we arrived from Houston on evening of Thursday, May 1, 2025, to find the parking lot in Ruston, Louisiana, abandoned, with a flimsy handwritten (misspelled) cardboard sign taped to the front door reading
"closed, emergency maintenance, contact third party"
we received NO heads up notification that we would not be able to check in on Thursday. We had to go through a long process of talking to AI at exlpdia.com and then FINALLY a live person in Asia that comped us a room at Travel Inn. Why didn't anyone in the entire company inform us ahead of time that this location has gone belly up?