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베스트 웨스턴 시티센터 여행 후기

2.5 out of 5
베스트 웨스턴 시티센터
171 W 500 S, Salt Lake City, UT

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 268개" "
평점 8 - 좋아요. 1001개 이용 후기 중 288개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 189개" "
평점 4 - 별로예요. 1001개 이용 후기 중 143개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 113개" "

7.2/10

청결 상태

8.0/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

8/10 - 좋아요

Kiwoon

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
2020년 1월에 4박 숙박함

10/10 - 훌륭해요

YONG WAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 4박 숙박함

8/10 - 좋아요

eunhee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
믿고 찾는 베스트웨스턴!! 으로 예약했는데, 컴포트인이었어요. 풀장이 있는 줄 알았는데 없네요. 나름 깔끔하고 좋았습니다.
2018년 7월에 1박 숙박함

4/10 - 별로예요

Apryl

단체 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was dirty and falling apart. The air conditioning didn't work and the rooms were extremely hot and muggy. The grout was cracked and parts of the wall were crumbling in the bathrooms. The light in the bathroom had holes in the ceiling all around it. I had to buy ant traps from Target because the bathroom also had ants. We had multiple rooms at this hote the past weekend and it is by far one of the worst places I've stayed.
2024년 4월에 3박 숙박함

2/10 - 너무 별로예요

Alexis

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room had tons of bugs so we moved to another room it was also full of bugs. The ladies up front are helpful. Zero drinks water ect to buy. No quarters for laundry they dont carry any on hand. SLC has gone down hill.
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Anthony

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
I trult enjoyed the breakfast
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Saeed

별로예요: 숙박 시설 상태 및 시설
Check-in: took nearly an hour. Apparently their system doesn’t register Expedia bookings…? Room: way too warm. I know early Spring is still a bit chilly, but there is no reason the room should be 80 degrees at night. The AC didn’t work; I was informed that they turn off the entire AC to the building in the wintertime, but this was in late March. Key: my keycard only worked once before needing to be reset by the front desk. This meant that I could not re-enter my room without going down to the front desk - every single time - to get it reset. Extremely inconvenient. Breakfast: it was solid, there were a number of typical options available. No issues here. Staff: they tried to help as much as they could, but I felt that their hands were tied with some issues like the AC, the keycard not working, slow check-in process, etc.
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Thorey

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함

2/10 - 너무 별로예요

vanessa

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 6일
Dear Vanessa,Greetings of the day!!!Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Downtown. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,General Manager

6/10 - 괜찮아요

Jerry

출장 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설
Nothing
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 3일
Dear Jerry,Greetings of the day!!Thank you for taking the time to complete our online survey regarding your recent stay. We hope for an opportunity to properly host you in the future.Sincerely,J SinghGeneral Manager

8/10 - 좋아요

Cynthia Renea 님, Grain Valley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was a little nervous parking after dark! Hotel was bordering some rather sketchy looking apartments!
2024년 3월에 3박 숙박함
답변 제공: GM 님, 2024년 3월 28일
Hi,Greetings of the day!!!Thank you so much for taking the time to leave a review for us. Your true feedback does matter to us a lot. Sincerely, General Manager Comfort Inn Downtown

6/10 - 괜찮아요

Jake

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
It was a good stay, loved the complimentary breakfast but wish they had coffee in the lobby always. The shower head was a little dysfunctional, but overall 3/5
2024년 3월에 5박 숙박함
답변 제공: GM 님, 2024년 3월 28일
Hi,Greetings of the day!!!Thank you so much for taking the time to leave a review for us. Your true feedback does matter to us a lot. We are sorry for any such inconvenience. You feedback for the Coffee in the lobby are well taken. Your recommendation means the world to us, and we look forward to the opportunity to serve you much better service next time. Sincerely, General Manager Comfort Inn Downtown

6/10 - 괜찮아요

Leah

좋아요: 직원 및 서비스
This hotel is pay for what you get. The staff was very friendly and the facility was just what it was. Mostly clean, mostly good condition, but not completely clean or up-to-date. For the price, I would stay again, but it would depend on why I was going to SLC.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 26일
Hi,Greetings of the day!!!Thank you so much for taking the time to leave a review for us. Your true feedback does matter to us a lot. Your remarks regarding cleaning are well taken.Your recommendation means the world to us, and we look forward to the opportunity to serve you much better service next time. Sincerely, General Manager Comfort Inn Downtown

6/10 - 괜찮아요

Chapreca

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Property was old, roomed smelled stale; there was no air circulation due to the fact I could not get the a/c or fan turn on no matter how low I set it; smoke detector/fire alarm had been completely removed
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 26일
Dear Chapreca,Greetings of the day!!!Thank you for completing our online survey regarding your recent stay at Comfort Inn Downtown.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. This is not acceptable; It should not happen.We will be using your feedback to make improvements so that we can provide exceptional experiences for our precious guests, like you.Sincerely,General Manager Comfort Inn Downtown

8/10 - 좋아요

Darrell

2024년 3월에 5박 숙박함

2/10 - 너무 별로예요

Lise

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed here with my 17 year old daughter. We had the first room down from the front desk with a shared wall with the laundry and ice machine. The ice machine and people in the hallway woke us up multiple times during the night. The windows and the bathtub looked original (around 30 years old) and both rusty. Single pane windows allow all noise from parking area inside the room. We found ants in the bathroom and in one bed. We also found a toe nail on the bathroom floor and popcorn on the floor. My daughter thought the bed was lumpy. IMO the bed was fine and the bedding looked new. The room and hotel had a strong disinfectant smell. The front desk were apologetic when I told them of our experience, but only offered free/discounted future stay since we booked through Expedia. I would not stay here again if it was free. The breakfast was great. All staff were courteous and friendly
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 26일
Dear Lise,Greetings of the day!!!Thank you for completing our online survey regarding your recent stay at Comfort Inn Downtown.On behalf of our entire team, I apologize for failing to exceed your expectations. This is not acceptable; It should not happen.We will use your feedback to make improvements to provide exceptional experiences for our precious guests, like you.Sincerely,General Manager Comfort Inn Downtown

8/10 - 좋아요

henry

2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Sebastian

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Last night the AC wasn’t working and after notifying the staff multiple times they kept promising they were gonna fix it and give us a discount for the inconvenience. After barely getting any sleep I went back to the front desk just to find out apparently they only have a heater not AC. Not sure who’s lying but at this point I’ve given up, worst experience I’ve had in a while, not worth the money or the trouble.
답변 제공: GM 님, 2024년 3월 25일
Dear Sebastian,Greetings of the day!!!Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Downtown.I apologize on behalf of our whole team for not living up to your expectations. Experiencing inconvenience throughout your stay is quite disheartening. We are in the modification mode.You are very precious to us. Next time whenever you are here, I would like to meet & greet you.We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.We hope for an opportunity to host you in the future properly.Sincerely,General Manager Comfort Inn Downtown

10/10 - 훌륭해요

Mike

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beds are comfortable and was able to check in even though i was early!
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 25일
Dear Mike,Greetings of the day!!!Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Downtown. Also Thank you so much for your incredibly kind words and for awarding us the highest ratings! We’re thrilled to hear about your fantastic experience with us.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,J Singh General Manager Comfort Inn Downtown

2/10 - 너무 별로예요

Tod

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 25일
Dear Sebastian,Greetings of the day!!!Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Downtown.I apologize on behalf of our whole team for not living up to your expectations. Experiencing inconvenience throughout your stay is quite disheartening. You are very precious to us. Next time whenever you are here, I would like to meet & greet you.We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.We hope for an opportunity to host you in the future properly.Sincerely,General Manager Comfort Inn Downtown

2/10 - 너무 별로예요

Renee

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The hot water was out and we had to shower in cold freezing water.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 13일
Dear Renee, Greetings of the day!!!We're sorry to hear that you had an unpleasant experience during your stay. This is unacceptable, and we apologize for such inconvenience and discomfort to you. I have spoken with our staff and are taking steps to ensure that this doesn't happen again. Next time, whenever you are here kindly meet me directly, we would like to welcome you.Thanks & regards,JJ Singh General Manager

4/10 - 별로예요

Martin

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The drains in both the bathtub and the sink were obstructed causing water to accumulate quickly in both, and the sink outlet plumbing leaked causing water to puddle underneath. We notified the front desk the following morning, and requested that the room be serviced. None of this was done. My wife was able to at least get clean towels later that evening after we returned to the room.
2024년 2월에 3박 숙박함
답변 제공: GM | Comfort Inn Downtown 님, 2024년 3월 8일
Dear Martin, Greetings of the day!!!We're sorry to hear that you had an unpleasant experience during your stay. This is unacceptable, and we apologize for such inconvenience and discomfort to you. I have spoken with our staff and are taking steps to ensure that this doesn't happen again. We would like to invite you back to give us a chance to serve you much better and more comfortable stay and experience on us one more time. Your feedback is important to us and helps us grow.Next time, whenever you are here kindly meet me directly, we would like to welcome you.Thanks & regards,J Singh General Manager

6/10 - 괜찮아요

Jennifer

좋아요: 직원 및 서비스
TV equipment was hanging from wall and did not work.
2024년 2월에 6박 숙박함
답변 제공: GM | Comfort Inn Downtown 님, 2024년 3월 5일
Dear Jennifer, Greetings of the day!!!We're sorry to hear that you had faced such issue during your stay here. This is unacceptable, and we apologize for such inconvenience and discomfort to you. I have spoken with our staff and are taking steps to ensure that this doesn't happen again. We would like to invite you back to give us a chance to serve you much better and more comfortable stay and experience on us one more time. Your feedback is important to us and helps us grow.Next time, whenever you are here kindly meet me directly, we would like to welcome you.Thanks & regards,J Singh General Manager

2/10 - 너무 별로예요

Carl 님, Eagle River

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I arranged for an 11:30 checkout and from 11:00 to 11:20, three different people harassed me including one that was threatening. The hotel is also very dated and the dead bolt lock on my door did not work.
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 4일
Dear Carl, Greetings of the day!!!We're sorry to hear that you had an unpleasant experience at the Checkout Time. This is unacceptable, and we apologize for such inconvenience. I have spoken with our staff and are taking steps to ensure that this doesn't happen again. We would like to invite you back to give us a chance to serve you much better and more comfortable stay and experience on us one more time. Your feedback is important to us and helps us grow.Next time, whenever you are here kindly meet me directly, we would like to welcome you.Thanks & regards,General Manager

10/10 - 훌륭해요

Varun

2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 21일
Hi,Greetings of the day!!!Thank you so much for taking the time to leave a review for us. Your true feedback does matter to us a lot. Your recommendation means the world to us, and we look forward to the opportunity to serve you much better service next time. Sincerely, General Manager Comfort Inn Downtown

4/10 - 별로예요

Marcus C

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The room (216) heater makes a terrible noice when starting up (every 1 hour or so) to the point that it wakes me up from my sleep. Needs to be fixed.
2024년 2월에 2박 숙박함
답변 제공: JJ Singh | General Manager 님, 2024년 2월 28일
Dear Marcus, Greetings of the day!!!We're sorry to hear that you had an unpleasant experience during your stay. This is unacceptable, and we apologize for such inconvenience and discomfort to you. I have spoken with our staff and are taking steps to ensure that this doesn't happen again. We would like to invite you back to give us a chance to serve you much better and more comfortable stay and experience on us one more time. Your feedback is important to us and helps us grow.Next time, whenever you are here kindly meet me directly, we would like to welcome you.Thanks & regards,JJ Singh General Manager

2/10 - 너무 별로예요

CLAY

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was dirty and dingy, it had water damage, the heater was stuck on and it was over 90 degrees in our room. They said there was nothing they could do and would "have the manager check if there was a discount after we left" absolutly horrible stay. And the parking lot is not large enough to acomadate all the guests so we had to park several blocks away in a dark parking lot.
2024년 2월에 1박 숙박함
답변 제공: JJ Singh | General Manager 님, 2024년 2월 28일
Dear Clay, Greetings of the day!!!Off course, this is a bad experience, because even I can't stay in 90 Degree. We're very sorry to hear that you had an unpleasant experience during your stay. I apologize for such inconvenience and discomfort to you. I have spoken with our staff and are taking steps to ensure that this doesn't happen again. We would like to invite you back to give us a chance to serve you much better and more comfortable stay and experience on us one more time. Your feedback is important to us and helps us grow.Next time, whenever you are here kindly meet me directly, we would like to welcome you.Thanks & regards,JJ Singh General Manager

4/10 - 별로예요

Kevin

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Most of the appliances and fixtures in the bathroom were broken. There were many black hairs on the fold out bed sheets. Somebody was smoking in the facility and the smell of the smoke was so bad in our room, that we had to leave early.
2024년 2월에 1박 숙박함
답변 제공: JJ Singh | General Manager 님, 2024년 2월 28일
Dear Kevin, Greetings of the day!!!We're sorry to hear that you had an unpleasant experience during your stay. This is unacceptable, and we apologize for such inconvenience and discomfort to you. I have spoken with our Housekeeping Head and are taking steps to ensure that this doesn't happen again. And I can understand it, because even I don't like the smell of Smoke, it just irritate me. We would like you to give us another chance to serve you much better and more comfortable stay and experience on us. As a guest you are precious to us.Next time, whenever you are here kindly meet me directly, we would like to welcome you.Thanks & regards,JJ Singh General Manager

6/10 - 괜찮아요

kaden

2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 21일
Hi,Greetings of the day!!!Thank you so much for taking the time to leave a review for us. Your true feedback does matter to us a lot. Your recommendation means the world to us, and we look forward to the opportunity to serve you much better service next time. Sincerely, General Manager Comfort Inn Downtown

2/10 - 너무 별로예요

gulzar 님, dallas

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Extremly dirty and unsafe
2024년 2월에 3박 숙박함
답변 제공: J Singh | General Manager 님, 2024년 2월 28일
Dear Gulzar, Greetings of the day!!!We're sorry to hear that you had an unpleasant experience during your stay. This is unacceptable, and we apologize for such inconvenience and discomfort to you. I have spoken with our staff and are taking steps to ensure that this doesn't happen again. We would like to invite you back to give us a chance to serve you much better and more comfortable stay and experience on us one more time. Your feedback is important to us and helps us grow.Next time, whenever you are here kindly meet me directly, we would like to welcome you.Thanks & regards,JJ Singh General Manager

4/10 - 별로예요

Anna

연인과의 여행, 아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed here in the exact same room and it was great. This most of the appliances didnt work, one tv did work the ac/heater didnt work. I will not stay here again this place sucks.
2024년 2월에 1박 숙박함
답변 제공: J Singh | General Manager 님, 2024년 2월 28일
Dear Anna, Greetings of the day!!!We're sorry to hear that you had an unpleasant experience during your stay. This is unacceptable, and we apologize for such inconvenience and discomfort to you. I have spoken with our Housekeeping Head & Maintenance Head and are taking steps to ensure that this doesn't happen again. You are as a guest precious to us and we would like to invite you back to give us another chance to serve you much better and more comfortable stay. Your feedback is important to us and helps us grow.Next time, whenever you are here kindly meet me directly, we would like to welcome you.Thanks & regards,JJ Singh General Manager

10/10 - 훌륭해요

Kirk 님, Broken Arrow

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
best location and price in the area
2024년 1월에 2박 숙박함
답변 제공: gm 님, 2024년 2월 12일
Dear Kirk:Thanks for your feedback, it is always nice to receive positive comments, I will pass this on to the staff, they certainly will be thrilled to know that you had a good stay.Please come back soon!

8/10 - 좋아요

Carolyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 2일
Dear Carolyn:We appreciate your feedback, it is very important to us, we are happy to know that you had a good stay.We would love to welcome you back.Best Regards

10/10 - 훌륭해요

Rodrigo

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: gm 님, 2024년 2월 2일
Dear Rodrigo:Thank you very much for your visit, it is a pleasure to know that you had a very good experience, I will pass your comments on to the staff.Please welcome back soon!Best Regards

6/10 - 괜찮아요

Gregory

2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 21일
Hi,Greetings of the day!!!Thank you so much for taking the time to leave a review for us. Your true feedback does matter to us a lot. Your recommendation means the world to us, and we look forward to the opportunity to serve you much better service next time. Sincerely, General Manager Comfort Inn Downtown

8/10 - 좋아요

Buka

2024년 1월에 3박 숙박함
답변 제공: GM 님, 2024년 3월 21일
Hi,Greetings of the day!!!Thank you so much for taking the time to leave a review for us. Your true feedback does matter to us a lot. Your recommendation means the world to us, and we look forward to the opportunity to serve you much better service next time. Sincerely, General Manager Comfort Inn Downtown

10/10 - 훌륭해요

Bonnie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was big and we had a very comfortable bed. The breakfast options were good too, would definitely recommend staying here! It was close to the train too so easy to get around without a car.
2024년 1월에 1박 숙박함
답변 제공: gm 님, 2024년 2월 2일
Dear Bonnie:Thanks for your visit, we appreciate it very much, your feedback will be shared with the staff, they will be pleased to know that you had a good stay.Best Regards

4/10 - 별로예요

Christian

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
You get what you pay for, good value for the price comparatively. Continental breakfast was good.
2024년 1월에 2박 숙박함
답변 제공: gm 님, 2024년 2월 2일
Dear Christian:We apologize for the inconveniences you might have had; at the Comfort Inn we strive to make improvements.We would love to welcome you back!Best Regards

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good value.
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 2일
Dear James:We are thrilled to know that you had a very good experience, we would love to welcome you back soon!Best Regards

10/10 - 훌륭해요

Gerald

2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 2일
Dear Gerald:We are so pleased to know that you had a good stay, at the Comfort Inn we strive to offer the best service.We would love to welcome you back soon!Best Regards

8/10 - 좋아요

Annmarie

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Tv did not work , no bathtub plug and heat was poor
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 2일
Dear Ann Marie:We feel sorry to know that your experience did not meet the expectations, please accept our apologies.Best Regards,

6/10 - 괜찮아요

Jake

2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 2일
Dear Jake:Thanks for your visit, we apologize for any inconvenience you might had.Your business is much appreciated.Best Regards,

4/10 - 별로예요

David

2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 12일
Dear David:We are sorry to hear that your stay did not meet the expectations, at the Comfort Inn we strive to provide the best service.Please accept our apologies.Management Team

10/10 - 훌륭해요

SIRAJUL HAQ

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 2일
Dear Sirajul Haq:Thanks for your positive feedback, it is always excited to know that you had a wonderful stay.Please come back soon!Best Regards,

2/10 - 너무 별로예요

Rosa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Most of the equipment in the breakfast area was not working, like the toaster, the coffee machines, one morning, had no eggs for breakfast. We stay there because is convenient to visit our son.
2023년 12월에 5박 숙박함
답변 제공: GM 님, 2024년 2월 2일
Dear Rosa:We apologize for the inconvenience; we are making efforts to bring the best service.Best Regards,

10/10 - 훌륭해요

HENRY

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
TOO OLD ROOM SMALL TV
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 2일
Dear Henry:Thank you for your visit, it is much appreciated. Best Regards,

8/10 - 좋아요

Kermit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 2일
Dear Kermit:Thank you for your feedback, we appreciate your visit and would love to welcome you soon!Best Regards,

4/10 - 별로예요

Xiaodan

별로예요: 청결 상태, 직원 및 서비스
2023년 12월에 4박 숙박함
답변 제공: GM 님, 2024년 2월 2일
Dear Xiaodan:We apologize for the inconvenience caused to you; we are always striving to make improvements to our services.Your visit is much appreciated.Best Regards

8/10 - 좋아요

Beth A

Stuffy Room
The scent of the room was very stale. I got some spray from the front desk to make it better. We could have used a second trash container in the bathroom.
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 2일
Dear Beth:We are sorry for this inconvenience, please accept our apologies.Your business is much appreciated.Best Regards

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The room was spacious and clean. The heater in the room was kind of loud when it would turn on, but it worked well. Also our room placard was non-existent, so we were unsure if it was our room or not at first. Additionally, the fitness room could use a wider variety of equipment. Finally, the breakfast could have a few more options like potatoes and more diced fruits (there were only whole apples available).
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 2일
Dear David:Thank you for your comments, your suggestions will be taken into consideration.Your visit is much appreciated.Best Regards