American travelers beware of this hotel, the pictures do not illustrate an accurate description. Expect the following: a super small room, a super small bathroom (felt smaller then the smallest cruise ship bathroom) with a tiny and poorly designed shower, few bath amenities like soap, staff with poor attitudes. Also the hotel is oddly positioned on the 3rd floor, this anticipate an elevator ride (tiny elevator) or dusty steps and special code access needed after 9pmโฆkinda of a pain. Our experience specifically included an extra fee for not turning in 1 of 2 plastic card keys.
And to set this awful experience over the top, either this hotel or Expedia (Iโm not sure which yet), out of thin air, cancelled this hotel booking (which I booked 2+ months prior to arrival) just a couple days before our tripโฆExpedia sent an email about the cancellation with zero/no reasoning why it was cancelled. With only minutes to spare, and in a complete panic, I had to rebook it but at $100 more than what I originally booked it for. Terrible from start to finish. All said the location of the hotel is in the heart of the upscale fashion and restaurant district and close to the Spanish steps. However there seems to be better area options even if you just plan to be out all day/night and just need a room for sleep/shower.
