Front of property - evening/night
Check availability

Reviews of Ele Green Park Hotel Pamphili

4 out of 5
Ele Green Park Hotel Pamphili
L.go Lorenzo Mossa, 4, Rome, RM

Reviews

7.4

Good

Rating 10 - Excellent. 23 out of 109 reviews" "
Rating 8 - Good. 47 out of 109 reviews" "
Rating 6 - Okay. 20 out of 109 reviews" "
Rating 4 - Poor. 12 out of 109 reviews" "
Rating 2 - Terrible. 7 out of 109 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Hansen

Stayed 1 night in Sep 2023

10/10 Excellent

Ralph

Stayed 1 night in Feb 2023

8/10 Good

mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel outside centre of Rome
Outside Rome centre but very useful location for congress I was attending. Extremely good value for money and very good service. Would stay here again.
Stayed 3 nights in Dec 2021
Response from Caporicevmento on Dec 30, 2021
Thank you

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
The property was clean and well looked after, but very old. Definitely in need of an update.
Stayed 4 nights in Jan 2020

6/10 Okay

Jim, Boise, ID

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is very dated and desperately needs a renovation. The bed was like sleeping on a box spring. The hotels ratings is way off base.
Stayed 5 nights in Jan 2020

8/10 Good

Jan

Liked: Cleanliness, staff & service
Good value for the money
Location in a nice park. Entry and hall slightly used. Rooms OK, clean. Breakfast sufficient. Wifi in the room OK. Very bad acoustic insulation - you hear everything from the hallway and neibourghing rooms. Rubish in front of the gate.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good customer service a little of the beaten track but not to far
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveler

Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
People were nice, but no everyone speak English. Location is bab and condition is poor
Stayed 2 nights in Jul 2019
Response from La Direzione on Aug 8, 2019
Dear Anonymous guest thank you for your reviews. We are sorry you were not satisfied but for sure all the staff working in hotel know more than one foreign language, English as main language. Anyway we take care of your comments in order to avoid mistakes in the future. Unfortunately we cannot move from this area...

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
The hotel outside looks a bit dilapidated but the rooms are big enough and clean. The staff are very helpful and friendly. Far from the city centre but only 15min walk from the metro station.
Stayed 1 night in Apr 2019
Response from Simonetta on May 7, 2019
Dear Sir thank you very much for your comments . It will be a good effort to make always better. We hope to have a new chance to welcome you regards

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rome getaway
We chose this hotel because it was located close to where we were meeting up with a tour. The room was very nice and spacious and clean! When we travel to Rome this will be our hotel of choice. Buffet breakfast was good with a wide variety of both hot and cold items.
Stayed 2 nights in Sep 2018

6/10 Okay

eduardo

Liked: Staff & service
Disliked: Property conditions & facilities
Not too happy.
Sept. 16 & 17: The carpeting on the hallway from the door was damp! Small room; no light above the working desk; the internet WiFi was terribly weak. A few front desk staff were somewhat unfriendly. Location was quite and very good however; and breakfast was average.
Stayed 1 night in Sep 2018

8/10 Good

Antonio, Windsor ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located very good building excellent staff close to the Vatican good breakfast
Stayed 2 nights in Aug 2018

8/10 Good

Adel

Liked: Cleanliness, staff & service, room comfort
The tv in the room was an old type and very small
Stayed 2 nights in Jul 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Room was clean but had limited A/C and seemed to be tailored to tour groups rather than jndividual guests. Breakfast was a cattle drive type of funnel through expedition. Nearest subway station was a mile from hotel with no shutle service and minimal sidewalk space. Would not recommend unless no other options were available,
Stayed 4 nights in Jul 2018
Response from General Manager on Sep 14, 2018
Dear Guest, we wish to thank you for sharing your review about your recent stay at our Ele Green park Hotel Pamphili. Please accept our sincere apologies if you experienced some discomfort due to some mainteinance works held during your stay. Althought your opinion is not positive this time, we truly hope we can get the chance to host you again in the future to turn your idea and provide you with the best comfort. All the best.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from General Manager on Jul 25, 2018
Thanks for your comment. We look forward to host you again soon All the best

6/10 Okay

B

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not as advertised...no air conditioning
One of my selection criteria is always airconditioning. Sadly it was not working/ available. When i requested a fan for my room..I was told they did not have one.
Stayed 6 nights in May 2018
Response from General Manager on Jul 25, 2018
Dear Guest, thanks for your review about your recent stay at our ELE Green Park Hotel Pamphili. We apologize for the inconvenience about the air conditioning that was not working properly in your room. As you know, we did all that we could do offer you the best stay and fix the problem. Hoping to host you again in the future we send our Best regards

8/10 Good

Gert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for business people
Hotel was perfect for what we needed whilst attending a congress in the area.

8/10 Good

Danny D, Toronto

Liked: Room comfort
Quiet Older Hotel in a very safe area
This hotel caters mainly to tour groups. An excellent choice if one is driving own vehicle as there is ample, free and secure parking. An older hotel that is situated on a large gardened property which is a delight for Rome. The furniture and decor is stark and cold. I would rank this at most a 3 and a half star hotel. The closest Metro is Cornelia which is a brisk 20 minute walk on Via Aurelia. Few amenities in the neighbourhood although there are a restaurants within a 10 minute walk on Via Aurelia.
Stayed 2 nights in Oct 2017

2/10 Terrible

Shani

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tired and needs revamping
Rude staff on front desk manly .. beds and pillows need to be replaced and the entire hotel is extremely tired .
Stayed 2 nights in Sep 2017

8/10 Good

Ruth, Halifax, NS, Canada

Liked: Cleanliness, staff & service, room comfort
Nice Hotel
Nice clean hotel. The restaurant employees are great
Stayed 2 nights in Sep 2017

10/10 Excellent

Clive, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Pamphili Green Park, Rome
The hotel is homely. The staff were excellent especially in the reception, the restaurant & the bar. These staff made our stay something special. The restaurant food was very tasty. The room was clean & comfortable. The location is slightly out of the city but means that it is not as noisy as hotels in the centre. The Metro is only a 15 minute walk away which will get you to most of the visitor attractions.
Stayed 7 nights in Jun 2017

8/10 Good

U2 Concert Goer

Liked: Cleanliness, staff & service, room comfort
Good Location but Wi-fi Wasn't Working
Overall very good location, clean and spacious rooms but wi-fi wasn't working and mini-bar was empty. Firstly, the hotel is very big and set in a secluded location. As another reviewer mentioned it seems to specialise in coach tours. The gate is locked at a certain time so if you come back either late at night or early in the morning you may have to call the intercom so that the staff can open the gate for you. The hotel is situated about 15 minutes walk from Cornelia metro station just off a busy main road - this to me is the hotel's biggest selling point. There is a nice Chinese restaurant about a three minute walk back towards the main road. A word of warning; the footpaths are very narrow (just enough width for one person) so if you are carrying a lot of luggage walking can be tricky. Rooms are spacious and very clean. However the place is a bit sparse. There was no information pack in the room and the mini-bar was empty! The hotel description claims internet access and indeed I picked up the hotel wireless network on my laptop, mind you this was only available in the lobby and there was no signal in my room. Perhaps this is because my room was on the 4th floor? However the wireless network wouldn't work so when I asked the staff they told me that the wi-fi wasn't working. This is where the hotel drops a rating for me. Internet access is also offered via a couple of communal PCs to one side of reception but these seemed to suffer from the same broken connection. I was left to plan my holiday in Rome using a free map I got at the airport! There was a decent buffet breakfast available in the restaurant which included cereal, juice, yoghurt, fruit, ham, cheese, bread, tea and coffee and cake! The staff member on duty at breakfast was friendly. One word of warning; the day I left I went to breakfast early, around 7am, and there was a massive queue. The restaurant also serves other meals but I only ever had breakfast there so I can't comment any further.

8/10 Good

Anonymous

Liked: Cleanliness, staff & service, room comfort
Rome Family Vacation
The hotel is very nice and located in a quiet, safe neighbourhood. The staff were very helpful and the room was spacious, clean and very pleasing. The hotel is located about 600 meters from the Metro (subway train) which is ideal for going anywhere. You can take a bus to the Metro or walk like we did. I was very pleased with the hotel and the staff. This was my second time in Rome and the last hotel I stayed in, the rooms were very small although nice. The rooms at the Clarhotel were great.

8/10 Good

Anonymous

Liked: Cleanliness, staff & service, room comfort
Hotel in a Park
Almost every taxi driver we had had a little trouble finding this hotel even with gps; it is in a park setting behind gates. While we were there (over Easter) several bus loads of tourists from Spain and Germany arrived and I got the impression bus tours are most of their business. The hotel has an old fashioned elegance and the rooms very clean and spacious. We had a nice view of the garden area. The staff was very accomodating and put us in the room early since we had come from the U.S. on an overnight flight and arrived well before the official check-in time. The Metro is about a half mile (or more) away and my husband balked at walking there after the first day so we usually took a cab to the Metro (about 10 euros). There are buses on the main street that would certainly connect with the Metro but I never did learn to use them. We did check out the Mercato just across the street from the Metro. Interesting to see all the hams and cuts of meat we don't have as well as the cheeses, veggies and fruits. You can get some prepared food there for a quick lunch.

4/10 Poor

Giancarlo

Disliked: Cleanliness, amenities, property conditions & facilities
Camere vecchie e maleodoranti. Foto di presentazione della struttura non corrispondono alla realtà
Stayed 1 night in Mar 2024

8/10 Good

LUCIO

Liked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 6 nights in Jun 2023

2/10 Terrible

Salvatore

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Jesus

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel viejo las instalaciones viejas,las directora muy antipática no lo recomiendo nada.
Stayed 1 night in Jun 2023
Response from Simonetta Pietrobon on Jul 3, 2023
Muchas gracias por su comentarios. Lo siento muchos sobre todo porque no he tenido el placer de conocerla Saludos

4/10 Poor

Hugo

Traveled with group
Liked: Cleanliness
Muito caro para as condições que oferece
Fica a 1.4 Kms do metro o que é excelente. Está num sitio muito sossegado. Apesar de ser 4 estrelas parou no tempo nos anos 60.... Com o espaço que tem merecia ser remodelado, é ter um bar para os clientes possam usufruir de uma bebida. Pequeno almoço com pouca variedade, os pães pequeninos não se conseguiam comer de duros que estavam.
Stayed 6 nights in Apr 2023

8/10 Good

Vítor

Stayed 1 night in Apr 2023

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Italino

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bella struttura. Personale gentile.

8/10 Good

Francesco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

4/10 Poor

Patricia

Traveled with family
DEVE TER SIDO UM HOTEL BOM HA 20 ANOS ATRAS. ESTA ABANDONADO, VELHO, LARGADO, QUARTO DOS ANOS 80 RECEPÇÃO VELHA, TAPETES SUJOS, PLANTAS DE PLASTICO..UMA DECEPCAO
Stayed 1 night in Aug 2022

10/10 Excellent

Franco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel
Ottimo hotel, stanza bellissima e molto spaziosa, personale cortese e professionale
Stayed 1 night in Jun 2022

8/10 Good

samet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2022

6/10 Okay

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Generoso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Giovanni

Traveled with family
Liked: Cleanliness
La struttura ok, ma arredamenti in parte da rinnovare.
Stayed 1 night in Oct 2021

8/10 Good

Gerrit

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Zeer goede prijs/prestatie verhouding
Stayed 3 nights in Sep 2021

10/10 Excellent

Ciro

Liked: Cleanliness, staff & service, room comfort
Ottimo hotel da rimodernare
Soggiorno di una notte, struttura notevole, ricezione e personale (molto gentile e disponibile) adeguata per un 4 stelle. Purtroppo l’hotel risente del peso degli anni, avrebbe bisogno di un restyling totale.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021
Response from Caporicevmento on Apr 1, 2021
Ringraziamo per apprezzamento, ancor piu in questo periodo di generale difficolta Ci auguriamo poterla accogliere di nuovo presso la ns. struttura cordiali salut

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel grande molto comodo per raggiungere la sede dei concorsi, ma poco curato all’interno con arredo vecchi e datati, servizi pressoché assenti.letto non molto comodo e con i riscaldamenti spenti. Personale cordiale non ci tornerei
Stayed 1 night in Oct 2020
Response from Caporicevmento on Oct 28, 2020
grazie per la sua recensione. spiacente non abbia trovato il soggiorno di suo gradimento tuttavia vorremmo precisare che alcuni servizi sono limitati in relazione alle procedure post Covid 19 che le strutture alberghiere devono seguire. Relativamente al riscaldamento, l'ordinanza regionale attualmente in vigore prevede che i riscaldamenti siano attivati dal 1 novembre 2020. Per sua conoscenza. Ci auguriamo poter avere l'occasione di accoglierla di nuovo quando l'emergenza sara terminata ed i servizi normalizzati. Ovviamente avremmo avuto piacere di conoscere l'autore della recensione cordiali saluti

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Carolina, Reggio di Calabria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'Hotel di trova in un ottima posizione raggiungibile prima con la metro fino a Cornelia e poi l'autobus dopo 4 fermate si trova vicino all'Hotel Ergife dove si svolgono anche i concorsi il personale è gentile e disponibile la camera ottima
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2019