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메디아 루나 리조트 & 스파 - 올 인글루시브 여행 후기

3.5 out of 5
메디아 루나 리조트 & 스파 - 올 인글루시브
Carib Point, Jones Ville, Roatan, Bay Islands

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 27개 이용 후기 중 6개" "
평점 8 - 좋아요. 27개 이용 후기 중 11개" "
평점 6 - 괜찮아요. 27개 이용 후기 중 6개" "
평점 4 - 별로예요. 27개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 27개 이용 후기 중 2개" "

8.0/10

청결 상태

7.8/10

직원 및 서비스

6.0/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

Nohra 님, Virginia

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Ants in the bathroom Ceiling wet No wifi I like the amaca
2020년 1월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
L’emplacement est magnifique, c’est un endroit calme et discret, des vacances mémorables! La nourriture est très bonne.
2019년 1월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is excellent if you want a quiet place to rest .. If you want to move to west end or west bay you need a rental .. taxis are too expensive
2019년 1월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
This property is off of the beaten path. It is nowhere near the west end or Coxen hole or any of the other popular destinations. The staff is very friendly and very eager to please. When we encountered problems ( one or two minor issues) the staff and management were very quick to help and make amends. As a SCUBA diver, this location is great; the associated company, “AquaAdventures” is convenient and staffed with talented divemasters. Morning and afternoon dives are available to guests. My only complaint is the hotel’s relationship with the tour operator that takes residence in the lobby of the resort. We wanted to go to the West End for shopping and sightseeing and were told that a car to the West End would cost $100 USD. For the record, I have driven from the VA-N.C. border to upstate New York for less than $100. When I asked the Hotel reception how to travel to West End, I was told to consult with the tour operator.
2018년 12월에 12박 숙박함

8/10 - 좋아요

Edward 님, Roatan Honduras

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I like the buffet food the rooms were very clean the staff were help full and nice the pools were clean and the beach was clean, the only thing i think that needs to be improved is the potablr water it is a bi salty but over all my wife my dauther and i injoyed the stay will vist agsin when possible
2018년 8월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente lugar para descansar en familia. El staf apoya mucho para q los niños se diviertan y los padres descansen
2018년 8월에 3박 숙박함
답변 제공: HM Resorts 님, 2018년 8월 11일
Muchas Gracias por su comentario! Quedamos a la orden para futuras reservas.

6/10 - 괜찮아요

Virginia 님, Alexandria, VA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was perfect, but I don’t understand why the water from the shower was saltwater! I did not like that. I hope when I return it will be different.
2018년 7월에 2박 숙박함

8/10 - 좋아요

Roshan 님, Georgia, United States of America

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Interesting Hotel
The dive side of the hotel has a pleasant view of the ocean. The rooms are nice however, there is no wifi access in the rooms. The gymn needed to be updated and wifi access has to upgraded. I could not make any wifi calls. Staff are the best in the hotel industry. Changing the food location would make it really nicer, for example a bbq outside....You can't rent a scooter to get to the hotel, the access road is to dangerous. To steep and plenty pot wholes. I would only recommend a car to get to the place. Shows are okay, instead of focusing on tropical themes, maybe something like Mayan dance themes or story...or Mayan culture...Or story of how the island of different people came to live on the island.
2018년 6월에 6박 숙박함

4/10 - 별로예요

Ricardo 님, Roatan

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Staff was very unpleasant. We hold almost 1 hour to be served dinner. We asked for water to be delivered at our room and no one came. Overall, I didn’t feel my money was worth it
2018년 6월에 1박 숙박함

10/10 - 훌륭해요

Carolyn 님, USA, California

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful for Snorkeling. Great Food and Service!
Snorkeled everyday!!!! Great food and service! Very relaxing vacation and that is exactly what I wanted!
2018년 3월에 6박 숙박함

10/10 - 훌륭해요

julia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 1월에 5박 숙박함

8/10 - 좋아요

REYNA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 2박 숙박함

2/10 - 너무 별로예요

Dennis 님, Maryland

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible experience, move out the following day
I won't ever recommend this hotel to a friend, is out of date and needs lots of attention, could be better with a better management, I've moved out the following day but in fact I wanted to move since the first day but they where hesitant to get me to another hotel, still awaiting refund!!
2017년 7월에 5박 숙박함

10/10 - 훌륭해요

Rebeca

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 3박 숙박함

10/10 - 훌륭해요

Mercy 님, San Pedro Sula

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Definitely coming back!
Wide, open and quiet, with summer vibes, excellent food, pleasant staff, relaxing was as easy as breathing, will definitely book it back.
2017년 7월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Peacefull, a bit over priced
Warm, engaging staff. Hard to reach reception or front desk prior to your stay. No blowdryer, No iron in room. Plenty buffet style food but gets cold, needs to have a warmer available. Over priced tour and excursion. Seek outside for a much better deal.
2017년 6월에 2박 숙박함

4/10 - 별로예요

Tammy 님, Arkansas

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Remote resort on the beach
They used VERY creative photography for the rooms and beach. Our room had lots of water damage in the bathroom, one of the sinks would hardly drain, little lighting in the bathrooms and they only have COLD SALT WATER showers. They only provide towels, no wash cloths/handtowels even though we asked for them DAILY. They have scheduled power outages twice a day that would be ok if they actually stuck to the schedule! Because its warm during the day they start lawn maintenance early... early as in 5am, 5AM right outside your rooms till usually 7am. I'm talking DAILY lawn maintenance with blowers, weedeaters the whole bang!!! EVERY SINGLE DAY... The resort is remote, the hotel only offers a shuttle to/from the airport for a fee. So if you want to see/do anything on island you either have to rent a car from the resort or purchase an excursion from the resort. The beach is SMALL but clean. The pool is nice and clean. The staff is very friendly. They have armed security everywhere, which is a little unnerving, but at least you know that resort guest are the only ones there....
2017년 5월에 5박 숙박함

8/10 - 좋아요

Bull 님, new york

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel, excellent service.
Loved the hotel ambiance. The service was great. On the negative, the road needs to be paved( full of pot holes, stone, and mud. The food was repetitive, and the entertainment for the most part was not good. The hotel dancers only perform one night(they were good)and they had a gentleman who played keyboard and sang who was really good, but that was it.

8/10 - 좋아요

María Eugenia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Keri 님, Calgary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great relaxing getaway
Great couples getaway! Very low key and relaxing. Small resort so everything was very personal. Our cabana was on the Oceanfront and it was well worth the extra $'s. Always beach chairs available on the beach or by the pool; never a line up at the bar or for dinner. Great nightly activities that kept everyone entertained. The BEST snorkeling and scuba diving I have seen. Private beach was fantastic and very well maintained. We rented a car one day and went sightseeing to the West End. Glad we were staying at Media Luna; the West End was great to visit but is way more commercialized. We really enjoyed the low key atmosphere at Media Luna; biggest decision was beach or pool to start the day! I hear there will be direct flights from Calgary/Edmonton next year. Looking forward to that!

6/10 - 괜찮아요

José David 님, San Salvador

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Decente para descansar... únicamente
Las habitaciones son bonitas, pero la cama incómoda y no hay wi-fi en la habitación... el transporte es en vehículos descuidados y la zona está completamente alejada del centro de Roatán y sus ciudades mas pintorescas (west bay y west end) el paraje es precioso y hay silencio suficiente para descansar; pero no es el lugar para pasar una vacación divertida. El costo de transporte interno es increíblemente caro.

8/10 - 좋아요

Davis 님, estado de mexico, mexico

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
regresaria la proxima vez.
Muy bien, el servicio, la comida, el cuarto y en general todo, la playa muy rocosa aunque tranquila.

6/10 - 괜찮아요

Mariana Martin 님, Mexico City

좋아요: 청결 상태
A weekend off
I was traveling in Central America for work, and instead of staying at San Pedro Sula I went to Roatan to spend the weekend off. I choose the hotel because it is all included, all the rest I've checked were not (except for Henry Morgan which is part of the same group HM), but at the end I decided for Media Luna because I wanted a quiet place. All inclusive was a must because with only 3 days in the island I didn't want to waste any time. That being said: - rooms are ok, spacious and well kept, mine was ocean front, if you're expecting a huge ocean view, forget it, lots of vegetation but it has its charm - food was ok, typical buffet food - during the weekend I was in there, it was not that crowded which I loved because the pool and the beach seemed private - not much to do, it is a small hotel, but it is good if like me, you're spending a weekend off.
Main view
Small pool
My cottage

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worse exeprience ever
The staff and manager of this Hotel will try to overcharge you for every single thing. The premises are not bad, but the location is ridiculous. 40 minutes from the rest of the island. Other hotels allow you to enjoy the several attractions of Roatan, but in Media Luna you will be a slave of the poor service and the worse food you will ever have in your life. Trust me. Avoid Media Luna's resort.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
Beautiful property , bad food
We only stayed one night. The property and view was beautiful. the rooms looked clean but we found a big brown insect in the bathroom. No phones in the rooms The food was not good at all.The property is an all inclusive resort, but they only offer a buffet for breakfast, lunch and dinner. dinner is offered from 6-8:30 so if you are hungry before or after there is no food options.

8/10 - 좋아요

Suzie 님, Fort Worth, TX

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel, great location, cheap drinks, OK food
The hotel is very nice in a beautiful location. The staff is awesome, specially the entertainment team. Drinks are bad, really cheap stuff. However, the Hollandaise bear is great. Strong and always cold! The food has a bad presentation and has it's ups and downs. No cheese or ham available at breakfast, unless you ask for an omelet. Snacks are horrible some days. Basically the same options every day. We did have a sea food night that was good though! This property is really great and could be an unbelievable resort if the administrator was more careful and had a better vision. There is a wood sundeck in front of the ocean that would be a wonderful spot for a bar with happy hour, music etc. Lots of great areas that are not well explored. I recommend anyway. The price is right for what you get. Lots of friendly Europeans and Canadians around. Great massage at the SPA!!!

6/10 - 괜찮아요

Richard 님, Texas

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Roatan deserves 5 stars, Media Luna... maybe 3...
My wife and I went to Media Luna for a valentines weekend trip. The resort itself although slightly on the small side was beautiful and seemed relatively well maintained. It was a good place to stay for a few days but was lacking in a few ways. The drawbacks that will likely prevent me from going back again are 1) The food. Going into the trip I felt like I had pretty low expectations of the food given the reviews of others but my expectations were not low enough. 2) Remote Location. Although the location was great for a two day trip if I were to go back again I would probably stay somewhere closer to the west end or north shore of the island 3) The service. For every great and friendly interaction I had with the staff there was another that was just poor. The arrival shuttle was about 30-45 minutes late. I understand that you need to be flexible when traveling to other countries, however when you arrive and there is no representation from the property you begin to get concerned. Perhaps the worst was when coordinating the return trip to the airport. The gentlemen at the desk insisted that we must take a 9:00 shuttle to the airport even though our flight did not depart until 2:45.