Dear Hyokyoung,Thank you for your review. It's a pleasure to know that you appreciated the service and high standards which we work to uphold at our hotel. We look forward to welcoming you back.Kind regardsStefania PesciGuest RelationsBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Soo Chul,Thank you very much for such a positive rating!We hope to welcome you back again.SincerelyStefania PesciGuest RelationsBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Ilsang, Thank you for the rating. We regret we didn't meet your expectations. We do hope to host you again for a more positive experience. Kind regards Stefania Guest Relations BW Hotel President Roscioli Hotels Group - Roma

Dear Seo Hyun, Thank you for your rating! We hope to see you again in the future. Kind regards Stefania Guest Relations BW Hotel President Roscioli Hotels Group - Roma

Dear Guest, Thank you for your ratings. Best Regards Stefania Pesci Guest Relations BW Hotel President

Dear Joo Young, Many thanks! We hope to welcome you back again very soon. Stefania Guest Relations BW Hotel President Roscioli Hotels Group - Roma

Dear Rosemary,Thank you very much for your positive and detailed feedback. We take pride in providing a convenient and comfortable experience for our guests, and it's rewarding to know that you had a positive stay. Your recommendation means a lot to us, and we appreciate your kind words.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Jamie,Thank you for your positive feedback. We are happy that you found our staff to be great!We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Hotel PresidentRoscioli Hotels Group - Roma

Estimado José Mauricio,Les damos las gracias por sus maravillosos comentarios y estamos muy agradecidos de que haya estado completamente satisfecho con su estancia en nuestro hotel.Esperamos darle la bienvenida de nuevo en nuestro BW Hotel President.Saludos cordialesStefania PesciGuest Reviews ManagerBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Lesley,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed your stay with us. We apologize for any discomfort you experienced due to the temperature in your room. We'll certainly look into ways to improve the temperature control in our rooms, especially during transitional seasons like March.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Harjeet,We sincerely appreciate your review! It's wonderful to hear that you had a fantastic stay with your family.Thank you for recommending our property, and we can't wait to host you all again soon.Kind regardsStefania PesciGuest Reviews ManagerBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Marco,Thank you for your kind words! We are delighted to hear that you enjoyed your stay and appreciated the vegetarian options at breakfast. We strive to cater to all dietary preferences and are pleased to hear when we succeed.We look forward to welcoming you back again soon.SincerelyStefania PesciGuest Reviews ManagerBW Hotel PresidentRoscioli Hotels Group - Roma

Gentile Luciana,Grazie per aver soggiornato da noi e per averci rilasciato la sua recensione. Siamo felici di essere la sua scelta per i soggiorno a Roma.Ci auguriamo di rivederla presto.Cordiali salutiStefania PesciGuest Reviews ManagerBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Graziela,Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience at our hotel. We hope to welcome you back again soon!Kind regardsStefania PesciGuest Reviews ManagerBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Iman,We thank you for your positive rating!We look forward to welcoming you back.SincerelyStefania PesciGuest Reviews ManagerBW Hotel PresidentRoscioli Hotels Group - Roma

Gentile Raffaella,La ringraziamo per il feedback. Ci dispiace che quest'ultimo soggiorno non sia stato all'altezza delle sue aspettative e ci scusiamo per i disagi vissuti. Purtroppo c'è stato un guasto al nostro impianto di climatizzazione che speravamo di risolvere con un rapido intervento da parte della nostra manutenzione. Ci rammarica di non aver avuto soluzioni alternative da offrirle. Abbiamo apportato delle modifiche alla nostra pet policy. Tuttavia, in virtù del disagio arrecato abbiamo deciso di non applicarle nessun supplemento in quest'occasione.Scusandoci nuovamente per il disagio recato e sperando decida di darci presto la possibilità di poter rimediare, lee inviamo i nostri più cordiali saluti.Stefania PesciGuest ReviewsBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Maribel,We thank you for your positive rating.We look forward to welcoming you back.SincerelyStefania PesciGuest ReviewsBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Uno Karel,Thank you for leaving us your rating!We hope to have a chance to host you again in the future.SincerelyStefania PesciGuest ReviewsBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Jean-Marc,We thank you for your rating.We look forward to welcoming you back.Kind regardsStefania PesciGuest ReviewsBW Hotel PresidentRoscioli Hotels Group - Roma

Estimada Adriana,Les damos las gracias por sus comentarios. Nos complace que haya disfrutado de su experiencia en general.Esperamos tener la oportunidad de servirle de nuevo en el futuro.Saludos cordialesStefania PesciGuest ReviewsBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Parke,Thank you for sharing your experience at our hotel. We apologize for any inconvenience you encountered during your recent stay. Our air conditioning is a centralized system. In this transitional phase between seasons, it is always difficult for us to determine when to make the switch from cold to warm air and be sure to please all guests. We decided to activate the heating and allow guests who do not yet feel the need to keep it off. We regret that this solution did not meet your expectations.We hope that you will consider staying with us again on a future visit to Rome.Best regardsStefania PesciGuest ReviewsBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Luiz,We thank you for your positive feedback. We are delighted that you enjoyed your stay with us.We look forward to welcoming you back.Kind regardsStefania PesciGuest ReviewsBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Sin,Thank you for your positive feedback! We are delighted to hear that the hotel exceeded your expectations. We look forward to welcoming you back for another enjoyable stay in the future.Best regards,Stefania PesciGuest ReviewsBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Valencia,Thank you for taking the time to share your experience with us. We are delighted to hear that our front office manager was able to assist you and resolve the situation with the driver. Our team is committed to ensuring a pleasant and hassle-free stay for our guests.We look forward to welcoming you back.Kind regardsStefania PesciGuest ReviewsBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Bayane,Thank you for your rating.We hope to see you again soon.Kind regardsStefania PesciGuest ReviewsBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Mei Hui,Thank you for sharing your experience with us! We are glad to hear that our staff was able to assist you with the air conditioning settings. We hope you had an enjoyable stay overall, and we look forward to serving you again in the future. Kind regardsStefania PesciGuest ReviewsBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Khaqan,We appreciate your feedback and are pleased to hear that you found our staff to be accommodating. Your comments are valuable to us, and we will take them into consideration as we continuously strive to enhance our guests' experiences. We look forward to welcoming you back.Kind regardsStefania PesciGuest ReviewsBW Hotel PresidentRoscioli Hotels Group - Roma

Dear ma del Rocio,Thank you for your positive rating!We greatly appreciate it.We look forward to welcoming you back.SincerelyStefania PesciGuest ReviewsBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Vincent,We appreciate your feedback and are sorry to hear that you were not satisfied with the breakfast. However, we are pleased to hear that you found our staff and rooms wonderful. We hope to welcome you back in the future.Kind regardsStefania PesciGuest ReviewsBW Hotel PresidentRoscioli Hotels Group - Roma

Dear David,Thank you for your positive rating!We look forward to welcoming you back.Kind regardsStefania PesciGuest ReviewsBW Hotel PresidentRoscioli Hotels Group - Roma

thank you so much! we are so happy that you felt comfortable with us!Best regards

Dear Manuel,Thank you for your positive feedback. We are delighted that you found our location perfect.We look forward to welcoming you back.SincerelyStefania PesciGuest RelationsBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Mary,Thank you for your positive rating.We hope to see you again soon.Kind regardsStefania PesciGuest RelationsBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Calli,Thank you for your positive rating.We look forward to welcoming you back.Kind regardsStefania PesciGuest ReviewsBW Hotel PresidentRoscioli Hotels Group - Roma

Dear David,Thank you for your fantastic review! We're thrilled to hear that you had a wonderful experience at our hotel, finding it clean, comfortable, and supported by excellent service.We look forward to welcoming you back.Kind regardsStefania PesciGuest RelationsBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Anthony,We appreciate your feedback regarding the area around the hotel and regret you felt uncomfortable at night. We hope this will not prevent you from staying with us again in the future.Kind regardsStefania PesciGuest RelationsBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Riccardo,Thank you for sharing your feedback with us, and we appreciate your loyalty as a returning guest. We're glad to hear that you found the hotel's condition to be very good. However, we are sorry that our quality memory foam mattress was not to your liking. While we do understand that this is a matter of personal preference, we have duly noted your comments. Regarding the transfer, we appreciate that you're bringing a problem to our attention. We will definitely look into the issue with the cab company to ensure that this inconvenience does not happen again in the future and that there are no discrepancies with what the guest requested. We look forward to the opportunity to serve you better in the future. Kind regardsStefania PesciGuest RelationsBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Michael,Thank you for your feedback. We are happy that you enjoyed our location and found outstanding our breakfast.We look forward to welcoming you back.Kind regardsStefania PesciGuest RelationsBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Steven,We thank you for your review. We are delighted that you had a very enjoyable stay and that we were able to meet all your expectations.We look forward to welcoming you back.Kind regardsStefania PesciGuest RelationsBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Rebecca,Thank you very much for your positive rating.We look forward to welcoming you back.Kind regardsStefania PesciGuest RelationsBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Fredric,Thank you for your positive rating.We hope to see you again soon.Kind regardsStefania PesciGuest RelationsBW Hotel PresidentRoscioli Hotels Group - Roma