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Mercure Rouen Centre Cathedrale

4.0 star property
Hotel with a restaurant, steps from Rouen Cathedral

Choose dates to view prices

Photo gallery for Mercure Rouen Centre Cathedrale

Privilege, Double Room, 1 Double Bed, Balcony | Minibar, in-room safe, blackout drapes, soundproofing
Daily to-go breakfast (EUR 20 per person)
Front of property
Minibar, in-room safe, blackout drapes, soundproofing
Reception
Mercure Rouen Centre Cathedrale in downtown Rouen offers upscale comfort with practical amenities. Guests can browse the library, dine at the restaurant, or relax at the bar. The eco-certified property provides in-room WiFi and convenient dry cleaning services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet friendly
The current price is ₩140,175
₩160,459 total
includes taxes & fees
Nov 30 - Dec 1

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Double Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, blackout drapes, soundproofing

Classic Double Room, 1 Double Bed with Sofa bed

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Sofa bed - double
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Double Room, Multiple Beds

Minibar, in-room safe, blackout drapes, soundproofing

Classic Double Room, Multiple Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Double Room, 1 Double Bed, Balcony

Minibar, in-room safe, blackout drapes, soundproofing

Privilege, Double Room, 1 Double Bed, Balcony

8.8 out of 10
Excellent
(10 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Minibar, in-room safe, blackout drapes, soundproofing

Classic Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(33 reviews)

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Minibar, in-room safe, blackout drapes, soundproofing

Classic Twin Room, 2 Twin Beds

8.2 out of 10
Very good
(12 reviews)

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds
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About the neighborhood

Map
7 rue Croix de Fer, Accès Parking via Rue des Arsins, Rouen, Seine-Maritime, 76000

What's nearby

  • Rouen Cathedral - 1 min walk - 0.2 km
  • Gros Horloge - 3 min walk - 0.3 km
  • Saint-Ouen Church - 4 min walk - 0.4 km
  • Tour Jeanne d'Arc - 8 min walk - 0.7 km
  • Charles Nicolle Hospital - 15 min walk - 1.3 km

Getting around

  • Palais de Justice Tram Station - 5 min walk
  • Theatre des Arts Tram Station - 7 min walk
  • Rouen (URO-Rouen - Seine Valley) - 26 min drive

Restaurants

  • ‪Dame Cakes - ‬2 min walk
  • ‪L'Odas - ‬1 min walk
  • ‪Mercure Breakfast Bar - ‬1 min walk
  • ‪Brasserie Paul - ‬2 min walk
  • ‪Le Bistrot des Carmes - ‬2 min walk

About this property

Mercure Rouen Centre Cathedrale

Upscale hotel near Rouen Cathedral
Located close to Church of Saint-Maclou and Saint-Ouen Church, Mercure Rouen Centre Cathedrale provides a library, dry cleaning/laundry services, and a bar. In addition to a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, luggage storage, and free newspapers
  • Smoke-free premises, an elevator, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and location
Room features
All 125 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries and hair dryers
  • TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and electrical adapters/chargers

Similar properties

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  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 717 reviews
The price is ₩169,428
₩192,638 total
includes taxes & fees
Nov 9 - Nov 10
Radisson Blu Hotel, Rouen Centre

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 19 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:00 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation

Access methods

Access code, staffed front desk, private entrance

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.90 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately EUR 20 per person
  • Self parking fee: EUR 19 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Cathedrale
Mercure Cathedrale Hotel
Mercure Cathedrale Hotel Rouen Centre
Mercure Rouen Centre
Mercure Rouen Centre Cathedrale
Accor Rouen Centre Cathedrale
Mercure Rouen Centre Cathedrale Hotel Rouen
Mercure Rouen Centre Cathedrale Hotel
Mercure Rouen Cathedrale Rouen
Mercure Rouen Centre Cathedrale Hotel
Mercure Rouen Centre Cathedrale Rouen
Mercure Rouen Centre Cathedrale Hotel Rouen

Frequently asked questions

Is Mercure Rouen Centre Cathedrale pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Mercure Rouen Centre Cathedrale?

As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at Mercure Rouen Centre Cathedrale on Nov 30, 2025 start from ₩140,175, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Rouen Centre Cathedrale?

Self parking is available for EUR 19 per day. Limited spots are available.

What time is check-in at Mercure Rouen Centre Cathedrale?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Mercure Rouen Centre Cathedrale?

Check-out is at noon.

Where is Mercure Rouen Centre Cathedrale located?

Located in Rouen City Centre, this hotel is within a 5-minute walk of Rouen Cathedral, Church of Saint-Maclou, and Gros Horloge. Saint-Ouen Church and Tour Jeanne d'Arc are also within 10 minutes. Palais de Justice Tram Station is 5 minutes by foot and Honoré de Balzac Tram Stop is 24 minutes.

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Mercure Rouen Centre Cathedrale Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 525 out of 1001 reviews
Rating 8 - Good. 363 out of 1001 reviews
Rating 6 - Okay. 73 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff were very kind and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Great location
Stayed 1 night in Jul 2025

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Very close to all the attractions
Stayed 2 nights in Jul 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
All the above
Stayed 3 nights in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Great location and price, and the staff are pleasant and helpful. It may not be the most charming or atmospheric choice, but it’s very comfortable.
Stayed 3 nights in May 2025

10/10 Excellent

Sindre Bjørbekk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As central as one could be, right next to the impressive cathedral.
Stayed 1 night in May 2025

10/10 Excellent

oumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jun 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
WiFi: For the rate charged for the room, WiFi should be straight forwardly offered without conditions, member sign ups or time limits.
Stayed 2 nights in Jul 2025

8/10 Good

Alex

Liked: Amenities, property conditions & facilities
Na
Stayed 1 night in Jun 2025

10/10 Excellent

DESMOND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located downtown, easy access and great friendly environment. Local eateries were great.
Stayed 3 nights in Sep 2024

10/10 Excellent

Thomas

Great location, steps to the Cathedral

Modern, clean, well-appointed hotel in an excellent part of town, steps from the Cathedral.
Stayed 2 nights in Sep 2024

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice hotel with parking although the parking is extremely tight
Stayed 1 night in Jul 2023

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities
The location of this hotel is fantastic for sightseeing - right next to the Cathedral and amongst beautiful streets. We found the staff at this hotel to be exceptionally helpful and we really enjoyed the breakfasts. There is on -site parking which we found to be very convenient, and we were emailed with parking instructions prior to our stay. Thank you to the wonderful staff!
Stayed 3 nights in Aug 2024

10/10 Excellent

Lesley

Liked: Cleanliness, property conditions & facilities, room comfort

Mercure Rouen

Great location. The people at the Mercure were helpful and friendly. The rooms were clean and upbeat feeling. Cute bar and restaurant.
Stayed 1 night in Jun 2024

6/10 Okay

ASSEM

Liked: Cleanliness, staff & service
I liked the hotel and the staff was generally nice and professional. However I was a little bit surprised that heat and cooling systems were turned off. I was told that the weather was "too nice" to have a need for either.... But that's not how air conditioning works and every customer's needs are different. If Mercure hotel chain claims to be a 4 stars establishment, then AC is a must, otherwise you fall under a different category group.
Stayed 5 nights in Apr 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location was perfect near the Cathedral. The room was spacious and modern with comfortable bed with kettle and small fridge. Good shower and toilet facilities. Breakfast had a good variety of food. Parking was safe
Stayed 3 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

agreable sejour

agreable sejour
Stayed 1 night in Jul 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t ask for a better location. You can walk to everything . Beautiful part of the city..Has an underground parking garage which was great. Steep and a little challenging to get in and out. But so nice to have in the city center. Interior and bathrooms could use an update. But I would stay there again because of the location.
Stayed 1 night in Aug 2024

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Good location but nothing special. In a no cars zone so you need to walk from drop off point. Cheaply decorated and restaurant very limited. Staff was great though and very friendly.
Stayed 3 nights in Jun 2023

8/10 Good

V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, shame about the pillows!

Difficult to find, though in Rouen medieval streets not surprising. Car park impossible to find so we parked in public car park! Hotel good. Staff good. Usual problem with Mercure pillows which are not the best!
Stayed 2 nights in Jul 2022

8/10 Good

laurent

Liked: Cleanliness, property conditions & facilities

Magical ity, ok hotel

Right in the centre, which is with a gated access. If you don't have the code beforehand you can't get in by car to access their car park and have to go to reception to ask for it. This excepted, nondescript ok hotel in a magical part of the city. No wonder the whole west of France still votes socialist while the rest of the country burns, Rouen has retained the feel of the country of my childhood.
Stayed 1 night in Jul 2022

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Car park was a bit of a nightmare to get into, i drive a BMW X5 and i don't thin this car park was built with this size of car in mind, damaged two of my wheels getting into/out of the car park. Had to wait for a room when we got there as a large party had been given all the rooms which wasn't ideal however the hotel had so many other good points it would be churlish to dwell on these two negatives. It is well positioned, clean and tidy and the staff are generally very welcoming and accommodating.
Stayed 1 night in Jul 2023

2/10 Terrible

A

Disliked: Cleanliness, staff & service, property conditions & facilities

It’s a dump!

This hotel is dump. Do not stay here under any circumstances unless you enjoy disappointment. The parking system simply does not work. A guest needs a code to progress in the barriered one way street to gain entrance, the hotel say the send a code, they did not. As you might imagine there was quite a queue developed at this entrance and some hopefuls had a code, it was wrong. The staff did not answer the intercom or the phone. The most dispiriting thing to was that instead of accepting the situation and apologising they argued and dismissed the whole thing. The hotel, apart from the reception/restaurant area was noticeably grubby, the decor tired/shabby. It was in need of significant maintenance, our fridge did not work, the curtains hung off the rails as the sliders were broken and there was exposed wiring apparent. The lavatory blocked. I would normally have taken these matters up with the staff but could not face the self satisfied, bored, clearly poorly trained people who should get out of the service industry asap. DO NOT STAY HERE!
Stayed 1 night in Jul 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel accueillant et serviable, chambre assez grande et fonctionnelle, au cœur du centre-ville .
Stayed 2 nights in Oct 2025

10/10 Excellent

Auguste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
S/O
Stayed 1 night in Oct 2025