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Hotel Cristallo

3.0 star property
Guests soak in indoor hot springs at Hotel Cristallo, where complimentary bicycles await for local exploration and breakfast features regional specialties.

Choose dates to view prices

Hotel Cristallo offers picturesque views, authentic local cuisine for breakfast, lunch, and dinner at the on-site restaurant. Unwind in the indoor hot springs after exploring the gardens or using the free bicycle rentals, which previous guests have particularly valued.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
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Exterior
Grand Hotel Terme
Riolo Terme
  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
8.4 out of 10, Very Good, 74 reviews
The price is ₩125,128
₩148,083 total
includes taxes & fees
Jun 21 - Jun 22
Grand Hotel Terme
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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Early check-in subject to availability

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Contactless check-out available

Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Negative COVID-19 test result requirement applies to all guests aged 5 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 7 days prior to check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free

Service animals are welcome, and are exempt from fees

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number IT039015A13NRXP56D

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Hot springs access available from 8:00 AM to 6:00 PM

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Hotel Cristallo pet-friendly?

Yes, pets are allowed at this property. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Hotel Cristallo?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Cristallo?

Check-out is at 10:30 AM.

Where is Hotel Cristallo located?

Situated in Riolo Terme, this hotel is 0.2 mi (0.3 km) from Rocca di Riolo Terme and 3.1 mi (5 km) from Tre Monti Winery. Cave of King Tiberius and Vini Ferrucci Winery are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.0

Cleanliness

8.2

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 22 out of 42 reviews
Rating 8 - Good. 17 out of 42 reviews
Rating 6 - Okay. 2 out of 42 reviews
Rating 4 - Poor. 1 out of 42 reviews
Rating 2 - Terrible. 0 out of 42 reviews

Reviews

Verified

10/10 Excellent

Rolland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

We had a very good stay. Room was very clean, food was good and secure parking.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Mattias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and nice staff. Surrounding area was beautiful.
Stayed 6 nights in Jul 2024
Verified

10/10 Excellent

Rolland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Really nice family run hotel. Good food. Amazing breakfast. Highly recommend.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a nice surprise.

Whilst on the surface the hotel does not look like the grand hotels we often stay in. This hotel exceeded in experience many times. The staff are wonderful, kind and patient with a traveller. The food is very good. The breakfast set up exceeds many 5 star hotels. The location is very nice, next to a park and a river. Very relaxing and comfortable.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with an excellent restaurant providing exceptional breakfast choices. Along with lunch and dinner I can't fault the food. Friendly staff and room cleaned to a very high standard every day. Surrounded by wonderful scenery, and only 20 minutes from Imola, the perfect peaceful location to explore the area. Hopefully back next year...A+++++
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
È un hotel vicinissimo alle terme. La nostra stanza era spaziosa e comoda, il bagno grande con finestra. Pulizia impeccabile. Abbiamo usufruito della colazione abbondante e molto varia, soprattutto per la parte dolce, con assortimento di prodotti senza glutine e vegani. I titolari ed il personale molto gentili e disponibili.
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Fiorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel tranquillo, pulito con parcheggio privato. Pet friendly. La cosa che ho trovato al di sopra di ogni aspettativa è stata la sontuosa colazione caratterizzata da un'ampia scelta.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Giovanna

Nella media della categoria
Stayed 1 night in Jul 2025
Verified

8/10 Good

Cédric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent séjour

Très bon séjour dans cette hôtel Propre et agréable
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Colazione indimenticabile, personale all'altezza del proprio compito.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

valentina

Liked: Cleanliness, amenities, property conditions & facilities
Una riconferma. Soggiorno piacevole, atmosfera familiare e colazione spaziale!. Consigliato anche il ristorante per la cena.
Stayed 2 nights in May 2025
Verified

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parcheggio ampio e comodissimo,orari reception ampi (chiusa solo dall'1 alle 5 di mattina), mega buffet di colazione con tantissima scelta (anche gluten free), tantissimi te/tisane/marmellate, frutta secca, frutta fresca, formaggi vari, brioches,......camera tripla basica, doccia calda,TV funzionante,presenza del climatizzatore,minifrigo; ottimo rapporto qualità/prezzo se serve come base d'appoggio per dormire+colazione(orari colazione 6/9.30). Grazie!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Irineu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atendimento pelo proprietário exelente
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Aldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posto tranquillo
Stayed 1 night in Aug 2024
Verified

8/10 Good

Cinzia

Liked: Cleanliness, staff & service, amenities
Hotel nella media. Personale gentile, camere spaziose e pulite. Colazione abbondantissima.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Tutto ok! Colazione abbondante
Stayed 1 night in Jul 2024
Verified

8/10 Good

Umberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una buona sorpresa.....
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buona

Hotel molto pulito, staff molto gentile e colazione buono.
Stayed 2 nights in May 2024
Verified

6/10 Okay

Fabrizio

Liked: Cleanliness, staff & service
Non mi sono trovato male, posso dire che la mia stanza è stata un po' rumorosa essendo fronte strada, comunque ottima la colazione è molto ricca e varia (forse, dal mio punto di vista, anche troppa e sistemata in modo confusionario). Buon hotel per le terme ed escursioni in bici.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

vera

Disliked: Property conditions & facilities
Albergo datato, un po’ triste. Camera ampia e colazione davvero molto abbondante ma nel complesso non è un posto in cui tornerei.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Michela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Capitata per caso, si è rivelata una piacevole sorpresa. Personale cortese e disponibile, check in rapido, camera semplice e pulitissima
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr Freundliches Personal, ist ein älteres Hotel aber ist nicht schlimm. Frühstück top super hat alles.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Alessio Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Struttura recentemente ristrutturata con ampi spazi. Comodo per spezzare un viaggio lungo.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
La struttura era pulita e accogliente. I gestori gentili e disponibili e la colazione abbondante e ottima. In totale lo consiglio vivamente!!!
Stayed 1 night in Jul 2022
Verified

8/10 Good

valentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Colazione top. Da 10 e lode!!!
Stayed 1 night in May 2022