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"Rooms not that great"

"The staff is amazing. I can not say enough good things about the staff. Our hotel room had no water in the kitchen, and the AC did not work. We were also never told that the hotel was under construction, so our entire stay was filled with construction noise. Hammering, saw noises, paint smell, and construction workers and tools in the elevators and hallways. It was not the experience that we thought that we were going to receive. I wish we would have been told about all of this prior to booking, or at least at check in. That way we could have made the decision as to if that is what we were interested in or not."

"No kitchen "

"Necesita un poco más de limpieza en sus pisos. Y en el sillón que se hace cama, estaban las sábanas sucias. La bienvenida fue estupenda. El chico de recepción nos atendió muy bien."

"It was wonderful stay, the Villas are nice. Furniture is outdated but overall we enjoyed the stay"

"Staff was amazing! Everything was great!"

"Beautiful rooms, breakfast was delivered and delicious. The pool was clean. We enjoyed the restaurant tremendously. Great place that I recommend."

"They cancelled my booking "

"It's $100 mxn (pesos) deposit when arriving. Just a heads up. Wifi didn't work well. It kept disconnecting. Air conditioner didn't work in our unit even following instructions to wait 5 min. Not a big deal at the moment we didn't need it. Room can feel small. Yet again. I am 6 foot 400 lbs. I was comfortable regardless. The staff is great, the until was clean and morning breakfast was delicious. They give you a voucher for breakfast so make sure not to lose it. It includes a complimentary chilaquiles if you order. It is not a buffet, but they allow you to serve your self twice. Eggs with onions, beans, pasta salad, salad, squash in salsa roja. They also have a menu so you can order other breakfast items with 10% off since you are staying at the hotel. Overall it is great experience. The wifi doesn't matter since we weren't in the hotel much other then to rest. My phone provider is ATT wich got great service regardless. Will stay again. "