Robert Wood Johnson University Hospital Tours

Great location!

A disappointing stay at the empire. Whilst the location is great, not much else lives up to the images online. Our room was tired with cracked paint in all areas and a strong smell of fish. Our blind was broken and although we advised front desk of this on day 1, no one repaired it, so we had no natural light in the room for our entire stay. The rooftop pool bears no relation to the pictures on the website and is little more than a large bath. Chambermaids and door staff were friendly, but reception staff were cold, unhelpful and quite rude. Poor value all round