숙박 시설 정면

호텔 빌라 팜필리 로마 여행 후기

4 out of 5
호텔 빌라 팜필리 로마
Via Della Nocetta 105, Rome, RM

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 187개 이용 후기 중 118개" "
평점 8 - 좋아요. 187개 이용 후기 중 42개" "
평점 6 - 괜찮아요. 187개 이용 후기 중 15개" "
평점 4 - 별로예요. 187개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 187개 이용 후기 중 7개" "

9.4/10

청결 상태

9.0/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은 선택!!
관광지와의 거리가 떨어져있어 택시나 자동차를 이용하여 가야하는 점이 조금 아쉬웠지만, 호텔에 도착하는 순간 조용하고 편안하여 다 잊게 됩니다~ 쉬기에 딱 좋은 곳입니다.
2023년 9월에 1박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2023년 9월 12일
I'm glad to hear that you found the hotel to be quiet and comfortable once you arrived, despite the inconvenience of it being a bit far from tourist attractions. It sounds like it's a perfect place for a relaxing getaway. Thank you for sharing your thoughts!

10/10 - 훌륭해요

Suneeta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I went there with my kids on a mini break and the hotel was beautiful and clean. The surrounding is nice and picturesque. The staff were very helpful and friendly, breakfast was nice all through out our stay. The hotel was about 15 mins away from the city centre but the Uber drivers are amazing. A very very good stay overall
2024년 2월에 3박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2024년 2월 15일
Thank you for taking the time to share your experience with us. We are delighted to hear that you and your kids enjoyed your mini break at our hotel. It's fantastic to know that you found the hotel beautiful and clean, and that you appreciated the nice and picturesque surroundings. We are especially pleased to hear your positive comments about our helpful and friendly staff. Providing excellent service is our priority, and it's great to see that reflected in your feedback. We're glad you enjoyed the breakfast throughout your stay, and we appreciate your understanding regarding the distance from the city center. We're thrilled to hear that the Uber drivers were able to enhance your overall experience. Thank you once again for choosing our hotel for your mini break. We look forward to welcoming you and your family back for another very good stay in the future. Best regards,

8/10 - 좋아요

Vincenzo

2024년 2월에 1박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2024년 3월 25일
Grazie Vincenzo per l'ottima recensione. Speriamo di rivederla al più presto nel nostro Urban Resort.

10/10 - 훌륭해요

gioacchino

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unica pecca,albergo lontano dal centro,spostamenti in taxi ( che costano) altrimenti la naveþa con i propri orari Soggiorno, però eccellente.
2024년 2월에 3박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2024년 2월 12일
Grazie mille per aver dedicato del tempo a condividere la sua esperienza con noi. Siamo felici di sapere che il suo soggiorno è stato eccellente. Ci dispiace per l'inconveniente legato alla posizione, che ha reso necessari gli spostamenti in taxi. Riconosciamo che la comodità della posizione è un elemento chiave per molti ospiti, e apprezziamo il suo feedback in proposito. Abbiamo preso nota della sua osservazione e continueremo a valutare le opzioni per migliorare l'accessibilità e i trasporti per i nostri ospiti. Nel frattempo, siamo lieti che abbia apprezzato il suo soggiorno nonostante questo inconveniente. Speriamo di darle nuovamente il benvenuto in futuro e di poterle offrire un'esperienza ancora più piacevole. Cordiali saluti,

8/10 - 좋아요

Maria elena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2024년 2월 12일
Grazie mille per aver dedicato del tempo a condividere la sua esperienza con noi. Siamo felici di sapere che il suo soggiorno è stato eccellente. A presto!

10/10 - 훌륭해요

Tommaso

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2024년 1월 9일
Grazie infinite per la sua gentile recensione! Siamo davvero lieti di sapere che la sua esperienza con noi è stata positiva. Il suo feedback è prezioso per noi e ci incoraggia a continuare a migliorare. Sarà un piacere accoglierla di nuovo presto. Grazie ancora per la sua preferenza e per aver condiviso la sua opinione con noi.

8/10 - 좋아요

Azariel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed the cleanliness of the property. The front desk contains helpful information about how to get around the city and the hotel has a shuttle. However, the shuttle only takes you to a main city square, but use the map to walk to other locations or catch public transportation. I received a free room upgrade with a wonderful view.The breakfast buffet was nice and I thoroughly enjoyed the pleasant service from Yaya, Diana, and Irene the most. Overall, this is a wonderful stay whether you're traveling with a small group or a family.
2023년 12월에 6박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2024년 1월 9일
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed the cleanliness of the property and found the front desk information helpful for navigating the city. We appreciate your feedback on the shuttle service and will consider ways to enhance its convenience. We're delighted that you received a complimentary room upgrade with a fantastic view and that the breakfast buffet met your expectations. It's wonderful to hear that Yaya, Diana, and Irene provided you with pleasant service—we'll be sure to pass on your kind words to them. We look forward to welcoming you back, whether you're traveling with a small group or a family. Thank you for choosing us, and we appreciate your valuable feedback!

2/10 - 너무 별로예요

Andrey

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2024년 1월 9일
Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your less than satisfactory experience with us. We strive to provide the best possible service to all our guests, and it is disheartening to learn that we fell short in your case. Your concerns are important to us, and we would appreciate the opportunity to better understand the specifics of your experience. If you could provide additional details or contact us directly, we would be more than happy to address and resolve any issues you encountered. We value your feedback as it helps us improve, and we hope to have another chance to make things right for you in the future. Thank you for bringing this to our attention. Sincerely,

10/10 - 훌륭해요

ELHAM

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect in every way
2023년 12월에 7박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2024년 1월 9일
Thank you so much for your kind review! We are delighted to hear that your experience with us was positive. Your feedback is valuable to us and encourages us to continually improve. It will be a pleasure to welcome you back soon. Thanks again for choosing us and for sharing your thoughts with us.

10/10 - 훌륭해요

Riccardo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2024년 1월 2일
Grazie mille Riccardo per l'ottima recensione. Speriamo di rivederla al più presto nel nostro Urban Resort

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ottimo hotel e servizi
2023년 12월에 4박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2023년 12월 27일
Thank you so much for your amazing feedback. Hoping to see you soon again in our Urban Resort.

10/10 - 훌륭해요

Olga

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect! Welcoming, charming, outstanding. Can’t even imaging being here during the summer month. Super! Thank you!!!! Special thanks to Paolo. :) Bona Natale!
2023년 12월에 3박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2023년 12월 27일
Thank you so much for your wonderful review! We are delighted to hear that your experience with us was perfect, welcoming, and charming. It's always our goal to provide outstanding service, and we're thrilled that we were able to meet your expectations. We appreciate your kind words about our team member Paolo, and we'll be sure to pass on your special thanks to him. It's great to know that he made a positive impact on your visit. As for the summer months, we hope you get the chance to experience our hospitality again during that time. We strive to make every season memorable for our guests. Wishing you a joyful Buon Natale and looking forward to welcoming you back in the future! Best regards,

10/10 - 훌륭해요

Elvano

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bellisimo
2023년 12월에 3박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2023년 12월 16일
Grazie per la sua ottima recensione. Speriamo di rivederla al più presto nel nostro Urban Resort!

10/10 - 훌륭해요

Joanna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was absolutely divine from the pool/breakfast spread/spa. We had a wonderful time and now we are planning to go back next year and repeat this vacation.
답변 제공: Stefano, Guest Relation & Club Manager 님, 2023년 12월 11일
Thank you so much for taking the time to share your delightful experience with us! We're thrilled to hear that your stay was absolutely divine, and that you enjoyed the pool, breakfast spread, and spa. It's always our goal to provide a memorable and enjoyable experience for our guests, and we're delighted to know that we succeeded in making your vacation special. We look forward to welcoming you back next year! If there's anything specific you loved about your stay or any preferences you have, please feel free to let us know. We want to ensure that your next visit is just as wonderful, if not even better. Thank you once again for choosing us, and we can't wait to have you back for another fantastic getaway! Best regards,

10/10 - 훌륭해요

onur

2023년 12월에 3박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2023년 12월 5일
Thank you for your lovely feedback. So happy that we met your expectations. Cant' wait to see you soon again in our Urban Resort. Ciao from Roma!

10/10 - 훌륭해요

Zsolt

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2023년 12월 5일
Thank you for your lovely feedback. So happy that we met your expectations. Cant' wait to see you soon again in our Urban Resort. Ciao from Roma!

10/10 - 훌륭해요

giuseppe

2023년 11월에 2박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2023년 12월 19일
Grazie per l'ottima recensione! Speriamo di rivederla al più presto!

10/10 - 훌륭해요

Paolo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
OTTIMA STRUTTURA
2023년 11월에 1박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2023년 11월 29일
Thank you so much Alexander for taking the time to share your positive experience with us! We sincerely appreciate your recommendation and look forward to welcoming you back in the future. Best regards,

10/10 - 훌륭해요

Mauro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Struttura pulita tranquilla e confortevole
2023년 11월에 1박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2023년 11월 29일
Thank you so much for taking the time to share your positive experience with us! We sincerely appreciate your recommendation and look forward to welcoming you back in the future. Best regards,

10/10 - 훌륭해요

Lutfi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2023년 11월 19일
Thank you so much for taking the time to share your thoughts on your recent stay with us. We hope to have the pleasure of welcoming you back in the future. Warm regards,

8/10 - 좋아요

Noëlle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bel hôtel au calme de très belles chambres les personnels et aux petits soins le spa est également superbe le seul petit bémols pour moi les transports en commun qui sont à 15 minutes de marche de l'hôtel. Mais pour le calme et les services proposés je recommande
2023년 11월에 2박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2023년 11월 12일
Noelle, nous vous remercions sincèrement pour votre aimable commentaire! Nous sommes ravis d'apprendre que vous avez apprécié la tranquillité de notre hôtel, ainsi que nos chambres spacieuses et le service attentionné de notre personnel. C'est un plaisir de savoir que vous avez également profité du superbe spa. Nous comprenons que la distance aux transports en commun puisse être un inconvénient pour vous, et nous apprécions votre compréhension à ce sujet. Nous sommes constamment à la recherche de moyens pour améliorer l'expérience de nos clients, et vos commentaires sont précieux à cet égard. Nous sommes reconnaissants de votre recommandation malgré ce petit inconvénient. Nous espérons avoir le plaisir de vous accueillir à nouveau dans notre établissement à l'avenir. Merci d'avoir choisi notre hôtel et de nous faire part de votre expérience positive!

10/10 - 훌륭해요

Azeez

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2023년 11월 11일
Thank you for your wonderful review! We're delighted to hear that you had a positive experience during your stay. We look forward to the opportunity to welcome you back in the future. Best regards,

8/10 - 좋아요

Mariya

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We did not have wi fi. It was really difficult bc of this. Otherwise, everything was perfect 👍
2023년 11월에 2박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2023년 11월 7일
We sincerely apologize for the inconvenience you experienced during your stay at our establishment due to the lack of Wi-Fi. We would like to explain that it was a temporary issue that affected only Apple devices and occurred for just one day. We understand how important it is to have access to reliable internet, and we regret that you were deprived of it for a brief period.We are pleased to hear that, aside from this issue, the rest of your stay was perfect. We greatly appreciate your positive feedback and hope you will give us another chance in the future. We will do our best to ensure everything is perfect for your next stay. Thank you once again for choosing our establishment, and we hope to welcome you back soon. Best regards

10/10 - 훌륭해요

Grigory 님, Hollandale Beach

2023년 10월에 6박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2023년 11월 29일
Thank you so much Alexander for taking the time to share your positive experience with us! We sincerely appreciate your recommendation and look forward to welcoming you back in the future. Best regards,

10/10 - 훌륭해요

federico

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La struttura è in una zona tranquilla con ampio parcheggio. Hanno a disposizione un servizio navetta e un servizio taxi. Spesa taxi modesta per qualunque zona del centro. Personale super gentile. Colazione SUPER Super consigliato
2023년 10월에 3박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2023년 11월 4일
Grazie mille Federico pe l'ottima recensione. Siamo felici di sapere che abbia apprezzato la posizione e i servizi che il nostro Urban Resort offre. Speriamo di rivederla al più presto.

4/10 - 별로예요

Giuseppa

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2023년 11월 4일
We're truly sorry to hear that your recent stay with us didn't meet your expectations. Your feedback is important to us, and we apologize for any inconvenience you may have experienced. We are committed to providing the best possible experience for our guests, and we will take your comments into account as we work to improve our services. We appreciate your feedback and hope that you would consider giving us another opportunity to provide you with a better experience in the future. Sincerely,

8/10 - 좋아요

Mauro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Just the Place into the city Is quite fare from the historic centre. But hotel Is eccellente ti stay
2023년 10월에 1박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2023년 11월 4일
Thank you for taking the time to share your feedback about your stay with us. We're delighted to hear that you found our hotel excellent for your stay. We understand that our location is a bit farther from the historic center of the city, and we appreciate your understanding in this regard. We strive to provide a comfortable and enjoyable experience for our guests, and we're pleased that you had a positive impression of the hotel. Your kind words are truly appreciated, and we hope to have the pleasure of hosting you again in the future. If there's anything specific you'd like to see or experience during your next stay, please don't hesitate to let us know. Thank you for choosing us as your accommodation in the city. Best regards,

10/10 - 훌륭해요

Michael

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2023년 11월 4일
Thank you for taking the time to share your feedback about your stay with us. We're delighted to hear that you found our hotel excellent for your stay. Thank you for choosing us as your accommodation in the Eternal City. Best regards,

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Absolutely fantastic hotel; wouldn’t stay anywhere else.
2023년 10월에 3박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2023년 11월 4일
Dear Guest, Thank you for sharing your experience from your stay at our Urban Resort. We're delighted to hear that you had an enjoyable visit. We aim to provide a peaceful and relaxing environment for our guests, and we're glad you had a positive experience with us. Thank you for choosing us, and we look forward to welcoming you back on your next visit. Best regards,

10/10 - 훌륭해요

Marcella

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Personale un po’ scontroso in reception siamo stati accolti con ghigno e squadrato da capo a piedi poco professionale anche in uscita sembravano comari a fare pettegolezzi
2023년 10월에 1박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2023년 11월 4일
Grazie, Marcella, per la sua recensione. Siamo felici che il soggiorno sia stato piacevole. Ci dispiace apprendere che il personale della reception le sia sembrato scontroso, ma vogliamo assicurarla che teniamo molto al servizio e alla riservatezza dei nostri ospiti. È possibile che la sua osservazione sia riferita a un momento specifico di grande affluenza o concitazione lavorativa. Speriamo davvero di darle un'impressione ancora migliore al suo prossimo soggiorno. Sarà un piacere rivederla presto.

6/10 - 괜찮아요

Petri

2023년 10월에 1박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2023년 11월 4일
We're truly sorry to hear that your recent stay with us didn't meet your expectations. Your feedback is important to us, and we apologize for any inconvenience you may have experienced. We are committed to providing the best possible experience for our guests, and we will take your comments into account as we work to improve our services. We appreciate your feedback and hope that you would consider giving us another opportunity to provide you with a better experience in the future. Sincerely,

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Villa Pamphili in October
Stayed at Villa Pamphili in mid October and was very pleased that the pool was still open daily, we made good use of that, and the pool was our number one criterion for choosing the hotel. The personnel in the reception were friendly and helpful, as was most of the staff. The breakfast buffet was plentiful, surely you could find something to enjoy for breakfast ( juice tasted a bit off, otherwise everything perfect). Even if the hotel is far from public tranport (approx. 1 km from bus stop) I would choose it again for a stay.
Breakfast buffet
Breakfast buffet
Hotel view from the back
Breakfast
2023년 10월에 5박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2023년 11월 4일
Dear Guest, Thank you for sharing your experience from your stay at Hotel Villa Pamphili in mid-October. We're delighted to hear that you had an enjoyable visit.It's wonderful to know that the pool was a key factor in your choice, and we're glad it was open daily for your convenience. Your feedback about our friendly and helpful reception staff is greatly appreciated, and we'll be sure to pass along your kind words to the entire team. We're also pleased to hear that you found our breakfast buffet to be plentiful, with a variety of options to enjoy. We apologize for the issue with the juice and will address it to ensure a perfect experience in the future. While our location may be a bit farther from public transportation, we're thrilled to learn that you would choose us again for your stay. We aim to provide a peaceful and relaxing environment for our guests, and we're glad you had a positive experience with us. Thank you for choosing our Urban Resort, and we look forward to welcoming you back on your next visit. Best regards,

10/10 - 훌륭해요

adam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place to stay
2023년 10월에 1박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2023년 11월 4일
We are delighted to hear about your positive experience during your stay. Your feedback is much appreciated, and we hope to have the pleasure of hosting you again in the future. Thank you for choosing us for your accommodation, and we look forward to welcoming you back. Best regards,

10/10 - 훌륭해요

Shahram 님, Ottawa

2023년 10월에 3박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2023년 11월 11일
Thank you so much for taking the time to share your positive experience with us! Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Warm regards,

10/10 - 훌륭해요

Matthew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Apart from no iron in the room and the pool being a bit cold I give it a solid 9
2023년 10월에 4박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2023년 11월 4일
We are delighted to hear about your positive experience during your stay. Your feedback is much appreciated, and we hope to have the pleasure of hosting you again in the future. Thank you for choosing us for your accommodation, and we look forward to welcoming you back. Best regards,

8/10 - 좋아요

Geir

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rent, pent og romslig rom, og hyggelig betjening
2023년 10월에 3박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2023년 11월 4일
We are delighted to hear about your positive experience during your stay. It's great to know that you found the room to be clean, spacious, and comfortable. Our staff works hard to ensure a welcoming and pleasant atmosphere for all our guests. Your feedback is much appreciated, and we hope to have the pleasure of hosting you again in the future. If there's anything specific you loved about your stay or any areas where we can improve, please feel free to share. Your input is valuable to us. Thank you for choosing us for your accommodation, and we look forward to welcoming you back. Best regards,

6/10 - 괜찮아요

Christian

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 10월에 5박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2023년 11월 4일
We're truly sorry to hear that your recent stay with us didn't meet your expectations. Your feedback is important to us, and we apologize for any inconvenience you may have experienced. We are committed to providing the best possible experience for our guests, and we will take your comments into account as we work to improve our services. We appreciate your feedback and hope that you would consider giving us another opportunity to provide you with a better experience in the future. Sincerely,

10/10 - 훌륭해요

mats

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Jättefint hotel bra frukost. Lite långt ifrån city.
2023년 10월에 4박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2023년 11월 4일
Thank you for your lovely feedback. Can't wait to see you soon again in our Urban Resort. Ciao from Roma!

10/10 - 훌륭해요

Mildred

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very professional and accommodating.
2023년 10월에 2박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2023년 11월 4일
Thank you so much Mildred for your review. So happy that you had a great stay and we hope to see you soon again in our Urban Resort. Ciao from Roma!

8/10 - 좋아요

Shirla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2023년 10월 14일
Thank you for your review. Hoping to see you soon again in our Urban Resort!

10/10 - 훌륭해요

Simona

2023년 10월에 1박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2023년 11월 4일
Grazie Simona per l'ottima recensione. Siamo contenti abbia passato un buon soggiorno nel nostro Urban Resort. A presto,

10/10 - 훌륭해요

Peter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great spot, not walking distance from tourist spots but they offer a shuttle to a central location near the Vatican/piazza di risorgimento. Would go back here again!
2023년 10월에 1박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2023년 10월 9일
Thank you so much for your feedback. Hoping to see you soon again in our Urban Resort. Ciao from Roma,

8/10 - 좋아요

Charles

좋아요: 청결 상태, 직원 및 서비스
Nice Place but too expensive for what it is actually is.
2023년 10월에 3박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2023년 10월 7일
Thank you for sharing your feedback on our hotel. We appreciate your visit and your honesty in providing your perspective. We understand that pricing can be a significant factor when evaluating your dining or entertainment experience. We constantly strive to provide excellent value for our customers and maintain the quality of our offerings. We'll certainly take your comments into consideration as we review our pricing structure and ensure that it aligns with the value we aim to deliver. We hope you'll consider giving us another chance in the future, as we're committed to improving our offerings and making your experience more worthwhile. Your input is invaluable to us, and we genuinely appreciate your support. If you have any further suggestions or concerns, please don't hesitate to reach out. We look forward to the opportunity to serve you better in the future.

10/10 - 훌륭해요

Damaris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2023년 10월 6일
Thank you for your feedback. Very happy that we met yout expectation. Hoping to see you soon again. Ciao from Roma

10/10 - 훌륭해요

Claudette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice place to relax after visiting Roma.
2023년 10월에 1박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2023년 10월 4일
Thank you for your lovely review. Hoping to see you soon again in our Urban Resort. Ciao from Roma!

10/10 - 훌륭해요

Loribeth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had an excellent 5 night stay. Concierge was lovely, food in both restaurants were great, and the property was beautiful. It is about an 18-20 euro taxi to or from city center but well worth it. The pool was so nice to come back to after a hot day of sightseeing. I loved this hotel and spa so much I plan to visit annually.
2023년 9월에 5박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2023년 9월 29일
Thank you so much for your fantastic review! We are thrilled to hear that you had an excellent stay with us and that you found our concierge lovely, our restaurants great, and the property beautiful. It's wonderful to know that you found our pool to be a refreshing oasis after a day of sightseeing in the city. Your kind words and enthusiasm mean a lot to us. We are especially delighted to hear that you plan to visit us annually. We can't wait to welcome you back each year and continue to provide you with exceptional experiences. We look forward to hosting you again soon!

8/10 - 좋아요

marie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel bien mais excentre
Hôtel agréable avec très grande piscine Excellent petit déjeuner seul bémol très excentré quartier moyen se situe à 35 mn à pied du métro Il existe des navettes payantes 5euros par personne( pas de départ avant 10h30 et retour maximum 22h30)qui vous déposent à 15 mn à pied du centre historique alors surtout ne pas prendre des visites guidées de la ville avant midi sinon vous devez prendre un taxi qui vous coûtera alors 25euros pour le Vatican par exemple Petit remarque également beaucoup de séminaires hôtel mal insonorisé …. Globalement bien
2023년 9월에 4박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2023년 9월 28일
Merci beaucoup d'avoir partagé votre expérience à l'Hôtel. Nous sommes ravis d'apprendre que vous avez apprécié notre hôtel, en particulier notre grande piscine et notre excellent petit-déjeuner. Votre avis est précieux pour nous. Nous comprenons que l'emplacement peut être un inconvénient pour certains voyageurs en raison de son éloignement du métro et des frais associés aux navettes vers le centre historique. Nous prenons note de vos commentaires à ce sujet, et nous nous efforcerons d'améliorer la disponibilité et les horaires de nos navettes pour mieux répondre aux besoins de nos clients. Nous nous excusons pour tout désagrément lié à l'insonorisation de l'hôtel et prenons cela très au sérieux. Nous travaillons constamment à améliorer la qualité de notre hébergement pour garantir un séjour confortable à nos clients, et nous allons examiner de plus près cette question. En fin de compte, nous sommes ravis que votre expérience globale ait été positive malgré ces inconvénients, et nous espérons que vous choisirez de séjourner à nouveau chez nous lors de votre prochain voyage. Votre satisfaction est notre priorité, et nous prendrons en compte vos commentaires pour améliorer davantage nos services. Cordialement,

10/10 - 훌륭해요

GAIL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I loved this hotel. The stuff was amazing. The property was clean.Looking forward to staying there again.
2023년 9월에 6박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2023년 9월 23일
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you loved your stay at our hotel. Our team takes great pride in providing exceptional service, and it's heartening to know that you found our staff amazing. We're also delighted that you found our property clean and comfortable. We can't wait to welcome you back for another stay with us. Your continued support is greatly appreciated, and we look forward to making your next visit just as enjoyable. Once again, thank you for choosing our hotel, and we look forward to serving you again in the near future. Warm regards,

10/10 - 훌륭해요

Rose-Marie Lydie Voisin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 9월에 2박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2023년 9월 23일
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you loved your stay at our hotel. Ciao from Roma!

10/10 - 훌륭해요

Gry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Stefano, Guest Relation & Club Manager 님, 2023년 9월 23일
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you loved your stay at our hotel. Ciao from Roma!