Rock Springs Run State Reserve, Florida hotel rooms at the Hilton Hotels

"The rooms are old and outdated. AC was loud and paint was peeling. It was great location, and pool was nice to relax in. "

"1 star — would not stay here again. This was one of the most poorly run hotel experiences I’ve had. No elevators, no working room phones anywhere on the property, WiFi didn’t work, and the TVs were non-functional. Housekeeping is basically nonexistent, they only clean every 3 days (which you’re not clearly told upfront), and even then nothing is consistent. We had to ask for towels, trash wasn’t taken out, and basic upkeep just didn’t happen. The hotel is clearly understaffed. The front desk clerk was running back and forth delivering items to rooms, which explains the slow service, but that’s not an excuse for the lack of basic operations. One of our rooms had no power on half the room. After being moved, the second room also had multiple issues. At that point, it’s obvious this isn’t a one-off problem, it’s how the property is run. Breakfast costs extra and is absolutely not worth it. This place needs serious management and operational fixes. Until then, save your money and stay somewhere else."

"Convenient to the parks"

"Not good "

"Friendly people, good wifi, not very clean "

"Great location and pretty nice hotel with shuttle service to the park attractions. Would have given a 5-star review but the hotel was one of the loudest hotels that I have stayed in. It felt like you could hear everything in the hallway and next door. But overall, a good hotel for the price."

"Such a pleasant stay for myself and my daughter. "

"Nice place "

"I did not feel at all safe here and there was no way I could stay. The hotel is right next to a huge jail and correctional facility. It is very sketchy. Questionable people were loud and milling around in the parking lot. I have not been able to reach anyone at the hotel to refund 14 days of my stay. the number provided hangs up and no attendant is reachable. I do not recommend this location to anyone, especially single women. It is not safe. Hotels.com should not promote this location. The only redeeming factor was that the young man at front desk was nice. However, he could not help me. "