8/10 - 좋아요
Ken
단체 여행
2025년 3월 1일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Small, clean, friendly, right next to a t-bar lift
A little over priced considering the size of the (single) room but the location was great, right next to a ski lift and the room and ski lockers were super clean. All of the female staff were supremely friendly and helpful. My room was a little colder than I'm used to and one of them apologized and brought me an electric heater right away. There was a glitch in that the shower ran out of hot water one morning, when I mentioned it to the young man at reception, he argued with me and said that was impossible, and then said the room was warm enough and the water was hot. He needs to take a course in hospitality, that's not how you talk to a guest in a near 300 euro/night room. If he'd just said he'd look into it and would make sure it didn't happen again, it would have been fine with me, things sometimes happen. But he just had to talk down to me. I'm hoping he'll be made to change his attitude because he really did the hotel a disservice.
Ken
2025년 2월에 3박 숙박함