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호텔 카포 다프리카 - 콜로세오 여행 후기

4 out of 5
호텔 카포 다프리카 - 콜로세오
Via Capo d'Africa 54, Near Metro Station, Rome, RM

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 670개" "
평점 8 - 좋아요. 1001개 이용 후기 중 259개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 55개" "
평점 4 - 별로예요. 1001개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 6개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Sungeun

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
모퉁이를 돌아 다오면 콜로세움이 보이는데 숙소는 골목 안쪽이라 조용하고 객실이 넓고 쾌적함
2024년 5월에 2박 숙박함
답변 제공: Giovanni Front Desk Agent 님, 2024년 5월 16일
亲爱的客人感谢您在百忙之中告诉我们您最近的入住情况，我们希望在不久的将来欢迎您再次光临酒店。致以最诚挚的问候

10/10 - 훌륭해요

Yeonwoo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Giovanni Front Desk Agent 님, 2023년 10월 11일
Dear Yeonwoo,Thank you for your 5* review!Best regards

10/10 - 훌륭해요

Jung Han

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had great time. Hotel was clean, staffs were kind, didn’t have any surprises. Most of all, the location was perfect for us. 4-5 minute walk to colosseum and there were some really nice restaurants in 1-2 minute walking distance!
2023년 8월에 2박 숙박함
답변 제공: Giovanni Front Desk Agent 님, 2023년 8월 9일
Dear Jung,We work very hard to offer our guests high standards of service and it gives us great pleasure to know that you had a great experience with us. Rest assured, your compliments have been extended to our team members.

8/10 - 좋아요

JAEWON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel was not bad actually, but..
The hotel was not bad except bad-wifi connection in the room. Robby was well connected.. It is near the colosseum so you can walk around the colosseum whenever you want. It was good. and Hotel employees were all kind. It was 1.4km distance from the termini station if you go by walk but 3km distance by car. and took about 5-minutes by car. In conclusion, it was not a bad choice. but you have to be cautious about one thing. that tatol hotel fee. Actually first when I see the price in hotel.com It was may be 110dollar for one day(Non-refundable) . so I purchased for 3 days I expected the total price would be 360~370 dollar including tax. But.. the tatol price was about 580 dollar. I missed that the room fee were 330 dollars for 3 days but the tax was about 250 dollars.. (It was not clearly marked enough to be missed). when I purchased it .... So,, plz be cautios about it and dont make this kind of mistakes like me...
2020년 1월에 3박 숙박함

2/10 - 너무 별로예요

yong JAE

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 3박 숙박함

8/10 - 좋아요

EUGENE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
콜로세움이랑 가까워서 오며가며 지겹도록 봤어요 ㅎㅎ 테르미니 역까진 택시타시는게 낫고 우버보다는 호텔에서 불러주는거 타는게 훨 싸고 빠르더라고요. 주변에 마트비슷한 까페들이 많아서 밤 늦게도 맥주나 마실거 사러 나갔습니다. 안전하고 조용한 동네에요!! 조식도 괜찮고요, 테라스엔 비둘기랑 같이 식사하실수 있으니 실내 추천 드립니다
2019년 9월에 1박 숙박함

6/10 - 괜찮아요

Jungsup

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Great location. But needs rennovation
Great location but the facilities, room conditions were outdated. It seems rennovation and maintenance work necessary. Otherwise, staffs were kind and helpful, the bar/restaurant at rooftop was good
2019년 8월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2018년 12월에 4박 숙박함

6/10 - 괜찮아요

HYUNWOOK 님, korea

좋아요: 객실의 편안함
로마에서 3일이상 머무를 분들께 추천
콜로세움, 포로로마노 바로 앞이라 관광에는 좋음. 식당역시 인근에 몇 개의 식당이 있고 호텔 조식도 훌륭함 다만 테르미니역에서 거리가 좀 있음. 주로 버스를 타고 이동

8/10 - 좋아요

Ji Eon 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
로마 최상의 호텔 카포 다프리카!
전반적으로 호텔은 친절하고 객실은 깔끔했으며 무엇보다 호텔 주변이 교통은 편리하면서도 조용하여 매우 마음에 들었다. 특히, 한국인은 물론 동양인이 전무하여 비로소 여행온 기분을 낼 수 있는 매우 흡족한 호텔이었다.

10/10 - 훌륭해요

Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location...great breakfast...terrace restaurant with views of Coloseum
2024년 5월에 2박 숙박함
답변 제공: Front Desk Agent 님, 2024년 5월 27일
Dear Guest,What a brilliant review! Thank you so much for all of the excellent feedback on your stay with us.Best Regards, :-)Massimiliano - Front Office Agent

10/10 - 훌륭해요

Carlos

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente
2024년 5월에 2박 숙박함
답변 제공: Front Desk Agent 님, 2024년 5월 27일
Querido Huèsped,Le agradecemos nuevamente su reseña y esperamos tener la oportunidad de darle la bienvenida nuevamente en un futuro no muy lejano. Atentamente,Massimiliano - Front Office Agent

10/10 - 훌륭해요

Zainab

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel near the colosseum and central Rome with access to a good variety of restaurants and bars. Also has a nice rooftop restaurant with stunning views.
2024년 4월에 4박 숙박함
답변 제공: Giovanni Front Desk Agent 님, 2024년 5월 8일
Dear Zainab,Thank you very much for taking the time to leave us such a glowing review about your experience with us on expedia. We are really pleased to know you enjoyed your stay. Best regards

10/10 - 훌륭해요

Antonio

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El lugar está muy bien ubicado y de fácil acceso. Y la atención del personal es de primera. Nos ayudaron en a conseguir de inmediato de nuestra llegada los tours que necesitamos y siempre estuvieron atentos en todo. Hablas varios idiomas incluyendo español. Las amenidades fueron básicas pero suficientes y fue de muy buen gusto que su mini bar tenia un buen surtido de bebidas y botanas que en otros lugares suelen estar vacíos.
2024년 4월에 2박 숙박함
답변 제공: Giovanni Front Desk Agent 님, 2024년 4월 27일
Querido Antonio,Muchas gracias por tu amable reseña y recomendación de Hotel Capo d'Africa. Me alegra que nuestros servicios causaran una impresión tan positiva y que tuvieras una experiencia inolvidable. Nos enorgullece cuidar de nuestros huéspedes y estamos muy contentos de que tus expectativas se hayan cumplido. Gracias una vez más por elegirnos y esperamos darte la bienvenida muy pronto. Hasta luego

8/10 - 좋아요

Mariam

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My friend and I had a great stay. Staff and services were amazing. Only complaint is the water at the front desk smelled and tasted so bad one of the day we were there. It literally smelled like poop/sewer.
2024년 2월에 4박 숙박함
답변 제공: Front Desk Agent 님, 2024년 4월 23일
Dear Madam,We would like to thank you for your review and hope to have the opportunity of welcoming you back in the not so distant future. Best Regards, :-)Massimiliano - Front Office Agent

10/10 - 훌륭해요

Olivia

2024년 4월에 2박 숙박함
답변 제공: Front Desk Agent 님, 2024년 5월 10일
Esteemed Guest,Thank you for your 5* review!Best Regards,Massimiliano - Front Office Agent

4/10 - 별로예요

NATHAN

단체 여행
별로예요: 편의 시설/서비스
Wasn’t the best. Very loud! Out dated. Wasn’t what we were expecting.
2024년 4월에 2박 숙박함
답변 제공: Roberto Conserva 님, 2024년 4월 26일
Dear Nathan,We are sorry that your expectations were not realized by us. Alas, you never highlighted any inconvenience to us during your stay. We could have helped you, and maybe you would have had a more pleasant experience. We know that the hotel is not brand new, but the standards are very high, as the reviews and customer care say. In 2025 the hotel will reopen renovated. We are waiting for you to make you think again, with a 5-star experience.Best regards,Roberto ConservaHotel Manager

10/10 - 훌륭해요

Debra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk was very friendly, helpful beyond belief and a pleasure to talk to. My wallet fell under the bed, I hadn’t noticed, and only when we were far onto our next destination did I notice they had been trying to reach me to tell me. They organized shipping it to me and I’m very grateful.
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 7일
Thank you for taking the time to tell us about your recent stay and we hope to welcome you back to the hotel in the near future.Best Regards,Massimiliano - Front Office Agent

10/10 - 훌륭해요

Debra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved it
2024년 3월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 4월 1일
Esteemed Guest,Allow us to thank you for taking the time to tell us about your recent stay.We hope to welcome you back to the hotel in the near future.Kindest Regards,Massimiliano - Front Office Agent

10/10 - 훌륭해요

Juan Carlos

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Me volvería a quedar sin dudarlo. Excelente ubicación y hotel con un servicio excelente
2024년 3월에 2박 숙박함
답변 제공: Giovanni Front Desk Agent 님, 2024년 3월 28일
Querido Juan Carlos, Gracias por tomarte el tiempo para contarnos sobre tu reciente estadía. Esperamos darte la bienvenida nuevamente en el hotel en un futuro cercano.Saludos Cordiales

10/10 - 훌륭해요

Lourdes

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and comfortable. Walking distance to the colosseum.
2024년 3월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 3월 19일
Esteemed Guest,We would like to thank you for your comments. Many of our future guests will benefit from hearing about the experience of past guests in our hotel.We look forward to welcome you back.Best Regards,Massimiliano - Front Office Agent

8/10 - 좋아요

wen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and nice, very friendly staff
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 15일
Dear Guest,We thank you again for your review and hope to have the opportunity of welcoming you back in the not so distant future. Best Regards,Massimiliano - Front Office Agent

10/10 - 훌륭해요

Beatriz

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location is perfect. The staff made us feel at home.
2024년 2월에 4박 숙박함
답변 제공: Giovanni Front Desk Agent 님, 2024년 3월 14일
Dear Beatriz,Thank you for your 5* review!Best regards

6/10 - 괜찮아요

Craig

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
We stay there for 7 nights. I'm not sure why this hotel has such a high rating but our experience is definitely not as high as we expected. The hotel is a 3-star in disguise and it shows with the quality of the service they provide. When we first arrived outside the hotel gate with our suitcases, the receptionist saw us approaching, despite knowing there is a flight of stairs to climb in order to reach the lobby, she neither offered nor facilitated another employee to help us. Her attitude does not make you feel welcomed, and she even says "you're welcome" before you say "thank you." When you go in and out of the hotel, only occasionally the person at the bar would greet you, the people at the reception would literally pretend to be busy so they don't have to greet you when they see you coming. This hotel is also stingy AF, they only provide you 1 time free INSTANT coffee in your room. They provide you with so many mini-bar options that they can't even keep track of if you used any. I had to tell them that they placed an extra bottle of water and handed it back to the mini-bar person to avoid the charges, in the end, the reception still tried to charge me with it. Anyway, this is the most disappointing hotel experience I had in my Italy trip, especially after our wonderful time in Florence. By the way, ask them to change your room if it's on the first floor. It is really noisy and you get no privacy as it is next to a road in an area full of bars and restaurants.
2024년 2월에 7박 숙박함
답변 제공: Roberto Conserva 님, 2024년 3월 7일
Dear Craig, we are sorry that your experience did not fully meet your expectations.We have a very detailed internal monitoring system, we are sorry you did not highlight any problems or requests during your stay. If you needed to change rooms due to noise, even though our windows are super soundproof, or if you wanted additional complimentary coffee in addition to the one in the room, all you could do was talk to us.We are always available to pamper the customer.We take your review very seriously, and we will do even more to be available to our beloved customers.We hope you will give us another chance.Best regards,Roberto Conserva,Hotel Manager

10/10 - 훌륭해요

Ruthanne 님, Semmes

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice property close to lots of restaurants and a short walk to colosseum. Staff was very friendly and helpful. Quick check in and check out. Would stay here again. Room was very quiet and bed was comfortable.
2024년 2월에 3박 숙박함
답변 제공: Giovanni Front Desk Agent 님, 2024년 2월 29일
Dear Ruthanne,Thank you for taking the time to share your comments with other visitos to Expedia. Guest feedback is something that is extremely valuable to us. Best regards

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great hotel close to the sights
2024년 2월에 3박 숙박함
답변 제공: Giovanni Front Desk Agent 님, 2024년 2월 21일
Dear Laura,Thank you for your 5* review!Best regards

8/10 - 좋아요

Avonne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the convenience of having complimentary bath soap, hand soap, lotion, shaving kit, cotton tipped swabs for cleaning my ears after showers, and makeup remover kits; the safe and quiet area; the cleanliness of the hotel, and that my linens and used towels were changed. One constructive feedback to hotel management: Please alert guests on your website/reservation website and at check-in of the following so that international travelers who may not be aware of your hotel’s or of Europe’s unique technologic regulations are not caught off-guard: 1) your hotel has safety technology that requires the electronic key card to always be inserted and stay inserted in the key card holder slot in each room not only for safet teasons but also to control the lights in the room; tell guests that lights will not turn on if this is not done; I was not told this latter part, so I had to ask how to turn lights on. because I forgot to put the key card in the key card holder slot; tell guest to remove and take the key card with them when they leave the room; 2) the electric outlets do not work if guests have only two-pronged plugs on their ekectronic devices; tell guests where to buy compatible adapters; 3) there are no irons. The things I did not like: No iron; the hotel was so old that the bathroom fan did not work, so the bathroom fogged up after showers. If I had had a longer stay, I would have said something to management, but my stay was only two nights, so I said nothing.
2024년 2월에 2박 숙박함
답변 제공: Giovanni Front Desk Agent 님, 2024년 2월 21일
Dear Avonne,"Thank you very much for your value feedback, as we really appreciate you took some time to share your opinion. We have noted your comments and will inform the team to improve our service for future occasions. Please be informed that iron is availabe for our guests just contacting the front desk. For security resason it cannot be left in the room.Thank you for letting us know and look forward to welcome you back again. Best regards

10/10 - 훌륭해요

Jorge

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was really good.
답변 제공: Giovanni Front Desk Agent 님, 2024년 2월 12일
Dear Jorge,Thank you for taking the time to tell us about your recent stay and we hope to welcome you back to the hotel in the near future.Best regards

10/10 - 훌륭해요

ALESSANDRO ANTONIO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 3박 숙박함
답변 제공: Giovanni Front Desk Agent 님, 2024년 2월 12일
Gentile Alessandro,Facciamo del nostro meglio per offrire ai nostri ospiti elevati standard di servizio e ci fa molto piacere sapere che si sia trovato bene. Abbiamo inoltrato i suoi complimenti anche al resto dello staff.Cordiali saluti

10/10 - 훌륭해요

Sabine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
1
2024년 1월에 4박 숙박함
답변 제공: Giovanni Front Desk Agent 님, 2024년 2월 12일
Dear Sabine,Thank you for your 5* review!Best regards

10/10 - 훌륭해요

Michele

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff very polite . Great location . Very comfortable. Grazi .
2024년 1월에 2박 숙박함
답변 제공: Giovanni Front Desk Agent 님, 2024년 2월 7일
Dear Michele,Thank you very much for taking the time to leave us such a glowing review about your experience with us on Expedia. We are really pleased to know you enjoyed your stay.Best regards

10/10 - 훌륭해요

Shirley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Un hotel muy correcto, buena ubicación. Con varios restaurantes en sus alrededores. El restaurante del hotel no es muy bueno, y el desayuno es bastante básico.
2024년 1월에 4박 숙박함
답변 제공: Giovanni Front Desk Agent 님, 2024년 1월 31일
Querida Shirley,Gracias por tomarte el tiempo para contarnos sobre tu reciente estadía. Esperamos darte la bienvenida nuevamente en el hotel en un futuro cercano.Saludos Cordiales

10/10 - 훌륭해요

Chad

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome
2024년 1월에 1박 숙박함
답변 제공: Giovanni Front Desk Agent 님, 2024년 1월 31일
Dear Chad,Thank you for your 5* review!Best regards

4/10 - 별로예요

Heather

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was very basic
2023년 12월에 4박 숙박함
답변 제공: Roberto Conserva 님, 2024년 2월 1일
Dear Heather,Thank you for sharing your travel experience with us. Without going into detail, we cannot know what you didn't like and where we could improve.We do our best and we hope you will give us another chance.Best regards,Roberto Conserva,Hotel Manager

10/10 - 훌륭해요

M Tundi

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Giovanni Front Desk Agent 님, 2024년 1월 24일
Dear M Tundi,Thank you for your 5* review!Best regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 6박 숙박함
답변 제공: Giovanni Front Desk Agent 님, 2024년 1월 24일
Dear Sir/Madame,We strive to provide memorable experiences for our guests, and it is wonderful to hear that we succeeded.Best regards

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was beautiful, spacious, very modern, and had a very comfortable bed. The front desk and maintenance staff were very helpful and friendly. The location was great, walking distance to restaurants and the Colosseum, Forum. A couple of lights didn’t work and maintenance had to come fix the TV connection, and our maintenance request was responded to quickly. I highly recommend this place and would stay there again.
2024년 1월에 4박 숙박함
답변 제공: Giovanni Front Desk Agent 님, 2024년 1월 17일
Dear Christine,Many sincere thanks for your kind review and recommendation to Hotel Capo d'Africa. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcome you back very soon. Kind regards,

10/10 - 훌륭해요

Amber

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property had friendly staff and a nice restaurant.
2024년 1월에 2박 숙박함
답변 제공: Giovanni Front Desk Agent 님, 2024년 1월 17일
Dear Amber,Thank you for taking the time to share your comments with other visitos to Expedia. Guest feedback is something that is extremely valuable to us. Best regards

10/10 - 훌륭해요

Cami

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was very clean and in a convenient location across from the Colosseum. The room was clean and spacious, bathroom amenities were eco-friendly, and the bed was comfortable. I would most definitely stay here again!
2024년 1월에 4박 숙박함
답변 제공: Giovanni Front Desk Agent 님, 2024년 1월 17일
Dear Cami,Thank you very much for taking the time to leave us such a glowing review about your experience with us on Expedia. We are really pleased to know you enjoyed your stay. Best regards

10/10 - 훌륭해요

Dawn

2024년 1월에 7박 숙박함
답변 제공: Giovanni Front Desk Agent 님, 2024년 2월 4일
Dear Dawn,Thank you for your 5* review!Best regards

10/10 - 훌륭해요

helena 님, cape coral

2024년 1월에 6박 숙박함
답변 제공: Giovanni Front Desk Agent 님, 2024년 2월 4일
Dear Helena,We strive to provide memorable experiences for our guests, and it is wonderful to hear that we succeeded.Best regards

4/10 - 별로예요

covoscier

2024년 1월에 2박 숙박함
답변 제공: Roberto Conserva 님, 2024년 2월 1일
Dear Covoscier,Thank you for sharing your travel experience with us. Without going into detail, we cannot know what you didn't like and where we could improve.We do our best and we hope you will give us another chance.Best regards,Roberto Conserva,Hotel Manager

10/10 - 훌륭해요

Frederiek 님, scottdale

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing location. Close to everything. Excellent service from restaurant and staff onsite.
2024년 1월에 2박 숙박함
답변 제공: Giovanni Front Desk Agent 님, 2024년 1월 8일
Dear Frederiek,Thank you for your 5* review!Best regards

10/10 - 훌륭해요

Sylvia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Such a beautiful hotel. Walking distance to the ruins and coliseum. Wonderful dining walking distance from hotel. Loved it
2023년 12월에 3박 숙박함
답변 제공: Giovanni Front Desk Agent 님, 2024년 1월 8일
Dear Sylvia,We strive to provide memorable experiences for our guests, and it is wonderful to hear that we succeeded.Best regards

10/10 - 훌륭해요

James

가족 여행
Close to the Colliseum. Lots of restaurants nearby. Nice lobby bar and lounge upstairs for breakfast. Friendly staff.
2024년 1월에 4박 숙박함
답변 제공: Giovanni Front Desk Agent 님, 2024년 1월 8일
Dear James,Thank you for taking the time to share your comments with other visitos to Expedia. Guest feedback is something that is extremely valuable to us. Best regards

10/10 - 훌륭해요

Shaminder

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 6박 숙박함
답변 제공: Giovanni Front Desk Agent 님, 2024년 1월 10일
Dear Shaminder,Thank you for your 5* review!Best regards

10/10 - 훌륭해요

helena 님, cape coral

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Un lugar acogedor,limpio y su personal muy amable siempre dispuesto a ayudar lo recomiendo .
2023년 12월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 1월 8일
Dear Guest,Thank you for taking the time to tell us about your recent stay and we hope to welcome you back to the hotel in the near future.Best Regards,Massimiliano

6/10 - 괜찮아요

Aditya 님, Morristown

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Overall, the stay at this hotel was pretty average. The staff was pleasant to interact with and the bartender in the bar below was excellent. The rooms are comfortable with good bedding and pillows. It is on the quiet side and bit further away from some of the busier and exciting areas in town (spanish steps, etc). But is in a great location if you are looking for a place near the colosseum (six minute walk). House keeping did a good job of cleaning the room but the tea / coffee were not refilled regularly and neither was the body wash. The most disappointing part was the bathroom. We had two connecting rooms and the smaller bathroom had a shower area that was an extremely small enclosed square with no lighting. The bathroom smelled like mildew and it had a noticeably bad smell all the time. We developed an allergy after two days of staying there and when looking around we noticed that the bathroom had a lot of black mold on the ceiling of the shower area. It was not immediately noticeable as the shower area does not have any lights. We took a video of the same but not sure if we can share it in this review. To give the hotel credit they did “clean” the mold after we informed them of it but were not apologetic about it and almost seemed annoyed. Additionally, in the second bathroom the water did not flow in the sink smoothly and the sink would just fill up while using it. In summary, if not for the mold in the bathroom would probably have given it a 4 rating.
2023년 12월에 7박 숙박함
답변 제공: Roberto Conserva 님, 2024년 2월 1일
Dear Aditya, Thank you for sharing your travel experience with us. We take every report from every customer seriously. In fact we have a daily report and we intervened immediately to remove stains from the shower and sanitize the entire bathroom. We are sorry for the inconvenience and we hope you will give us another opportunity to stay with us.Warm regards,Roberto Conserva,Hotel Manager

10/10 - 훌륭해요

Christina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Capo has bigger rooms than most European hotels. Location is excellent!
2023년 12월에 5박 숙박함
답변 제공: Front Desk 님, 2024년 1월 2일
Dear Guest,Thank you for taking the time to tell us about your recent stay and we hope to welcome you back to the hotel in the near future.Best Regards,Massimiliano - Front Office Agent