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Reviews of DoubleTree by Hilton Rome Monti

4 out of 5
DoubleTree by Hilton Rome Monti
Piazza dell'Esquilino 1, Rome

Reviews

9.4

Exceptional

Rating 10 - Excellent. 217 out of 293 reviews" "
Rating 8 - Good. 50 out of 293 reviews" "
Rating 6 - Okay. 18 out of 293 reviews" "
Rating 4 - Poor. 4 out of 293 reviews" "
Rating 2 - Terrible. 4 out of 293 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Nadia

Liked: Staff & service
Stayed 4 nights in May 2024

10/10 Excellent

Tony Edwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property for 10 nights on our vacation to Rome. The staff was extremely friendly and helpful. The restaurant staff would greet us every morning and they were so kind. The room was fantastic, with more than enough room for my wife and I. I would highly recommend this property to anyone going to visit Rome, and would most definitely stay there again on our next trip.
Stayed 10 nights in Apr 2024
Response from Simone Menga General Manager on May 13, 2024
Dear Tony,thank you for all your nice words about our property and the service provided by our Staff.We hope to welcome you in the future and sendBest regards

10/10 Excellent

Michael, Port Washington

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and friendly.
Stayed 3 nights in Apr 2024
Response from Simone Menga General Manager on May 13, 2024
Dear Michael,thanks for spending your time for this review!Best regards

10/10 Excellent

Nigel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and a very clean hotel. Rooms had everything we needed and the en-suite was a good size. Walkable to the Colosseum and Roman Forum, with a good selection of bars and cafes within 5 mins walk of the hotel.
Stayed 4 nights in Mar 2024
Response from Simone Menga, Hotel Manager on Mar 29, 2024
Dear Nigel,thank you for the appreciation showed for the Hotel location and room.Best regards

10/10 Excellent

Beverly, Lancaster

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing hotel. The location was perfect, the staff was beyond amazing. Loved my whole stay
Stayed 3 nights in Mar 2024
Response from Simone Menga, Hotel Manager on Mar 29, 2024
Dear Beverly,it's so beautiful to read your positive comments about us.Hope to welcome you in the future, we sendBest regards

8/10 Good

Bronwyn

Traveled with partner
Location was good and facilities were also good.
Stayed 2 nights in Mar 2024
Response from Simone Menga, Hotel Manager on Mar 29, 2024
Dear Bronwyn,thank you for sharing your appreciation for our Hotel!Kind regards

10/10 Excellent

Tammy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent and well worth it.
Stayed 2 nights in Feb 2024
Response from Simone Menga, Hotel Manager on Mar 1, 2024
Dear Tammy,We are happy to read you enjoyed our breakfast!Kind Regards,

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024
Response from Simone Menga, Hotel Manager on Mar 1, 2024
Dear Graham,We appreciate your feedback!Kind Regards,

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and restaurant; very close to the major sites, walking distance to most.
Stayed 3 nights in Feb 2024
Response from Simone Menga, Hotel Manager on Feb 20, 2024
Dear William,Thank you for this great review!Kind Regards,

10/10 Excellent

Jamie

Stayed 2 nights in Feb 2024
Response from Simone Menga, Hotel Manager on Mar 29, 2024
Dear Jamie,thank you for this 5star review!

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from Simone Menga, Hotel Manager on Feb 20, 2024
Dear Jeffery,We are glad to see you enjoyed your stay!Kind Regards,

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities
Wonderful staff, clean room, great room set up
Stayed 1 night in Jan 2024
Response from Simone Menga, Hotel Manager on Feb 14, 2024
Dear Deborah,Thank you for your nice words!Kind Regards,

10/10 Excellent

Roy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place in a great location. Staff was super friendly and helpful.
Stayed 3 nights in Jan 2024
Response from Simone Menga, Hotel Manager on Feb 14, 2024
Dear Roy,We are glad to read you found our team to be friendly!Kind Regards,

10/10 Excellent

rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rome Stay
Great Staff, clean bright roomy, bed very comfortable.
Stayed 2 nights in Jan 2024
Response from Simone Menga, Hotel Manager on Jan 30, 2024
Dear Rodolfo,We thank you for your nice comments!Regards,

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in great location
Comfortable oasis in a great location. Our Doubletree stay was wonderful. The staff at reception were super helpful in providing a phone charger, calling taxis and offering advice on places to go. The rooms were cleaned daily to a high standard. The bars in the hotel were quiet. There was traffic noise from the street but this was because location is so central. Breakfast was good- the hot food should be served at a higher temperature.
Stayed 3 nights in Jan 2024
Response from Simone Menga, Hotel Manager on Jan 30, 2024
Dear Jennifer,Thank you for reviewing your recent stay.We are happy to read you found our team to be helpful!Kind Regards,

10/10 Excellent

Mara, Albuquerque

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we walked in we were greeted with freshly baked cookies and our luggage was taken to our room while we checked in. The room was as clean and perfectly appointed with everything we needed and daily stocked with new coffee and water. We had the breakfast included daily and it was worth it to pay a little extra for the confidence of walking downstairs and getting our meal before starting the day. The service was remarkable and everyone was friendly! Highly recommend to anyone visiting Rome as a great location to stay.
Stayed 6 nights in Jan 2024
Response from Simone Menga General Manager on Jan 20, 2024
Dear Mara,we appreciate all your positive feedbacks that we'll share with all the departments in the Hotel.Best regards

8/10 Good

mohammad

Liked: Property conditions & facilities, room comfort
parking was so bad
Stayed 3 nights in Jan 2024
Response from Simone Menga General Manager on Jan 20, 2024
Dear Mohammad,we apologize to read you had a bad experience with the parking that is available according to the availability with a supplement that is aligned to the parkings in the city centre.We stay at your disposal if you wish to give us further details about your experience.Best regards

10/10 Excellent

Naif

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym needs more upgrades
Stayed 5 nights in Jan 2024
Response from Simone Menga General Manager on Jan 20, 2024
Dear Naif,thanks for your positive review and for your suggestion, that we'll share with the management in order to improve it.Best regards

8/10 Good

Archie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Simone Menga on Jan 20, 2024
Dear Archie,we thank you for taking the time to write the review and stay at your disposal if you wish to provide us more details regarding your stay.Best regards

10/10 Excellent

Chikia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great choice!
Great location near the Colloseum and other shopping. Staff is friendly and very helpful. Newer rooms that are comfortable. I would definitely stay here again!
Stayed 4 nights in Dec 2023
Response from Simone Menga, Hotel Manager on Jan 9, 2024
Dear Chikia,Thank you for sharing with us this great review!Kind Regards,

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Simone Menga, Hotel Manager on Jan 4, 2024
Dear Cole,Thank you for this review!Regards,

10/10 Excellent

Elizabeth

Stayed 2 nights in Dec 2023
Response from Simone Menga, Hotel Manager on Jan 4, 2024
Dear Elizabeth,We are happy to see your review!Regards,

10/10 Excellent

Evelyn

Stayed 2 nights in Dec 2023
Response from Simone Menga, Hotel Manager on Jan 4, 2024
Dear Evelyn,We are happy to read you had a positive experience.Kind Regards,

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from Simone Menga, Hotel Manager on Jan 4, 2024
Dear Leonardo,We are happy to read you enjoyed your stay!Kind Regards,

10/10 Excellent

SUVODEEP, Stockton-On-Tees.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located within walkable distance from Colosseum, Trevi Fountain and Spanish Steps. Loads of places for high end shopping and dine out. The hotel staff was really courteous and friendly, really clean hotel too.
Stayed 3 nights in Nov 2023
Response from Simone Menga, Hotel Manager on Jan 4, 2024
Dear Suvodeep,Thank you for sharing with us this positive feedback!Kind Regards,

6/10 Okay

Patrick Paul

Liked: Cleanliness, amenities, property conditions & facilities
I chose this hotel for its claim that it had the parking. The doorman told us that there was no parking and did not even offer assistance with our luggage. We found out that the hotel did have a garage. Confronted the doorman. He just shrugged his shoulders
Stayed 1 night in Nov 2023
Response from Simone Menga, Hotel Manager on Jan 4, 2024
Dear Patrick Paul,Please accept our apologies once again about this.Kind Regards,

10/10 Excellent

Ankur

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Nov 2023
Response from Simone Menga, Hotel Manager on Jan 4, 2024
Dear Ankur,Thank you for this review!Regards,

10/10 Excellent

Isha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay with a very friendly and helpful staff. The property is in the heart of city with everything so walkable. Good food and amenities. The hotel staff was outstanding, always eager to help and made our stay perfect and comfortable with a 2 year old. Strongly recommended.
Stayed 3 nights in Nov 2023
Response from Simone Menga, Hotel Manager on Jan 4, 2024
Dear Isha,We are glad to read you enjoyed your stay and found our Team to be helpful!Kind Regards,

8/10 Good

Tom

Stayed 1 night in Oct 2023
Response from Simone Menga, Hotel Manager on Jan 4, 2024
Dear Tom,Thank you for this review!Regards,

10/10 Excellent

Vincent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was welcoming and helpful. Restaurant and coffee were delicious. Rooms were extremely comfortable. Service was efficient. We highly recommend this hotel.
Stayed 6 nights in Nov 2023
Response from Simone Menga, Hotel Manager on Jan 4, 2024
Dear Vincent, Thank you for this positive review and for your kind words.Regards,

10/10 Excellent

Helga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied! Got the comfort I was expecting from an American hotel
Stayed 3 nights in Oct 2023
Response from Simone Menga, Hotel Manager on Jan 4, 2024
Dear Helga,Thank you for sharing with us this feedback!Kind regards,

8/10 Good

Patricia

Stayed 10 nights in Oct 2023
Response from Simone Menga, Hotel Manager on Jan 4, 2024
Dear Patricia,Thank you for this rating!Regards,

10/10 Excellent

ERICSON, MISSOURI CITY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Rome! Will stay here again!!!

8/10 Good

Sofia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicado y excelente atención del personal en la recepción.
Stayed 3 nights in Oct 2023

10/10 Excellent

ingrid, Hialeah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 1 night in Oct 2023
Response from Simone Menga, Hotel Manager on Oct 31, 2023
Dear Ingrid,Thank you for this review!Kind Regards,

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Simone Menga, Hotel Manager on Oct 27, 2023
Dear Michael,We thank you for this positive rating!Best Regards,

2/10 Terrible

Fred, Tallahassee

Liked: Property conditions & facilities
Disliked: Staff & service
Bad experience
Stayed 1 night in Oct 2023
Response from Simone Menga, Hotel Manager on Oct 21, 2023
Dear Fred,We are sorry to read your experience was not positive. We hope we will have the chance to welcome you again in the future to restore your faith in our Hotel.Kind Rergards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neutral
Only stayed for one night on our way out from Rome. The property looks amazing and I wish we could have enjoyed more. I will say I wasn’t pleased with being booked on the 1st floor (of 7) and in an ADA room (not requested) when I had my reservation booked for 6 months in advance.
Stayed 1 night in Oct 2023
Response from Simone Menga, Hotel Manager on Oct 21, 2023
Dear Guest,We thank you for your review. By looking at your reservations we see that you have booked a King Accessible Room. Due to health and safety reasons, Accessible Rooms are localed on low floors to facilitate exit from the hotel.Kind Regards,

10/10 Excellent

Kaitlyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! The staff is incredible from check-in until check-out! The rooms are spacious and everything is very modern. The hotel is located within a 15-minute walking distance for the most part and the Hop On Hop Off bus has a stop right up the street. The breakfast is a bit pricey, but they offered a wide selection of foods, coffees and even champagne! Would definitely recommend!
Stayed 3 nights in Oct 2023
Response from Simone Menga, Hotel Manager on Oct 13, 2023
Dear Kaitlyn,We are extremely happy to read your comments and look forward to welcoming you again in the future.Kind regards,

8/10 Good

Mumbi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Simone Menga, Hotel Manager on Oct 13, 2023
Dear Mumbi,Thank you for this review!Kind Regards,

2/10 Terrible

Joe, Cincinnati

Stayed 1 night in Sep 2023
Response from Simone Menga, Hotel Manager on Oct 21, 2023
Dear Joe,We are sorry to hear that your stay was not up to your expectations.We always try to ensure our guests are satisfied and we are sorry we failed on this occasion.Best Regards,

10/10 Excellent

Claudionor Jose, Redwood City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really nice staff
Stayed 2 nights in Sep 2023
Response from Simone Menga, Hotel Manager on Oct 13, 2023
Dear Claudionor Jose,Thank you for your words!Kind Regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Italian vacation
We were at the end of an extended trip and the hotel was beautiful. We enjoyed the rooftop bar and both the restaurant in the hotel for dinner and the cafe for lunch. Staff was friendly and the hotel was in a great location.
Stayed 3 nights in Aug 2023
Response from Simone Menga, Hotel Manager on Sep 14, 2023
Dear Guest,We are happy to read you found our team to be friendly and that you enjoyed your stay.Kind Regards,

8/10 Good

Priti Kaur

Traveled with family
Liked: Amenities
Good location walking distance to most popular tourist attractions Hotel easy to find
Stayed 4 nights in Aug 2023
Response from Simone Menga, Hotel Manager on Sep 15, 2023
Dear Priti Kaur,Thank you of sharing with us these comments!Kind Regards,

8/10 Good

A K

Stayed 1 night in Aug 2023
Response from Simone Menga, Hotel Manager on Oct 13, 2023
Dear A K,thank you for reviewing your stay!Kind regards,

10/10 Excellent

Elisa, Arlington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern hotel close to Termini and Santa Maria Maggiore. The immediate surrounding area is not that pretty and being that close to Termini, the restaurant options are very touristy. Still, it’s a convenient and accessible location and the hotel is very nice. The hotel breakfast was top notch and included prosecco.
Stayed 1 night in Aug 2023
Response from Simone Menga, Hotel Manager on Aug 22, 2023
Dear Elisa,Thank you for sharing with us this review!We hope we will be able to welcome you once again as a valued guest.Kind Regards,

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 3 nights in Aug 2023
Response from Simone Menga, Hotel Manager on Oct 13, 2023
Dear Richard,we are happy to read you found our location to be convenient.Kind Regards,

8/10 Good

Emil

Stayed 2 nights in Aug 2023
Response from Simone Menga, Hotel Manager on Oct 13, 2023
Dear Emil,Thank you for your rating.Best regards,

10/10 Excellent

Xiaoyuan

Liked: Cleanliness, staff & service, property conditions & facilities
Close to train station as well as to major attractions like Roman Forum
Stayed 3 nights in Aug 2023
Response from Simone Menga, Hotel Manager on Aug 21, 2023
Dear Xiaoyuan,We are happy to read your found our location to be convenient.Kind Regards,

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Simone Menga, Hotel Manager on Aug 21, 2023
Dear William,Thank you for this review!Kind Regards,