I stayed this hotel for 4 nights. When we arrived at Rome in the night, we couldn't find the location. But the staff found us and guided the hotel. We felt grateful for it, but after that the service was poor.
The service was not good. We ordered the two beds and two blankets. However, we found only one bed and one blanket. The staff told us that they would change the condition but tomorrow, we didn't find any change for it. So we kindly requested the staff for two blankets, but when we came back form the journey, the bed was only one and the blanket was also only one. I think they don't understand what the service is. We know usually the staff in Roman hotels doesn't provide good service, but it is not right. Even, they didn't change the towels. I'm really wondered whether they are eligible to get the service tip or not. Although their service was terrible, we left some tip. But I never ever recommend this hotel, and hope to travelers stay other hotels.
