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HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa

5.0 star property
Luxury hotel with 3 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa

View from property
Creator video - submitted by Svetlana Damiani
Garden views, open daily
Hot tub, body treatments, sports massages, 4 treatment rooms, massages
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Breakfast available
  • Gym
  • 24/7 front desk
The current price is ₩1,032,249
₩1,305,795 total
Aug 20 - Aug 21

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, City View

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 2 Double Beds, Non Smoking, City View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Courtyard View (Onsen Suite Room King)

55-inch flat-screen TV with digital channels, TV

Suite, 1 King Bed, Non Smoking, Courtyard View (Onsen Suite Room King)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Egyptian cotton linens
  • 101 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Courtyard View (Onsen Suite Room Twin)

55-inch flat-screen TV with digital channels, TV

Suite, 2 Double Beds, Non Smoking, Courtyard View (Onsen Suite Room Twin)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Egyptian cotton linens
  • 111 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, City View

55-inch flat-screen TV with digital channels, TV

Executive Suite, 1 King Bed, Non Smoking, City View

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Egyptian cotton linens
  • 86 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Nijo Suite Room King)

55-inch flat-screen TV with digital channels, TV

Suite, 1 King Bed, Non Smoking (Nijo Suite Room King)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Egyptian cotton linens
  • 112 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Double Beds, Non Smoking, City View

55-inch flat-screen TV with digital channels, TV

Executive Suite, 2 Double Beds, Non Smoking, City View

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Egyptian cotton linens
  • 78 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking (Nijo Suite Room Twin)

55-inch flat-screen TV with digital channels, TV

Suite, 2 Double Beds, Non Smoking (Nijo Suite Room Twin)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Egyptian cotton linens
  • 112 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, City View

Deluxe Suite, 1 King Bed, Non Smoking, City View | Living room | 55-inch flat-screen TV with digital channels, TV

Deluxe Suite, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Egyptian cotton linens
  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Non Smoking, City View

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premier Room, 2 Double Beds, Non Smoking, City View

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, Non Smoking, City View

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premier Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Garden View (Garden Room Twin)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 2 Double Beds, Non Smoking, Garden View (Garden Room Twin)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Garden View (Garden Room King)

Room, 1 King Bed, Non Smoking, Garden View (Garden Room King) | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 1 King Bed, Non Smoking, Garden View (Garden Room King)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Nijo Room Twin)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 2 Double Beds, Non Smoking (Nijo Room Twin)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Garden View (Garden Suite Room King)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite, 1 King Bed, Non Smoking, Garden View (Garden Suite Room King)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Egyptian cotton linens
  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Nijo Room King)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 1 King Bed, Non Smoking (Nijo Room King)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Central Kyoto, a neighborhood in Kyoto, HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa is near a metro station. Travelers eager for a bit of culture can stop by National Museum of Modern Art, Kyoto, while those who have shopping on the agenda may want to visit Nishiki Market and Kyoto Station Building. Nijō Castle and Kyoto Imperial Palace are two other places to visit that come recommended.
Visit our Kyoto travel guideOpens in a new window
Map
284 Nijoaburanokojicho, Aburanokoji St., Nijo-Sagaru, Nakagyo-ku, Kyoto, Kyoto, 604 0051

What's nearby

  • Nijō Castle - 6 min walk - 0.5 km
  • Kyoto Imperial Palace - 17 min walk - 1.5 km
  • Nishiki Market - 18 min walk - 1.5 km
  • Kyoto Tower - 4 min drive - 3.4 km
  • Kiyomizu Temple - 6 min drive - 3.9 km

Getting around

  • Nijojo-mae Station - 4 min walk
  • Nijo Station - 15 min walk
  • Itami Airport (ITM) - 61 min drive

Restaurants

  • ‪釜座二条丸福 - ‬4 min walk
  • ‪コージー (Cozy) - ‬2 min walk
  • ‪マスサンコーヒーショップ - ‬4 min walk
  • ‪兎珈琲 - ‬3 min walk
  • ‪Pizzeria La Balena - ‬1 min walk

About this property

HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa

Luxury hotel near Nijō Castle
Located close to Nishiki Market and Kyoto Imperial Palace, HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa provides an indoor mineral hot spring (onsen), a coffee shop/cafe, and a garden. For some rest and relaxation, visit the hot springs or hot tub, and indulge in a body treatment or a sports massage. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and French cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), hot springs on site, and valet parking (surcharge)
  • Express check-out, a front-desk safe, and multilingual staff
  • A vegetable garden, luggage storage, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All 160 rooms have comforts such as premium bedding and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Children's slippers and free infant beds
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Bathrooms with rainfall showers and separate tubs/showers
  • 55-inch flat-screen TVs with digital channels
  • Wardrobes/closets, LED light bulbs, and electric kettles

Awards and affiliations

HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa is listed in the 2021 Condé Nast Traveler Hot List.

Languages

Chinese (Cantonese), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered valet parking on site (JPY 4,000 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 6,100 for adults and JPY 3,000 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • FORNI（フォルニ）
  • THE GARDEN BAR
  • 都季 TOKI

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot spring

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Body treatments
  • Hot spring
  • Hot springs open from 7:00 AM - 10:30 PM
  • Hot springs water temperature - 100 ºF
  • Hot tub
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 25300.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 6100 for adults and JPY 3000 for children
  • Covered valet parking fee: JPY 4000 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 25300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 7:00 AM to 10:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Mitsui Kyoto Luxury Collection
Hotel The Mitsui Kyoto a Luxury Collection Hotel Spa
Hotel The Mitsui Kyoto, a Luxury Collection Hotel & Spa Hotel
Hotel The Mitsui Kyoto, a Luxury Collection Hotel & Spa Kyoto

Frequently asked questions

Is HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa?

As of Aug 19, 2025, prices found for a 1-night stay for 2 adults at HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa on Aug 20, 2025 start from ₩1,032,249, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa?

Valet parking is available for JPY 4000 per day. Limited spots are available.

What time is check-in at HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa located?

Located in Central Kyoto, this luxury hotel is within 1 mi (2 km) of Nijō Castle, Nishiki Market, and Kyoto Imperial Palace. National Museum of Modern Art, Kyoto and Kyoto Station Building are also within 3 mi (5 km). Nijojo-mae Station is only a 4-minute walk and Marutamachi Station is 10 minutes.

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HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 87 out of 98 reviews
Rating 8 - Good. 5 out of 98 reviews
Rating 6 - Okay. 3 out of 98 reviews
Rating 4 - Poor. 1 out of 98 reviews
Rating 2 - Terrible. 2 out of 98 reviews

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful and well maintained property. The spa and hot spring pools were exceptional. The restaurants at the hotel were excellent as well.
Stayed 4 nights in Jun 2025

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Stunning property. We enjoyed the private onsen experience, the rooms were modern and beautiful appointed. We dined at Toki and had an unbelievable meal. Everything was exceptional.
Stayed 2 nights in Jul 2025

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property spa and service
Stayed 3 nights in Apr 2025

10/10 Excellent

ALUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel mixes Japanese traditional aesthetics with modern western appeal. Immaculate room, fantastic staff, wonderful restaurant. Surprisingly close to the subway and Nijō Castle. The bathroom, shower and spa facilities were all top notch.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mitsui in Kyoto.

Beautiful property and great service. Would stay again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Louis

Liked: Staff & service, amenities, property conditions & facilities
Tranquil and relaxing facilities, very friendly staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extraordinary

Excellent and exceptional; clean and very efficient staff. The very best we’ve ever stayed.
Stayed 2 nights in Mar 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service. Our children got sick during the trip and the concierge found a doctor for us late evening. Concierge explained everything to the doctor before we got there so we were able to get treated even though our Japanese was limited.
Stayed 5 nights in Jun 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One more restaurant in hotel would be helpful. Breakfast in Italian restaurant too crowded
Stayed 3 nights in Feb 2025

10/10 Excellent

Brianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything, this was an absolute blissed out stay. The room, service and thermal baths were delightful. Cocktails and the tea ceremony were amazing.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with world-class service.
Stayed 3 nights in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zen atmosphere. Very nice rooms and excellent service. Beautiful spa and mineral pools Loved this hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Except the variety available for breakfast, all other servicds and conditions of the hotel are perfect!
Stayed 2 nights in Dec 2024

10/10 Excellent

Shlee

Beautiful property and the ohnsen was the best part
Stayed 1 night in Jun 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
This was our favorite stay during our 2 week Japan vacation. The hotel is impeccably designed with attention to detail around every corner. The service is amazing with genuine Japanese hospitality We can’t wait to return to the Mitsui!
Stayed 2 nights in Jun 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Asian luxury.
Stayed 2 nights in Jul 2024

10/10 Excellent

Titi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous boutique hotel. Japanese culture at its best
Stayed 1 night in Feb 2024

10/10 Excellent

sam

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Sep 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having traveled to over 50 countries and cannot remember ever having better service at any hotel!!!
Stayed 4 nights in May 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upscale W vibe is alive in Osaka!
Stayed 2 nights in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything! This hotel is very special.
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good overall
Stayed 3 nights in Jul 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room is comfortable
Stayed 2 nights in Feb 2024

10/10 Excellent

phuong diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t hesitate, just book it and u won’t regret!
Stayed 2 nights in Apr 2023

10/10 Excellent

Tabitha

The property is stunning. The staff is friendly and thoughtful. If I would have changed anything, it would be a bit more deeper massage during spa, and restaurant seemed to have some young staff who were not as polished as other experiences I have had. Otherwise stay was lovely.
Stayed 1 night in Feb 2024