실버오크스 리조트 헤리티지

숙박 시설 등급: 3

SilverOaks Resort Heritage

요금을 확인할 날짜 선택

이용 후기

10점 만점 중 5.8점.

인기 편의 시설/서비스

  • 수영장
  • 온수 욕조
  • 스파
  • 반려동물 동반 가능
  • 주차 포함
  • 레스토랑

객실 옵션

객실에 사용 가능한 필터
5개 객실 중 5개 표시 중

스튜디오

  • 32㎡
  • 3명
  • 퀸사이즈침대 1개 또는 싱글침대 1개

스튜디오, 분사식 욕조

  • 40㎡
  • 3명
  • 더블침대 1개 또는 싱글침대 2개

스탠다드룸, 침실 1개, 분사식 욕조

  • 32㎡
  • 4명
  • 더블침대 1개 및 싱글침대 2개

스위트, 침실 1개

  • 80㎡
  • 4명
  • 퀸사이즈침대 1개, 싱글침대 2개 및 더블사이즈 소파베드 1개

스위트, 침실 2개

  • 100㎡
  • 침실 2개
  • 6명
  • 더블사이즈 소파베드 2개 또는 퀸사이즈침대 1개 및 싱글침대 2개
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로그인해 이용 가능한 할인과 특전을 확인하실 수 있어요. 리워드를 적립해 더 많은 여행을 즐겨보세요!

주변 지역 정보

실버오크스 리조트 헤리티지의 경우 로토루아 인근 글렌홀름 및 상점가, 공항 근처에 위치하고 있습니다. 문화적 즐길거리를 찾으신다면 화카레와레와: 마오리 마을, 타마키 마오리 마을에 가보세요. 로토루아 센트럴 몰, 로토루아 야시장에서는 쇼핑을 제대로 즐기실 수 있습니다. 로터루아 아트 빌리지에서는 아이와 함께 유익한 시간을 보내실 수 있어요. 각종 이벤트나 게임이 개최되는 레이싱 로토루아도 놓치지 마세요. 일정에 여유가 있다면 골프 같은 액티비티를 위한 시간도 가져보세요. 로토루아 여행 가이드 보기
지도
349 Fenton St, Rotorua, 3201

인근 명소

  • 화카레와레와: 마오리 마을
    화카레와레와: 마오리 마을
    도보 10분 - 0.9km
  • 테 푸이아 뉴질랜드 마오리 예술공예협회
    테 푸이아 뉴질랜드 마오리 예술공예협회
    도보 13분 - 1.1km
  • 와카레와레와 온천지
    와카레와레와 온천지
    도보 15분 - 1.3km
  • 레드우드 와카레와레아 삼림공원
    레드우드 와카레와레아 삼림공원
    도보 19분 - 1.7km
  • 로토루아 센트럴 몰
    차로 2분 - 1.9km

교통편

  • 로토루아 공항 (ROT) - 차로 10분 거리

레스토랑

  • McDonald's
    차로 2분
  • Ciabatta Bakery
    도보 17분
  • Super Lucky Takeaway
    도보 17분
  • Kfc
    차로 3분
  • Eastwood
    차로 9분

이 숙박 시설에 대한 정보

실버오크스 리조트 헤리티지

  • 폴리네시아 스파 인근 가족 여행 호텔
  • 미니 골프, 정원, 놀이터 외에도 수많은 편의 시설 및 서비스를 실버오크스 리조트 헤리티지에서 이용하실 수 있습니다. 휴식 및 재충전을 위해 온수 욕조에서 시간을 보내보세요. 모든 고객은 객실 내 WiFi(요금 별도), 드라이클리닝/세탁 서비스, 바 등을 이용하실 수 있습니다.
  • 투숙 중에는 다음과 같은 편의 시설 및 서비스를 함께 이용하실 수 있습니다.
    • 야외 수영장 및 어린이 수영장
    • 셀프 주차 무료
    • 아침 식사(요금 별도), 야외 테니스 코트 및 간편 체크아웃
    • 간편 체크인, 탁아 서비스(요금 별도) 및 투어/티켓 안내
  • Room features
  • All guestrooms at SilverOaks Resort Heritage boast comforts such as air conditioning, as well as amenities like WiFi.
  • 또한, 다음과 같은 편의 시설 및 서비스를 이용하실 수 있습니다.
    • 간이 침대/추가 침대(요금 별도) 및 무료 유아용 침대
    • 욕실 - 샤워 시설 및 무료 세면용품 이용 가능
    • TV - 위성 TV 채널 및 DVD 플레이어 이용 가능
    • 냉장고, 전자레인지 및 커피/티 메이커

비슷한 숙박 시설

자주 묻는 질문

실버오크스 리조트 헤리티지에 수영장이 있나요?

예, 이 숙박 시설에는 야외 수영장, 어린이 수영장이 있습니다.

실버오크스 리조트 헤리티지의 경우 반려동물 동반이 가능한가요?

예, 이 숙박 시설에는 반려견 동반이 가능합니다. 1박 기준 1마리당 NZD 25의 요금이 부과됩니다. 장애인 안내 동물은 요금이 면제됩니다.

실버오크스 리조트 헤리티지의 주차 요금은 얼마인가요?

셀프 주차의 경우 무료입니다.

실버오크스 리조트 헤리티지의 체크인 시간은 어떻게 되나요?

체크인 시작 시간은 14:00이며, 체크인 종료 시간은 22:00입니다.

실버오크스 리조트 헤리티지의 체크아웃 시간은 어떻게 되나요?

체크아웃 시간은 10:00입니다.

실버오크스 리조트 헤리티지의 위치는 어떻게 되나요?

로토루아의 가족 여행에 좋은 이 호텔의 경우 공항 주변에 있으며, 걸어서 10분 이내 거리에는 로터루아 골프 클럽 및 화카레와레와: 마오리 마을도 있습니다. 로토루아 센트럴 몰 및 레드우드 와카레와레아 삼림공원 또한 2km 이내에 있습니다.

이용 후기

실버오크스 리조트 헤리티지 이용 후기

5.8

5.8

청결 상태

7.8

위치

6.8

직원 및 서비스

4.8

숙박 시설 상태 및 시설
평점 10 - 훌륭해요. 919개 이용 후기 중 78개
평점 8 - 좋아요. 919개 이용 후기 중 225개
평점 6 - 괜찮아요. 919개 이용 후기 중 273개
평점 4 - 별로예요. 919개 이용 후기 중 201개
평점 2 - 너무 별로예요. 919개 이용 후기 중 142개

이용 후기

실제 이용 고객 후기

4/10 - 별로예요

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

Staff ok, room not so much

It was filthy. Bread chunks on broken couch. Dead roach in drawers. Rotten doors and mold.
2017년 6월에 2박 숙박함
실제 이용 고객 후기

6/10 - 괜찮아요

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설

Not quite a friendly travellers place

Internet only working in the lobby. Other hotel guest making a lot of noise, Everything from the lift to the hair dryer not working or wore out.
2017년 9월에 1박 숙박함
실제 이용 고객 후기

8/10 - 좋아요

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함

Budget Friendly

This was a spur of the moment decision and whilst the room was a little tired it was great value for money, everything that we needed was provided and the bed was very comfortable. The staff were very friendly.
2017년 8월에 1박 숙박함
실제 이용 고객 후기

8/10 - 좋아요

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

Budget motel close to the city centre

We booked Silver Oaks looking for affordable accommodation ; we didn't make use of their other facilities so I can't comment on that, but we were very happy with our room. Staff were very friendly and helpful! They made great suggestions about what to do in Rotorua. We enjoyed it so much, we even wanted to extend our stay an extra night. Ungortunately the spa didnt work but overall, it exceeded our expectations.
2017년 4월에 2박 숙박함
실제 이용 고객 후기

2/10 - 너무 별로예요

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

Really disappointing

There is hardly anything nice to say...the hotel could not find our booking on arrival and took 15 minutes to sort it out. Our room didn't have enough pillows, had no towels or toiletries except for 1 little bar of soap. The TV didn't work. When letting the manager know of each problem they were fixed but i got a little tired of running backwards and forwards to the office to complain of yet another problem especially as it was freezing outside! And the phone didn't work so i couldn't just ring the office to let them know. The staff at breakfast (who arrived after everyone was eating) was rude and blamed all the restaurant guests for not knowing what was happening with food and cutlery. We felt like we were imposing and were almost to scared to go back the next morning. The room was lovely and warm except in the bedroom with the window that the latch was broken on. This is a very old and tired facility that needs lots of renovation to make it nice again. And to top it off we were charged twice for our stay. I would most definitely not recommend this place, or stay there again.
2017년 7월에 2박 숙박함
실제 이용 고객 후기

4/10 - 별로예요

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함

Ok for budget travellers

Bit disappointed with the overall service. Lights etc. didn't work properly. Room was too cold with no additional heaters. This would be just ok for budget travellers looking to stay over for a night.
2017년 7월에 1박 숙박함
실제 이용 고객 후기

4/10 - 별로예요

별로예요: 숙박 시설 상태 및 시설
The whole place needs updating, some things didn't work, continental breakfast was a shambles, just a small table with a bowl of rices and weetbix and sour yoghurt! Wasn't a pleasant stay but cheap I guess.
2017년 7월에 1박 숙박함
실제 이용 고객 후기

8/10 - 좋아요

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함

Warm and comfortable stay

Resort staff were really nice and friendly. For some reason they did not get the booking from Expedia and they were fully booked but they managed to accommodate us at the end. Rooms were quite warm and the beds were comfortable as well. Location of the resort is also good. Hotel needs a makeover since decoration and appliances looked quite old and microwave did not work for us but they managed to give another one to us.
2017년 7월에 1박 숙박함
실제 이용 고객 후기

2/10 - 너무 별로예요

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

Awful motel we left and stayed at the Ibis

Terrible motel, photos must be from YEARS ago because the rooms were definitely not like the photos! We left and stayed at the Ibis.
2017년 7월에 2박 숙박함
실제 이용 고객 후기

2/10 - 너무 별로예요

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice staff very accommodating and kind but the motel was very run down, old as just about to have a make over. Sadly the pool and spa were not working which was very disappointing
2017년 7월에 1박 숙박함
실제 이용 고객 후기

4/10 - 별로예요

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

Not sure!!!

Room electrical outlet was falling of the wall in our room.. needed more blankets as it was winter.. and there was not spear blankets in the closet. Pool was cold and slightly scummy, also was not full to the top, some of the bricks on the edge of the pool were lose. The front desk was not very accommodating. Parts of the building were falling to bits. Taps in the bathroom were starting to look a bit old. The mini putt was run down. The gym or spas were not in use along the the very sad bbq area. The whole hotel needs a complete update!!!! THE ONLY REALLY GOOD POSITIVE WAS THAT THE CLEANING STAFF WERE FRIENDLY AND DID WHAT THE COULD.
2017년 7월에 2박 숙박함
실제 이용 고객 후기

4/10 - 별로예요

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

Very disappointing

We booked this place becaus of the pool and it wasn't working. Was in terrible condition compared to the photos. We got a good deal but didn't expect it to be this terrible. The internet didn't work. The only thing that was okay was that it was warm.
2017년 7월에 1박 숙박함
실제 이용 고객 후기

8/10 - 좋아요

좋아요: 직원 및 서비스, 객실의 편안함

Silver oaks resort stay

Stay was pleasant. A few minor things let our rating down. The phone in our room did not work, the tv was fuzzy, the wifi was terrible and the gym was not open. In saying that our room was big, comfortable and warm. The playground and mini golf were great for our little family. The location was perfect too. It was affordable and the staff were accomodating. A bit of work would help make this place amazing. Thanks silver oaks.
2017년 7월에 2박 숙박함
실제 이용 고객 후기

6/10 - 괜찮아요

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

Average at it finest

Staff where friendly and nice, although they gave me the wrong room key to someone's room that was occupied they sorted it out. The room was average overall , the heater barely worked so it was very cold in there during winter. The bathroom had mould growing on the roof due to the fan not working to be able to get rid of the moisture in the air. The toilet leaked water too out of the vacating pipe after flushing each time. Other than all that average.
2017년 7월에 2박 숙박함
실제 이용 고객 후기

4/10 - 별로예요

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

No frill accommodation

Spacious room for 2 adults and four children with no extra bells and whistles. Low cost accommodation with breakfast. You get what you paid for, cheapest accommodation in Rotorua at the time. Could be a nice motel if done up.
2017년 7월에 1박 숙박함
실제 이용 고객 후기

2/10 - 너무 별로예요

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

Terrible place to stay.

Very run down. No tv in room on arrival told it was getting tuned! Had to go and ask for it again. Free breakfast every day, went to go and nothing there, went back to room to cook toast for kids and fuse blew. Not vacuumed in 3 days, floor wet in kitchen, bed not made, swimming pool and spa not working, tiles missing in bathroom and the list goes on......
2017년 7월에 3박 숙박함
실제 이용 고객 후기

4/10 - 별로예요

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Hotel staff friendly & helpful but rooms need some TLC. Peeling mouldy wallpaper in bathroom and toilet.
2017년 7월에 1박 숙박함
실제 이용 고객 후기

6/10 - 괜찮아요

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

Good for the rate we got it for but so needs an up

Arrived late didn't have enough blankets for us all lucky we had our own. Short of a towel and had to wait till morning to get it. Appreciated late check out though
2017년 6월에 1박 숙박함
실제 이용 고객 후기

4/10 - 별로예요

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설

Disappointing motel

Unfortunately when we stayed at the Silver Oaks what was advertised was not what you got. The pool wasn't working, the spa pools were closed for maintenance, the mini golf course was very slippery with grime and mud (Slippery and dangerous) and we were provided with 2 chipping irons instead of putters. The tennis court was covered in grime and mud. Our room was warm but the kitchen cabinets had suffered water damage in the past so several of them didn't close. I was pleased to see on the sign that it was planning on getting a makeover. I hope it has some much needed maintenance in the upcoming few weeks.
2017년 7월에 2박 숙박함
실제 이용 고객 후기

2/10 - 너무 별로예요

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

Stay at your own risk. Photo's were deceiving.

The young Maori receptionist was very friendly and helpful. Everything else went down hill in a hurry from there. STAY AT YOUR OWN RISK.
2017년 6월에 1박 숙박함
실제 이용 고객 후기

8/10 - 좋아요

좋아요: 직원 및 서비스, 객실의 편안함

Quaint facilities quiet yet close to amenities

Quaint facilities quiet yet close to amenities, family rooms
2017년 6월에 2박 숙박함
실제 이용 고객 후기

8/10 - 좋아요

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함

Nice but abit run down in parts.

Needs a good makeover, very old fashioned and also alittle run down in places. The one staff member we met at reception was lovely.
2017년 6월에 1박 숙박함
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4/10 - 별로예요

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

Very Disappointing

In all my years of booking accommodation this has been the worst. I booked this place last year due to attending the Maori All Blacks vs Lions test. This place was understaffed and rooms were not ready upon arrival at 2pm. Many people were waiting to book in and couldn't. We were given an upgrade due to the inconvenience but the room was horrible. It smelt damp, the carpet was dirty. The couch was a pull out bed, but was broken, so when you sat on it you were sitting lopsided. It had mould and cop webs on the windowsills and you couldn't shut the windows in the lounge or bedroom due to not having any handles on them. The bathroom had tiles missing of the wall. The jet bath needed a good clean. You couldn't turn the basin tap fully off so it dripped all night. Not a nice experience.
2017년 6월에 1박 숙박함
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4/10 - 별로예요

좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설

2 star

Outside room light wasn't turned on till early hours in the morning. Called for light change because most lights weren't working in the room but told the reception not to bother I'd deal with it. On the single bed there were crumb like pieces on top of blanket but sheets seemed cleaned on both the single and queen bed. The queen blanket did have a few little stains so im unsure wether that blanket had been cleaned or reused. PowerPoint next to bed wasn't working. Fan in toilet was really noisy. Car park space was right next to the rubbish bin which smelt. Wi-Fi was extra that was ok, but paid 10 dollars for 2 4 hour coupons = 8 hours (not enough and not knowing it was only for 8 hours till I had already paid). Could be better.
2017년 5월에 1박 숙박함
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6/10 - 괜찮아요

좋아요: 직원 및 서비스

Room is a little bit run down.

For the price it was great, just needs a little bit of work done, but it was lovely and clean.