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마카렘 리야드 호텔 여행 후기

5 out of 5
마카렘 리야드 호텔
Near King Khalid International Airport;, Riyadh, Riyadh, Riyadh

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 43개 이용 후기 중 9개" "
평점 8 - 좋아요. 43개 이용 후기 중 21개" "
평점 6 - 괜찮아요. 43개 이용 후기 중 6개" "
평점 4 - 별로예요. 43개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 43개 이용 후기 중 2개" "

7.8/10

청결 상태

7.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

LEE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Near to the airport
Good enough
Dear Mr. Lee Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dear Sir Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

10/10 - 훌륭해요

Rakesh

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Smooth check in, trained staff. nice clean property,
2023년 2월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

paint smell everywhere, room bar was empty, room ground not clean
2018년 8월에 1박 숙박함
답변 제공: Usman Tebbeng 님, 2018년 8월 17일
Apologies Sir, the hotel currently under renovations and we will be Marriott as on 01 Sept 2018 . And the service will be improve soon

10/10 - 훌륭해요

MOHAMMED

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 1박 숙박함
답변 제공: DM 님, 2018년 7월 7일
Dear Mr. MOHAMMED Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

8/10 - 좋아요

SIPAC

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 5월에 1박 숙박함
답변 제공: DM 님, 2018년 7월 7일
Dear Mr. SIPAC Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Orbitz was about 20% more expensive than the hotel
Orbitz doesn't have an agreement with the hotel, according to the staff hence charged me the full amount. Orbitz already charged me during booking plus my Orbucks were wasted. I want to have the full amount, orbitz charged me during online booking, back. So far I haven't gotten a response yet. Thank you,
2018년 5월에 1박 숙박함
답변 제공: Usman 님, 2018년 5월 17일
We advise you to check with the Orbitz regarding your issue

10/10 - 훌륭해요

Frank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
alles bestens
답변 제공: Abdulaziz Alshareef 님, 2018년 5월 3일
Dear Mr. Frank Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

10/10 - 훌륭해요

Mohamed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ممتاااااز
رائع فقط لا اقدر ان اقول. اكثر
답변 제공: FOM 님, 2018년 4월 3일
عزيزي السيد، محمد شكرا جزيلا للبقاء معنا خلال زيارتكم الأخيرة إلى الرياض, وتعليقاتكم الإيجابية حول إقامتك معنا بالتأكيد سوف تعززنا وينعكس إيجابا على موظفينا لتطوير وتحسين أدائنا من أجل الوصول إلى مستوى رضا ضيوفنا. شكرا لكم ونتطلع للعمل مرة أخرى معكم. إدارة الفندق.

8/10 - 좋아요

Ken 님, California

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect layover hotel
Can’t get any closer to the Riyadh airport than this. A little higher cost than comparable hotels. But the convenience makes up for it. I wouldn’t recommend this hotel for other than a layover
2018년 1월에 1박 숙박함
답변 제공: FOM 님, 2018년 2월 6일
Dear Mr. Ken Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

8/10 - 좋아요

Essa

좋아요: 청결 상태, 객실의 편안함
2017년 10월에 1박 숙박함
Dear Mr. Essa Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel for business travellors.
Close to airport. Courteous staff. Large and comfortable rooms. I like it.
2017년 10월에 1박 숙박함
답변 제공: FOM 님, 2017년 10월 22일
Dear Sir, Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

8/10 - 좋아요

khaldoun 님, Buraidah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel close to the airport
The hotel is ideal for overnight stay if someone has a connecting flight st King Khalid airport in Riyadh. The rooms are very clean and the staff is extremely helpful and polite.
2017년 7월에 1박 숙박함
답변 제공: Fom 님, 2017년 7월 30일
Dear Mr. Khaldoun Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

8/10 - 좋아요

Roy 님, sa

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Close to the airport
Good hotel for business close to the airport. the staff is very friendly and rooms are clean.
2017년 5월에 4박 숙박함
답변 제공: Front Office Manager 님, 2017년 6월 7일
Dear Mr. Roy Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

8/10 - 좋아요

mohammed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
It was splendid ...
Dear Mr. Mohammed Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

8/10 - 좋아요

Abdullah 님, A

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good choice to take a rest between flights.
The problem it is location far away from restaurants and coffees. However, the restaurant in the hotel and room service have good food.
답변 제공: Hotel Management. 님, 2017년 5월 28일
Dear Mr. Abdullah Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

10/10 - 훌륭해요

Randa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
كان رائع عموما من نظافة الغرفة واستقبال وعمال ساكرر التجربه ان شاءالله
عزيزتي السيدة, رندا شكرا جزيلا للبقاء معنا خلال زيارتكم الأخيرة إلى الرياض, وتعليقاتكم الإيجابية حول إقامتك معنا بالتأكيد سوف تعززنا وينعكس إيجابا على موظفينا لتطوير وتحسين أدائنا من أجل الوصول إلى مستوى رضا ضيوفنا. شكرا لكم ونتطلع للعمل مرة أخرى معكم. إدارة الفندق.

4/10 - 별로예요

실제 이용하신 고객

Over Priced
The only good thing about this hotel is the location to the airport. Over priced "gold plated" hotel.
답변 제공: Hotel Management 님, 2017년 5월 17일
Dear Sir, Thank you for taking the time to share your feedback. While I wish you had a better experience during your stay with us, your feedback helps us to learn from this and to improve our services. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short, thank you again for giving us one more opportunity to serve you again. Sincerely Hotel Management.

2/10 - 너무 별로예요

Hemant 님, Saudi Arabia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Worst Hotel in Riyadh
1) Booked via Expedia but hotel staff refused to honor the booking. 2) Had to pay 500SAR for a new booking for a 5 hours sleep. 3) Hotel's reservations system is from 1800BC as despite of giving them the confirmation no. they said sorry our reservation desk is closed and it is a weekend. Should you need a room pay SAR 850 as we are sold out. Else no room. 4) After 1.5 hours of argument the guy named Sultan, agreed to give me a room at SAR 500, that too after my Saudi friend called him and spoke to him. 5) Expedia is as usual not responding to my refund request. 6) Despite of big rooms the hotel is in horrible conditions. 7) I'm going to upload photos of the bathroom, the floor is full of water and it is dirty. 8) It is 1 KM from the airport but they do not provide an airport drop. The drop is SAR 65/- and at the same time UBER costed me 8.00/- bucks (EIGHT RIYALS ONLY). 9) I wish the staff at the front desk were a little more friendly, the guy said my shift ends in 3 minutes and after 12AM we do not sell rooms (SERIOUSLY?). So if you need room, decide now as I'll not honor the expedia booking no matter what. 10) Riyadh is full of hotels and I believe if you have option avoid this hotel at every cost.
Bathroom_1
Bathroom of a so called 5 star
답변 제공: Hotel Management 님, 2017년 5월 17일
Dear Mr. Hemant Thank you for taking the time to share your feedback. While I wish you had a better experience during your stay with us, your feedback helps us to learn from this and to improve our services. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short, thank you again for giving us one more opportunity to serve you again. Sincerely Hotel Management.

10/10 - 훌륭해요

Donneth Jay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic!
답변 제공: General Manager 님, 2017년 3월 5일
Dear Mr.Jay, Greetings from Makarem Riyadh Hotel! Thank you for your feedback and we highly appreciate your efforts and look forward to serving you again have a good day. Sincerely Hotel Management

4/10 - 별로예요

ehab

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
worst housekeeping ever
it been a very bad experience in this hotel , first of all first day i leave the room for more than 10 hours , when I came back i chocked that the no body clean the room , such bad housekeeping service is not acceptable at all even in 3 stars hotel , second WiFi service was very weak , third during check out they was going to charge me for the breakfast and when I check the bill i show them the reservation slip by Hotels.com with free breakfast they cancel it from the bill , newspapers is only for selected rooms , by mistake i pass by 2nd floor i saw newspapers hangs on the rooms doors while there was non in my floor 4th , last but not least & most funny that if you need shaving kit or tooth brush kit you have to ask them from the housekeeping , finally I don`t recommend this hotel at all
Dear Mr. Ehab Thank you for taking the time to share your feedback. While I wish you had a better experience during your stay with us, your feedback helps us to learn from this and to improve our services. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short, thank you again for giving us one more opportunity to serve you again. Sincerely Hotel Management

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
v good and near to airoort. Long 25 minutes from the city
답변 제공: Hotel Management 님, 2017년 5월 23일
Dear Sir. Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

10/10 - 훌륭해요

MD 님, College Park, MD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A one-night stay in January 2017
We stayed overnight at Makarem Riyadh Hotel in January 2017 for one night as it is close to the airport where we had an early morning flight. The hotel is very close to King Khaled Airport in Riyadh. The hotel staff were very welcoming and friendly. We took two rooms and both were in excellent condition. We ordered dinner and was very good. Overall, we enjoyed our short stay at this hotel and would stay again if we take another early flight.
답변 제공: DM. Hussain Fayadh 님, 2017년 12월 5일
Dear Mr. Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Superb Value!
Superb room and restaurant. Great views from restaurant. Wifi in my room was non-existent.
Dear Mr. James Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

8/10 - 좋아요

Jussi

Dear Ms. Jussi Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

8/10 - 좋아요

Majid 님, السعودية

좋아요: 청결 상태, 객실의 편안함
good one
it was quite
Dear Mr. Majid Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel for connecting flights
Close to the airport; great for connecting flights. Hotel did not have my reservation upon arrival.
Dear sir Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

8/10 - 좋아요

Wassim 님, Dubai

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
The rooms a but noisy. You can hear the steps of yiur neighbour.
Dear Mr. Wassim Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

10/10 - 훌륭해요

najat 님, kuwait

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
v.good survice
We arrived in the evening at the hotel,they had only a booking for 1 room instead of two,they showed me that hotels.com only send request for one,but the staff immediately solved the problem. Excellent breakfast buffet is from a_z They gave us complementary taxi to the airport next day.very nice helpful staff.
Dear Ms. Najat Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

4/10 - 별로예요

ABDULLAH 님, kuwait

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
if its a transit stay then ok otherwise dont book
It was a disaster. Receptionest was busy talking to a friend on the phone while we are waiting. Room us bad. Service is bad
عزيزي السيد. عبدالله شكرا جزيلا للبقاء معنا خلال زيارتكم الأخيرة إلى الرياض, وتعليقاتكم الإيجابية حول إقامتك معنا بالتأكيد سوف تعززنا وينعكس إيجابا على موظفينا لتطوير وتحسين أدائنا من أجل الوصول إلى مستوى رضا ضيوفنا. شكرا لكم ونتطلع للعمل مرة أخرى معكم. إدارة الفندق.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dear sir Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

6/10 - 괜찮아요

Andrew 님, Naples Florida

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Better than sleeping in the airport
Registration Desk could not find my reservation. It took an hour for them to agree to honor Hotels.com after showing them e-mail on phone. Hotel decor is dated and worn. Rooms were big and bed comfortable, overall clean. Complimentary Breakfast late opening for 6am and hot food was Luke warm. coffee and juice were last thing brought out. Transportation from airport to hotel was puzzle with taxis trying to charge and then give receipts.
Dear Mr. Andrew Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

6/10 - 괜찮아요

실제 이용하신 고객

Very close from the airport. But,it is a bit old building. Overally good.
답변 제공: DM. Hussain Fayadh 님, 2017년 12월 5일
Dear Sir. Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

8/10 - 좋아요

Gold Card Holder 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Location for Airport
The Makarim is the closest hotel to Riyadh airport so if you dont have to go to the city it is the best option. Hotel is very comfortable and restaurant is good although on the three occasions I have stayed there I hardlly seen another person. Hotel pickup service is good although have the hotel phone number handy as my plane landed at a different terminal so missed the driver and had rather worrying taxi driver who did not know where to go.
Dear Sir Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
الغرف تحتاج الى تطييب
جيدة لكن وبالرغم من اني سكنت في غرفة غير مسموح بالتدخين فيها إلا اني عندما عدت الى البيت وجدت جميع ملابسي بها رائحة دخان
عزيزي شكرا جزيلا للبقاء معنا خلال زيارتكم الأخيرة إلى الرياض, وتعليقاتكم الإيجابية حول إقامتك معنا بالتأكيد سوف تعززنا وينعكس إيجابا على موظفينا لتطوير وتحسين أدائنا من أجل الوصول إلى مستوى رضا ضيوفنا. شكرا لكم ونتطلع للعمل مرة أخرى معكم. إدارة الفندق.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Far away from city Close to airport,noisy
Comfortable, but far away from city . Thats all Close to airport,noisy
답변 제공: DM. Hussain Fayadh 님, 2017년 12월 5일
Dear Sir. Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

8/10 - 좋아요

Joberalo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dear Mr. Joberalo Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

8/10 - 좋아요

Masood 님, Dammam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very close to the airport
it was very nice stay
Dear Mr. Masood Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
A convenient (close to the airport) and comfortable hotel for a short (overnight or in transit) stay with modern aminities. Complimentary fast wifi in the room and else where in the hotel was a plus. Room service was quite adequate.
Dear Sir Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

8/10 - 좋아요

Nick Collier

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and high standard
This hotel is clean and to a high standard. It is about 3 KM from Riyadh airport. A very nice restaurant on the top floor with great middle east salad buffet. Good for stopovers.
Dear Sir Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

6/10 - 괜찮아요

Omar 님, Pittsburgh, PA

Not bad hotel as the only 1 near airport
Not sure why its rated as 5-star. It is kind of clean but 3.5 stars maximum
답변 제공: DM. Hussain Fayadh 님, 2017년 12월 5일
Dear Mr. Omar Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Hotel Makarim Riyadh-close to King Khalid IAP
The hotel is overpriced and depressing. It is advertised as five star, but does not even deserve two. Fixtures, fittings and plumbing are old and not up to standard. On returning to my room on the second day of my stay I found that my room hadn't been cleaned even! Wi Fi connection was very weak and completely died for a while. While washing my face the water stopped, and then gurgled back to life. There was a constant noise from the lift or some other machinery throughout the night. There was supposed to have been a bathrobe provided, but none was. Credit card should have been used only for incidentals, but total amount for stay was taken on check-in. Only thing in its favour is that it is convenient for the airport. However, if there was another hotel nearby, I would gladly stay there instead.
답변 제공: ibrahim alonaizi 님, 2014년 7월 26일
dear sir we are very sorry and please accept our aplogay we promise you we will investegate and it will not happen next time best regards