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“I stayed at your Fairfield Inn for two nights while in town for my mother’s funeral. I originally booked a king room but was moved to a double due to overbooking. Both nights I was awakened at 12:30 a.m. by a loud pinging and dripping noise from the AC unit. I reported the issue after the first night and was told maintenance would address it, but the problem continued the second night. I was unable to get proper rest during an already difficult time. I also contacted Expedia, and they only...

“Perfect”

“Room very clean, Staff very friendly, AC very good, ”

“They must’ve just updated this hotel because everything was practically new!”

“Clean rooms”

“The room was good but they need to change the pillows, two of the pillows had mildew on them. The breakfast was good but the orange juice machine was not working, also they need better. Communication with house keeping I thought check was at 12 twice housekeeping came to the room asking if we were checking out no one should have knocked on our door until after 12 even if we did or didn’t ask for late check out.”

“Yes ”

“The room was in ok condition. Staff was pretty decent. ”