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JR East Hotel Mets Urawa

3.0 star property
Experience comfort and convenience in this vibrant neighborhood. Enjoy easy access to nearby attractions and simple amenities that make your stay hassle-free.

Choose dates to view prices

In the heart of Urawa Ward, JR East Hotel Mets Urawa offers a convenient stay with in-room WiFi. Guests can enjoy a full breakfast, grab a snack from the vending machine, and appreciate the 24-hour front desk service.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately JPY 820 for adults and JPY 820 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is JR East Hotel Mets Urawa pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

JR East Hotel Mets Urawa doesn't offer parking.

What time is check-in at JR East Hotel Mets Urawa?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at JR East Hotel Mets Urawa?

Check-out is at 11 AM.

Where is JR East Hotel Mets Urawa located?

Located in Urawa Ward, this hotel is within 6 mi (10 km) of AEON MALL Kawaguchi Maekawa, Saitama Super Arena, and Omiya Park. Nack5 Stadium Omiya and Toda Rowing Course are also within 6 mi (10 km). Urawa Station is only a 2-minute walk and Musashiurawa station is 24 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 64 out of 113 reviews
Rating 8 - Good. 40 out of 113 reviews
Rating 6 - Okay. 6 out of 113 reviews
Rating 4 - Poor. 1 out of 113 reviews
Rating 2 - Terrible. 2 out of 113 reviews

Reviews

Verified

10/10 Excellent

YOKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and easy access to train or bus, and shopping mall. The hotel was clean and comfortable.
Stayed 10 nights in Sep 2024
Verified

10/10 Excellent

Claudine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean. Great location right next to Uwara train station in Saitama. Nice welcome for non Japanese speakers like us. Lots of good restaurants nearby. Supermarket, cafes.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. I was concerned about the train being right there. My room looked right down on it and it was not a factor at all. Very quiet room and comfortable for a short stay.
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Maiko

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and was super nice there were a few varieties of amenities options we could choose by the front desk.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Yoshimi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, very convenient as the hotel is next to Urawa station but not as expensive as the other hotels in the area. Recommended.
Stayed 2 nights in May 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

비지니스 숙박 추천

룸은 작았지만 편안하고 조용한 시간보냈습니다.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Chiu-Jung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

安靜舒適，交通方便

安靜舒適，交通方便，非常值得回訪的飯店
Stayed 5 nights in May 2025
Verified

10/10 Excellent

toshihiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アメニティがいつでも取りにいけるところが良かったです
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

ayumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いつも大変過ごしやすいです。テレビでのチェックアウトは便利。 ドライヤーが髪が綺麗にまとまるので、好きです。大体のホテルのドライヤーは残念なことが多いので。
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Yousuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
総合点で完璧
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

TAKAHIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても快適な滞在！

スタッフの皆さんもとても親切で丁寧に対応して下さいました。 部屋も綺麗で、広く快適な滞在でした。
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

miyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

きれいです。

室内は清潔でした。 アメニティは必要な分をロビーで持って行くスタイルはエコで良いと思います。
Stayed 2 nights in Oct 2024
Verified

8/10 Good

TOKUHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大変便利なホテルです。
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

YOKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅隣接でチェックアウト後荷物預かりをしていただけてとても助かった コンパクトで機能的、浴槽もゆったり過ごしやすかったです。
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
（改装後？）セルフチェックインになっていたので戸惑ったが、モニター越しにサポートがあり問題なくチェックインできた。
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Hiroki

Liked: Cleanliness, amenities, property conditions & facilities
ごはん以外は良かった
Stayed 2 nights in May 2024
Verified

10/10 Excellent

naomi

Liked: Cleanliness, staff & service, property conditions & facilities
駅から近く便利だった。
Stayed 2 nights in May 2024
Verified

8/10 Good

CUIXIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
４連泊したのですが、シーツ交換が４泊目の朝でした。 出来れば３泊目の朝にして欲しい。
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

YOKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

気が効いています

自動チェックインでしたが、電車の見える部屋をリクエストした為、ひと声かけて下さり、希望に応えようとして下さる姿勢が嬉しかったです。また、アメニティの中にフレグランススプレーを紙に吹きかける物があり、良い香りでホッと出来ました。ここ最近泊まったビジネスホテルの中では群を抜いてホスピタリティがあります。
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Roenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal muy amable, lugar limpio y cómodo. Lo único que puede tener de negativo es que al encontrarse en Saitama el costo de tren hacia Tokyo es mayor. Sin embargo como hotel, uno de los buenos en los que he estado.
Stayed 1 night in Apr 2024
Verified

8/10 Good

ゆみこ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋の設備がスタイリッシュ。 駅直結、コンビニが隣という立地はとても便利でした。
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Hiroki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto que esta muy cerca de la estacion.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Maaya

Liked: Cleanliness, staff & service, property conditions & facilities
息子と2人で宿泊させて頂きました。 こどものアメニティも充実していて、大変助かりました。 また利用させて頂きたいです。 ありがとうございました！
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Atsuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
受験の前泊で使用しました。駅直結のような感じで、 駅のホームが窓から見えてうるさいかな？と思いましたが静かで、快適。フロント横の温かい飲み物がとても美味しく、一旦戻ってきた冷えた体に染みました。加湿清浄機もありこの時期本当にありがたく、利用して良かったです。 バスタブ深め、お湯の量も申し分無し、選べる入浴剤にテンション上がりました。
Verified

10/10 Excellent

SIU MAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
十分滿意