4/10 - 별로예요
Samantha
아이를 동반한 가족 여행
2024년 6월 20일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
Pros: The location is nice. The property feels secure, and the room felt clean enough (though the extra pillow found in the closet had a large red blood colored stain on it). The staff, once spoken to in person, was beyond nice and kind. The rooftop decks (plural—there are 3) are incredible and have some of the best views of Rome. The AC is amazing as is the boiler. We never felt hot in the room nor did we run out of hot water.
Cons: We never had internet our entire stay. We also couldn’t get a cell signal. The TV didn’t work properly and all the stations had stripes on them so just volume. This was problematic with kids. We had a room that was inaccessible with an elevator. I was carrying 5 bags for myself and my 2 daughters alone down and up slippery stairs. Communication before was so confusing! There is a city tax to pay in cash and it was more than less than more. Reception closed before we arrived and was 5 min walk on cobblestones from our apartment (again bags and kids), so we had to rush back the next morning and cut a tour at The Vatican short to give money and Passports to them. Except—I left money in an envelope and sent scanned passports, so I was not told I didnt have to be there by 10am and this rushed for nothing. It is VERY noisy in the building bc of echoes. We had a sound machine and my kids woke up to slamming doors and people on the stairs all the same, The top roof terrace is scary w kids.
Samantha
2024년 6월에 2박 숙박함