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Pullman Rotorua

5.0 star property
Luxury hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Pullman Rotorua, steps from Government Gardens, offers a peaceful retreat with modern amenities. Dine outdoors at Barrel & Co Bar and Grill, relax at the bar, or stay fit in the gym. This luxury eco-certified hotel provides free in-room WiFi and multilingual staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym
The current price is ₩225,046
₩258,803 total
includes taxes & fees
Dec 2 - Dec 3

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Room, 1 King Bed, City View

1 bedroom, premium bedding, down comforters, minibar

Superior Room, 1 King Bed, City View

8.8 out of 10
Excellent
(28 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Lake View

1 bedroom, premium bedding, down comforters, minibar

Superior Room, 1 King Bed, Lake View

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • 26 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, City View

Superior Room, 2 Queen Beds, City View | 1 bedroom, premium bedding, down comforters, minibar

Superior Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(15 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Dining table
Smart TV
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed, Lake View

8.6 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • 33 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, City View

1 bedroom, premium bedding, down comforters, minibar

Superior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Deluxe)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed, City View (Deluxe)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Dining table
Smart TV
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View (Deluxe)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed, Lake View (Deluxe)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Dining table
Smart TV
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Lake View

1 bedroom, premium bedding, down comforters, minibar

Executive Suite, 1 King Bed, Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Dining table
Smart TV
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
1135 Arawa St, Rotorua, 3010

What's nearby

  • Eat Street - 2 min walk - 0.2 km
  • Polynesian Spa - 8 min walk - 0.7 km
  • Rotorua Central Mall - 8 min walk - 0.7 km
  • Rotorua Hospital - 10 min walk - 0.9 km
  • Skyline Rotorua - 7 min drive - 4.7 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 17 min drive

Restaurants

  • ‪Poco Tapas And Wine - ‬2 min walk
  • ‪Capizzi Pizzeria - ‬3 min walk
  • ‪Pig & Whistle - ‬2 min walk
  • ‪Brew | Craft Beer Pub - ‬3 min walk
  • ‪Atticus Finch - ‬3 min walk

About this property

Pullman Rotorua

Luxury hotel near Polynesian Spa
Located close to Government Gardens and Rotorua Hospital, Pullman Rotorua provides dry cleaning/laundry services, a bar, and a gym. The on-site steakhouse, Barrel & Co Bar and Grill, features al fresco dining. Free in-room WiFi and conference space are available to all guests.
Other perks include:
  • Full breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • An electric car charging station, express check-out, and a front-desk safe
  • Luggage storage, an elevator, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 130 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 49-inch Smart TVs with streaming services and premium channels
  • Wardrobes/closets, free tea bags/instant coffee, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Lobby lounge

Millennium Hotel Rotorua

  • Pool
  • Hot Tub
  • Spa
  • Kids pool
8.2 out of 10, Very Good, 999 reviews
The price is ₩151,243
₩173,933 total
includes taxes & fees
Nov 23 - Nov 24
Millennium Hotel Rotorua

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (NZD 59 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: NZD 49 for adults and NZD 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Barrel & Co Bar and Grill

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Dining table
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,227 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Handrails in stairways (51 inches high)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium digital channels
  • MP3 dock
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Dining table
  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 150.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 49 for adults and NZD 25 for children
  • Covered valet parking fee: NZD 59 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 150.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Pullman Rotorua Hotel
Pullman Rotorua Rotorua
Pullman Rotorua Hotel Rotorua
Pullman Rotorua (Opening January 2020)

Frequently asked questions

Is Pullman Rotorua pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Pullman Rotorua?

As of Nov 11, 2025, prices found for a 1-night stay for 2 adults at Pullman Rotorua on Dec 2, 2025 start from ₩225,046, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Pullman Rotorua?

Valet parking is available for NZD 59 per day.

What time is check-in at Pullman Rotorua?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Pullman Rotorua?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Pullman Rotorua located?

Located in Inner City, this luxury hotel is within a 10-minute walk of Government Gardens and Polynesian Spa. Rotorua Central Mall and Rotorua Hospital are also within 15 minutes.

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Pullman Rotorua Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 257 out of 458 reviews
Rating 8 - Good. 110 out of 458 reviews
Rating 6 - Okay. 52 out of 458 reviews
Rating 4 - Poor. 28 out of 458 reviews
Rating 2 - Terrible. 11 out of 458 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tianlu

Liked: Staff & service, amenities, property conditions & facilities
Would love to stay there again, thank you for your hospitality
Stayed 2 nights in Aug 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely recommend this hotel to the others.
Stayed 2 nights in Mar 2025

10/10 Excellent

GURBIR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, location is perfect. Everything is with in 5 to 10 minute walk.
Stayed 2 nights in May 2025

10/10 Excellent

Cian

Room was dark and toilet had a gap in the ceiling. Staff came into the room twice during the morning even though we had extended
Stayed 1 night in Oct 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to lots of restaurants! Loved the room and view of the lake.

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
All good!
Stayed 2 nights in Sep 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located accommodation with plenty of food and shipping options. Very nice facility.
Stayed 2 nights in Jan 2025

8/10 Good

Jo-Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the feel and the vibe of the place. Didn’t like how the toilet and shower were placed, use to having those amenities behind a separate section. Didn’t really like hearing my husband poop while I was watching tv
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, new looking hotel, close to restaurants and a short walk to the local events centre.
Stayed 4 nights in Feb 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely big rooms, clean and close to everything.
Stayed 1 night in Jun 2023

10/10 Excellent

Manjinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Lovely hotel in a good location. Very spacious rooms. Providing cold filtered water and fresh milk to teas and coffees. Nice touch. Helpful reception team.
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Overnight stay in a central location. Very busy as largest hotel in town. Had a very cute free milk refill fountain in lobby which certainly was a first for me
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant hotel. Staff were friendly. The room was spacious and modern with a super comfy bed.
Stayed 1 night in Jul 2024

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice central location. Super friendly and helpful staff. Hotel is gorgeous, just like the photos. Definitely staying here again if we’re in Rotorua again!
Stayed 2 nights in Jul 2022

10/10 Excellent

Harsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely located place with awesome views of lake Rotorua from some of the rooms. Staff were very helpful and I felt really welcome. Special shout out to Jaena who helped guide me to the best spots in the city.
Stayed 2 nights in May 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Viveek was super helpful and friendly and made our stay nice and easy. Room sizes are good and the breakfast buffet has a lot of options
Stayed 2 nights in Nov 2022

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Best place you will find in the area. Elevated style and sophisticated choices are not to be had around here.
Stayed 2 nights in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a pleasure it was to stay at the Pullman Rotorua. Our room was beautiful and clean and surprisingly spacious. All the staff were friendly and welcoming. I will definitely be back.
Stayed 2 nights in Oct 2022

10/10 Excellent

Sepideh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 1 night in Oct 2022

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Nice , tidy room . And thanks for the gift for kids , they really love it.
Stayed 1 night in Jun 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay- the only thing we didn’t like was the glass toilet cubicle rather than a seperate bathroom.
Stayed 2 nights in Nov 2024

8/10 Good

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking is an issue if you do not want to pay the $49 a day through the hotel
Stayed 2 nights in Dec 2024

8/10 Good

MACKENZIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay Overall....

The hotel is nice with a good atmosphere overall. However, the room was a bit dark and set-up for one rather than 2, in terms of furnishings. Otherwise, it was a comfortable experience.
Stayed 6 nights in Jul 2023

8/10 Good

Lai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend

The room is spacious and clean. Service is good. Only one complaint is there is no handwash/ soap besides the sink.
Stayed 2 nights in May 2024

10/10 Excellent

Bruce S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Excellent accommodation, friendly staff, nice bed etc. only negative is the on road parking. Which a lot of people have complained about. Everything else was great. Thank you.
Stayed 3 nights in Aug 2022