To start, I have paid for a partial Oceanview. We did not get this. The staff was not friendly at all, it seemed like they were doing us a favor when we asked for something. The most disappointing part is that there is nothing to do on this beautiful property, the property is beautiful, but it’s extremely boring to stay there. The pools are maintained very well. The property is also kept beautifully like I said. Everything close at 9 PM, we weren’t even able to get a bottle of water after that. They asked us to call from the rooms if we need anything, however, our phone was completely dead. I think this facility could eventually be amazing, however, I would not stay there again. I think the only good thing about this property is that I feel they maintain it. Well, I think the worst part is the customer service. We couldn’t even get any help on any type of excursion, they couldn’t even tell us where beaches were, the only thing they mentioned, was a nearby bar that belonged to another resort