"We stayed two nights and unfortunately the room of the first night was not great. Both my pillows and the mattress had a very strange overpowering smell.
When I approached staff in the moving they changed our room, with. I questions asked and the second night was great."
"They made us pay again for a breakfast, which is already prepared for two people, and we had to shell out $100 for over two days, which shouldn't have been the case. Terrible customer experience. "
"Room was very clean but i believe the greatest strength of the hotel, is it staff! They are super! My wife wasn’t well and they helped to try make us as comfortable as possible. We really appreciated it! It’s also very well located as it’s about a 5 or 6 min walk from the line 19 station and in 20 mins you’re quite close to the city. The only thing that’s not so great is the design of the shower. The bathroom has a swinging shower door Instead a fixed shower door. Likely because the drain is in the middle of the bathroom. This means that water gets out of the shower and into the area around the toilet. I believe there must be ways to easily fix this as it’s annoying to have water everywhere. "