevator for those that have limitations). Our room was lovely. It had two beds, and a smaller cot thing. We had a beautiful view of the ocean. Our room was clean, and we had no problems with the towels. The buffet (Pacifiko) had a wonderful variety and was very good. The first night, they were serving Mexican food and each night the food rotated to something different. There was always plenty of seating. The staff worked very hard and everything was kept clean. We ate at three of the other restaurants: Pannamai (Italian)--excellent; Cafe Med--excellent; and Cowboy Steak House--terrible steak, tough as shoe leather and I couldn't cut it even though I ordered medium rare. The adult swim up bar was excellent. I especially enjoyed talking with Lisbeth! The swim up bar was the only one that would let us have drinks in the pool. One problem is that every day we would go down around 7 am and all the chairs would already be saved with people putting their towels on them. In one of the lower pools, there was a group that hogged two cabanas and stacked all the upright chairs and tables inside these cabanas and stacked up several loungers as though they were the only people at the resort that might want to use them! The beach was beautiful! We had a wonderful stay
2024년 2월에 8박 숙박함
답변 제공: Guest Service Team 님, 2024년 3월 5일
Thank yoy Kelby for rating us and your valuable feedback

4/10 - 별로예요

Lilia

단체 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sorry not worth it
2024년 3월에 3박 숙박함
답변 제공: Guest Service Team 님, 2024년 3월 5일
Thank you Lilia, we keep making improvement

8/10 - 좋아요

Serge 님, Granby

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Too much walking and too many steps. Beach quite acceptable Somebody with wheel chair should not go there,
2024년 2월에 5박 숙박함
답변 제공: Guest Service Team 님, 2024년 3월 5일
Thank you Serge for rating us

10/10 - 훌륭해요

Oswald

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Essen war sehr gut und abwechslungsreich, immer Grillstation,mehrere Sorten Fleisch,beef, Chicken, Fisch,Vor- und Nachspeisen.Restaurant etwas laut, aber für die vielen Gäste nötig. Die Zimmer liegen oben am Hang, Restaurant und Pool und Strand unten, dadurch mehrmals am Tag ca. 100 Treppen steigen. Der Duschkopf im Zimmer war kaum schwenkbar, sodass die Dusche nie ganz sauber würde,ein Minus! Abendshows recht spät,21:30. Mehrere Pools und Meer waren super. Rutschen waren leider selten in Betrieb?
2024년 2월에 8박 숙박함
답변 제공: Guest Service Team 님, 2024년 3월 5일
Vielen Dank, dass Sie uns bewertet und kommentiert haben Oswald

10/10 - 훌륭해요

nicolas

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The hotel is nice! Overall food is good, the cowboy restaurant the food could be better serve. The only negative comment is the people filling you about becoming a member, they will go up to you at the pool and start asking you questions
답변 제공: Guest Service Team 님, 2024년 3월 4일
Thank you Nicolas

10/10 - 훌륭해요

Andrea Helene

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 7박 숙박함
답변 제공: Guest Service Team 님, 2024년 2월 11일
Gracias Andrea por calificarnos con la mejor puntuación.

10/10 - 훌륭해요

Tim

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good variety of dining options, food was good especially the new york steak. Italian not so great. Beaches ae nice white sand. Watch out for horse and dog poop.
2024년 1월에 5박 숙박함
답변 제공: Guest Service Team 님, 2024년 1월 30일
Thank you for your feedback Tim

8/10 - 좋아요

Andrzej 님, Wethersfield

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place to stay, clean with nice pools
2024년 1월에 8박 숙박함
답변 제공: Guest Service Team 님, 2024년 1월 28일
Thank you Andrzej for rating us

8/10 - 좋아요

Katarina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Expensive stay, value for money doesn't match high expectations.
2023년 12월에 1박 숙박함
답변 제공: Guest Service Staff 님, 2024년 1월 10일
Thank you Katarina for rating us

2/10 - 너무 별로예요

Delrio

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Guest Service Staff 님, 2024년 1월 31일
Seguimos realizando mejoras Delrio

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Guest Service Staff 님, 2023년 12월 26일
Thank you for rating us !! happy holidays

8/10 - 좋아요

Fredick

2023년 12월에 2박 숙박함
답변 제공: Guest Service Team 님, 2023년 12월 7일
Thank you Fredick for rating us

2/10 - 너무 별로예요

James

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Resort was very basic. Quality of food was mediocre. Staff at front desk were rude and indifferent. Only had one key for our room and kept saying they would get us another one. Super weird about pool towels and wanted us to go back to our room and return towels to the pool before checking out - we declined and they went on and on about it as we walked away. Would not stay here ever again.
2023년 11월에 2박 숙박함
답변 제공: Guest Service Staff 님, 2023년 11월 15일
Thank you for let us know the experience about your stay with us.Its Sad that we have not met your expectations. The key will be replace very soon to magnetic, about the pool towels only could be returned in the pool towels are in order to avoid any charges for the towels missing.

10/10 - 훌륭해요

Rodrigo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Guest Service 님, 2023년 11월 7일
Gracias Rodrigo por esta calificación excelente, nos regocija saber que disfrutó su estadía con nosotros

2/10 - 너무 별로예요

Melanie

단체 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed in this hotel and Hotels.com
My stay was horrible to say the least. I booked an all inclusive “plus” ocean view through Hotels.com, which was not honored at the hotel. I reached out to Hotels.com, explained the situation and although they said they’d contact the hotel & get back to me they never did.
2023년 10월에 7박 숙박함
답변 제공: Guest Service Staff 님, 2023년 11월 4일
Thank you Melanie, we apologies for the inconvenient, meanwhile you have the support you could make the claim to get refund or formal response from the travel agency

10/10 - 훌륭해요

Heisell 님, MANAGUA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente, comida muy buena e instalaciones muy bonitas
2023년 10월에 2박 숙박함
답변 제공: Guest Service 님, 2023년 10월 22일
Nos encanta saber que disfrutó de las excelentes comidas e instalaciones

8/10 - 좋아요

Charles

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to relax by the pools or beach.
2023년 9월에 6박 숙박함
답변 제공: Guest Service Staff 님, 2023년 10월 10일
Thank you Charles for your comments. we are happy that you enjoy are Hotel.

2/10 - 너무 별로예요

CARLOS

별로예요: 청결 상태, 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Guest Service Staff 님, 2023년 9월 15일
Seguimos realizando mejoras, Gracias por calificarnos

4/10 - 별로예요

Angeli

단체 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스
This resort was 2 hours from Panama City and was supposed to be a beach resort. The beach was closed all 4 days we were there, not even allowed in the ocean at all when it was low tide. Food options aren't great, dinner reservations are hard to get. Had a "plus" room but they do not actually show accurate photos because one room had a dorm bathroom with a shower curtain. Photos are very deceiving. Everything is far (30 mins) distance wise if you want food off the resort. Ended up leaving a day early to stay in the city.
2023년 9월에 4박 숙박함
답변 제공: Guest Service Team 님, 2023년 9월 7일
We thank you for share your experience with us, is correct we are 2 hours from the city, announce in our website with the location, and the nearest restaurant outside of the hotel after the lobby 3 is about 5 and 7 minutes walking distance.The beach was closed due to the storm announce this week by authorities, normally is a very calm sea, beautiful 1.5 kms of beach of pure white sand.We apologies for any inconvenience during your stay and we hope you have a wonderfull stay in the city.

8/10 - 좋아요

miryam

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Some of the Plus advantages. They need to train their staff for better customers service. Improve the Plus experience
2023년 7월에 3박 숙박함
답변 제공: Guest Service Team 님, 2023년 7월 25일
Thank you Miryam for the feedback, our compromise is to provide the best experience during your stay thats why we keep making the effort continuosly to train the staff every day

4/10 - 별로예요

Caroline

아이를 동반한 가족 여행
별로예요: 숙박 시설 상태 및 시설
The staff was very friendly and attentive during our stay, rooms and area were clean. Check in process took a while, and you can’t use the facility until practically your check in time, it took an hour to get the room keys so…. 4pm ; For the amount of $$ they charge they should allow their guess access until the rooms are ready. Instead they have to wait in the hot lobbies. The property is bit outdated, and their key door system very old school, and poor design; the WIFI was a joke even with the plus package that we purchased, The main areas and restaurants way to hot, no air conditioning , even with the fans way to hot. The buffet selection was nice. Half of the a la carte restaurants were closed and very limited space for reservations and even those restaurants were extremely hot. The kids had fun, in the pools and with the activities, the bars were nice. Overall we made the most of our stay, not sure if we will return to this property in specific , it was pricey and we expected more; not quite the experience we were hoping for.
2023년 7월에 3박 숙박함
답변 제공: Guest Service 님, 2023년 7월 22일
Thank you for feedback

6/10 - 괜찮아요

Katelynn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We enjoyed our stay, but not sure if we would pay the extra for the "plus" if we were to return. The pools and beach were spectacular, and the night time entertainment was okay (although for those not fluent in Spanish - be aware that there is no English!). The food was the worst part - the buffet's were okay but quite repetitive, and the a la cartes were disappointing - not to mention that one of our reservations was cancelled without us being told, and showed up to the restaurant to find it closed which was a bit annoying. The steakhouse was okay, nothing spectacular, and the Asian Corner was very bland. Overall, we enjoyed our stay but it could have been better! :)
답변 제공: Guest Service Team 님, 2023년 7월 6일
We keep making improvement, thank you Katelynn for your feeback

10/10 - 훌륭해요

Karl

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Food was excellent with a wide variety. The property was also well maintained and the people were very friendly.
2023년 6월에 5박 숙박함
답변 제공: Guest Service Team 님, 2023년 7월 4일
Thank you Karl for this amazing feedback and for rating us with 5 stars

10/10 - 훌륭해요

David

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Plus package was outstanding. Pools and dinning areas were not crowded and very pleasant to relax at. The evening outside shows were great to watch. My kids and I loved everything about the resort.
2023년 6월에 2박 숙박함
답변 제공: Guest Service Team 님, 2023년 6월 14일
Thank you David for your amazing feedback, we are more than glad you know that you and your family enjoyed our All Inclusive Plus Area

8/10 - 좋아요

Eda 님, Shavano park

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel say was good. The beach and pool were nice. Good drinks and cocktails. Too many vacation vendors from hotel which became a pest
2023년 5월에 2박 숙박함
답변 제공: Guest Service 님, 2023년 6월 3일
Thank you Eda for your valuable feedback and for rating us

6/10 - 괜찮아요

Russell 님, Vitacura

가족 여행
We dont know because we missed our flight to Panama and no further flights were available during our proposed holiday and the hotel then close not to refund our money or credit a future stay - other than that, all good
2023년 4월에 3박 숙박함
답변 제공: Mariel Herrera - Asistente de Servicio al Huesped 님, 2023년 5월 13일
Hello Russell, sorry to hear that you could not attend our facilities, we hope to be part of your vacation plan again in the future.

10/10 - 훌륭해요

nelly

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was so good. I will come back again to this hotel, the service was great. Thank you very much.
2023년 4월에 2박 숙박함
답변 제공: Guest Service 님, 2023년 4월 20일
Thank ypu for your valuable comments and excelente rating, always welcome Nelly !

4/10 - 별로예요

Henry George

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 4월에 6박 숙박함
답변 제공: Mariel Herrera - Asistente de Servicio al Huesped 님, 2023년 5월 6일
Muchas gracias por su calificación, estaremos revisando la misma para mejorar en su próxima estadía.

2/10 - 너무 별로예요

Thy 님, FAIRFAX

아이를 동반한 가족 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The worst hotel we’ve ever stayed in. Service was “in-existence”. Food was limited at buffet. Restaurant food was horrible. We stayed at Plus, thinking that we paid more for the rooms than they should be better…WRONG! The resort should be rated a 2 star. The entire 5 days we stayed there, we ever got hand or wash towels. Staff were nice people but they don’t have the hospitality concept.
2023년 4월에 4박 숙박함
답변 제공: Guest Service 님, 2023년 4월 12일
We sorry to ready that you didnt enjoyed your stay, we have a guest service team 8n order to assist any requirement during your stay, is very important to receive for us to know the requirement during your stay in order to please you, however we keep making the daily improvement

6/10 - 괜찮아요

Julie

2023년 4월에 1박 숙박함
답변 제공: Equipo Royal Decameron Panamá 님, 2023년 4월 8일
Gracias por calificarnos Julie

4/10 - 별로예요

Carmen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the different swimming pool. I didn’t like that I have to called front desk for toilet paper and waited more than 30 mins because they didn’t personal to drop it. I also didn’t like the fact that the water was cut off when I was taking a shower and I end up waiting for more than 10 mins waiting to take the soup off. There was no variety of good food in the buffet.
2023년 2월에 2박 숙박함
답변 제공: Royal Decameron Panama - Customer Service Team 님, 2023년 2월 26일
thank you for your feedback during your stay, We checked it out with the staff involved and we are taking corrective actions to continuously improve our guests experience.

10/10 - 훌륭해요

Boris

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked: Large well-maintained ocean faced resort. 6 open air restaurants and 1 inside restaurant. Land of plentiful food. Rooms and amenities are slightly outdated, but clean and of an excellent condition. Resort provides in-property transportation as well as an airport transfer. Disliked: Although there 6 restaurants, they all keep their menu unchanged. Also all restaurant has very short list of the fresh fruits and vegetables.
2023년 2월에 7박 숙박함
답변 제공: Guest Service 님, 2023년 2월 16일
Thank you Boris for your valuable comments and suggestions.

10/10 - 훌륭해요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice grounds. Good food. Great beach for walking and swimming.
2023년 1월에 14박 숙박함
답변 제공: Melvin Batista - Guest Service Manager 님, 2023년 2월 11일
Thank you Thomas for your comments and rating, we are so happy to know that ypou enjoyed your stay with us !!

6/10 - 괜찮아요

Imtiaz

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is very big with a lot of walking and steps to climb
2023년 1월에 3박 숙박함
답변 제공: Royal Decameron Panama - Customer Service Team 님, 2023년 2월 4일
Thank you Imtiaz for rating us

8/10 - 좋아요

Julian

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Fun family trip
It was a fun family trip. The beverage service during the meals is awful, only one person for the whole restaurant, it's impossible. It will be more efficient to take your own beverage from a dispenser or something. Buffet meals are not the best meal service, only a couple of options, and everything is too salty. Also, the restaurants with menus are too salty and the portions are tiny. The pools are fantastic! The best of the hotel. Beautiful environment, a lot of nature, comfortable but spaceless rooms.
2023년 1월에 8박 숙박함
답변 제공: Royal Decameron Panama - Customer Service Team 님, 2023년 1월 27일
Thank you for your feedback and valuable comments

4/10 - 별로예요

Jean-Pierre

가족 여행
별로예요: 직원 및 서비스
This property sits on a gigantic beach front area. Has numerous eating options and pools to dip your toes. The holiday season is understandably peak season but room service was beyond poor.
답변 제공: Royal Decameron Panama - Customer Service Team 님, 2023년 1월 7일
We keep making improvement, thank you for your feedback

8/10 - 좋아요

alex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It's OK
Grounds beautiful. Room is metter of luck. We got a beautiful room but with uncontrollably freezing AC, safe without the door! and a leaking faucet. After four hours of " it would be fixed in 20 min" finally had to change the room. Service varies, due to what looks like luck of training. Food is better if you are in the plus section. Overall for the right price it's OK
2022년 12월에 1박 숙박함
답변 제공: Royal Decameron Panama - Customer Service Team 님, 2023년 1월 7일
Thank you for your valuable feedback

6/10 - 괜찮아요

Vicente

2022년 9월에 2박 숙박함
답변 제공: Decameron Hotels 님, 2022년 9월 19일
Thank you for your rating. We hope to have your visit again!

10/10 - 훌륭해요

Rachael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great beach hotel. We upgraded to the plus side and enjoyed the swim up bar (only pool with bar inside pool) as well as the private areas.
2022년 7월에 4박 숙박함
답변 제공: Decameron Hotels 님, 2022년 9월 9일
Thanks for your feedback! We are very happy that you enjoyed the plus experience, we hope to have your visit again.