Classic Double Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, free WiFi
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Reviews of Budget Lodge Ruidoso

2 out of 5
Budget Lodge Ruidoso
601 Sudderth, Ruidoso, NM

Reviews

7.4

Good

Rating 10 - Excellent. 190 out of 608 reviews" "
Rating 8 - Good. 197 out of 608 reviews" "
Rating 6 - Okay. 106 out of 608 reviews" "
Rating 4 - Poor. 58 out of 608 reviews" "
Rating 2 - Terrible. 57 out of 608 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
It was super convenient for a last minute booking. But the air conditioners are window units and they are set to shut off automatically and being a light sleeper and there being thin walls, we could hear the tiniest noises waking us up in the middle of the night. But overall it was clean and decent. Breakfast could've had some sausage or bacon, but it's just eggs and pancakes
Stayed 1 night in May 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of mountains and trees. Owners are always pleasant . Rooms are comfortable and well maintained.
Stayed 1 night in May 2024

4/10 Poor

frances

Traveled with group, Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
The welcoming staff was pleasant, and the reception/breakfast area was clean. The room was not good at all. I think (but don't know for sure) this is because one end of the property is used for those traveling with pets. We came with our small dog, complete with soft crate, her own towels etc. but the room not only displayed obvious, previous dog damage, chewed woodwork and carpet, it was dirty. Vertical surfaces needed cleaning, bathroom door, refrigerator, headboards were grimy, chair upholstery stained. Rooms adjoining were obviously "rented" to at least, part time/ full time residents with animals. It's an old property and the walls were thin so we were treated to "personal/private" noise from the adjoining room. Would have preferred to share this with the staff, however, they are not at the desk full time. Assumption: when one pays a pet fee it provides extra $ for cleaning and repair, guess not. If the walls are thin, put guests in every other room to mitigate noise complaints. Guess not . If you're renting to the less fortunate as a residential hotel, it might be advisable to keep short term guests in a different area. This property is being operated on a shoe string. You get what you pay for or less.
Stayed 1 night in May 2024
Response from Mac Tank on May 5, 2024
Frances, Thank you for the review. We will definitely inspect and room for deep cleaning. We have certain rooms for the pet and don't prefer to rent all rooms to guest traveling with pets. some people are really allergic to pet at all. We do change all the bedding each and every time after guest check out and do deep carpet cleaning too. Thank you for the all the attention we will be more focus on cleaning part.

8/10 Good

Scott C., Tucson

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value; accessibility, staff responsive when leak poured down from above.
Stayed 2 nights in Mar 2024
Response from Mac Tank on May 5, 2024
Thank you Scott for the review.

10/10 Excellent

Maria j

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm a girl so I need mirrors around but other then that I loved it.
Stayed 2 nights in Apr 2024
Response from Mac Tank on May 8, 2024
Thank you Maria for the review.

8/10 Good

Christopher

Small felt crowded room becaymuse how it was organi,ed.
Stayed 2 nights in Apr 2024
Response from Mac Tank on May 8, 2024
Thank you for the review Christopher.

10/10 Excellent

Norma, El Paso

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind service
Stayed 1 night in Mar 2024
Response from Mac Tank on May 8, 2024
Thank you for the review Norma.

10/10 Excellent

Sean

Stayed 2 nights in Mar 2024
Response from Mac Tank on May 11, 2024
Thank you for the review Mr. Sean.

4/10 Poor

John

Traveled with group
The noise in the rooms next to us and outside, while trying to sleep
Stayed 1 night in Mar 2024
Response from Mac Tank on Mar 18, 2024
Thank you for the review John, If you had told us during your stay someone was loud we would have called them. Than you for staying with us.

8/10 Good

Mayra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk personnel very nice, we were assigned a room that was not ready and he switched our rooms and checked it first before giving us the new key. Clean room, comfortable bed. Need bigger pillows or bring your own.
Stayed 1 night in Mar 2024
Response from Mac Tank on Mar 11, 2024
Thank you Marya for the review.

10/10 Excellent

Clara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk gentleman were very polite and quick getting us our room. No one bothered us and it was a very quiet stay! The outside doesn’t do justice as to what the inside is.
Stayed 2 nights in Feb 2024
Response from Mac Tank on Mar 2, 2024
Thank you Clara for the review.

8/10 Good

Robyn, San Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Mac Tank on Feb 12, 2024
Thank you Robyn for the review

2/10 Terrible

Randy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yellow/red stains
Was not the best of stays. Unfortunately the comforter had a big yellow stain and some blood or red little stains as well. Room also smelt like a porter potty so had to spray cologne all over the room. The word, “Budget” definitely carries the name.
Stayed 1 night in Feb 2024
Response from Mac Tank on Feb 12, 2024
Thank you Randy for the review. We will look into this issue immediately and not acceptable from our side at all. Clean and sanities rooms are our number one priority. We will make sure this don't happened again with our future guest and will retrain our cleaning staff about that. Again we apologies for not meeting standard.

4/10 Poor

Renuka

Stayed 1 night in Jan 2024
Response from Mac Tank on Feb 7, 2024
Thank you for the feedback.

10/10 Excellent

Ma, El Paso

Stayed 1 night in Jan 2024
Response from Mac Tank on Feb 4, 2024
Thank you for the review.

8/10 Good

Paulino

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mac Tank on Jan 12, 2024
Thank you for the review Paulino.

8/10 Good

DAVID

Traveled with partner
Liked: Cleanliness, staff & service
Cozy place.
Stayed 1 night in Jan 2024
Response from Mac Tank on Jan 26, 2024
Thank you David for the review.

10/10 Excellent

Francisco

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mac Tank on Jan 11, 2024
Thank you Francisco for the review.

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Almost snowed in!
Pictures on website of room seemed bigger than it was . Room clean, bathroom small, courteous reception.
Stayed 1 night in Jan 2024
Response from Mac Tank on Jan 12, 2024
Thank you for review George.

8/10 Good

Simon

Liked: Cleanliness, staff & service
Ruidoso Hotel
The room was comfortable but small. The bed was small too. But the TV and Bathroom were fine.
Stayed 1 night in Dec 2023
Response from Mac Tank on Jan 11, 2024
Thank you for the review Simon

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lobby workers were amazing.
Stayed 3 nights in Dec 2023
Response from Mac Tank on Jan 11, 2024
Thank you for the review Michelle

6/10 Okay

fernando

Stayed 1 night in Dec 2023
Response from Mac Tank on Jan 11, 2024
Thank you for the review Fernando

6/10 Okay

Gene

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Mac Tank on Jan 11, 2024
Thank you for the review Gene

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Mac Tank on Feb 4, 2024
Thank you for the review Anna.

6/10 Okay

Guadalupe

Disliked: Cleanliness, property conditions & facilities
Needs to be update.
Stayed 1 night in Dec 2023
Response from Mac Tank on Jan 11, 2024
Thank you for the review Guadalupe

8/10 Good

Gracie

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from Mac Tank on Jan 11, 2024
Thank you for the review Gracie

6/10 Okay

Anna Marie

Liked: Staff & service
The room next to me, they were fighting and the bathroom window was open upon arrival.
Stayed 1 night in Dec 2023
Response from Mac Tank on Dec 10, 2023
Thank you for the review Anna. We are sorry to hear about complaints from next door. I hope you had called at front desk about the noise and we would have resolved the problem.

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Mac Tank on Jan 11, 2024
Thank you for the review Walter

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2023
Response from Mac Tank on Jan 11, 2024
Thank you for the review Jose

10/10 Excellent

Cesar

Stayed 1 night in Nov 2023
Response from Mac Tank on Jan 11, 2024
Thank you for the review Cesar

8/10 Good

Karime

Nice
Stayed 1 night in Nov 2023
Response from Mac Tank on Nov 28, 2023
Thank you for the review Karime.

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities
I didn’t get a newly remodeled room but the room was still very clean.
Stayed 1 night in Nov 2023
Response from Mac Tank on Nov 23, 2023
Thank you for the review Gabriel.

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Mac Tank on Nov 23, 2023
Thank you for the review Roberto.

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A retrieve time
It was a retrieve get away, I enjoy it.
Stayed 2 nights in Nov 2023
Response from Mac Tank on Nov 13, 2023
Thank you Maria for the review.

10/10 Excellent

julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay
Stayed 1 night in Oct 2023
Response from Mac Tank on Oct 28, 2023
Thank you for the review.

6/10 Okay

Timothy

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from Mac Tank on Nov 2, 2023
Thank you for the review Tim.

10/10 Excellent

AMANDA

Stayed 1 night in Oct 2023
Response from Mac Tank on Nov 23, 2023
Thank you for the review Amanda.

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Mac Tank on Oct 28, 2023
Thank you for the review.

6/10 Okay

Dax

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was a very run down property, and the bathroom was dingy.
Stayed 1 night in Oct 2023
Response from Mac Tank on Oct 26, 2023
Thank you for the review Dax. We are sorry for not meeting your expectation. Our room are renovated recently.

8/10 Good

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passing through.
Newly renovated. Unfortunately renovation doesn't change the layout of the room but they've definitely done the best they could with what they had. Breakfast options could be better. I saw zero protein options, only carbs. Check in was a breeze and the guy was very nice. Bed was VERY comfortable and so were the pillows. Shower wasn't super updated but it served its purpose just fine.
Stayed 1 night in Oct 2023
Response from Mac Tank on Oct 22, 2023
Jake, Thank you for taking time to write review. We really appreciated.

10/10 Excellent

Amber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was very comfortable and staff was friendly.
Stayed 2 nights in Oct 2023
Response from Mac Tank on Oct 16, 2023
Thank you for the review Amber.

10/10 Excellent

jacque, parsons

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Mac Tank on Oct 22, 2023
Jacque, Thank you for the review.

8/10 Good

Lanett

Liked: Cleanliness, staff & service, property conditions & facilities
Rr
Stayed 1 night in Oct 2023
Response from Mac Tank on Oct 16, 2023
Thank you for the feedback.

6/10 Okay

Juana Romo

Stayed 2 nights in Oct 2023
Response from Mac Tank on Oct 16, 2023
Thank you for the feedback Juana Romo.

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Mac Tank on Oct 16, 2023
Thank you for the review Juanita.

8/10 Good

Pedro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2023
Response from Mac Tank on Oct 3, 2023
Thank you Pedro for the review.

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023
Response from Mac Tank on Oct 3, 2023
Thank you Justin for the review.

4/10 Poor

JESUS, EL PASO

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las condiciones de la habitaciòn son malas en general, no realizaron el servicio a la habitacion, tuvimos que pedir toallas y papel higienico, la ubicaciòn es excelente
Stayed 2 nights in Sep 2023
Response from Mac Tank on Sep 25, 2023
Thank you for the reivew

8/10 Good

Dolores

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice the breakfast was good
Stayed 1 night in Sep 2023
Response from Mac Tank on Sep 15, 2023
Dolores, Thank you for the review.