โAmazing comfortable room with a view. We were lucky to get a room with a balcony. Check in a breeze and allowed us in our room early. Staff were excellent, friendly and helpful. We will definitely be back as loved our experience here. Only let down was a lack luster breakfast but as we were not there at a very busy time of year it might have contributed. But overall an excellent experience and one of the best on our travels so far. Thank you. โ
โMy stay was excellent. Thr property is very conveniently located and is only 1 min away from Petra's visitor center.
The staff at the front desk (Rami) was very gracious to offer me a 2-hour late checkout so that I can freshen up after my visit to Petra. That was very mich appreciated.โ
โUnser Aufenthalt im Hotel Twilight war groรartig!
Das Zimmer war groร, hell, sehr sauber & wir hatten eine schรถne Aussicht auf die Berge
Der Manager, Mo, ist ein sehr hilfsbereiter und netter Mann, den man stets um Hilfe fragen kann :)!
Das inbegriffene Frรผhstรผck war lecker und das optionale Abendessen, welches seine Mama sehr lecker und groรzรผgig vorbereitet hat, war auch eine 10/10
Wir empfehlen das Hotel wรคrmstens weiter und wรผrde es jederzeit wieder besuchen :) โ
โI booked this hotel last minute and was originally supposed to arrive after 7 pm, but due to stopping on the road to watch the beautiful stars, we ended up arriving after 11 pm. The staff was very attentive and waited for us, even sending a message to check if we were still coming. I liked the concept of paying upon arrival. The place was clean and the apartment was incredibly spacious. The only downside was that the beds were too firm for my comfort. However, considering the low price, it was...
โProperty is just up the hilly road from the Petra visitor center which you can see from the location. Perfect stay if you have a car because there is parking and driving down to Petra visitor center / restaurant strip is a 1min drive. No need to even GPS it. The rooms were okay. The owner lives onsite and is very welcoming and accommodating. Would stay here again for the price! โ
โI booked a room under the pictures that showed spaciousness, with a tea table and chairs and with a city view.
They gave me a small room with no tea table and chairs, with a window facing a wall of a building nextdoor. And the room was so small that a closet was blocked by one of the beds.
The lights were too dim.
In the bathroom, when the fan was turned on, smell of smoking came through which was disgusting. Also, the hallway was full of smoking smell despite non-smoking sign.
Staff at the...
โPetra moon is a great hotel - from the outside it looks a bit old but the rooms have been renovated recently and are beautiful. The location is also excellent for tourists looking to visit Petra. Even more, the staff here are exceptional. My wife and I were in a car accident and I called the hotel to ask for help (everyone was speaking Arabic and we only speak English). The front desk immediately called the tourism police and had an English speaking police officer sent to help us. We would have...
โHotel is very close to the Petra Visitor Center and so a very ideal base for sightseeing in Petra.
Room rate came with free minibar (soft drinks and mineral water) and complimentary box of Arabic biscuits. Room has capdule coffee machine. The powerful rainfall shower is an added bonus.
Hotel has pool, sauna and steam room for relaxation.
Staff were very professional and courteous to guests.โ
โI stayed there 2 nights and I enjoyed staying there. Staffs were helpful, though not very much welcoming. Location was 5 minutes walk to the entrance of Petra and nice restaurants nearby. The only -ve was smoking inside the building, I was with my child.โ
"I booked a room under the pictures that showed spaciousness, with a tea table and chairs and with a city view.
They gave me a small room with no tea table and chairs, with a window facing a wall of a building nextdoor. And the room was so small that a closet was blocked by one of the beds.
The lights were too dim.
In the bathroom, when the fan was turned on, smell of smoking came through which was disgusting. Also, the hallway was full of smoking smell despite non-smoking sign.
Staff at the reception were friendly and helpful with baggage, but the worst thing was with the staff at the breatfast restaurant. I wanted to sit by the window but one table that was left was not cleaned, so I sat at a big table by the window. The staff came and told me to "Sit there" literally. Sit there, like talking to a child: so impolite. He said there was a group of tourists that never came until I finished my meal. Anyways, so I asked him to clean and set the empty table by the window, and he never did. Then he started cleaning other tables and chairs, hitting the chairs with cleaning cloth for dusting. How thoughtless, while people were there eating breakfast.
I believe this hotel deceives people with untrue pictures, and is not worth being included in Hotels.com. I've stayed at hotels with similar price range, but this one was the worst. "
