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Aparthotel

Pukaki Holiday Apartments

3.5 star property

Choose dates to view prices

Pukaki Holiday Apartments combines comfort with practical amenities. Guests can enjoy meals at Aroma Cafe before relaxing on the sunny terrace. The property provides in-room WiFi for those who need to stay connected while visiting the area.

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi
  • Restaurant
The current price is ₩153,586
₩176,627 total
includes taxes & fees
May 25 - May 26
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Late check-out subject to availability

Late check-out fee: NZD 60

Special check-in instructions

Guests will receive an email with special check-in instructions and an access code prior to arrival; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for NZD 50 per stay

Cribs (infant beds) are available for NZD 25 per stay

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately NZD 25 for adults and NZD 25 for children
  • Late check-out fee: NZD 60 (subject to availability)
  • Crib (infant bed) fee: NZD 25 per stay
  • Rollaway bed fee: NZD 50 per stay
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Pukaki Holiday Apartments pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Pukaki Holiday Apartments?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Pukaki Holiday Apartments on May 25, 2026 start from ₩153,586, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Pukaki Holiday Apartments?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Pukaki Holiday Apartments?

Check-out is at 10 AM. Late check-out is available for NZD 60 (subject to availability).

Where is Pukaki Holiday Apartments located?

Located in Inner City, this aparthotel is steps from Government Gardens, Rotorua i-SITE Visitor Centre, and Sir Howard Morrison Performing Arts Centre. Eat Street and Tamaki Maori Village are also within 5 minutes.

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Reviews

Reviews

7.6

Good

8.4

Cleanliness

10

Location

7.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 11 out of 29 reviews
Rating 8 - Good. 6 out of 29 reviews
Rating 6 - Okay. 7 out of 29 reviews
Rating 4 - Poor. 4 out of 29 reviews
Rating 2 - Terrible. 1 out of 29 reviews

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Excellent Rotorua Stay

Very nice stay at the central of the city. Very conveniently located neat i-Site and with many useful appliances in the apartment.
Stayed 4 nights in Sep 2024
Verified

8/10 Good

mila

Liked: Property conditions & facilities
Accessible to the shops and I feel safe ,it’s very near the police station
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

kevin

Liked: Cleanliness, room comfort, communication

Kiwi adventure

Nice place. Big and roomy. Separate bedrooms. Good deal.
Stayed 1 night in Feb 2025
Verified

4/10 Poor

Peter

Liked: Cleanliness, amenities
The apartment was nice with comfortable beds and a full kitchen, however there were a number of issues. There was no off-street parking as advertised. The garage has been blocked off and then I noticed the last part of the welcome email stated to park on the street. (The next door apartment was vacant so we parked in the driveway.) The patio and BBQ area was neglected and dirty with lots of cobwebs making the area unusable. There were lots of other smaller issues: lots of marks on the walls and furniture, laminate on dining table was peeling, no Netflix as advertised, shower screen leaked badly, the garage smelt mouldy because it has the washer/dryer with no ventilation, and the list goes on... In my view this accommodation is best described as a basic family apartment.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Alisa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay in a great location. Well set up, private, spacious apartment. Would definitely stay again.
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Kale

Liked: Cleanliness, amenities, property conditions & facilities, communication
Recommended
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Ravendra

Liked: Property conditions & facilities
The property had a bad smell the whole time because of poor ventilation
Stayed 1 night in Jun 2024
Verified

6/10 Okay

G

Liked: Room comfort
Disliked: Cleanliness

At least it had a garage

Just be aware the photos for the apartments were taken when they were new and fresh. We did not find the unit in a clean condition, even after all the warning signs about fines, which are a little off putting. Positives, plenty of room, and manged to squeeze car into garage.
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Jon

Disliked: Cleanliness, room comfort, communication

AVOID AVOID AVOID

Do not stay here! The dirtiest place i have ever seen. There where spiders all over the walls and ceilings. We booked for two nights and didnt stay one. I can't believe we fell for this. No partial refund was issued or apology or explanation given. This is the first review i have ever written positive or negative. I felt that people need to know so they dont walk into what we did.
Stayed 2 nights in Feb 2023
Verified

4/10 Poor

Atarangi

Disliked: Cleanliness, amenities, property conditions & facilities, communication
For the price paid - no sky tv , no tv main room . Low on towels, no bathroom soaps. Low on toilet paper . Sign saying there will be a charge of 50 dollars if dishes were not washed . House wasn’t very tidy . Kitchen stunk . No one to come maintain the rooms . Should of had a daily cleaner . Very disappointed. Won’t book again
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness

Disappointing stay

Location was very good but luxury apartment looking very tired. Many lights in kitchen not working. No light on kitchen hob extractor. Some light fittings actually missing in kitchen and stairs. Obvious leak in bathroom wall causing water on floor in toilet.No oven dish to actually use oven.Enough glasses for 5 but beds for 6!! Not enough in luxery appartment. Bathroom extractors poorly functioning- I love steam! Rotorua has so much to offer but not here.Limited maintenance made it look unclean and knocked around
Stayed 2 nights in Oct 2022
Verified

6/10 Okay

Guy

Disliked: Property conditions & facilities
There were no tea towels for doing dishes, the salt and pepper shakers fell apart, the deck was dirty. Other than that we enjoyed the place.
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very luxurious. No problems at all. Highly recommend. There are stairs so need to be fully mobile
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment I stayed in was very spacious. It had all the amenities I needed for my stay. The dishwasher, washer and dryer in the apartment was very convenient. Having a locked garage for parking is a great addition to the apartment as well. The rooms were very clean when I arrived. I also liked that there was an outdoor dining option available with a private patio and a bbq. What I didn't like about the apartment I stayed in was we were below another apartment and you can here them walking around.
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very spacious. Was an easy check-in process.
Stayed 3 nights in Nov 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoor area wasn’t impressive and the dish washer leaks that’s all
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

great area

fantastic Apartment great area close to everything. only problem was heating very cold and shower was really awful hardly any pressure or water coming out
Stayed 4 nights in Jun 2019
Verified

6/10 Okay

Kyle

Liked: Cleanliness
Disliked: Amenities
This property was fine for a night. Location is great. The garage was too small for a Ford Mondeo which is not a big car so we did street parking. The dryer did not work. We were hoping to dry towels after a late night at the spa. Otherwise the space was nice. Larger than expected.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Excellent apartment would stay again good location
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Central location - lots of parking available on street front. Easy to deal with. Property was clean and tidy. Enjoyed our stay.
Stayed 2 nights in Oct 2018
Verified

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay...

Great location in center of town, comfortable sleeping arrangements and it was great having a full kitchen and washer/dryer as well as a garage for the vehicle. Only area for improvement that i'll mention is that the tv/living area could use more seating... Overall, very good!
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and nice apartment.

Everything was clean and comfy We had courtyard view - whilst that view was disappointing everything else in apartment was great.
Stayed 3 nights in Mar 2018
Verified

6/10 Okay

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not really a 3 bedroom

The 3rd bedroom is actually a open upstairs lounge open to the stair well and the only access to the 2nd bedroom is going thru this area, so no privacy. The apartment was over 3 levels large layout with level short walk to all amenities.
Stayed 2 nights in Nov 2017
Verified

6/10 Okay

Tara

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Apartment in City Centre close to lake

Was initially hard to get hold of someone to get check in details. Directions to property were easy to find. The place was not very clean, we had to wash utensils and mugs. Were disappointed to find out that servicing was an extra cost which wasn't advertised. Place was large and suited our needs.
Verified

10/10 Excellent

Sohei

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Nov 2025