Hi Tiziana, thank you for your excellent review. We hope to accommodate you again. Best regrads General Manager Barbara F

Hi Jose, thank you for your excellent review. We hope to welcome you again to the Tolentino Suite. Best regrads General Manager Barbara F

Dear guest, thank you for your excellent review. Best regrads General Manager Barbara F

Dear Jessica, thank you for your review, we are glad that you enjoyed all our services and location. The inconvenience of the shower thanks to your report was immediately resolved. Best regards. General Manager Barbara F

Dear guest, your review disappoints us. I believe that it is due to the fact that you thought you had booked a hotel, but for your own admission at check-in, you did not read that it was a Guest House. I would like you to notice that you, taking advantage of a special offer only 38 euros, you could stay in a room in a luxury establishment in the historic center of Rome with every kind of comfort, with a double bed with regular measurements hand finished with an Italian design leather headboard (there are no short beds !!) , with breakfast served in the bar below with a wide selection and with products of excellent Italian quality and welcomed at the reception by qualified personnel as you point out. General Manager Barbara F

Dear Angela, thank you for your excellent review, we hope to accommodate you again. General Manager Barbara F

Dear guest, We are very sorry for your comments on our structure, but I assure you that in terms of cleanliness and safety of our guests, we are very scrupulous for all our customers. However for any other problem you have encountered you could have communicated it to our staff and we would have solved it immediately during your stay. Sincerely General Manager Barbara F

Siamo spiacenti per i suoi commenti che evidenziano come non abbia apprezzato un pavimento in autentico travertino, pietra dell’antica Roma utilizzata in gran parte dei monumenti storici della città. Inoltre trovo difficile capire come possa aver sentito odore di cucina dato che, come lei stesso dice chiaramente, la colazione viene servita al bar sottostante. Distinti saluti. General Manager Barbara

Caro cliente, siamo spiacenti per la sua recensione, ma la camera è esattamente come nelle foto, peraltro le sue dimensioni sono di 16 mq, quelle del bagno di 4 mq e l’impianto elettrico è certamente a norma di legge. Non vorremmo che la sua recensione fosse dovuta al fatto che provando a cancellare per suoi motivi personali la prenotazione durante il soggiorno voleva essere rimborsato, mentre la tariffa da lei scelta era una tariffa scontata perché non rimborsabile. Lascio ai nostri clienti giudicare la sua recensione. General Manager Barbara F

Dear customer, Thank you for the compliment for our excellent service, we are sorry that breakfast was not to your liking, but if you had told us before, we could had fix it. Best regards The Direction

Dear customer please note that this is a B & B luxury and not a luxury hotel. Best regards The direction