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Pros: Super friendly staff, really nice area, easy access to the train station, movies on-demand are free, free wifi. Cons: For Club Rooms, the mini-bar should be free of charge. I will definitely come back!

It was great.

Staff was amazing

The hotel is within walking distance from Shin-Kobe Shinkansen Station. The room is big and nice, and temperature can be controlled easily and turned on 24/7, you dont need to put your room key in a slot for electricity. They also have extension cord near the bed which is really convenient, and provide bottles of water every day. They also have 2 types of restaurants for breakfast, and have multiple restaurants for dinner. They can also keep your luggages and can use postal service. The...

Great stay and incredible breakfast buffet.

Great location, short travel to USJ. Wonderful staff, everyone is so polite at the hotel. Most likely, I will stay here again when I visit USJ again, granted I wasn't able to use their onsen due to my tattoos.

Very convenient located, closed to both metro station and UNJ. Staff were friendly and helpful.

Great rooms with closet and Japanese style bathroom. Availability of laundry machines shown on TV channel. Great breakfast buffet. Japanese garden on 9th floor. Very responsive front desk. Great hotel for bad weather - you never need to go outside. Giant quality restaurant food hall on 8th floor. The mall / Yodobashi on floors B1 thru 8 can be accessed by escalator from the lobby, and there is a secret door that directly connects the hotel B1 elevator lobby to the grocery store in the mall,...

Train station was 5minutes walk from the hotel. Though the room was on the smaller side, it was very fancy and had all the amenities and was well kept. The staff was very nice and helpful as well. They called us a taxi when we needed to get our luggage to the airport and walk us down and waited in the cold with us for the taxi to arrive. Great service!

Our stay in Hotel Nikko is superb. The location has easy access to subway, airport limo pick-up, department stores, shops and restaurants.

Good location, upkeep of property is great. The room is clean and comfortable. Complementary breakfast spread is generous and delicious. The staff is friendly and makes you feel welcome.

♡♡♡

Good size room in a nice area of town. Main metro lines less than 10min walks.

The hotel was perfect for our needs. We had 3 beds in our room for our family. It was very clean. The staff was very friendly and helpful. The breakfast selection was very good. Location was also great. One street over from a covered street with all kinds of restaurants and shops

In short it was perfect. Station right next door with none of the noise or heavy foot traffic and walking distance to many choices. And of course. Family mart next door was amazing. Great hotel! would definitely stay again.

Location was practical for traveling needs, and the hotel was very clean with many amenities.

This property offered exactly what we needed and the location was excellent. I would definitely stay here again!!

We had a little bit of a hard time finding the entrance to the property because it’s was on the side of the building in the alleyway but it was flanked by a Lawsons AND a Sugi Pharamcy (both of which we visited several times during our 4 day stay. The check in is on Floor 2 and staff was very friendly and helpful and quick! Our room was on the 14th floor and I selected a corner room with the hope it would be spacious enough for three adults. When I opened the door I was relieved that there were...

Great stay, super clean and lovely. Room and breakfast views of the city were amazing. Loved the breakfast buffet that’s offered in the mornings, many options available. Would definitely stay here again.