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"The Food: This was clearly the star of the show. Finding a hotel where both lunch and the dinner buffet are "lip-smacking" is a rare win. Kudos to the chef for curing that long-drive fatigue! The Aesthetics: Choosing a new property paid off. Having a clean, well-maintained room right next to the ghat is the gold standard for a Haridwar stay. The Service: Despite the initial delays, it's great to hear the staff stepped up. A team that "raises the bar" can often turn a frustrating check-in around. The Hurdles Accessibility: The classic Haridwar struggle! Most properties near the Har Ki Pauri or the main ghats are inaccessible by car. For future trips, a quick call to check on "last-mile connectivity" can help manage expectations. The Wait: A long wait for a room after a tiring drive is never ideal. It’s a good thing the food was there to save the day! Tech Blackout: While "no power" is a common explanation, it’s a bit unusual for a modern hotel not to have a backup generator for basic Wi-Fi and TV. Then again, being next tthe Ganges without a screen might have been a hidden blessing for the soul. A Quick Tip for Next Time If you return to Haridwar, check if the hotel offers a pick-up service from the parking lot. Many premium properties near the ghats have their own dedicated e-rickshaws to ferry guests and luggage through the restricted zones. It sounds like you handled the delays with grace—and returning the "favour" with a late check-out is a fair trade-off!"

"Best experience ever, especially you will get a private ghat for bath and private Ganga Arti; they will take care of your wet clothes and provide you with bathrobes and fresh towels for Ganga Snaan at their private ghat. They have plenty of activities the whole day, special VR experience for Char Dham, flute music, Bhajan Sandhya along with henna art, welcoming and farewell with the mantras. Rooms were very clean and hygienic."

"Location is beautiful and serene . All the staff are super helpful. Food was good . Spa was excellent.my two small issues are : there is a nice path behind the hotel and u can walk to Triveni ghat and actually all over Rishikesh avoiding the terrible traffic but hotel staff didn’t tel us and I only going it on my last day . I think hotel staff should do a 10 min session and advice about local paths to avoid the complete congested roads .The yoga sessions were very good but only 1 session a day I think they shd be more . If u want a peaceful retreat away from the frantic Tapovan this is best place to stay . However if u wish to stay in Tapovan then the roads leading are very congested and u shd look for somewhere else . I stayed with my family and would certainly come back to stay"

"Great stay."

"Very elegant well maintained hotel with excellent staff and an excellent general manager. We were troubled by cramped bathroom, lack of a power socket in the bathroom, a lack of any clothes storage. There is not a single chest of drawer. There was no explanation of which power switch does what. Too many staff members but not enough information. "

"Only location is good , maintenance staff pathetic. No hot water , chased may times but no solution . "

"Enjoyed my stay. Food was excellent."

"nice stay only issue everytime when u go in city and comes back you need to pay Toll .. which is a big detereent for travellers who comes for exploring city side."

"Have stayed at many of the Taj properties and experienced very high standard service. This property doesn’t live up to a Taj standard. Totally disappointed with the food offerings and limited amenities. No luxury feel no pampering. Other than the view nothing worked for me. They need to get their game up."