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Novotel Rotorua Lakeside

4.5 star property
Travelers relax in six spa tubs or the indoor pool at Novotel Rotorua Lakeside, where Atlas restaurant serves satisfying international cuisine

Choose dates to view prices

Novotel Rotorua Lakeside offers a peaceful retreat in town. Guests enjoy meals at Atlas restaurant, unwind in spa tubs, or swim in the indoor pool. Attentive staff provides dry cleaning, and free public WiFi keeps everyone connected.

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Breakfast available
The current price is ₩136,942
₩157,483 total
includes taxes & fees
Jun 4 - Jun 5
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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately NZD 34 per person
  • Fee for in-room wireless internet: NZD 10 per 24-hour period (rates may vary)
  • Uncovered self parking fee: NZD 15.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: NZD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 11 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas is limited to 60 minutes per day
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Does Novotel Rotorua Lakeside have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6 AM–11 PM.

How much does it cost to stay at Novotel Rotorua Lakeside?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Novotel Rotorua Lakeside on Jun 4, 2026 start from ₩136,942, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Rotorua Lakeside pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for NZD 15.00 per night. Limited spots are available.

What time is check-in at Novotel Rotorua Lakeside?

Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Rotorua Lakeside?

Check-out is at 11 AM. Late check-out is available for NZD 20 (subject to availability).

Where is Novotel Rotorua Lakeside located?

Located in Inner City, this luxury hotel is steps from Rotorua Night Market, Rotorua i-SITE Visitor Centre, and Sir Howard Morrison Performing Arts Centre. Eat Street and Kuirau Park are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

7.8

Cleanliness

8.6

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 388 out of 1004 reviews
Rating 8 - Good. 296 out of 1004 reviews
Rating 6 - Okay. 183 out of 1004 reviews
Rating 4 - Poor. 79 out of 1004 reviews
Rating 2 - Terrible. 58 out of 1004 reviews

Reviews

Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay and friendly helpful staff
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was varied and frest. Pool facilities great with kids. Generous rooms with comfy beds.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Viv

The bar was good. The staff very friendly
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Rangi

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, the service was perfect , location awesome great place to stay
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Poo Yang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near food street, food everywhere
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Vassa

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, amenities, property conditions & facilities
The pool was great!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kayne

Amazing hotel location and pool/geothermal spas
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Sheena

Disliked: Cleanliness
Staff were friendly. Bar choice was good. Breakfast was stale and fruit was still frozen. Bathroom tap kept falling off but nobody came to fix it. Carpets needed a good clean. The hotel really needs an overhaul and some TLC. Very disappointing.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jacobus J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and a great hotel
Stayed 1 night in Oct 2025
Verified

8/10 Good

Wanda

Liked: Cleanliness, amenities
Front desk staff were lovely
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Kusay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great loved all extras like pool and gym
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Fiona

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location overlooking lake Rotorua with a 1 minute walk to the small town centre for a great choice of restaurants for food. The breakfast was good and plenty to choose from. The room was clean and spacious with a comfy bed. Slightly dated bathroom with an over bath shower. A fresh bottle of milk in the fridge was a nice touch instead of the tiny hit pots. Would definitely recommend staying here.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, beautiful rooms, convenient
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Hartley

Liked: Cleanliness, amenities, property conditions & facilities
Room great. Greeted by friendly staff.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Jitendra

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. All necessities in place.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Anel Joy

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stayed, kids were happy. Buffet breakfast & dinner was good. Staff were helpful and accommodating. Handy location. Highly recommended!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Close to great eating establishments
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Azamal

Liked: Cleanliness, amenities, property conditions & facilities
Family-friendly hotel. Good weekend away
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Pura

Liked: Cleanliness
Disliked: Property conditions & facilities
Room was nice, staff were very courteous, check-in was a breeze. My only issue was the long hallways being so dark (the black doors dont help)
Stayed 1 night in Dec 2025
Verified

6/10 Okay

George

Liked: Staff & service, amenities
We loved the spa and how friendly the staff were. My daughter loved the way we were welcomed.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to lots of activities and restaurants. Would definitely stay here again!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place great service & food was fantastic
Stayed 1 night in Jun 2025
Verified

8/10 Good

Maria

Liked: Property conditions & facilities
Disliked: Cleanliness
Facilities and location were great :)
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Srikanth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel awesome location
Stayed 1 night in Feb 2025