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La Bertelière, The Originals Relais Rouen

4.0 star property
Guests check in easily at La Bertelière, The Originals Relais Rouen, enjoying garden surroundings and fine dining without leaving the property.

Choose dates to view prices

La Bertelière offers an upscale retreat near Rouen with a beautiful garden. Enjoy French cuisine at the on-site restaurant Le Jardin D'Hiver for lunch or dinner, relax with drinks at the bar, and stay connected with free in-room WiFi. Dry cleaning services add convenience.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Business services

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Traditional Room

Traditional Room | In-room safe, desk, soundproofing, iron/ironing board

Traditional Room

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Shower/tub combination
Bathrobes
  • Garden view
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | In-room safe, desk, soundproofing, iron/ironing board

Superior Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Bathrobes
  • Garden view
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

In-room safe, desk, soundproofing, iron/ironing board

Junior Suite

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Bathrobes
  • Garden view
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
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About the neighborhood

Located in Saint-Martin-du-Vivier, La Bertelière, The Originals Relais Rouen is near a train station. Museum de Rouen and Musée des Antiquites are cultural highlights, and some of the area's activities can be experienced at Rouen Mont-Saint-Aignan Golf Course and Lery-Poses Golf. Centre Culturel George Sand and Maritime Museum of Rouen are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Saint-Martin-du-Vivier travel guide
Map
1641 Avenue De Mesnil Gremichon, Saint-Martin-du-Vivier, Seine-Maritime, 76160

What's nearby

  • Quartier Vieux Marché-Cathédrale showing heritage elements
    Tour Jeanne d'Arc
    8 min drive - 5.5 km
  • Saint-Ouen Church featuring a church or cathedral and interior views
    Saint-Ouen Church
    8 min drive - 5.6 km
  • Rouen Cemetery
    5 min drive - 3.6 km
  • Charles Nicolle Hospital
    7 min drive - 4.9 km
  • Hotel de Ville
    8 min drive - 5.6 km

Getting around

  • Palais de Justice Tram Station
    9 min drive
  • St-Martin-du-Vivier Station
    13 min walk
  • Rouen (URO-Rouen - Seine Valley)
    29 min drive

Restaurants

  • L'addition
    5 min drive
  • Buffalo Grill
    6 min drive
  • Restaurant Le P’tit Veau D’or
    4 min drive
  • La Strada
    5 min drive
  • Le Comptoir du Malt
    5 min drive

About this property

La Bertelière, The Originals Relais Rouen

Upscale hotel near a train station
Take advantage of a terrace, a garden, and dry cleaning/laundry services at La Bertelière, The Originals Relais Rouen. The on-site French cuisine restaurant, Le Jardin D Hiver, offers lunch and dinner. In addition to a bar and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Buffet breakfast (surcharge), RV/bus/truck parking, and an electric car charging station
  • Express check-in, luggage storage, and secured bicycle storage
Room features
All guestrooms at La Bertelière, The Originals Relais Rouen have thoughtful touches such as bathrobes, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Free toiletries and hair dryers
  • Flat-screen TVs with satellite channels
  • LED light bulbs, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 17 for adults and EUR 8 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Jardin D Hiver

Things to do

  • Bicycle storage
  • Billiards/pool table
  • TV in common areas

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 18 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 8 for children
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Berteliere
Quality Berteliere
Quality Berteliere Saint-Martin-du-Vivier
Quality Hotel Berteliere
Quality Hotel Berteliere Saint-Martin-du-Vivier
Qualys-Hotel Rouen Hotel
Qualys-Hotel Rouen
QUALYS-HOTEL Rouen Nord Hotel Saint-Martin-du-Vivier
QUALYS-HOTEL Rouen Nord Hotel
QUALYS-HOTEL Rouen Nord Saint-Martin-du-Vivier
La Bertelière The Originals Relais Rouen
La Bertelière, The Originals Relais Rouen Hotel
La Berteliere The Originals Relais (Qualys Hotel)
La Bertelière, The Originals Relais Rouen Saint-Martin-du-Vivier

Frequently asked questions

Is La Bertelière, The Originals Relais Rouen pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 18 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at La Bertelière, The Originals Relais Rouen?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at La Bertelière, The Originals Relais Rouen?

Check-out is at 11 AM.

Where is La Bertelière, The Originals Relais Rouen located?

Situated in Saint-Martin-du-Vivier, this hotel is within 3 mi (5 km) of Rouen Cemetery, Centre d'Histoire Sociale, and Centre Culturel George Sand. Hotel de Ville and Tour Jeanne d'Arc are also within 6 mi (10 km). St-Martin-du-Vivier Station is 13 minutes by foot.

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Reviews

La Bertelière, The Originals Relais Rouen Reviews

8.4

Very Good

8.6

Cleanliness

8.2

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 177 out of 434 reviews
Rating 8 - Good. 181 out of 434 reviews
Rating 6 - Okay. 55 out of 434 reviews
Rating 4 - Poor. 15 out of 434 reviews
Rating 2 - Terrible. 6 out of 434 reviews

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant was very good for an evening meal with local produce and breakfast was a good selection too.
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location just of Autoroute, friendly staff and well maintained hotel in very pretty grounds.
Stayed 1 night in Jun 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel just off the motorway. Restaurant food very good and reasonable price. Second time we have used this hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities
Large comfortable room, excellent restaurant and one of the best breakfasts I have ever seen, if not the best. The hotel is lovely and so are the staff and a great location for getting back on the motorway. Nice to have a fridge in the room as not many hotels have these now.
Stayed 1 night in Nov 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and staff, very friendly, would definitely go back for another stay.
Stayed 1 night in Feb 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great dog friendly hotel in a lovely suburb of Rouen. Possibly the most dog friendly hotel we have ever stayed in. We enjoyed a relaxing stop over and enjoyed walking the dog in the adjacent neighbourhood. Friendly and it felt like an old school family run hotel close enough to Rouen for exploration but rural enough for a peaceful night listening to the tawny owls.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay.

We had a very happy stay at this beautiful hotel. The staff, the service, the food and the room were all excellent. A great place with a convenient location for access to the A28 motorway.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay just outside Rouen

Lovely hotel in quiet area very close to Rouen. Car parking on site. Restaurant very good and not expensive for the food and service provided.
Stayed 1 night in Oct 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Very pet friendly. Had a lovely meal in the beautiful dining room with my dog.
Stayed 1 night in Oct 2024

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stop over driving south.

Check in great, room great, dog friendly as promised, car parking great, breakfast was good but cooked breakfast food could have been better. Dining experience amazing!
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

overnight stop

Have stayed here several times as a stopover. It is very consistent in every way. Service,food, cleanliness and staff all very good
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was quick and simple. The service in the restaurant was very good and the meal good value.
Stayed 1 night in Mar 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to have French cuisine in a lovely restaurant.... it was my final night treat!
Stayed 1 night in Oct 2023

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing dog friendly hotel

We stopped here on the way back to the UK with our dog. Cannot fault anything. Room was amazing, great restaurant with our dog allowed to join us, no problem catering for vegetarian options, good food and wine, great location, friendly staff......5 stars
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely excellent.

Superb rooms, thoughtfully with separate wc. Parking ample, even though we were towing a car on a trailer. Good bar and some outside seating. Restaurant looked good though we didn’t sample it.
Stayed 1 night in Aug 2023

10/10 Excellent

Steven John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple and 2 doggies

Lovely stop over on our trip to Ireland. Cosy rooms and we really appreciate how dog friendly the hotel is which our 2 little doggies really enjoyed and they even joined us for dinner in the restaurant. The food was good for dinner. We will be back not just because I left clothing behind but it is a lovely friendly hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here passing through to Calais. Ideal stop off as near to the motorway. Dog friendly. The restaurant was lovely French cuisine. The room had a second door separating the bedroom from the entry door which cut down on hearing anyone in corridors which was a bonus to help my dog settle a lot easier. Would definitely stay here again.
Stayed 1 night in Nov 2023

10/10 Excellent

HEATHER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely presented, quiet location. Food delicious
Stayed 1 night in Aug 2025

8/10 Good

Carsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good food, Nice service , charging possible for Electric car
Stayed 1 night in Jul 2024

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very friendly staff and efficient service. Fabulous Dining experience and also a great hotel for our dog. Will definitely return here later in the year.
Stayed 1 night in May 2023

10/10 Excellent

Loraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a wonderful hotel! We only stayed overnight on our road trip down to Spain with our greyhound. The staff on reception were friendly and helpful. There was a lovely peaceful garden with sun loungers and pods if you wanted shade. Our meal in the restaurant, which is dog friendly, was one of the best meals we have had and at a reasonable price. The interim has some wonderful artwork. Would highly recommend as it was one of the best stays of our trip. 10 put of ten all round! 😊
Stayed 1 night in Aug 2025

10/10 Excellent

patricia

Liked: Cleanliness, staff & service
Excellent to find a kettle in the room for making a hot drink. Water gift was good too.
Stayed 1 night in Oct 2024

10/10 Excellent

Bjoern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming stay in Rouen

Lovely hotel in a quiet neighbourhood. Stayed there for 5 nights when visiting Rouen and Normandy for the first time. The hotel is "old style", charming and everything works as expected. The breakfast contained everything we expexted and was healthy and good. We did not use the restaurant, because we returned late every dsy.
Stayed 5 nights in Jul 2022

10/10 Excellent

Eric W.

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient , clean, good food, regular stop for us

High quality as usual, I asked for an extra firm mattress and didn’t get it but it’s not a major issue.
Stayed 1 night in May 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no air conditioning in our room. The toilet room was a bit close. The beds and linen were very good. The restaurant was good a lovely tasting menu. Our dog was welcome and plenty of outside space to run. The best bit was location for the motorway to Calais.
Stayed 1 night in Aug 2022