Dear Bora,Thank you for your feedback, and we are sorry for any inconvenience you experienced during your stay. Providing friendly and helpful service is a top priority for us, and we regret if we fell short of your expectations in this regard. If there are specific instances or details you could share with us, it would be greatly appreciated.We hope to have the opportunity to better serve you in the future.Kind regards,Stefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Hongchol,Thank you for sharing your feedback. We are delighted that you enjoyed your stay overall. Your comfort is important to us, and we will strive to make your next stay even more enjoyable.We look forward to welcoming you again in the future.Best regards,Stefania PesciGuest ReviewsBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Hyeyun,Thank you for your positive rating!We look forward to welcoming you back.SincerelyStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Youngin,Thank you for your perfect 10/10 rating and for choosing our hotel for your stay. We can't wait to welcome you back again in the future. Best regards,Stefania PesciGuest RelationsBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Seyoon,Thank you for your review. We are happy to know that you were satisfied with our staff and our service overall.We look forward to welcoming you back.Kind regardsStefania PesciGuest RelationsBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Sung Uk,Thank you for your rating.We hope to see you again soon.Kind regardsStefania PesciGuest RelationsBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Guest,Thank you for your feedback. We apologize if the room was smaller than expected, but we're glad to hear that it was clean. We appreciate your comments and hope to see you again in the future.Kind regardsStefania PesciGuest RelationsBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Yun Hee,Thank you for your rating.We hope to see you again in the future.Kind regardsStefania PesciGuest RelationsBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Dong Hyun,Thank you for your rating.We hope to see you again soon.Kind regardsStefania PesciGuest RelationsBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Ranhee,Thank you for your positive rating. We appreciate your support.We look forward to welcoming you back.Kind regardsStefania PesciGuest RelationsBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Dahye,Thank you for your kind feedback. We are happy that we ensured you a comfortable stay.We look forward to welcoming you back. Kind regardsStefania PesciGuest RelationsBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Sungduk,Thank you for your rating!We look forward to welcoming you back.SincerelyStefania PesciGuest RelationsBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Joon Hyuk,Thank you very much for such a positive feedbak!We hope to see you again soon.Kind regardsStefania PesciGuest RelationsBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Joon Hyuk, Thank you for such a positive rating! We hope to see you again soon. Sincerely Stefania Pesci Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma

Dear Jin, We thank you for your review. We are happy to know that we met your expectations! We hope to host you again in the near future. Kind regards Stefania Pesci Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma

Dear Joon Hyuk, We thank you for your positive rating! We look forward to welcoming you back on a future visit. Sincerely, Stefania Pesci Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma

Dear Roland,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay. We're particularly glad that our staff contributed to making your stay pleasant and accommodating. We hope to have the opportunity to welcome you back in the future.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Kaye,Thank you for sharing your experience with us. We're pleased to hear that you enjoyed our convenient location. Your feedback about your room is valuable to us as we continuously strive to improve our accommodations and services. We hope to have the opportunity to welcome you back in the future for an even more enjoyable stay.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Michael,Thank you for your feedback. We are happy that you enjoyed your stay and found our location convenient.We look forward to welcoming you back.SincerelyStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Ilan,Thank you for your review. We're delighted you enjoyed the room, although we apologize for any inconvenience experienced. Your feedback is valuable to us and will help us enhance our guests' experiences in the future. We hope to welcome you back in the future.SincerelyStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Octavio,Thank you for your feedback and the excellent rating.We look forward to welcoming you back.SincerelyStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Russell,Thank you for your review. We are happy that our location met your needs and expectations.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear James,We appreciate your feedback regarding the price of breakfast. Your opinion is essential to monitor our guests' expectaions. However, our breakfast boasts a wide variety of sweet and savory options. Therefore, we consider the price to be appropriate for the variety of offerings, making it competitive from this standpoint.We hope to have a chance to host you again in the future.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Glen,Thank you for choosing to stay with us again. It's rewarding to know that we met your expectations!We appreciate your feedback and hope to see you again soon.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Estimado German,Le agradecemos sus comentarios. Nos encanta que su estancia haya resultado positiva.Esperamos otra vez en nuestro hotel en su próxima estancia en Roma.Saludos cordialesStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Steve,Thank you for your feedback. We are glad to know that you enjoyed your stay overall.We hope to see you again soon.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Ellen Beth,Thank you very much for your beautiful review. We are deligheted to know that you had an amazing stay with us! Your recommendation means a lot to us, and we can't wait to see you again soon.Best regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Claudine,Thank you for sharing your experience. We're thrilled to hear you enjoyed your stay with us!We hope to welcome you back on your next visit to Rome!Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Jason,Thank you for sharing your experience. We're thrilled to hear you enjoyed your stay.We look forward to hosting you again when you return to Rome!Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Elizabeth,Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed our property. However, we apologize for any disappointment you experienced with the restaurant. Providing a satisfying dining experience is important to us, and we regret that we didn't meet your expectations on this occasion. We'll take your comments into consideration as we strive to improve our offerings. We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Ismael,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed our property. However, we apologize for any inconvenience you experienced with our staff and the lack of parking options. Providing exceptional service is important to us, and we're sorry to hear that we fell short of your expectations in this regard. We'll address your concerns with our team to ensure improvements are made.We hope to have the opportunity to welcome you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Grace,Thank you very much for such a beautiful review. We are delighted to know that you had a lovely stay with us. Our hotel aims to provide a truly memorable experience, and it seems we were able to do just that and exceed your expectations. We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Marshall,Thank you for your review. It's a pleasure to know that you appreciated the service and high standards which we work to uphold at our hotel. We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Glen,Thank you very much for your feedback. We're thrilled to hear that you enjoyed your stay with us! We hope to welcome you back again soon for another enjoyable experience.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Cindy,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel to be a good value, and that you enjoyed our breakfast. We appreciate you bringing your concerns to our attention. Your feedback is invaluable to us as we strive to continuously improve. We hope to have the opportunity to welcome you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Barb,Thank you for your review. We are happy that you enjoyed your stay and were satisfied with our clenaliness.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Irene,Thank you very much for your lovely comment. We are delighted to know that every aspect of our hotel was truly appreciated. We hope to welcome you back soon.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Gentile Marco,La ringraziamo per il feedback. Siamo lieti di aver corrisposto alle sue aspettative.La aspettiamo per il prossimo soggiorno.Cordiali salutiStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Samantha,Thank you for your positive feedback. We are delighted that you enjoyed our location.We look forward to welcoming you back.SincerelyStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Masanari,We thank you for your feedback. It is always a pleasure to have a returning guest, and we are delighted that you enjoyed your stay. We're sorry you didn't meet up with any of the staff again, but we hope the new one made you feel comfortable anyway.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Noel,Thank you for your positive rating.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Lieber Oliver,Danke für die Rückmeldung. Wir freuen uns, dass Sie insgesamt eine tolle Zeit bei uns hatten. Wir hoffen, Sie bald wieder zu sehen.Mit freundliche GrüβenStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Eduardo,Thank you for your positive feedback. We are happy to know that you enjoyed your stay and found our staff to be friendly and helpful.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Andrew Mark,Thank you for your positive feedback. We are happy that everything was to your liking. We are pleased to know that you will return, we hope very soon.We can't wait to see you.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Atish,Thank you for your positive feedback. We are delighted to know that you found our staff to be friendly.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Joy,we thank you for your positive feedback. We are delighted that you enjoyed our breakfast and found our staff to be great.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Holly,Thank you very much for your kind feedback. We are delighted that you were impressed with our standard of service. It's wonderful to know that you are planning to stay with us again!We can't wait to see you again soon.SincerelyStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Judith,Thank you for your positive rating!We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma